Colonia Court Care Home

St Andrews Avenue, Colchester CO4 3AN
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9.8 89 Reviews
  • Colonia Court Care Home, Colchester
Colonia Court offers nursing, residential and dementia care, as well as having a dedicated unit for people living with Huntington’s disease. It can also offer a space for people to rest, relax and recover with short stays too. It could be a few weeks to experience living here, an advanced booking if you/ your loved ones are planning a holiday or break, a month while recovering from an operation or a more long-term move. Whatever the reason, their doors are open.

Situated in a pleasant, leafy suburb, Colonia Court offers residents a modern and purpose-built home surrounded by beautiful landscaped gardens. Just a short bus ride away, the home is within easy access to Colchester. There are also shops nearby for residents to visit that are within walking distance.

It is important for residents to feel at home, so it creates a friendly environment with an individually appropriate balance of care and independence. Enjoying food is an important part of life. The chefs create well-crafted menus made with the freshest ingredients and try to cater for all ethnic groups. Soon after a resident arrives at Colonia Court, staff discuss their personal preferences and dietary needs with them.

There is a real sense of community at Colonia Court. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. So whether your loved one already has a hobby or would like to take up a new one, there are lots of exciting activities to get involved in. From picnics in the garden and lunch clubs to pamper days and exercise groups, the home has a full social calendar.

Follow the home on Facebook to find out more about the great things that go on day to day. Search Bupa UK Colonia Court Care Home.

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Care Provided by Colonia Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 123 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Huntington's Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jiji George (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (123)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Colonia Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On-site parking available.


Colonia Court Care Home Reviews (89)

Total of 89, showing 61-80
9.8

Colonia Court Care Home has a Review Score of 9.8 (9.790) out of 10, based on 26 reviews in the last 2 years. Over all time Colonia Court Care Home has 89 reviews.

Overall Experience

  • 55
  • 29
  • 3
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Date Published

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Review from J A (Wife of Resident) published on 8 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I can only speak for Blomfield House. All the staff work so hard, especially the carers who not only look after the residents but the relatives as well. You are always made to feel welcome whatever time of day.
There is a special events organiser who arranges outings, entertainment, craftwork there
is something for everyone who wishes to be involved. Nice gardens to go out in. There is always someone available if you have any concerns.

Reply from Greta Narbutaityte, Customer Adviser at Colonia Court Care Home

Thank you for your kind words, we really appreciate you leaving such positive feedback.


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Review from Jo B (Daughter of Resident) published on 2 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been residing at Blomfield House for just under nine years and has made many new friends along the way. She respects and appreciates every staff member and claims she has "no complaints, whatsoever". The food is good and wholesome and the kitchen always goes out of their way to make sure she
enjoys each meal. The staff have learnt her routines, likes and dislikes and always have time for a chat with her; even the gardener and caretaker/handyman keep her up to date with weather forecasts and news!


Although Mum prefers to stay in her room, the Activities Organiser always lets her know what is going on in case she decides to join in. The activities within Blomfield are outstanding.


The room is small and the home is dated but Mum has said she wouldn't change a thing. Mum feels safe and extremely well looked after and the staff working in Blomfield are exceptional. Thank you all for looking after Mum so well and for being such a reliable team - well done to Blomfield's Manager:)


Reply from Greta Narbutaityte, Customer Adviser at Colonia Court Care Home

Thank you for your praise. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for trusting us with your mothers care.


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Review from Edward H (Wife of Resident) published on 16 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was very happy and contented for the 6 weeks he was in Colonia Court Bloomfield House for rehab after his stroke. The staff were very good and patient. The atmosphere was very welcoming and friendly. The activities were very good for all the residents and fun. Excellent care home all round.

Reply from Greta Narbutaityte, Customer Adviser at Colonia Court Care Home

Thank you for such a lovely review, Edward. We are happy to hear that your husband is well looked after. We have a genuine regard for all of our residents, so we hope to continue providing your husband with the best possible care.


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Review from Y S (Daughter of Resident) published on 12 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother seems happy and content with the care she is receiving. If Mum is happy then I am too. The staff are friendly and informative and create a friendly and welcoming environment.

Reply from Kerrie Feeney, Customer Service Adviser at Colonia Court Care Home

Dear Yvonne, thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We will certainly pass your comments on to the manager.


Kind Regards


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Review from Sharon S (Daughter of Resident) published on 1 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed at Colonia Court for 4 1/2 years until she passed away. She suffered from dementia. We will always be grateful for the welcome we received as a family and also for the excellent care she received. She was always treated with respect, sensitivity and genuine affection.

