Hutton Village Care Home

Hutton Village, Hutton, Brentwood CM13 1RX
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9.8 65 Reviews
  • Hutton Village Care Home, Brentwood
Hutton Village has well trained, experienced staff who strive to provide a high standard of residential and nursing care, convalescence, palliative care and respite. Round the clock care and support are delivered with a warm and compassionate approach promoting the dignity, respect and independence of each individual at all times.

They’re here when you and your loved ones need them most. For planned respite or last- minute trips. A safe space to recover after an operation. To experience what their home’s like before moving long- term. To just relax. Whatever the reason, their doors are open.

Originally the village school, the home is decorated to a high standard and is homely and comfortable. There is a lovely garden with lots of sunny and shady places to sit and enjoy, including a pond and a sensory garden. There is a number of choices of bedrooms, all are ensuite, and many enjoy views of the garden and surrounding countryside. The rooms are fully equipped, however, residents are encouraged to bring their own personal possessions if they choose, to ensure they feel at home.

The in-house chef provides nutritionally balanced meals for residents and always offers both a cold and hot option at each mealtime. Residents can enjoy a variety of snacks and cakes throughout their day. The team are happy to discuss individual dietary requirements and preferences.

They have a well-developed programme of activities led by activities coordinators, and there are regular entertainers such as musicians, visits from Pet Therapy dogs, a monthly church service, quizzes, games, films and individually tailored sessions.

Follow the home on Facebook to find out more about the great that go on day to day. Search Bupa UK Hutton Village Care Home.

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Care Provided by Hutton Village Care Home

  • Primary Care Categories
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Ruth Duarte (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (38)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Hutton Village Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On-site parking available.


Hutton Village Care Home Reviews (65)

Total of 65, showing 1-20
9.8

Hutton Village Care Home has a Review Score of 9.8 (9.828) out of 10, based on 25 reviews in the last 2 years. Over all time Hutton Village Care Home has 65 reviews.

Overall Experience

  • 55
  • 9
  • 0
  • 1
  • 0

Date Published

65
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22
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Review from J C (Daughter of Resident) published on 7 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has at Hutton Village nearly two years now and really likes the home. Thanks to all carers, nurses, catering, admin, cleaning, laundry, and maintenance staff who work so hard to take care of her and contribute greatly to her well being. The activities are excellent; thoughtfully organised for stimulation
and variety. The other residents are friendly too.

Reply from Fran Donno, Customer Service Adviser at Hutton Village Care Home

Thank you for your kind words. We are so pleased to hear that you are impressed with the high standards of care provided and fun activities provided at Hutton Village Care Home. We are very happy to hear you can feel at ease with your Mum in our care. Hopefully you will go away from this feeling like your loved one received the best possible care.


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Review from K W (Son of Resident) published on 20 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Warm and welcoming with professional and kind staff. A real family atmosphere. Very clean, good food considering that a wide range of tastes have to be catered for. Daily optional activities for the residents with lots of variation. Pleasant physical environment with a nice, well kept and spacious garden.
Heated garden summer house can be reserved at no additional cost. Regular GP visits (weekly). The biggest asset are the lovely staff.

Reply from Lisa Henderson, Customer Care Advisor at Hutton Village Care Home

We appreciate you taking the time to leave us your comments. We are happy to hear you feel like a part of our Hutton Village Care Home family. It is always nice to hear words like "Kind" and "Professional" being used to describe our staff. We hope to continue providing your loved one with the best possible care.


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Review from C S (Son of Resident) published on 14 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was reluctant to leave his own home, but after he had a stroke it became obvious that he needed full time care. He was transferred from the hospital suffering from deep bed sores but the nursing care he received was wonderful and this issue was resolved. After just a few weeks he settled in and
was well looked after until he sadly passed away. Although unable to move independently, he was encouraged to join in all of the activities, and this became the highlight of the day. All of the Hutton Village team from management, carers, nurses, activity coordinators and kitchen staff certainly made his last 2 years enjoyable, he loved all the staff and had no complaints about the care he received. It gave me great comfort that he was well looked after and I appreciate everything all the staff involved gave to make him feel at home.

