Colonia Court Care Home

St Andrews Avenue, Colchester CO4 3AN
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9.8 89 Reviews
  • Colonia Court Care Home, Colchester
Colonia Court offers nursing, residential and dementia care, as well as having a dedicated unit for people living with Huntington’s disease. It can also offer a space for people to rest, relax and recover with short stays too. It could be a few weeks to experience living here, an advanced booking if you/ your loved ones are planning a holiday or break, a month while recovering from an operation or a more long-term move. Whatever the reason, their doors are open.

Situated in a pleasant, leafy suburb, Colonia Court offers residents a modern and purpose-built home surrounded by beautiful landscaped gardens. Just a short bus ride away, the home is within easy access to Colchester. There are also shops nearby for residents to visit that are within walking distance.

It is important for residents to feel at home, so it creates a friendly environment with an individually appropriate balance of care and independence. Enjoying food is an important part of life. The chefs create well-crafted menus made with the freshest ingredients and try to cater for all ethnic groups. Soon after a resident arrives at Colonia Court, staff discuss their personal preferences and dietary needs with them.

There is a real sense of community at Colonia Court. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. So whether your loved one already has a hobby or would like to take up a new one, there are lots of exciting activities to get involved in. From picnics in the garden and lunch clubs to pamper days and exercise groups, the home has a full social calendar.

Follow the home on Facebook to find out more about the great things that go on day to day. Search Bupa UK Colonia Court Care Home.

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Care Provided by Colonia Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 123 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Huntington's Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jiji George (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (123)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Colonia Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On-site parking available.


Colonia Court Care Home Reviews (89)

Total of 89, showing 1-20
9.8

Colonia Court Care Home has a Review Score of 9.8 (9.790) out of 10, based on 26 reviews in the last 2 years. Over all time Colonia Court Care Home has 89 reviews.

Overall Experience

  • 55
  • 29
  • 3
  • 1
  • 1

Date Published

89
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Review from J D (Daughter of Resident) published on 7 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Mumford House because he needs had changed and it was not safe for her to live at home. She was not happy in her own home either. The move has not been an easy one but the care Mum has received and the support we have been given as a family has been excellent.

Reply from Fran Donno, Customer Service Adviser at Colonia Court Care Home

We appreciate you taking the time to leave us your comments. We are glad to help you and your family through such a difficult time and we hope Colonia Court Care Home did everything possible to make the transition as easy as possible. We are very pleased to hear that your Mum has received such high standards of care and support during her stay at Colonia Court. Hopefully you will go away from this feeling like your loved one received the best possible care.


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Review from D J (Wife of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A lovely atmosphere, very friendly and welcoming. There was a routine so residents were able to work out what would come next. Although it was flexible so individuals were able to do other things. On a negative note the TV in the main lounge was very intermittent, on the main channels, only worked with
films. I had a problem which I mentioned to the management which was instantly solved, and addressed and put in action for my husband, the resident. I would recommend this home for friends and family.

Reply from Lisa Henderson, Customer Care Advisor at Colonia Court Care Home

Thank you for your feedback. It is always nice to hear from family members feeling like their loved one is cared for and looked after. It is great to hear you would recommend Colonia Court to friends and family. We hope to continue providing your loved one with the best possible care.


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Review from Eric M (Brother of Resident) published on 16 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is clean and well run. The staff are all very friendly and helpful, treat all residents with dignity and respect. My sister is well cared for and very happy there and has made it clear she would not wish to be anywhere else. She has made friends there and everyone appears to get along nicely
together.

Reply from Maria Ricketts, Customer Care Adviser at Colonia Court Care Home

Thank you for your kind words. It is always nice to hear words like dignity and respect being used to describe our care. We hope to continue providing your loved one with the best possible care.


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Review from L B (Daughter of Resident) published on 16 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot praise the staff enough at Mumford House, they truly are outstanding with their care towards mum. I always feel like they care about all the residents in the home. They do lots of activities and are always happy and considerate towards mum. Thank you.

