Abberton Manor Nursing Home

Layer Road, Abberton, Colchester CO5 7NL
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9.9 56 Reviews
  • Abberton Manor Nursing Home, Colchester
Abberton Manor is an established, well-respected nursing home, located in a listed Queen Anne Manor house, set in acres of formal lawns and woodland, enjoying unspoiled views over the Roman River Valley. The home, which is gold standard End of Life commended, provides professional nursing care within a genuine family setting, with long-serving staff having been trained to significantly high levels. The home is part of a small, privately owned group of six, high-quality homes.

Professionals offer long-term care, holiday or respite care to enable family carers to take a break, and postoperative or convalescent care for clients recovering from illness or operation. The home is at the forefront of the MyLife project, where care emphasis is on the quality of life and ensuring that individual wishes and needs are at the forefront of everything. The team believes that its activities programme is varied and comprehensive, aimed at showing that a care home is a positive choice to be made. Families and friends are encouraged to visit at any time of day and be an active part of the home and its daily life.

The property benefits from a choice of spacious and elegant lounges and a large hall, and also has a dining room for those who wish to dine in company.

Residents are encouraged to bring their own favourite items of furniture. There is full access to large grounds offering pleasant walks and sheltered south facing lawns with parasols and garden furniture.

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Care Provided by Abberton Manor Nursing Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 26 Service Users
  • Privately Owned
  • Care Offered
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Kylie Vickery (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (20)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019
    • Number of floors: 2

Funding & Fees Guide for Abberton Manor Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,400 – £1,500
    • Self-Funded Nursing Care £1,550 – £1,800
    • RESPITE Self-Funded Residential Care £1,400 – £1,500
    • RESPITE Self-Funded Nursing Care £1,550 – £1,800
  • (these prices are only a guideline, please contact Abberton Manor Nursing Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No visiting restrictions in place, although common courtesy applies if a large party is coming so that arrangements can be made to use a lounge area. Protected meal times offered so if not joining your relative, please recognise the importance of an undisturbed meal time.


  • Parking

  • Car parks to the front, side and an overflow car park.


Abberton Manor Nursing Home Reviews (56)

Total of 56, showing 21-40
9.9

Abberton Manor Nursing Home has a Review Score of 9.9 (9.883) out of 10, based on 11 reviews in the last 2 years. Over all time Abberton Manor Nursing Home has 56 reviews.

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Review from Patricia T (Daughter of Resident) published on 21 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Abberton Manor Nursing Home is a beautiful care home both inside and out! The gardens are always kept looking beautiful and are fully accessible to the residents and family visiting should they wish to use them. Abberton Manor Nursing Home is a very safe and clean home and the staff always go above
and beyond to give their service users the care and support they need to live their lives to their absolute fullest. The activities are always great fun! With staff always coming up with new ideas to give the residents a great time! Should they choose to join in. Like all human beings we all have our down days the staff at Abberton Manor Nursing Home give loving care to cheer up and prompt service users to join in or if they wish to just sit and watch, no one gets left out! I am a relative of a service user at Abberton Manor Nursing Home and I couldn’t have made a better choice, my relative has blossomed during her stay and continues to be very happy and safe and very very well cared for.

Reply from Ruth Merchant, Manager at Abberton Manor Nursing Home

Thank you for your kind review, Abberton Manor is more than a nursing home it is a home to our lovely residents and their families, we are privileged that we have been given the opportunity to share our wonderful home and amazing staff with residents like your mum, we look forward to seeing you as always, and I will pass your kind comments onto the team.


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Review from C B (Daughter of Resident) published on 21 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We would like to thank all the staff who took care of our mum in the last week of her life. The care and compassion shown to us all especially Mum was excellent. Nothing was too much trouble. Would highly recommend. Thank you.

Reply from Ruth Merchant, Manager at Abberton Manor Nursing Home

Thank you for your kind words of appreciation for Abberton Manor and our team, although your mum was only with us for a short time she was embraced with warmth and care, although she was poorly her character shone through. Myself and the team wish you and your family health and happiness for the future.


