Colonia Court Care Home

St Andrews Avenue, Colchester CO4 3AN
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9.8 89 Reviews
  • Colonia Court Care Home, Colchester
Colonia Court offers nursing, residential and dementia care, as well as having a dedicated unit for people living with Huntington’s disease. It can also offer a space for people to rest, relax and recover with short stays too. It could be a few weeks to experience living here, an advanced booking if you/ your loved ones are planning a holiday or break, a month while recovering from an operation or a more long-term move. Whatever the reason, their doors are open.

Situated in a pleasant, leafy suburb, Colonia Court offers residents a modern and purpose-built home surrounded by beautiful landscaped gardens. Just a short bus ride away, the home is within easy access to Colchester. There are also shops nearby for residents to visit that are within walking distance.

It is important for residents to feel at home, so it creates a friendly environment with an individually appropriate balance of care and independence. Enjoying food is an important part of life. The chefs create well-crafted menus made with the freshest ingredients and try to cater for all ethnic groups. Soon after a resident arrives at Colonia Court, staff discuss their personal preferences and dietary needs with them.

There is a real sense of community at Colonia Court. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. So whether your loved one already has a hobby or would like to take up a new one, there are lots of exciting activities to get involved in. From picnics in the garden and lunch clubs to pamper days and exercise groups, the home has a full social calendar.

Follow the home on Facebook to find out more about the great things that go on day to day. Search Bupa UK Colonia Court Care Home.

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Care Provided by Colonia Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 123 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Huntington's Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jiji George (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (123)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Colonia Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On-site parking available.


Colonia Court Care Home Reviews (89)

Total of 89, showing 41-60
9.8

Colonia Court Care Home has a Review Score of 9.8 (9.790) out of 10, based on 26 reviews in the last 2 years. Over all time Colonia Court Care Home has 89 reviews.

Overall Experience

  • 55
  • 29
  • 3
  • 1
  • 1

Date Published

89
10
14
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Review from Daphne P (Resident) published on 18 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Staff very kind and helpful. Meals varied and adequate. I've settled down nicely and am with my brother which I wanted, so I couldn't complain about anything.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Colonia Court Care Home

Thank you for taking the time to leave us a review. We are glad to hear that you have already settled and are happy in our care. Thank you again.


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Review from Graham F (Husband of Resident) published on 18 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very satisfied with the staff in Mumford House. Good management. Very satisfied with the care provided to my wife.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Colonia Court Care Home

Thank you for taking the time to write your review. We are happy to hear you are very satisfied with everything at Colonia Court. Thank you again.


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Review from Paul B (Resident) published on 30 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was admitted to Colonia Court Care Home in 2019. At that time I was somewhat apprehensive and nervous about what lay ahead for me. I was entering an environment which was very unfamiliar to me and I well remember the feeling of anxiety from within me as the ambulance arrived at Colonia Court.
My
fears were soon dispelled though as, from my first day there to my last, every single member of the team made both myself and my family so welcome and I found it very easy to settle in to my new surroundings.
In Blomfield House, the unit manager and his magnificent team, without exception, treated me and my family with the highest levels of care, dignity and kindness at all times and for which I will never be able to repay them enough for everything they did for me.
A "clap for carers" seems such a small expression of my gratitude but, from me, they all deserve a "standing ovation".
Thank you Colonia Court.

Reply from Amanda Barnes, Customer Service Adviser at Colonia Court Care Home

Thank you for your lovely review, it is nice to hear that your apprehension and anxiety was lifted once you came into our home and you had a happy and comfortable stay. Thank you for choosing Colonia Court for your stay.


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Review from G A (Son of Resident) published on 27 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum moved into Paxman house just over five years ago. All the staff have been very kind, considerate, caring, giving a high level of dignity. During her stay she was happy, enjoying and joining in with the entertainment provided. I would really praise all staff, nothing was too much trouble and their
caring attitude was fantastic. Towards the end, Mum, me and my brother were given the utmost attention to which we are extremely grateful. Thank you so much for caring for my mum in the last years of her life.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Colonia Court Care Home

Thank you for taking the time to leave your lovely review. We are sorry for your loss but are glad that we were able to be there to support you all through this difficult time.