Reply from Maria Ricketts, Customer Care Adviser at Colonia Court Care Home

Thank you for your lovely review. It is always nice to hear words like happy and considerate being used to describe our care. We hope to continue providing your loved one with the best possible care.


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Review from Stephanie Y (Stepdaughter of Resident) published on 3 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent care home, which we feel is person centered. The staff are professional, caring and respectful to the residents and one another.

Reply from Maria Ricketts, Customer Care Adviser at Colonia Court Care Home

Thank you for your feedback. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are looking forward to seeing you again.


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Review from Kelly H (Daughter of Resident) published on 3 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding support for my father, beautiful surroundings, excellent food, couldn't wish for a better place for him.
Very helpful, kind but professional staff.
Thank you for all you do.

Reply from Maria Ricketts, Customer Care Adviser at Colonia Court Care Home

Thank you for your kind words. We hope Colonia Court care home did everything possible to make the transition as easy as possible. Please let us know if there is anything we can do to make your Father's stay as comfortable as possible.


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Review from Janine J (Daughter of Resident) published on 19 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Blomfield House for more than 5 years, all the staff and residents have now become her second family. It is a very happy place, and am so glad we chose here. There is always some form of entertainment going on, and trips out too.

Reply from Fran Donno, Customer Service Adviser at Colonia Court Care Home

Thank you for your kind words. It is so wonderful to hear that your mum feels like a part of our Colonia Court family and that you can feel at ease with your mum in our care. We are pleased to hear that you are impressed with the variety of activities and trips out that are available to our residents and that your mum is happy and she is enjoying her stay with us at Colonia Court. Please let us know if there is anything we can do to make your mum's stay as comfortable as possible.


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Review from Janet G (Wife of Resident) published on 16 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I must thank the staff at Amber Lodge for the care and support they gave my husband for the six months he was in Amber Lodge. They looked after him so well with the dignity and respect he deserved. They also made sure I was ok to answer any queries or concerns I had. They are a truly dedicated team.
Thank you.

Reply from Rosie Smith, Customer Advisor at Colonia Court Care Home

Thank you for leaving such a lovely review for the staff at Colonia Court Care Home. It is always wonderful to hear such kind words about our staff. Thank you for writing to us and best wishes!


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Review from Joanne D (Daughter of Resident) published on 3 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been in Blomfield House approximately a month now and settled within a week. I can't thank the staff enough. From the super friendly helpful reception team, to the management team, who are always on hand if I have any questions, we could have asked for a better home from home for him and it
has given me such peace of mind to leave him with them.

Reply from Rosie Smith, Customer Advisor at Colonia Court Care Home

Thank you for taking the time to leave such a lovely review for Colonia Court Care Home. We are thrilled to hear dad has settled in so quickly. It makes us very happy to hear you have peace of mind and know dad will be taken care of when you leave him in the care of the home.


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Review from F N (Daughter of Resident) published on 8 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On the whole, this is an amazing care home. Since our mum has been a resident, she's actually 'bloomed'. The care is very good. Sometimes they are short staffed, which makes it hard for the other carers. Mum is in Mumford House, the care is incredible, even when they have difficult residents. The staff
are good at outings, activities and making sure mum is washed and dressed. We would like to see more visits from therapy animals - like the other houses.

Reply from Fran Donno, Customer Service Adviser at Colonia Court Care Home

Thank you for taking the time to leave us your review. It is so wonderful to hear that your Mum has really benefitted from her time with us at Colonia Court Care Home. It is always lovely to hear words like "Incredible" being used to describe our care and we are pleased to hear that you are impressed with the outings and activities provided at Colonia Court Care Home. We will discuss your feedback with the home's manager to help them continually improve their service.