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Review from D R (Daughter of Resident) published on 11 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum's care is very good. Mum is treated with respect if we have any issues we know we can see the staff and they will sort everything out. Cleanliness is a bit of an issue as think one staff is not enough to clean all of Colonia Court, feel sorry for the cleaners. Staff wise always made to feel welcome.

Reply from Rachel Limbert, Customer Adviser at Colonia Court Care Home

Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service.


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Review from Sylvia B (Wife of Resident) published on 4 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It's difficult to put into words the wonderful care and compassion shown to my husband and residents in Mumford House. My husband is so relaxed and happy.
Nothing seems too much trouble to the staff who create a calm, happy atmosphere to all in their care, residents and visitors alike.

Reply from Josephine Gaupholm, Customer Adviser at Colonia Court Care Home

Thank you for your review of Colonia Court Care Home. We are pleased to hear that your husband feels relaxed and happy at the home and appreciate your comments regarding the staff creating a calm and happy environment for the residents. We will share your comments with the home manager. The Bupa Customer Care Team


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Review from Carol B (Wife of Resident) published on 30 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been very happy with my husband's care at the home.
The last 4 months or so there appears to be a bit of a shortage of staff which worries me but I guess this can be a problem in a lot of care homes.
The food always looks good and my husband eats well, but it is often only a bit warm by the
time they get it.
I do not think the cleaning is always very good.
Cannot fault the staff.
They do their best.
Management will always see me.

Reply from Josephine Gaupholm, Customer Adviser at Colonia Court Care Home

Thank you for your review of Colonia Court Care Home. We are pleased to hear that you have been happy with your husbands care. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service.


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Review from D G (Son of Resident) published on 29 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall the staff at Colonia Court are really very good. The activities are excellent, always something happening including trips out. It is a shame that there are no activities on Wednesdays. We have no real complaints.

Reply from Josephine Gaupholm, Customer Adviser at Colonia Court Care Home

Thank you for your review of Colonia Court Care Home. We are pleased to hear that you have had a positive experience with the home and appreciate your comments regarding the activities and care being excellent. We will share your comments with the home manager. The Bupa Customer Care Team


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Review from Gillian R (Daughter of Resident) published on 28 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We felt sad that we had to put our dad in a care home as he never wanted to go into one.
At Colonia Court, the staff are so friendly and it's very homely.
We feel our dad is in safe hands and is well looked after.

Reply from Josephine Gaupholm, Customer Adviser at Colonia Court Care Home

Thank you for your review of Colonia Court Care Home. We are pleased to hear that you feel that your dad is in safe hands and being well looked after. We will share your comments with the home manager. The Bupa Customer Care Team


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Review from B S (Daughter of Resident) published on 28 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Caring professionals.
Helpful and sensitive to individual needs.
Good communication with relatives.
Take an interest in the family as well as my father's needs.
Good choice of food/menu.
Patient, even with some of the more difficult residents.
Friendly environment. Lots of smiles.

Reply from Josephine Gaupholm, Customer Adviser at Colonia Court Care Home

Thank you for your review of Colonia Court Care Home. We are pleased to hear that you have had a positive experience with the home and appreciate all of your comments regarding the staff being patient and sensitive to individual needs. We will share your feedback with the home manager. The Bupa Customer Care Team


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Review from Sandra M (Daughter of Resident) published on 27 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our Mum has been at the care home for some time now and we are very satisfied with all aspects of her care and wellbeing. Staff are extremely friendly and helpful and keep us up to date with any changes. We looked at many care homes before deciding on Colonia Court and we are pleased to say that we
made the right choice.
We know Mum is safe and happy and this shows in the way she responds and smiles with her carers, this is very important to us.

Reply from Josephine Gaupholm, Customer Adviser at Colonia Court Care Home

Thank you for your review of Colonia Court Care Home. We are pleased to hear that your mum is satisfied with the home and appreciate your comments regarding the staff being friendly and helpful. We will share your comments with the home manager. The Bupa Customer Care Team


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Review from G B (Husband of Resident) published on 27 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife is in a specialist unit for Huntington's disease. The staff understand the problems involved. They look after her with good and do try to treat her well. She is, however, left in her room alone for long periods and I understand this is for convenience reasons and staff numbers, I still find
it upsetting.

