Godden Lodge Care Home

57 Hart Road, Thundersley, Benfleet SS7 3GL
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9.5 111 Reviews
  • Godden Lodge Care Home, Benfleet
Godden Lodge Care Home, idyllically situated close to the coast in Thundersley, Benfleet, provides high quality residential, nursing and dementia care.

Emphasising person-centred care, the dedicated and professional care team at Godden Lodge spend time getting to know residents. Not only does this allow them to offer the care and support they need, now and in the future, it also ensures they are able to design a lifestyle that all residents can get fulfilment from. Whether it be the varied activities programme, planning visits with family and friends, or taking trips out in the local community, the team promote a positive quality of life for every resident.

Godden Lodge has been designed to offer homely living for residents. Every corner of the home from the cosy living rooms and welcoming dining rooms to the stunning landscaped garden and patio has been carefully planned to ensure there is always a space to relax, socialise or spend time with friends and family.

If you'd like to learn more about Godden Lodge and take a look around the home, please contact the friendly team. They'd be happy to show you around and answer any questions you have.

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Care Provided by Godden Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 133 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Lewis Chester (Care Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (133)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Close to Local shops
  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room

Godden Lodge Care Home Reviews (111)

Total of 111, showing 21-40
9.5

Godden Lodge Care Home has a Review Score of 9.5 (9.510) out of 10, based on 29 reviews in the last 2 years. Over all time Godden Lodge Care Home has 111 reviews.

Overall Experience

  • 66
  • 41
  • 3
  • 0
  • 1

Date Published

111
4
16
29
82

Review from Christine V (Sister of Resident) published on 26 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother came to the home and all the staff we had contact with were very helpful and caring. As we live a long way from the home, I made several phone calls and was always given the information needed by really helpful staff, they also rang me if there were any problems. When we visited he was always
clean, dressed and had a drink available. I would like to say thank you to all the staff.

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Review from Ann O (Wife of Resident) published on 16 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband lives here. I'm very pleased with his care and the staff and he is also very happy here.

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Review from Tracey H (Daughter of Resident) published on 16 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming and caring. Dad is settled and loves all the staff. He enjoys the activities and likes to be made a fuss of, which the staff do brilliantly. His room is always clean and tidy and Dad is well groomed.
Godden Lodge is a lovely place and they all do a wonderful job in keeping Dad happy.

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Review from J H (Son-in-law of Resident) published on 15 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff here are amazing. They genuinely care and always are kind, empathetic and caring. The residents are lucky to have them. The events/activities are also amazing and really brighten up the day.
It's always clean and tidy and residents are as well, maintaining their dignity.

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Review from Margaret H (Partner of Resident) published on 13 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

All the staff are friendly and helpful, always ready to answer any questions that I have. The home has a happy welcome feel to it. The rooms are tidy and clean.

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Review from M M (Granddaughter of Resident) published on 22 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grandad was admitted to Godden Lodge for palliative care following a long hospital stay. He was incredibly hesitant to go to a care home environment having been very independent his whole life but within days he felt right at home and was friendly with all the staff.
I can’t thank the staff on
the Cephas unit enough for the kind and compassionate support they gave to my Grandad and our family in a difficult time. For his last few weeks, my Grandad finally had his smile and personality back.

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Review from D S (Son-in-law of Resident) published on 22 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cephas unit cared for my father-in-law. The staff were friendly and caring and really got to know him well. We were always greeted by staff who were always smiling and there were plenty of them each day. Communication was excellent to my wife who visited every day and I have nothing but praise for the
care they gave. It was just a shame my father-in-law's time there wasn't longer.

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Review from T N (Daughter of Resident) published on 14 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was moved to Godden Lodge for palliative care. He was so happy to be supported in lovely surroundings by wonderful and cheerful staff. There is so much care and compassion and the team supported my dad, myself and my family through a very difficult time. My dad passed away pain-free and with
dignity. I will never be able to say thank you enough to the amazing team for all they did and for the happiness they brought to Dad's life.

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Review from R M (Husband of Resident) published on 5 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were very good and helpful. I had lots of tea every day. I had no complaints about the care for my wife, she was well looked after and we will be sorry to leave.