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Review from Steve T (Son of Resident) published on 13 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When a family member (in our case Dad) goes into care, you want it to be in a safe, clean, caring, well-run environment. Colonia Court meets all of those and more. The staff, from management, office, nursing, and carers could not have made Dad and the family any more welcome than they have. They have
done all they can to support us and Dad at what has been a very difficult time. Having Dad in such a lovely environment puts our minds greatly at ease. We have access to the "Relative Gateway" (a web-based record of Dad's everyday care). All in all, there is nothing negative to say about Colonia Court. Dad is happy, the other residents seem content and we are at ease knowing Dad is here.

Reply from David Mclean, Customer Service Adviser at Colonia Court Care Home

Thank you for your lovely review. We hope Colonia Court Care Home did everything possible to make the transition as easy as possible and we are glad to help you and your family through such a difficult time.. We are very happy to hear you can feel at ease with your dad in our care. It is always nice to hear words like "safe, clean, caring, well-run" being used to describe our care. Please let us know if there is anything we can do to make your dad's stay as comfortable as possible, and we look forward to seeing you again soon


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Review from Dennis O (Father of Resident) published on 2 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been a resident of Colonia Court since June 2023 and we can say in total honesty that she has received wonderful care from every single member of staff, who never lose their patience despite at times facing challenging situations. All the resident's dietary and medication needs are
fully catered for by trained staff. The food and drinks are of good quality and tailored to each resident's needs. Each resident has a private room with specialist beds to suit their particular needs. All rooms are in a suite with panic buttons fitted as standard. When you visit you have a choice of spending your time in the main lounge which has a nice conservatory attached or sitting in the private family room. The unit has a 'quiet room' where the staff can take any resident who gets upset. Once calmed down they are returned to the day room, or their room, depending on their wishes. Everyone from the unit manager down, does a wonderful job caring for our daughter.

Reply from Grace Langfield, Customer Service Adviser at Colonia Court Care Home

We appreciate you taking the time to leave us your lovely comments. We are very happy to hear you can feel at such ease with your daughter in our care, knowing she is comforted and so well attended to for her every need. We will certainly pass your comments on to the manager and thank you for choosing Colonia Court for her stay.


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Review from C P (Relative of Resident) published on 17 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

In recent months it has been difficult to have a conversation with relatives in the lounge area due to the increasing noise of residents who are clearly at different stages/possible stages of dementia. My relative does not like spending time in the lounge as it is sensory overload. It would be better
if there was a quiet area residents could go to other than their bedrooms or consider if this is the right home for certain residents.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Colonia Court Care Home

Thank you for your taking the time to leave your review. We will discuss your feedback with the home manager to help them continually improve their services. Please let us know if there is anything we can do to make your relatives stay as comfortable as possible.


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Review from L E (Brother of Resident) published on 5 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has spent time here for respite care so I knew it was a good place to be. My sister has had her life really tidied up and improved after having spent a difficult time at home trying to be independent.

Reply from Grace Langfield, Customer Service Adviser at Colonia Court Care Home

Thank you for taking the time to leave your review. We hope Colonia Court Care Home did everything possible to make the transition as easy as possible. We hope to continue providing your loved one with the best possible care.


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Review from Suzanne M (Daughter of Resident) published on 8 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Just a business! My mum passed 6 weeks ago! I thought my Mum was liked and well respected by all the staff in Mumford House where she lived the last 8 months of her life. So I am shocked and so sad to learn that no condolences have been received by myself or my family and only invoices were to follow
my Mum's passing.

Reply from Fran Donno, Customer Service Adviser at Colonia Court Care Home

Thank you for taking the time to leave us your comments. We are saddened to hear about your loss. We will discuss your feedback with the home’s manager to help them continually improve their service. If you would like to speak with anyone about this further, please contact our Quality Team on 0113 360 4806.


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Review from A P (Daughter of Resident) published on 25 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Amber Lodge a few years ago after a battle to find a home which truly understands the complex need for people with Huntington’s Disease. Since being at the home, she has been given a second chance at life. All of the staff go above and beyond to ensure she is loved and cared for, as
well as being able to manage this complex and debilitating disease. They do exactly the same for every other resident in the lodge and provide them all with experiences that they would not have had otherwise. From us, and all of the families at Amber Lodge, thank you for everything that you do.

