Forest Place

Roebuck Lane, Buckhurst Hill IG9 5QL
Submit a Review
9.4 46 Reviews
  • Forest Place, Buckhurst Hill
Forest Place is a homely facility that has undergone an extensive programme of refurbishment, showcasing the provider's long-term commitment to quality nursing standards.

Scenic surroundings include landscaped gardens and the borders of Epping Forest, making the location ideal for personal care, respite and a satisfying retirement.

Carers priorities include respect for self-identity and independence, wanting the home to be an enjoyable place to live as well as a professional care service.

Show Forest Place on the Map

Care Provided by Forest Place

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 120 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Joe Nichols (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (120)
    • Single Rooms with ensuite Wet Room (114)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 3

Funding & Fees Guide for Forest Place

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,350 – £1,500
    • Self-Funded Residential Dementia Care £1,350 – £1,500
    • Self-Funded Nursing Care £1,350 – £1,600
    • Self-Funded Nursing Dementia Care £1,350 – £1,600
    • RESPITE Self-Funded Residential Care £1,450 – £1,500
    • RESPITE Self-Funded Residential Dementia Care £1,450 – £1,650
    • RESPITE Self-Funded Nursing Care £1,400 – £1,500
    • RESPITE Self-Funded Nursing Dementia Care £1,450 – £1,500
  • (these prices are only a guideline, please contact Forest Place to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On site parking.


Forest Place Reviews (46)

Total of 46, showing 41-46
9.4

Forest Place has a Review Score of 9.4 (9.383) out of 10, based on 22 reviews in the last 2 years. Over all time Forest Place has 46 reviews.

Overall Experience

  • 28
  • 13
  • 5
  • 0
  • 0

Date Published

46
4
7
22
24

Review from Shanel U (Granddaughter of Resident) published on 7 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My nan had lived with my mum and was cared for by her for many years, and so following nan's fall, we were extremely nervous about her going to a nursing home. We were wrong to be so because from the very first day we have seen how amazing all the staff have been with nan and how respectful they were
to her needs as well as ours. The 'Lockdown' was particularly difficult for us not being able to see her, but the staff were very patient with our daily calls and kept us well informed throughout. We will be forever grateful for the kindness and care given to my nan.

Reply from Serge Tsvetkov, Marketing Manager at Forest Place

Thank you for the positive review. Comments like these help many families choosing a care home for their loved ones. I will share it with the staff at Forest Place!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Josh R (Son of Resident) published on 27 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I've had a positive experience dealing with the staff at Forest Place.
They've kept me up-to-date on my dad's condition and have gone above and beyond in what is a very difficult time for everyone.
Thank you for the care you have provided and continue to provide for my dad.

Reply from Serge Tsvetkov, Marketing Manager at Forest Place

Thank you for the positive review. Comments like these help many families choosing a care home for their loved ones. I will share it with the staff and senior management.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christine M (Wife of Resident) published on 17 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I cannot answer all questions as I have only been able to go inside the home once since June 2020. The room looked very clean and tidy. I have visited outside only four times and was treated well by the staff.

Reply from Serge Tsvetkov, Marketing Manager at Forest Place

We really appreciate you completing this review. We strive as a team to keep the residents and staff safe! We follow strictly the Government's guidelines. We are particularly proud of the incredible work our staff do each and every day during the pandemic! We really hope you will be able to visit us soon!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P E (Daughter of Resident) published on 13 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was admitted five months ago as a very sick fragile old man. He weighed 51 kilos and was bedridden. Today he weighs 60 kilos, stays up all day, walks with a frame and uses his ipad to skype relatives overseas.
This has been achieved because he received excellent nursing care including an
emphasis on nutrition during those early weeks with a real effort by all staff to make him fell at home. He now says he has a new family and he is content and happy at Forest Place.
The management is very visible and it is easy for my father on myself to raise and deal with issues as the arise.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kirsty O (Granddaughter of Resident) published on 6 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad was in this nursing home for 18 days, he had prostrate cancer which unfortunately spread to the bones. The staff were amazing, very kind, respectful and treated him with dignity. We couldn't have asked for better care for the last stage of his life.


Once again thank you so much for the

care the staff gave to my grandad, you all work so hard and deserve to be recognised.


I would highly recommend this home to others.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Robert C (Grandson of Resident) published on 2 September 2015
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff and management, are very caring and listen to the needs of the resident and the family. Please tell them if you are not happy about anything and they will try to accommodate the needs of your loved one.


Nan was well cared for (7 months) and I was always given updates by the nursing staff

after GP visits. I was encouraged to give input into the care of my nan and her needs and the manager was always available to talk too.


I would like to thank all the staff on Maple Down Unit. I would also like to thank the admin staff and activities coordinator.


Nan will be missed but never forgotten.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.4 (9.383)

Overview of Review Score

The Review Score of 9.4 (9.383) out of 10 for Forest Place is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.591 for Forest Place is calculated as follows: ( (184 Excellents x 5) + (52 Goods x 4) + (16 Satisfactorys x 3) + (6 Poors x 2) + (1 Very Poors x 1) ) ÷ 259 Ratings = 4.591

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.792 Points relating to the number of positive Reviews for Forest Place is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24. 19 Positive Reviews ÷ 24 = 0.792

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Jun 2023

Overall
Good

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet