Bletchley House

Beaverbrook Court, Bletchley, Milton Keynes MK3 7JS
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9.5 85 Reviews
  • Bletchley House, Milton Keynes
Bletchley House Care Home provides a beautiful environment for residents to live well, including spacious and well appointed bedrooms, some with ensuite wet rooms and access to spacious lounges and dining room.

Refurbished, and also rated GOOD by PAMMS in 2024, the home also has a music and movie room, a hair salon and fantastic gardens to enjoy.

A wide variety of activities and entertainment are regularly available, organised by a dedicated activities coordinator and a first-class dining experience is enjoyed, courtesy of a talented chef.

The friendly team are experienced, and passionate about providing quality care for their residents and ensuring that they are supported to live a life of their choosing.

If you are looking for a care home in the Milton Keynes area, you can be certain that Bletchley House provides one of the best all round experiences and is a superb choice for you, or your loved one.

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Care Provided by Bletchley House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Julie Ricci (Home Manager)
  • Admission Criteria
    • Upon completion of pre-admission policy assessment to establish needs of prospective resident.
    • Ages from 18 to 120
  • Room Information
    • Single Rooms (44)
    • Single Rooms with ensuite Wet Room (44)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024

Funding & Fees Guide for Bletchley House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,300 – £1,300
    • Self-Funded Residential Dementia Care £1,300 – £1,300
    • Self-Funded Nursing Care £1,500 – £1,500
    • Self-Funded Nursing Dementia Care £1,500 – £1,500
    • RESPITE Self-Funded Residential Care £1,500 – £1,500
    • RESPITE Self-Funded Residential Dementia Care £1,500 – £1,500
    • RESPITE Self-Funded Nursing Care £1,700 – £1,700
    • RESPITE Self-Funded Nursing Dementia Care £1,700 – £1,700

  • Fees are subject to an assessment of individual needs.
  • (these prices are only a guideline, please contact Bletchley House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Anytime, family are able to dine with relatives should they choose.


  • Parking

  • Disabled parking available outside the home and ample spaces for guest parking in the car park adjacent to the home.


Bletchley House Reviews (85)

Total of 85, showing 81-85
9.5

Bletchley House has a Review Score of 9.5 (9.532) out of 10, based on 52 reviews in the last 2 years. Over all time Bletchley House has 85 reviews.

Overall Experience

  • 49
  • 32
  • 4
  • 0
  • 0

Date Published

85
16
30
52
33

Review from J T (Daughter of Resident) published on 16 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care for my mother is very good, the carers have a professional manner when dealing with her needs (washing, dressing, movement). Sadly, with her suffering from dementia, her memory is not good, but she still keeps smiling. She has a good relationship with the staff and they can still have a laugh.


She

always looks well presented (clothes, hair etc), eats well and enjoys talking to other residents when she goes to the communal lounge/dining room.

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Review from Kennith W (Resident) assisted by family/friend published on 31 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think the home is excellent. I have spent a lot of time in my life in/out of the hospital but the treatment I have here has been excellent and staff look after me very well. Excellent care.

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Review from Bev P (Daughter of Resident) published on 16 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I found this home on my birthday and we moved mum to this home in May 2016 after experiencing problems in a previous home. She was in a sorry state.
The staff at Bletchley House have cared for her and loved her every day since. They helped bring her from the brink of death into a place where she was
almost "up and about" again.
2 weeks ago she had another stroke. She was not expected to survive. I practically moved in and they didn't complain, they allowed us to spend as much time with her as we needed.
The staff didn't give up on her. They have continued to care for her and love her. Today she started eating again - yet again brought from the very brink of death. We don't know how long for, but I do know that she will stay as Bletchley House until the end.


Yes, there are sometimes staff shortages, but ALL of the staff work extremely hard to ensure a consistent level of care.


I am proud to be able to give reference to the home as they have indeed been a blessing.


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Review from Richard V (Son of Resident) published on 16 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

A lot of staff have left but are only slowly being replaced, so the use of agency staff is not ideal. Similar problems in the kitchen - the food is not as good as expected and they do not appear to have a proper chef yet.

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Review from Louise J (Granddaughter of Resident) published on 16 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff, welcoming, lovely service, manager and reception staff are great. Rooms are lovely and maintenance is a great guy.

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Current Review Score: 9.5 (9.532)

Overview of Review Score

The Review Score of 9.5 (9.532) out of 10 for Bletchley House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 52 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 49 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.532 for Bletchley House is calculated as follows: ( (354 Excellents x 5) + (193 Goods x 4) + (38 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 587 Ratings = 4.532

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bletchley House is based on 49 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 49 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 May 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

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Meet the Team (1)

Julie

Julie Ricci

Job Title: Acting Care Home Manager

Joined: 2021

Julie began her career in the care industry in 2010, first as a marketer, then as a deputy manager, and finally as a Registered Manager in 2015.  Julie is committed to providing the highest level of person-centred care to residents and their families, ensuring that Bletchley House feels like a home away from home.


She strives to achieve excellence, endorsing motivational leadership and positive change to enhance the lives of residents in our care by bringing them joy, happiness and fulfilment.