Abberton Manor Nursing Home

Layer Road, Abberton, Colchester CO5 7NL
Submit a Review
9.9 56 Reviews
  • Abberton Manor Nursing Home, Colchester
Abberton Manor is an established, well-respected nursing home, located in a listed Queen Anne Manor house, set in acres of formal lawns and woodland, enjoying unspoiled views over the Roman River Valley. The home, which is gold standard End of Life commended, provides professional nursing care within a genuine family setting, with long-serving staff having been trained to significantly high levels. The home is part of a small, privately owned group of six, high-quality homes.

Professionals offer long-term care, holiday or respite care to enable family carers to take a break, and postoperative or convalescent care for clients recovering from illness or operation. The home is at the forefront of the MyLife project, where care emphasis is on the quality of life and ensuring that individual wishes and needs are at the forefront of everything. The team believes that its activities programme is varied and comprehensive, aimed at showing that a care home is a positive choice to be made. Families and friends are encouraged to visit at any time of day and be an active part of the home and its daily life.

The property benefits from a choice of spacious and elegant lounges and a large hall, and also has a dining room for those who wish to dine in company.

Residents are encouraged to bring their own favourite items of furniture. There is full access to large grounds offering pleasant walks and sheltered south facing lawns with parasols and garden furniture.

Care Provided by Abberton Manor Nursing Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 26 Service Users
  • Privately Owned
  • Care Offered
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Kylie Vickery (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (20)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019
    • Number of floors: 2

Funding & Fees Guide for Abberton Manor Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,400 – £1,500
    • Self-Funded Nursing Care £1,550 – £1,800
    • RESPITE Self-Funded Residential Care £1,400 – £1,500
    • RESPITE Self-Funded Nursing Care £1,550 – £1,800
  • (these prices are only a guideline, please contact Abberton Manor Nursing Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • No visiting restrictions in place, although common courtesy applies if a large party is coming so that arrangements can be made to use a lounge area. Protected meal times offered so if not joining your relative, please recognise the importance of an undisturbed meal time.


  • Parking
  • Car parks to the front, side and an overflow car park.


Abberton Manor Nursing Home Reviews (56)

Total of 56, showing 1-20
9.9

Abberton Manor Nursing Home has a Review Score of 9.9 (9.883) out of 10, based on 11 reviews in the last 2 years. Over all time Abberton Manor Nursing Home has 56 reviews.

Overall Experience

  • 46
  • 8
  • 2
  • 0
  • 0

Date Published

56
1
3
11
45
Overall Experience  Overall Experience 5.0 out of 5

My sister was at Abberton Manor from October 2033 to December 2024. During that time the care and consideration given to her was excellent. The nurses and carers went above and beyond to make her feel welcome and comfortable. I would like to thank all of the staff at the home for their kindness to her
and to me.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mum started at Abberton Manor in March 24.
Mum was not well at all at the start of her stay but 3 months on Mum is doing amazing.
All the team are amazing.
A special mention for one member of staff in particular on the entertainment team who my mum loves.

Reply from Kylie Vickery, Manager at Abberton Manor Nursing Home

Hi, thank you very much for taking the time to leave a review, it is an honour to be able to care for Mum and we all enjoy seeing you and your family during your visits.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

First-class care! All the staff do their absolute best for Mum and treat her with great respect and kindness.
Thank you to everyone at Abberton.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Always made to feel welcome. Staff are friendly, always available to answer any questions.
Not only do they provide outstanding care for my wife they are also very comforting to myself. I would highly recommend this home and I am forever grateful for all that they do.

Reply from Kylie Vickery, Manager at Abberton Manor Nursing Home

Hi,
Thank you very much for taking the time to complete a review. I will pass your compliments to the team. It is a pleasure to care for your wife and we look forward to your visits.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I moved here at the end of October 2023 after 28 years in a certain area. My brother lives close by and I asked him and his wife to find me a nursing/care home in their area. After some time and many visits to other places, they decided Abberton Manor fulfilled my exacting requirements, not too many
residents, great architecture, rooms with high ceilings and in spring/summer a garden to sit in. It has been an eye-opening experience for me, the staff day and night (nursing, catering) in fact everyone from top to toe has been very caring and attentive at all times. I cannot answer value for money as I have no input for this, my brother deals with all financial matters.

Reply from Kylie Vickery, Manager at Abberton Manor Nursing Home

Thank you Pamela for your kind words, we are glad you are enjoying your new home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Me and my family would like to say a big thank you to all the staff at the Abberton Manor Nursing Home for the truly great care that they gave my brother during his time there before he passed away. We were so very happy with the way we were welcomed when we visited my brother.

Reply from Kylie Vickery, Manager at Abberton Manor Nursing Home

Thank you for taking the time to write this review and for your kind words. It was a pleasure to be able to care for your brother and meet you and your family.
Kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I was worried about my dad spending his last days in a care home but as soon as we got to Abberton Manor Nursing Home, the staff where lovely. The respect and the care he received were beautiful. Couldn't ask for a better place for him to spend his last days and can’t thank the staff enough.

Reply from Kylie Vickery, Manager at Abberton Manor Nursing Home

Thank you very much for taking the time to write a review and for your kind words, I will ensure to pass this on to the team. I would like to say that it was a privilege to be able to care for your dad.
Thank you again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Abberton Manor Nursing Home is like a home from home where you very quickly sink into the ambience which is like a "warm blanket on a cold day". The bedrooms with bathrooms are so comfortable but the best feature of Abberton Manor, without a doubt, is the staff who I would describe as friendly and caring.
Care homes, by their nature, are expensive but Abberton Manor stands "head and shoulders" above the norm. Very well done!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The care and respect my mother has received since arriving at Abberton Manor Nursing Home in June 2023 has been excellent. It is a great relief that her personal care and safety are professionally administered and her psychological welfare is addressed and communicated with me.

Reply from Kylie Vickery, Manager at Abberton Manor Nursing Home

Many thanks for your review, we are honoured to care for your mother and are very grateful for your review. Regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Abberton Manor Nursing Home is a beautiful care home. The garden areas and bedroom views are breathtaking. We are always greeted with happy staff and made to feel very welcome. I cannot praise and recommend this home enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

I will always be grateful to every member of staff at Abberton Manor for looking after my brother during the last few weeks of his life with such care and compassion but also with plenty of lightheartedness and humour, which he really enjoyed.
I am also grateful to the staff for their kindness in looking
after me too and for all the cups of tea and coffee and the many much-needed hugs.
Walking into Abberton Manor felt like walking into a lovely big family home. It was obviously an amazing place in its heyday, and now the grandeur is a little faded, but somehow that just adds to its warm and comforting feel.
Abberton Manor is a lovely place full of lovely, caring people.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mother spent her last 12 days in Abberton Manor. During this time, her care was excellent. All the staff, especially the nurses and carers, were warm, kind and caring. The family were extremely grateful that the staff ensured she was comfortable and pain-free throughout her short stay. Many thanks.

Reply from Ruth Merchant, Home Manager at Abberton Manor Nursing Home

Thank you so much for taking the time to write this review, which I appreciate is a very painful time for you and all of your family. I am pleased to know that your mum was settled and comfortable whilst she was with us. We felt privileged to have been able to support your mum on her next journey. I will pass your kind comments to the team, who will also join me in sending our condolences to you and your family and wish you well in the future.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My Grandmother was admitted here from hospital and to be honest any care setting would not have been a preferred option. However she looks well looked after when I visit her, she is looking far healthier than when she was living at home so obviously needed that level of support in hindsight. Staff have
been very welcoming, friendly and helpful both in the flesh and over the phone. It's a lovely environment to visit and is clean tidy and homely also allowing dogs to visit, which is great for both myself and my grandmother. I do feel she is safe and in a good environment where she is thought of very fondly. Thank you.