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Review from John F (Husband of Resident) published on 27 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Reception area was friendly and professional.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Colonia Court Care Home

Thank you for taking the time to leave us your review. We are glad to hear that you felt welcome when visiting us.


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Review from Fiona H (Daughter of Resident) published on 18 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My step mum and Dad have been in respite for a few weeks, we are so happy as a family to know how well looked after they both are. My Dad can be challenging at times but their care and patience is second to none thank you everyone on Mumford.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Colonia Court Care Home

Thank you for your kind words. We are happy to hear that you feel they are both being well looked after by everyone at Colonia Court.


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Review from Jo D (Daughter of Resident) published on 14 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to say how welcoming Mumford House has been to my Dad who has just been given permanent residency following an initial 8-week stay after a period of ill health which has made living alone impossible. The staff have shown great care and respect and have been very supportive to our family
during a stressful and unsettling time. Dad always looks clean, well dressed and is enjoying the lovely meals. We especially enjoy seeing photos taken by the staff of him taking part in the numerous activities which will enable him to thrive and provide vital mental stimulation for him. We look forward to being more actively involved as restrictions are eased.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Colonia Court Care Home

Thank you for your kind words. We are glad to be have been able to help you and your family through such a difficult time. We also look forward to restrictions easing and being able to allow our families to come in more often.


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Review from Donald C (Resident) published on 14 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I required some post-operative care following major surgery for cancer. My sister located Colonia Court for a three-week stay. The home was very good explaining the terms of referral and Covid requirements. They liaised very efficiently with the hospital to arrange my admission. The staff without exception
were very kind, diligent nursing care. A very comfortable and positive experience that helped my recovery.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Colonia Court Care Home

We appreciate you taking the time to leave us your review. It is lovely to hear our staff described as kind and diligent. Thank you for choosing us for your post operative care.


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Review from Lisa G (Niece of Resident) published on 7 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Our family’s experience here was very negative. We had to make formal complaints to both CQC and the ombudsman. Please check on your family member regularly if you choose to leave them here. We would not recommend this home to anyone looking for somewhere for their loved ones to stay.

Reply from Stephen Rondel, Customer Advisor on behalf of the team at Colonia Court Care Home

Our resident’s health and wellbeing are an absolute priority to us. Regrettably, there was an isolated incident last year that involved a member of your family that did cause distress and for that, we are sincerely sorry. Please know that have fully investigated the matter and dealt with those involved at the time so we will avoid any repeat occurrence and thankfully nothing such has happened again. We have always had a genuine regard for all of our residents and will continue to do going forward. However, we do appreciate and understand your concerns and if you do wish to discuss the matter any further please do not hesitate to contact Colonia Court to speak with the Manager.


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Review from Ron P (Father of Resident) published on 1 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My son has a smoking fixation. I was worried that this might be very stressful. I contacted a nurse, someone who over the years, with a doctor has been very helpful when looking after my son at home. She assured me that Bupa's staff were all trained to high standards and carer to a patient ratio. This
has put my mind at ease.

Reply from Stephen Rondel, Customer Advisor on behalf of the team at Colonia Court Care Home

Thank you, we are grateful that you trust us with your son's care.


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Review from Valerie C (Wife of Resident) published on 27 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What can I say, the home is so welcoming and the staff are lovely and my husband is so well looked after and content. We have been married 60 years and never been apart, so to see him like he is makes me feel better. Thank you Colonia Court keep up the good work, and also all the staff in all departments.

Reply from Greta Narbutaityte, Customer Adviser at Colonia Court Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after.


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Review from F M (Daughter of Resident) published on 1 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although the home isn't a 'glamorous' home, the staff and facilities are amazing. I cannot thank the staff enough for the care and love they give to my mother.

Reply from Greta Narbutaityte, Customer Adviser at Colonia Court Care Home

Thank you. We really appreciate your kind comments.


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Review from Alan R (Husband of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the home excellent. The staff are very good but so busy all the time but will help if asked. All very good. If not I would not let my wife be with you. The only worry is at night on their own as I love my wife very much.

Reply from Greta Narbutaityte, Customer Adviser at Colonia Court Care Home

Its always hard to trust your loved ones care with someone else, so we really appreciate the kind comments.