Reply from Lisa Henderson, Customer Care Advisor at Hutton Village Care Home

Thank you for your lovely review. We are sorry to hear about the loss of your father. It is always nice to hear from family members feeling like their loved one was cared for and looked after. It is lovely to hear that your father's stay at Hutton Village was enjoyable and everyone in the home made this possible. Hopefully you will go away from this feeling knowing your father received the best possible care.


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Review from Jeannette C (Daughter of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We bought our mother, frail, not eating, drinking, staying in bed, apart from the toilet, in and she is a different lady. Mum is doing everything she wasn't and more. The carers are amazing, mum is so well looked after and all my doubts have disappeared.

Reply from Maria Ricketts, Customer Care Adviser at Hutton Village Care Home

Thank you for your kind words. We are glad to help you and your family through such a difficult time. We are delighted to hear Mum's health has improved while staying with us. Please let us know if there is anything we can do to make your mother's stay as comfortable as possible.


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Review from S H (Daughter-in-law of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hutton View Care Home provides a safe and friendly place for my mother-in-law. All the staff from the nurses, carers, activities coordinators, cleaning and kitchen staff are respectful, kind and caring. The home manager and her team are available easily to discuss any concerns that I might have and
resolve any issues. The home is lucky enough to have a wonderful GP from a local surgery who visits every week and can assess and treat any illnesses very quickly in a holistic way. I highly recommend Hutton Village Care Home.

Reply from Maria Ricketts, Customer Care Adviser at Hutton Village Care Home

Thank you for your lovely review. It is always nice to hear words like "Kind" and "Caring" being used to describe our care. Please let us know if there is anything we can do to make your mother in law's stay as comfortable as possible.


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Review from Carolyn W (Daughter of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very impressed with BUPA Hutton Village Care Home. From the moment my husband and I walked through the door on our first visit, all staff were extremely friendly and made us feel very welcome. There is a family orientated and homely feel about the care home.
My mother who was not keen to go into
a care home but has settled down extremely well and enjoys being there.
Latterly, in her own bungalow she was in bed all the time, however, now, with the encouragement of the carers, she goes to activities and eats some of her meals in the dining room.
All staff have been very helpful and accommodating from the outset. Nothing is too much trouble for them. They have been very kind to my mother and have very quickly become aware of her character, her likes and dislikes.

Reply from Maria Ricketts, Customer Care Adviser at Hutton Village Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your loved one in our care. Please let us know if there is anything we can do to make your mothers stay as comfortable as possible.


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Review from K G (Daughter of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had 3+ happy years at Hutton Village Care Home. She was always well cared for and the care she received during her final weeks was exceptional. She loved the variety of activities, particularly anything musical. When she was able she enjoyed trips out for coffee and cake.
The activities team decorate
the home beautifully for various occasions for example Christmas, Valentine's Day, St Patrick's Day etc. Which went down well with mum.

Reply from Fran Donno, Customer Service Adviser at Hutton Village Care Home

Thank you for taking the time to leave us your lovely review. We are glad to help you and your family through such a difficult time and we are saddened to hear about your loss. It is wonderful to hear that you felt at ease with your Mum in our care and that she received high standards of care during her stay with us at Hutton Village Care Home. Hopefully you will go away from this feeling like your loved one received the best possible care.


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Review from Mandy V (Niece of Resident) published on 28 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful care home, such a lovely atmosphere. Staff are very friendly and welcoming. My aunt absolutely loves it there. Whenever I go to visit her, she's always getting involved in an activity like, bowls, knitting/crafts, bingo, quizzes. The staff really get involved too. Extremely clean and tidy
there and my aunt loves the meals. I would definitely recommend this cafe home.

Reply from David Mclean, Customer Service Adviser at Hutton Village Care Home

Thank you for your lovely review. It is always nice to hear words like "friendly and welcoming" being used to describe our care. Please let us know if there is anything we can do to make your aunt's stay as comfortable as possible and we look forward to seeing you again soon.


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Review from R P (Son-in-law of Resident) published on 30 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hutton Village Care Home is the best care home in the area. My mother-in-law has tried several and this is the only one that adequately meets her needs and gives us confidence that she is being truly cared for.

