Admirals Reach Care Home

Ridgewell Avenue, Chelmsford CM1 2GA
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9.7 327 Reviews
  • Admirals Reach Care Home, Chelmsford
Nestled within the quiet surroundings of Chelmsford, Admirals Reach care home offers personalised residential, nursing and nursing dementia care to older people.

The professional care team is on hand to help you or your loved one settle into life at the home. By getting to know each individual resident at Admirals Reach, they take pride in creating an engaging lifestyle which offers something for every resident to get involved with. Whether it be participating in activities such as gardening or taking trips out, or embracing the quieter times, each resident is encouraged to lead their best lives, with choice and autonomy at the centre.

Inside, Admirals Reach's modern yet homely interior includes well-furnished lounges and spacious rooms as well as a conservatory. Arranged in five separate houses, four of these provide dementia care and one provides residential care.

The home also offers a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends, and in addition to the dining rooms, residents can also enjoy mealtimes in the peaceful courtyard garden on sunny days.

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Care Provided by Admirals Reach Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Permanent Care
  • Physical Disability
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • Residential Care
  • For a maximum of 158 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Palliative / End of Life Care

Good to Know

  • Person in charge
  • Lal Mangalam (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (158)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Close to Local shops
  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room

Admirals Reach Care Home Reviews (327)

Total of 327, showing 241-260
9.7

Admirals Reach Care Home has a Review Score of 9.7 (9.693) out of 10, based on 61 reviews in the last 2 years. Over all time Admirals Reach Care Home has 327 reviews.

Overall Experience

  • 216
  • 104
  • 5
  • 0
  • 2

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Review from Maggy R (Daughter of Resident) published on 10 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was well cared for during her stay and was happy with all the carers. She said they were all very kind.
Her only complaint was that there was too much food!

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Review from P H (Daughter of Resident) published on 10 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Admirals Reach for over 3 years, I visit him at least twice a week. The nursing and care he receives is of the highest standards and is always delivered with respect, understanding and dignity. We are made to feel welcome at all times and we feel fully involved in his life.

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Review from John K (Resident) published on 4 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is about independence - that 's the first impression and they help in maintaining your own standards just like home. This is what is highly inviting. Yes, independence that's the key - remarks can tell you this and by walking around the premises what do you see? Everyone doing their own thing all
inspired by dreams of their own by making one big company. There you have it, independence in your hands.

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Review from Jenny T (Daughter of Resident) published on 14 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely kind and caring staff at a very difficult time. Thank you.

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Review from Lynn B (Daughter of Resident) published on 14 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Haven't had any problems. If I worry about anything I talk it through with staff. They are great.

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Review from Michael H (Husband of Resident) published on 7 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am impressed by the caring attitude of the staff and the social atmosphere in The Mountbatten House Unit. Also, the arrangement for serving meals is very nice and creates a convivial mealtime atmosphere. The meals are in general very good.

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Review from Andrew W (Son of Resident) published on 6 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of care that our Mum received whilst a resident of Jellicoe House in Admirals Reach, a dementia unit, was exemplary.


Each member of the multidisciplinary team; qualified nursing staff, care assistants, activity leaders, cleaning, laundry and catering staff strived to see mum as the individual

that she was and to care for her accordingly.


After having taken mum out for a ride/walk, getting her back in was never a problem as the staff understood that a fresh cup of tea and some biscuits always worked wonders!


The regular visit of the GP from the local practice was reassuring and valued as was their support after Mum's death on the 17th February.


The atmosphere that pervaded the unit was one of love and compassion, fun and laughter and in no time mum's family had a host of new friends in the staff there supporting us through the night and into the early morning as mum passed peacefully away.


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Review from J B (Daughter of Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff extremely kind and caring.

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Review from Christine S (Relative of Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience on visits have always been very good and the staff are always helpful, polite and considerate.

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Review from Beryl S (Friend of Resident) published on 22 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall seems very good, rooms always clean and tidy. Caring staff always make us welcome.

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Review from Doreen W (Resident) published on 22 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very pleased with the way I'm looked after here where staff are very polite and helpful.

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Review from Richard A (Son of Resident) published on 22 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a lovely care home. In the three months that Dad was there he was treated with such care and understanding from all staff and nothing was too much trouble. I would thoroughly recommend this care home.

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Review from Terry S (Husband of Resident) published on 19 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very satisfied with the care my wife is receiving. She seems very happy.

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Review from Georgina C (Daughter of Resident) published on 19 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the staff have been very kind and caring. Mum was well looked after, always kept clean. She loved all of the staff.

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Review from Karl R (Son of Resident) published on 11 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All happy here. Good home.

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Review from Linda W (Daughter of Resident) published on 11 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my mother once a week and the staff are very friendly and helpful. I am satisfied with the level of care provided to my mother.

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Review from Geoffrey P (Partner of Resident) assisted by family/friend published on 10 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner moved into Admirals Reach after being in hospital for several weeks in a very poor state. From the very first day at the care home, I saw an improvement. Now just six days later my partner's condition, both physical and mental has improved dramatically. I would recommend this care home to
anyone who may need it.

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Review from Jan M (Daughter of Resident) published on 9 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found this care home to be very friendly, staff are always ready to help with any matter very promptly. The home is always clean and tidy and I feel that everyone is very well looked after.

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Review from Deborah F (Daughter of Resident) published on 9 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident for 4 years in Jellicoe House. The staff were wonderful from day 1 when he came in with a new dementia diagnosis through his descent into late-stage dementia and death. They were professional but caring and compassionate throughout the difficult process.


During my numerous

visits I had the opportunity to observe their unswerving dedication and love towards their patients. My family and I are truly grateful for the excellent standard of care Dad received.

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Review from Christine N (Niece of Resident) published on 4 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very good. Entertainment is good. My uncle seems very happy.

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Current Review Score: 9.7 (9.693)

Overview of Review Score

The Review Score of 9.7 (9.693) out of 10 for Admirals Reach Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 61 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 59 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.693 for Admirals Reach Care Home is calculated as follows: ( (559 Excellents x 5) + (135 Goods x 4) + (6 Satisfactorys x 3) + (6 Poors x 2) + (14 Very Poors x 1) ) ÷ 720 Ratings = 4.693

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Admirals Reach Care Home is based on 59 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 158 registered maximum number of service users is 31.6, which has been reached with 59 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Jan 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (1)

Lal

Lal Mangalam

Job Title: Home Manager

“For me, it’s making a real difference to our Resident’s lives with good care delivery and support.”


Lal is a Registered Nurse with over twenty years’ experience. He is a knowledgeable leader who is passionate about delivering the highest standards in care and quality of life to older people, to enrich their lives. Lal is dedicated to providing quality care and support for elderly people, to enrich their lives.


Lal closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. He uses his experience to motivate his team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home. Lal is committed to promoting individual choice for Residents, allowing them to feel empowered.


He also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Admirals Reach.


When asked what he enjoys most about his role, Lal remarked:


“Seeing Residents smiling and knowing that as a team we are making a difference to their lives.”


In his spare time, Lal enjoys playing badminton, travelling to exciting destinations and spending quality time with his family.


If you would like to find out more information about Admirals Reach, Lal has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.


T 01245 266 567
W hc-one.co.uk
E AdmiralsReach.Manager@hc-one.co.uk