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Review from Patrick C (Son of Resident) published on 8 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Nice to see the home open for visiting again without appointments. Some new faces, possibly agency. All appeared calm at the point of the visit, and all staff encountered were polite. I fed my mother for the first time in nearly two years. I feel the home is gradually returning to normal.

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Review from K B (Daughter of Resident) published on 1 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very caring and helpful - Dad appears well looked after. Visiting is difficult post-covid. Hard to get a convenient time to fit around work due to limited visiting.

Reply from Jo Letch, Administrator at Abberton Manor Nursing Home

Thank you for your review, I will ensure your comments are passed to the rest of the team.


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Review from Alison E (Daughter of Resident) published on 27 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone at Abberton Manor was kind and friendly, professional and caring. Dad's every need was recognised and he was assisted and enabled to maintain as much independence as was possible. He and I viewed all the staff as friends. I thank you all for your love and care of Dad.

Reply from Jo Letch, Administrator at Abberton Manor Nursing Home

Thank you very much for your kind words, we also viewed your dad as a very dear friend. I will ensure your kinds words is passed on to the rest of the team.


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Review from W M (Daughter of Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I thought that the care my mum had was good. Staff were always helpful and kept us up to date with any changes to my mum's condition. She was kept clean and staff dealt with her with a sense of humour which she appreciated.

Reply from Jo Letch, Administrator at Abberton Manor Nursing Home

Thank you ever so much for your kind comments, we will ensure this is passed to the whole team.


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Review from P M (Son-in-law of Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The fabric of the building is in need of some refurbishment as do the bedrooms and public areas that we saw, especially in view of the monthly charge. There were some miscommunication issues internally but generally, the nursing staff were attentive and compassionate.

Reply from Jo Letch, Administrator at Abberton Manor Nursing Home

Thank you for your comments, Abberton Manor is currently undergoing a refurbishment, but all comments are appreciated.


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Review from Cheryl K (Daughter of Resident) published on 5 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is terminally ill and my elderly mother could no longer cope. He wanted to go into the hospice but they had no space so he agreed to try Abberton Manor. We are so pleased with the level of care he has received and he is very happy. The manager has been excellent and so helpful, she and her
team have gone the extra mile to make my dad feel comfortable and at home. Not being able to visit at the moment is unfortunate and hard but we feel very reassured that he is being well looked after. He said the food is very good too. A huge thank you to you all.

Reply from Jo Letch, Administrator at Abberton Manor Nursing Home

Thank you for your kind words, I will ensure your comments reach the rest of the team. We look forward to welcoming you back into Abberton Manor as soon as we can.


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Review from R F (Son of Resident) published on 5 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It id difficult to review as we have been unable to visit due to covid. However, we have been kept up to date regarding my mum's condition and her general well being. There is always someone at the end of the phone who will answer my questions and put me at ease. I feel very confident that she is being
well looked after.

Reply from Jo Letch, Administrator at Abberton Manor Nursing Home

Thank you for your comments, I will ensure your comments are fed back to the team.


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Review from R L (Son of Resident) published on 27 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Abberton Manor all do an amazing job caring for Mum. They are all very friendly, caring and work incredibly hard to support Mum and make her comfortable at this difficult time in her life. We are very grateful and have nothing but admiration for what they all do.

Reply from ruth merchant, Manager at Abberton Manor Nursing Home

Thank you very much for your kind words; it is a pleasure to be able to look after your mum. I will pass your words onto all of the staff who will greatly appreciate your comments, we look forward to welcoming you back into the home as soon as we can.
Kind Regards.


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Review from B S (Daughter of Resident) published on 25 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a lovely, friendly, inviting environment. Very homely, caring staff and management are very helpful. Definitely would recommend to others looking to put their relatives into a real home from home.

Reply from Jo Letch, Administrator at Abberton Manor Nursing Home

Thank you for your kinds words, I will ensure your comments are passed to the rest of the team. Please do not hesitate to contact us if you need anything at all.