Reply from Rosie Smith, Customer Advisor at Hutton Village Care Home

Hello and thank you for taking the time to leave the staff at Hutton Village Care Home such a lovely review. We are thrilled that your mother-in-law is having her needs met and we are so happy that you have confidence in the home to take care of her. We hope that your loved one continues to enjoy her stay.


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Review from S L (Niece of Resident) published on 17 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We managed to secure a room for my uncle in Hutton Village Care Home and I'm so glad we did. It is absolutely perfect for him from the nurses to carers and all the staff who work there.
They are so friendly. You are welcomed with a smile from the receptionist every time you visit. It just feels right
for all his care neds and he seems so much happier.

Reply from Maria Ricketts, Customer Care Adviser at Hutton Village Care Home

Thank you for your kind words. It is always nice to hear words like "Friendly" and "Welcome" being used to describe our care. Hopefully, you will go away from this feeling like your loved one received the best possible care.


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Review from B S (Brother of Resident) published on 17 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a well-kept home, all the staff are very pleasant, helpful and efficient as soon as you walk into the home you are greeted by a lovely smile from a receptionist.

Reply from Maria Ricketts, Customer Care Adviser at Hutton Village Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are looking forward to seeing you again.


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Review from Janet M (Wife of Resident) published on 10 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A beautiful well-maintained care home with staff who give 100% of their time to ensure your loved one is well cared for. They have great well-planned activities and a beautiful garden. For all to enjoy. The food is also of high quality with kitchen staff who work hard at what they do to please the residents.
My husband is happy here with the care he receives. This is certainly a place worth considering if you are looking to place a loved one.

Reply from Maria Ricketts, Customer Care Adviser at Hutton Village Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for choosing Hutton Village for your stay.


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Review from C W (Daughter of Resident) published on 20 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From our first visit to view Hutton Village, we knew it was just right for our dear mum. They treat Mum with so much kindness, patience and respect. Mum is relatively new to Hutton Village and is now getting used to her surroundings and has told us she is happy there. Mum requires movement to be made
by using the hoist which she is nervous of. But the staff are very kind and reassuring towards her. The staff are very busy and when it comes to mealtimes need that bit extra help to feed the residents who can't do it themselves. The carers do their very best.

Reply from David Mclean, Customer Service Adviser at Hutton Village Care Home

Thank you for your lovely review. We hope Hutton Village care home did everything possible to make the transition as easy as possible for your Mum. We are very happy to hear you can feel at ease with your Mum in our care. Please let us know if there is anything we can do to make her stay as comfortable as possible.


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Review from S J (Daughter of Resident) published on 5 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has settled in really well and says that she feels relaxed an comfortable.
Staff do their best to be inclusive and encourage residents to participate in the many activities that are available to them.
As a family, we always feel welcomed. Staff work extremely hard however at certain times of the
day it can feel as though more staff are required.

Reply from Rosie Smith, Customer Advisor at Hutton Village Care Home

Hello and thank you for taking the time to write the staff at Hutton Village Care Home a lovely review. We are thrilled to hear that your Mum has settled in well and that she feels "relaxed" and "comfortable"- this is our aim at BUPA. It is great to hear that staff are working hard to include all residents and also wonderful to hear that they have made your family feel welcome in the home. The wellbeing of our residents is our top priority and we take onboard your feedback. Best wishes.


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Review from John K (Son of Resident) published on 5 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank Hutton Village Care Home enough. My mother has had a number of falls recently and has also become quite ill. After her most recent fall, I called them at 9:30 am and by 2:00 pm Mum was sitting comfortably with a cup of tea in a room at Hutton Village with her bed being prepared. All the
staff were very welcoming and caring towards Mum putting her at ease and making sure she was comfortable. It was so nice to find that paperwork was not the priority. She is now receiving the care she needs and is hopefully on her way to full recovery.

Reply from Rosie Smith, Customer Advisor at Hutton Village Care Home

Hello and thank you for taking the time to write the staff at Hutton Village Care Home such a positive review. We are thrilled that your Mother has settled in well at the home and has been made to feel at ease- especially after her recent falls. It is always great to hear words such as "welcoming" and "caring" used to describe our staff. We wish your Mother continued comfort in the home, and look forward to her full recovery.