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Review from Stanley E (Husband of Resident) published on 22 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but admiration for the home and staff of Godden Lodge Care Home. I and my two sons are very happy with the care that my wife is getting. The home is very clean and the staff are very helpful and caring.

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Review from Sharon L (Daughter of Resident) published on 15 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our mother moved into Godden Lodge three weeks ago. Since being there our mother has received exceptional care and nothing has been too much. Unfortunately, our mother needs palliative care and the management and staff have been supportive to us, ensuring we had all the right information to help us
make the hard choices we have had to face. They have given us time to decide as a family what is in mum's best interest and then enabled us to gain the support and advice we needed through other healthcare professionals such as GPs and palliative care nurses. Any equipment that our mother has needed has been provided and staff have been attentive and responsive to our mother and ensured she received the dignity, respect and care she required. They have ensured a care plan has been completed which reflects the things that would be important to our mum and enabled our dad to stay with her as long as he needs each day and he leaves with the confidence that she is safe and receiving the care she requires. Thank you.

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Review from Gerald D (Son of Resident) published on 9 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care.
Very attentive staff.
Cannot fault anything.

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Review from Jackie C (Daughter of Resident) published on 7 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been a resident at Godden Lodge for nearly four years but this review is for the day of the 24th of January. My dad was on end-of-life care and I received a call to say I should come and spend time with him, I was greeted by a staff member who took me to Dad's room. She checked I was OK
but gave me space to be with my dad alone. I stayed all day, into the evening and cannot thank the staff enough, they made a difficult day easier for me. Checking on Dad and I when needed but respecting our space. They are angels. Dad passed away on the 25th of January.

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Review from L T (Friend of Resident) published on 6 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was my first visit and I was so impressed. Everywhere was so pleasant and my friend was treated so well.

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Review from Caroline S (Daughter of Resident) published on 1 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father came to Godden Lodge after a short stay in the hospital and a short stay in another care home. I am thankful we found Godden Lodge as it is like finding a home from home. After our first dealings with the care system, I can now relax knowing that my father is getting the care he now requires
on a daily basis.

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Review from Barbara W (Resident) published on 27 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent. Only wish there were more activities.

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Review from Liz P (Wife of Resident) published on 26 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The unit where my husband is a resident was locked down over Christmas due to Covid. The residents were unable to celebrate Christmas day so the unit manager organised a Christmas Day for the residents in January.
The decorations and tree were up, a lovely Christmas dinner was provided and the presents
under the tree were unwrapped.
All the staff made sure that every resident had a lovely day, creating a great atmosphere and family were invited to join in the day as well.
I can only praise all the staff for all their efforts from the cleanliness of the unit and rooms to the quality of the meals provided and the care and attention given to the residents.
Thank you.

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Review from M A (Resident) assisted by family/friend published on 12 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very kind and caring staff. The lady in charge is always willing to put herself out for you. Nothing is too much trouble. Aways concerned that you are happy and prepared to cheer you up if you are down.

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Review from H C (Daughter of Resident) published on 28 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother recently passed away. She was a resident of Godden Lodge for the last 18 months.
We were very pleased with Mum's care.
The staff were friendly, very caring and understanding.
Always ready to answer our queries. Always kept us informed.
They were so kind when Mum passed away.
Thank
you, Godden Lodge.

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Review from John S (Son of Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been extremely well cared for by all the staff. She has a very nice room and seems to enjoy the food.

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Current Review Score: 9.5 (9.510)

Overview of Review Score

The Review Score of 9.5 (9.510) out of 10 for Godden Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.533 for Godden Lodge Care Home is calculated as follows: ( (239 Excellents x 5) + (66 Goods x 4) + (17 Satisfactorys x 3) + (6 Poors x 2) + (10 Very Poors x 1) ) ÷ 338 Ratings = 4.533

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.977 Points relating to the number of positive Reviews for Godden Lodge Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 133 registered maximum number of service users is 26.6. 26 Positive Reviews ÷ 26.6 = 0.977

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 May 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (6)

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