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Review from A S (Daughter of Resident) published on 18 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff and other visitors have always been kind and considerate towards my mother who is very happy here. My mother is always clean and well dressed. The staff contact me if they have any concerns over my mother's health or wellbeing. My family and I are always made very welcome.

Reply from Greta Narbutaityte, Customer Adviser at Colonia Court Care Home

It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for the kind words.


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Review from M B (Daughter of Resident) published on 18 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is looked after well with kindness and gentleness. All the staff take the time to talk and engage with her. The staff are always welcoming to her family. Thank you from a grateful family.

Reply from Greta Narbutaityte, Customer Adviser at Colonia Court Care Home

We are very glad to help you and your family. Thank you for your praise.


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Review from S D (Father of Resident) published on 6 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Just like to say I'm so grateful of all staff at Amber Lodge, they are fantastic, hard workers and always there to help out parents aswell and always kind. I'm happy they look after my son so much, appreciate what they all do.

Reply from Greta Narbutaityte, Customer Adviser at Colonia Court Care Home

Thank you for such lovely comments, we really appreciate it!


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Review from Graeme L (Son of Resident) published on 30 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we felt very strongly, that even though this time is hard for us, it was extremely important to say a massive thank you to all the staff of Paxman House at Colonia Court for the care our mother received whilst there recently.
Mum was made to feel very welcome and treated with the utmost
respect by every member of staff that met her. Special thank yous have to be given to one member of staff in particular, who made sure mum looked her best, even in her final hours.
It is, at this moment in time, very painful to realise our mother is no longer with us, but the memories we have of her and the staff at Colonia Court will help us during our process of grieving and healing.
So once again thank you so much for everything, your efforts meant the world to us all.

Reply from Greta Narbutaityte, Customer Adviser at Colonia Court Care Home

Thank you for your kind words. We are saddened to hear about your loss. It is nice to hear you can go away from this feeling like your mother received the best possible care.


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Review from D L (Resident) assisted by family/friend published on 18 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care I have received so far during my time in Blomfield House and I am very impressed with the staff who care for me, however, they could benefit from more staff as I feel they are stretched beyond their means which can sometimes leave them very tired and stressed. I cannot
fault anything they do and they always do their best to fulfil my needs, but the home would benefit from a higher staff to resident ratio.

Reply from Greta Narbutaityte, Customer Adviser at Colonia Court Care Home

Thank you for your feedback. We will discuss your feedback with the home’s manager to help us continually improve our service.


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Review from Gerald S (Son of Resident) published on 15 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum died peacefully, in her sleep on 20th September 2019. She had been at Blomfield House for five years. She said on many occasions that she was happy in her home, that she had some very good friends and that the staff were kind and helpful.
We are very grateful for the level of care, the dedication
of the staff and the cheerful environment of the home during Mum's stay.
Our sincere thanks go to every member of staff that contributed to her experience.

Reply from Greta Narbutaityte, Customer Adviser at Colonia Court Care Home

Thank you for your kind words. We are very saddened about your loss. Please let us know if there is anything else we can do to help you through such a difficult time.


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Review from E P (Daughter of Resident) published on 10 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has recently been admitted to Colonia Court. The team and management have been very supportive in helping my father to feel comfortable and had ensured that he has settled in and feels at ease.

Reply from Greta Narbutaityte, Customer Adviser at Colonia Court Care Home

Thank you for your kind words. We are happy to hear your father feels like a part of our Colonia Court family. Moving in can be a difficult transition, hopefully, we did everything possible to help ease that.


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Current Review Score: 9.8 (9.790)

Overview of Review Score

The Review Score of 9.8 (9.790) out of 10 for Colonia Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.814 for Colonia Court Care Home is calculated as follows: ( (258 Excellents x 5) + (43 Goods x 4) + (5 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 307 Ratings = 4.814

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.976 Points relating to the number of positive Reviews for Colonia Court Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 123 registered maximum number of service users is 24.6. 24 Positive Reviews ÷ 24.6 = 0.976

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 25 Feb 2025

At Colonia Court, there’s a real focus on helping people to feel at home. Our friendly community is split into five houses, each offering different types of residential and nursing care to anyone over the age of 18.


Awards / Recognitions (0)

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