Reply from Ruth Merchant, Home Manager at Abberton Manor Nursing Home

Thank you very much for your kind comments, your nan is lovely and we have taken her to our hearts. We are very happy to hear that you are pleased she has settled so well. We look forward to looking after her during her time with us at Abberton Manor. I will pass your kind comments to the team who I am sure will be delighted with the feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Following a serious fall at home last August, it was soon apparent that my mum was in need of 24-hour nursing care. I had no hesitation in approaching Abberton Manor as they had previously nursed my dad so well during the last weeks of his life in 2020. I was so relieved to find that they had space
for mum, and she was soon settled in a lovely room in which she could begin her recovery. All of the staff were devoted to mum's care and well-being and treated her with such kindness, patience and compassion during those first weeks when she was in so much pain. The staff at Abberton nursed mum back to health and gently encouraged her to get up and dressed every day so she was able to eat her meals in the lovely dining room, and enjoy the comings and goings and activities in the homely lounge. I was so pleased to see mum regaining her weight and strength. Mum now regards Abberton as her home and I am very happy that she is now there permanently where she continues to thrive.

Reply from Ruth Merchant, Home Manager at Abberton Manor Nursing Home

Thank you so much for taking the time to complete a review, myself and the team greatly appreciate your feedback, we are very pleased to hear that both you and your mum are happy that she is at Abberton Manor and we hope she continues to live her life as she pleases in her latter years. I will pass your lovely comments on to the team, once again thank you for your kind remarks.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My Mother is staying and being looked after at Abberton Manor. When she arrived she was in a sorry state. The nurses there have brought her back to good health. What strikes me so clearly about this place, is that the staff genuinely care for my Mother. She is very happy there and I feel one cannot
ask for more than that.

Reply from Ruth Merchant, Home Manager at Abberton Manor Nursing Home

Thank you for taking the time to send a review, we greatly appreciate your feedback, Abberton Manor and the team strive to create an environment of warmth and care, our philosophy of care for the home and our extended family is to enable all our residents to live their lives, how they used and how they wish to continue to do so. I will pass your comments on to the team who I know will appreciate the feedback. Wishing you and your family a happy and healthy new year.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 3.0 out of 5

Lovely old house and wonderful grounds, however, only if you can appreciate them. If the resident is bed bound, totally irrelevant. This home is not for dementia patients and my aunt should never have been admitted there. The staff are not qualified in the needs of dementia.
Communication is also not
great. Many emails were sent without any reply. Phone calls were made, without answering and the amount of times I rang the doorbell and no answer for ages. Not great when it's cold, windy, rainy and you have a 90yr old visiting and waiting outside on the doorstep.
I also found that many items of clothing and personal belongings went missing. Majority of staff were pleasant, however, the odd one or two were rude to visitors.

Reply from Sarah Hannah, HR at Abberton Manor Nursing Home

Thank you for your review, we are sorry you feel this way and we endeavour to cater for many needs. However, we believe in the right setting for the right person and we hope your relative is settled in their new home and it's more suitable for her current requirements. As a company, we value open communication and feedback. Many thanks, Heritage Manor.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

The staff were very kind, busy and helpful. The food was excellent and never went hungry. The house was lovely and had nice gardens. A shower in my room would have been nice but appreciate it is an 'old' house. Would like to have gone out for a visit somewhere.

Reply from Ruth Merchant, Manager at Abberton Manor Nursing Home

Thank you for your kind comments. It was a delight to have you stay with us, and your musical skills made us all smile as it sounded throughout the home, I am happy to hear that you enjoyed your stay with us and look forward to seeing you again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Our mother was well looked after during her stay at Abberton. The staff were extremely caring and helpful; nothing was too much trouble. Mother always looked so comfortable. I particularly like the way they spoke to Mum to engage her in what was happening. Thank you to all the staff at Abberton.