Reply from Josephine Gaupholm, Customer Adviser at Colonia Court Care Home

Thank you for your review of Colonia Court. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service. The Bupa Customer Care Team


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Review from Susan M (Daughter of Resident) published on 26 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Colonia Court enough especially Bloomfield House, the staff and the atmosphere are wonderful and mum is so happy.
Her's and our lives have been transformed and she made friends immediately. It is like one big happy family with lots of activities and merriment. We cannot thank everyone
who looks after mum enough.

Reply from Josephine Gaupholm, Customer Adviser at Colonia Court Care Home

Thank you for your review of Colonia Court Care Home. We are pleased to hear that your mum is happy at the home and appreciate your comments regarding the home being like a big, happy family. We will share your comments with the home manager. The Bupa Customer Care Team


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Review from Petrina C (Daughter of Resident) published on 26 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care is generally good. Decor and cleanliness requires improvement. Manager of the unit is excellent, as is the activity organiser.

Reply from Josephine Gaupholm, Customer Adviser at Colonia Court Care Home

Thank you for your review of Colonia Court Care Home. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service. The Bupa Customer Care Team


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Review from L W (Daughter of Resident) published on 26 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother became a resident in Colonia Court Care Home in September she has received excellent care and also compassion. Never having had any experience of care homes we were unsure of what to expect. However, we are absolutely delighted as is my mother with every aspect of her life.

Reply from Josephine Gaupholm, Customer Adviser at Colonia Court Care Home

Thank you for your review of Colonia Court Care Home. We are pleased to hear that your mother is enjoying her time at the home and appreciate your comments regarding how she is receiving excellent care with compassion. We will share your comments with the home manager. The Bupa Customer Care Team


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Review from B P (Daughter of Resident) published on 16 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father went into Blomfield House in August after a fall. From the day he arrived, he has been treated with respect and been well looked after. The staff are welcoming and friendly and keep us updated with any problems when we visit. Any medical problems that have occurred have been promptly sorted
out with the GP or nurse. Most importantly my father has settled and is happy to be living there which the best indicator of the good standard of care and the kind attention of the staff.

Reply from Josephine Gaupholm, Customer Adviser at Colonia Court Care Home

Thank you for your review of Colonia Court Care Home. We are pleased to hear that your father is settled in and happy at the home. We appreciate your comments regarding the staff being friendly and keeping you updated on any problems. We will share your comments with the home manager. The Bupa Customer Care Team


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Review from Julie L (Daughter of Resident) published on 12 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Blomfield Lodge have always been professional, friendly and caring. They continue to be so as they care for my mother through the last days of her life.
They treat her with dignity, gentleness and affection, as a person that has feelings which matter to them.

Reply from Gabriella Mills, Customer Adviser at Colonia Court Care Home

Thank you for your review of Colonia Court, we are pleased to hear that your Mother has been cared for well by the staff in Blomfield Lodge. We will share your comments with the care homes manager. The Bupa Customer Care Team.


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Review from Russell R (Husband of Resident) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are warm and friendly. The carers and nursing staff are compassionate, kind, understanding and efficient.
Rooms are clean, food is good and varied. The general standard is excellent.
I would recommend Colonia Court/Catchpole House to anyone.

Reply from Natalie Krisman, Customer Service Advisor at Colonia Court Care Home

Thank you for your review and I am pleased to hear that you have had a positive experience of our home and would recommend it.


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Review from Margaret J P (Respite Resident) published on 14 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I went to Colonia Court from 10th to 24th June for two weeks respite care. I found Bloomfield House very welcoming and the staff were absolutely brilliant.
The food was really good and drinks were good too.
In fact, I can't fault anything about the experience in any way.
I came home feeling a bit
better and ready to look after myself for a bit longer.

Reply from Jayne Duck, Customer Services Administrator at Colonia Court Care Home

Thank you for your review. I'm so glad to hear that you had a good experience at the home and that you are feeling better and ready to look after yourself. We hope to see you again for some respite care look after yourself and enjoy the summer.


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Current Review Score: 9.8 (9.790)

Overview of Review Score

The Review Score of 9.8 (9.790) out of 10 for Colonia Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.814 for Colonia Court Care Home is calculated as follows: ( (258 Excellents x 5) + (43 Goods x 4) + (5 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 307 Ratings = 4.814

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.976 Points relating to the number of positive Reviews for Colonia Court Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 123 registered maximum number of service users is 24.6. 24 Positive Reviews ÷ 24.6 = 0.976

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 25 Feb 2025

At Colonia Court, there’s a real focus on helping people to feel at home. Our friendly community is split into five houses, each offering different types of residential and nursing care to anyone over the age of 18.


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