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Review from Alan R (Resident) published on 24 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was resident for care at this nursing home following a stroke from March to September 2020. At no time could I fault the treatment I received. It was excellent!

Reply from Jo Letch, Administrator at Abberton Manor Nursing Home

Thank you for your kind words. It was a pleasure to care for you and to watch you get stronger everyday, we will cherish the painting you donated to us. I will ensure your comments are passed to the rest of the team.


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Review from Barry E (Resident) published on 23 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a resident here since the new year of 2019. The staff have always been professional, friendly and helpful. Our kitchen staff works very hard - ensuring that food is prepared in the home - not prepared elsewhere and carried in. Laundry is dealt with quickly and efficiently. With registered
nurses always on duty, advice and care are always available. This is far better than I ever imagine a home might be.

Reply from Jo Letch, Administrator at Abberton Manor Nursing Home

Thank you for your kind words, we always try to our very best for each residents. I will ensure your kind words are passed to the team.


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Review from Tyler H (Nephew of Resident) published on 16 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Came to see my Grandad for a visit in the garden. Brilliantly organised, the staff were very helpful and brilliant throughout the whole process. Never seen my grandad so happy in such positive homely environment. I would highly recommend Abberton Manor to everyone.

Reply from ruth merchant, Manager at Abberton Manor Nursing Home

Dear Tyler
Thank you very much for your kind words, It was a delight to be able to care for your grandad during his respite stay. I will pass your comments onto the staff, Please feel free to contact us at any time should you wish.


Kind Regards


Ruth


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Review from Debbie T (Daughter of Resident) published on 11 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to all the staff that helped Mum. What with the covid 19 virus and Mum forgetting she had a memory problem, it must have been difficult at times. Special thanks goes to one particular member of staff for her understanding of Alzheimer's. Kind regards.

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Review from Joanna P (Niece of Resident) published on 24 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt went into Abberton Manor in May 2019 after a bad stroke. She has been treated with great kindness, compassion and consideration.
Well-groomed, well-fed, always made to feel safe and loved.
The home is immaculately clean. When we visit we are always made to feel very welcome and included
in my aunt's care.
I could not wish for a better nursing home.

Reply from ruth merchant, Manager at Abberton Manor Nursing Home

Thank you for your kind words, I will ensure that your review is shared with the staff, and I would like to say it was an absolute delight to have had the pleasure to have met your aunt, she was a lovely lady, and we miss her at the Manor.


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Review from Mark R (Son of Resident) published on 4 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father resided at Abberton Manor for just over a year, until he recently passed away. I have nothing by admiration and thanks for all the care my dad received whilst in Abberton Manor. He was looked after with so much compassion and love from all the staff, nothing was too much for them. The whole
home had a lovely family feel to it and all were treated with great dignity and respect. I loved the way Abberton Manor had an amazing community feel to it. Often visited by the local school and various other outside organisations. We (the family) were also made to feel so welcome every time we visited - often daily! I would also like this opportunity to thank you and all your staff for the care and attention Dad received from all at Abberton Manor. Although it was a tough year for Dad, we couldn’t have asked for better care. All your staff are amazing and deserve a medal, they were so friendly, caring and compassionate. And made us all feel so welcome as a family when we visited.

Reply from Jo Letch, Administrator at Abberton Manor Nursing Home

The Home Manager and I would like to thank you for your kind words, I will pass your comments on to our care staff.


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Review from Howard K (Husband of Resident) published on 22 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife spent seven months at Abberton Manor whilst terminally ill with cancer. She was happy and content there, in spite of being bedridden. The staff were very friendly and very caring, she was completely lucid and was able to chat with the staff, several of whom became her friends within the limits
of their duties. The food was good and she especially liked that if what was on the menu was not to her liking she could request something else and it would be provided. When she suddenly became very ill and was in her final days her passing was well managed and made to be peaceful and pain-free. I would strongly recommend Abberton Manor.