Reply from Jo Letch, Administrator at Abberton Manor Nursing Home

Thank you for your kind comments, I will ensure these are passed on to the rest of the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mother arrived at Abberton Manor, her first Care Home, from Hospital in March. The Manor has a very warm and welcoming atmosphere.
The food was very appetising and always made you feel hungry. Her room was of a very good size and pleasant with very pleasant views onto the gardens. Very relaxing.
The
staff are very friendly and caring. Thank you. Due to a developing illness my mother moved on from Abberton. She stills remembers some of her days there, which is nice to hear. I even shed some tears when my mother left. I do recommend Abberton Manor.

Reply from Jo Letch, Administrator at Abberton Manor Nursing Home

Thank you very much for your kind comments, I will ensure to pass them on to the team.
I do hope your Mum has settled into her new environment, we are just at the end of a phone if you need anything.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

All of the staff are caring, professional, and extremely supportive. My mother has the best possible care with staff going above and beyond to ensure the safety and happiness of their residents. The food is excellent with a varied menu, and the rooms are bright and comfortable, I couldn’t be more grateful
for the staff who genuinely seem to care not only about their residents but the families too, thank you.

Reply from Ruth Merchant, Manager at Abberton Manor Nursing Home

Thank you so much for your kind review, we always strive to accommodate the needs of our residents ensuring they live their life to the fullest, I will pass on your kind words to the rest of the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.883)

Overview of Review Score

The Review Score of 9.9 (9.883) out of 10 for Abberton Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.883 for Abberton Manor Nursing Home is calculated as follows: ( (114 Excellents x 5) + (13 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 128 Ratings = 4.883

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abberton Manor Nursing Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Nov 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (7)

Kylie

Kylie Vickery

Job Title: Home Manager

Joined: 2023

I have worked in the care sector for 20 years, am a registered nurse and have been a registered care manager for nearly 7 years. I am passionate about ensuring all residents live life to the fullest and making each day the best and most fulfilling as it can be.


Lisa

Lisa Wheelans

Job Title: Deputy Manager

Joined: 2023

I have worked in healthcare for 33 years, been a qualified nurse for 13 years and have worked in a senior capacity for the past 7 years. I love making connections with others and making a difference.


Sarah

Sarah Bond

Job Title: Administrator

Joined: 2024

I have been in finance and administrative roles for many many years. Before I joined Abberton I worked for a national children's charity in Scotland and fully understand the importance of Person Centred Care. I love working with the team at Abberton and supporting our residents and their families and friends as well.


Sarah

Sarah Beevers

Job Title: Lifestyle & Well-being Coordinator

Joined: 2024

I take pride in doing my upmost to ensure that our residents get the most they can from life.
With a person centred activities programme and input from local schools, visiting entertainers, animals and churches I ensure that there is something for everyone to get involved in.


Louise

Louise Parkin

Job Title: Head Chef

Joined: 2023

I have been a chef for nearly all of my working life. I have Level 3 in Professional Cookery, Patisserie and Confectionery and Level 3 Food Safety & Hygiene for Supervisors. I came to Abberton because I wanted a role that was more fulfilling.


Sharon

Sharon Bateman

Job Title: Head Housekeeper

Joined: 2017

I started at Abberton Manor in 2017 as a Care Assistant and was promoted to a Team Leader in 2022. At the end of 2023 I was promoted to Head Housekeeper.


Mark

Mark Dewsbury

Job Title: Maintenance Manager

Joined: 2024

I have over 25 years of experience related to site management, general maintenance, decorating and gardens/grounds upkeep. I enjoy working as part of a team and being at Abberton Manor allows me to make the best of my skills and be hands on.


Frequently Asked Questions about Abberton Manor Nursing Home

What types of Care is Abberton Manor Nursing Home registered for?

Older Person Care, Respite Care, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Abberton Manor Nursing Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Abberton Manor Nursing Home have?

There are 20 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Abberton Manor Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Abberton Manor Nursing Home to the centre of Colchester?

3.6 mile(s) as the crow flies, distance by road may be significantly further.