Reply from David Mclean, Customer Service Adviser at Colonia Court Care Home

Thank you for taking the time to leave your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after and we hope you all feel like a part of our Colonia Court family. We hope to continue providing your mother with the best possible care and we are looking forward to seeing you again soon.


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Review from Ayshea H (Sister of Resident) published on 13 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I've not got a bad word to say about Amber Lodge. We discovered the place by arriving for rest and respite through the NHS and they made my brother feel so welcome. He now resides there permanently. The change I have seen in my brother is remarkable. The staff are so understanding of the disease too.
I've never seen so many patients with this horrendous illness so happy. That is down to the dedication of the staff.

Reply from Fran Donno, Customer Service Adviser at Colonia Court Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your brother in our care and we are glad to help you and your family through such a difficult time. We are so pleased to hear that you can see positive changes in your brother's well-being and it is always nice to hear from family members feeling like their loved one is cared for and looked after. Hopefully you will go away from this feeling like your loved one received the best possible care.


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Review from N G (Niece of Resident) published on 31 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were all made welcome when we came to visit our auntie. We had come from Wales and the staff were amazing and made all seven of us feel welcome. Thank you and keep up the good work, hope to see you all again soon.

Reply from Grace Langfield, Customer Service Adviser at Colonia Court Care Home

Thank you for your feedback. We are happy to hear all of you were made to feel like a part of our Colonia Court family. We are looking forward to seeing you again.


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Review from Alison N (Daughter-in-law of Resident) published on 16 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my mother-in-law recently who has been a resident at this care home for almost three years. She is always appropriately dressed and is well cared for. She has become more frail during her time at the home and is now completely dependent on the staff. The staff always treat her with dignity
and respect and are very caring and friendly. The home has recently been refurbished and is bright and clean.
The staff have excellent communication skills and always advise me either by telephone or email of any changes to my mother-in-law’s condition or of any procedures they wish to carry out that need my permission.
Whilst I was there recently my mother-in-law was very sleepy. The staff were concerned that she wasn’t eating or drinking very much. A member of staff gently woke her and fed her with cake and ensured that she had a drink.
I am very pleased that my mother-in-law is at Colonia Court and I am so pleased with the care that she is receiving.

Reply from Grace Langfield, Customer Service Adviser at Colonia Court Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear from family members feeling like their loved one is so well cared for and looked after in our home. Thank you for choosing Colonia Court and if there is anything else we can do to make your Mother-in-Law's stay as comfortable as possible please let us know.


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Review from Alan M (Husband of Resident) published on 2 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Welcoming to visitors. Staff talk to you. Residents involved in what is going on and, if capable, taken out and about. Residents and family carers meet with staff to discuss future entertainment or improvements. Visiting without prior arrangement.

Reply from David Mclean, Customer Service Adviser at Colonia Court Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your loved one in our care, especially as they are included and valued in their opinions in what they would like to do at the home. We hope to continue providing your loved one with the best possible care and thank you for choosing Colonia Court for your stay.


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Current Review Score: 9.8 (9.790)

Overview of Review Score

The Review Score of 9.8 (9.790) out of 10 for Colonia Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.814 for Colonia Court Care Home is calculated as follows: ( (258 Excellents x 5) + (43 Goods x 4) + (5 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 307 Ratings = 4.814

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.976 Points relating to the number of positive Reviews for Colonia Court Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 123 registered maximum number of service users is 24.6. 24 Positive Reviews ÷ 24.6 = 0.976

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 25 Feb 2025

At Colonia Court, there’s a real focus on helping people to feel at home. Our friendly community is split into five houses, each offering different types of residential and nursing care to anyone over the age of 18.


Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Colonia Court Care Home

What types of Care is Colonia Court Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Colonia Court Care Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Colonia Court Care Home have?

There are 123 Single Rooms.

What are the Facilities & Services at Colonia Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Colonia Court Care Home to the centre of Colchester?

1.0 mile(s) as the crow flies, distance by road may be significantly further.