Reply from ruth merchant, Manager at Abberton Manor Nursing Home

Dear Howard
Thank you so much for your kind review, in what is a very sad time for you and your family, my team and I are greatly appreciative of your comments. We felt very privileged to have met your wife, she was a wonderfully talented and gentle lady.
Our best wishes go to you and your family at this very sad time.


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Review from P C (Son of Resident) published on 24 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Abberton Manor Nursing Home were very friendly and helpful. I was so pleased my father was accepted into the home. My sister and I appreciated their kindness and attention to my father at his time of passing. We had total trust in the staff who helped our father to pass away peacefully.

Reply from Jo Letch, Administrator at Abberton Manor Nursing Home

Thank you for your kind comments. It was an honour that we could look after your father, he was a lovely man.


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Review from Patricia T (Sister of Resident) published on 21 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was admitted to Abberton Manor in February, suffering from terminal cancer. We, as his family, knew that he would not have many weeks of life left, but were grateful that he had a lovely room with a beautiful view. The meals provided were very good too, served and presented very nicely.
When his condition worsened, and he became bed-bound, the care my brother received was excellent. All staff were attentive and kind, in fact, I felt that they treated him as they would one of their own family.
The end-of-life care my brother received was very sensitively-administered, and we as his family were shown great compassion too.
Although our experience of Abberton Manor was a short one, we were able to appreciate the professionalism and high level of care from everyone working there, helping to make each resident feel important, and 'at home'. Thank you, everyone!

Reply from Jo Letch, Administrator at Abberton Manor Nursing Home

Thank you for your lovely comments, I have passed them on to the care staff. It was a pleasure to care for your brother and have you all as part of our Abberton family.


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Current Review Score: 9.9 (9.883)

Overview of Review Score

The Review Score of 9.9 (9.883) out of 10 for Abberton Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.883 for Abberton Manor Nursing Home is calculated as follows: ( (114 Excellents x 5) + (13 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 128 Ratings = 4.883

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abberton Manor Nursing Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

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Meet the Team (7)

Kylie

Kylie Vickery

Job Title: Home Manager

Joined: 2023

I have worked in the care sector for 20 years, am a registered nurse and have been a registered care manager for nearly 7 years. I am passionate about ensuring all residents live life to the fullest and making each day the best and most fulfilling as it can be.


Lisa

Lisa Wheelans

Job Title: Deputy Manager

Joined: 2023

I have worked in healthcare for 33 years, been a qualified nurse for 13 years and have worked in a senior capacity for the past 7 years. I love making connections with others and making a difference.


Sarah

Sarah Bond

Job Title: Administrator

Joined: 2024

I have been in finance and administrative roles for many many years. Before I joined Abberton I worked for a national children's charity in Scotland and fully understand the importance of Person Centred Care. I love working with the team at Abberton and supporting our residents and their families and friends as well.


Sarah

Sarah Beevers

Job Title: Lifestyle & Well-being Coordinator

Joined: 2024

I take pride in doing my upmost to ensure that our residents get the most they can from life.
With a person centred activities programme and input from local schools, visiting entertainers, animals and churches I ensure that there is something for everyone to get involved in.


Louise

Louise Parkin

Job Title: Head Chef

Joined: 2023

I have been a chef for nearly all of my working life. I have Level 3 in Professional Cookery, Patisserie and Confectionery and Level 3 Food Safety & Hygiene for Supervisors. I came to Abberton because I wanted a role that was more fulfilling.


Sharon

Sharon Bateman

Job Title: Head Housekeeper

Joined: 2017

I started at Abberton Manor in 2017 as a Care Assistant and was promoted to a Team Leader in 2022. At the end of 2023 I was promoted to Head Housekeeper.


Mark

Mark Dewsbury

Job Title: Maintenance Manager

Joined: 2024

I have over 25 years of experience related to site management, general maintenance, decorating and gardens/grounds upkeep. I enjoy working as part of a team and being at Abberton Manor allows me to make the best of my skills and be hands on.