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Review from C A (Daughter of Resident) published on 2 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is currently residing at Hutton Village Care Home following a stroke in March 2024. Every member of staff is welcoming, extremely friendly and professional. The home is very well kept and the food served is nutritional, well-presented and very tasty! My dad is now eating 3 full meals a day and
really enjoys all of the food that he is offered. I feel satisfied in the knowledge that dad is safe and being well cared for 24/7. Thank you to the wonderful team at Hutton Village!

Reply from David Mclean, Customer Service Adviser at Hutton Village Care Home

Thank you for your kind words. It is always nice to hear words like "welcoming, extremely friendly and professional" being used to describe our care. We are very happy to hear you can feel at ease with your dad in our care. We hope to continue providing him with the best possible care.


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Review from P M (Son of Resident) published on 17 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment you walk through the door, you are met with a super friendly team. The home is extremely well-kept, clean and tidy. It is like a five-star hotel. My dad really likes the home and will be very happy there.

Reply from Rosie Smith, Customer Advisor at Hutton Village Care Home

Hello and thank you for taking the time to leave the staff at Hutton Village Care Home such a positive review. It is always great to hear our team described as "friendly" We are thrilled that the upkeep of the home is to your liking and that your dad is so happy with the home.


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Review from G W (Daughter of Resident) published on 11 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hutton Village Nursing Home is truly exceptional. My dad was so particular about so many things we had quite a search ahead of us. However, we were blessed to find this gem on so many counts and managed to secure a place for my dad. We cannot thank the entire team enough for the warmness, kindness
and concern they gave our dad throughout his stay. Incredible team! Would highly recommend without hesitation.

Reply from Grace Langfield, Customer Service Adviser at Hutton Village Care Home

Thank you for leaving such a lovely review. We are very happy to hear that, despite your concerns in finding the right home, you were able to feel at ease knowing you had found the perfect place for your Dad. Thank you for choosing Hutton Village for his stay.


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Review from A P (Granddaughter of Resident) published on 10 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I visit Hutton Village the staff are so warm and friendly. It makes me feel really comforted to know that my grandma is being well looked after and surrounded by kind people.
The facilities are lovely and we have spent a lovely afternoon as a family sitting outside together in the summer
house, which I think my grandma really enjoyed.

Reply from Grace Langfield, Customer Service Adviser at Hutton Village Care Home

Thank you for your kind words. It is always nice to hear when family members like yourself can feel at ease knowing their loved one is receiving the best possible care. Thank you for trusting us to take care of your Grandma, and if there is anything else we can do to make her stay as comfortable as possible, please let us know.


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Review from Amanda s (Friend of Resident) published on 10 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I went to visit a friend. Hutton Care Home is of a very high standard. All staff were polite. The home was very clean. I went to the day room and sat with other residents. There was a quiz, it's a welcoming home with beautiful gardens.

Reply from Grace Langfield, Customer Service Adviser at Hutton Village Care Home

Thank you for your feedback. We are so pleased to hear you feel your Friend is so well cared for and looked after, and that you've been welcomed as a guest with open arms. We are looking forward to seeing you again.


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Current Review Score: 9.8 (9.828)

Overview of Review Score

The Review Score of 9.8 (9.828) out of 10 for Hutton Village Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.828 for Hutton Village Care Home is calculated as follows: ( (257 Excellents x 5) + (21 Goods x 4) + (7 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 290 Ratings = 4.828

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hutton Village Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Feb 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 25 Feb 2025

Hutton Village warmly welcomes those in need of nursing or residential care. Originally the village school, our old stone building has been carefully extended to provide lots of modern comforts, while retaining many of its original features.


Awards / Recognitions (7)

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Frequently Asked Questions about Hutton Village Care Home

What types of Care is Hutton Village Care Home registered for?

Older Person Care, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Hutton Village Care Home provide?

Palliative Care, Convalescent Care, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Hutton Village Care Home have?

There are 38 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Hutton Village Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Hutton Village Care Home to the centre of Brentwood?

2.5 mile(s) as the crow flies, distance by road may be significantly further.