Hutton Village Care Home

Hutton Village, Hutton, Brentwood CM13 1RX
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9.8 65 Reviews
  • Hutton Village Care Home, Brentwood
Hutton Village has well trained, experienced staff who strive to provide a high standard of residential and nursing care, convalescence, palliative care and respite. Round the clock care and support are delivered with a warm and compassionate approach promoting the dignity, respect and independence of each individual at all times.

They’re here when you and your loved ones need them most. For planned respite or last- minute trips. A safe space to recover after an operation. To experience what their home’s like before moving long- term. To just relax. Whatever the reason, their doors are open.

Originally the village school, the home is decorated to a high standard and is homely and comfortable. There is a lovely garden with lots of sunny and shady places to sit and enjoy, including a pond and a sensory garden. There is a number of choices of bedrooms, all are ensuite, and many enjoy views of the garden and surrounding countryside. The rooms are fully equipped, however, residents are encouraged to bring their own personal possessions if they choose, to ensure they feel at home.

The in-house chef provides nutritionally balanced meals for residents and always offers both a cold and hot option at each mealtime. Residents can enjoy a variety of snacks and cakes throughout their day. The team are happy to discuss individual dietary requirements and preferences.

They have a well-developed programme of activities led by activities coordinators, and there are regular entertainers such as musicians, visits from Pet Therapy dogs, a monthly church service, quizzes, games, films and individually tailored sessions.

Follow the home on Facebook to find out more about the great that go on day to day. Search Bupa UK Hutton Village Care Home.

Care Provided by Hutton Village Care Home

  • Primary Care Categories
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Ruth Duarte (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (38)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Hutton Village Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking
  • On-site parking available.


Hutton Village Care Home Reviews (65)

Total of 65, showing 61-65
9.8

Hutton Village Care Home has a Review Score of 9.8 (9.828) out of 10, based on 25 reviews in the last 2 years. Over all time Hutton Village Care Home has 65 reviews.

Overall Experience

  • 55
  • 9
  • 0
  • 1
  • 0

Date Published

65
9
22
25
40
Overall Experience  Overall Experience 5.0 out of 5

I went for post-operative care and was very pleased with the room, surroundings and garden which was beautifully kept.
The staff were excellent, very dedicated, the management is excellent, producing happy and caring staff.
The food and coffee etc were very disappointing and sometimes tasteless and
lukewarm. Otherwise, the overall assessment would have been excellent throughout. If asked they would have altered menus.

Reply from Jayne Duck, Customer Services Administrator at Hutton Village Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.


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Overall Experience  Overall Experience 5.0 out of 5

My family and I have been totally satisfied with the excellent care and attention shown to our mother. The staff are always kind, thoughtful and caring and display a very professional approach to their work.

Reply from Simone Berkeley, Customer Service Advisor at Hutton Village Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.


The Bupa Customer Care Team.


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Overall Experience  Overall Experience 4.0 out of 5

I find most of the nurses and carers very helpful and friendly towards Mum. They are kind but Mum could be encouraged to self-care more by some staff. Some are on the ball but sometimes they don't encourage her to wash daily. If she says no, they leave her. She may need more encouragement.

Reply from Simone Berkeley, Customer Service Advisor at Hutton Village Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about the service you have received, we take on board your comments about our staff at the home and will share your comments with the home’s manager.


The Bupa Customer Care Team.


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Overall Experience  Overall Experience 5.0 out of 5

Mum was severely disabled by a stroke in 2003. She was cared for at home by my Dad until he died last year. They were married for 59 years. The emotional and physical challenges of settling Mum into a home were considerable. The professional, friendly and highly competent staff at Hutton were absolutely
key to achieving this outcome. The home is clean, peaceful and welcoming, set amongst fields with wonderful gardens. The food and caring are top notch and there are daily activities for the residents to keep them stimulated and socialised. Mum hasn't been as mentally alert and happy for a long time. We cannot thank Hutton Village enough for what they are doing for Mum.

Reply from Jayne Duck, Customer sercices administrator at Hutton Village Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team


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Overall Experience  Overall Experience 5.0 out of 5

My parents stayed for respite and were very, very happy. The staff and management were great from the moment we arrived. Thank you so much for looking after them so well, and allowing me to have a lovely week with my family.

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Current Review Score: 9.8 (9.828)

Overview of Review Score

The Review Score of 9.8 (9.828) out of 10 for Hutton Village Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.828 for Hutton Village Care Home is calculated as follows: ( (257 Excellents x 5) + (21 Goods x 4) + (7 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 290 Ratings = 4.828

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hutton Village Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Feb 2024

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 25 Feb 2025

Hutton Village warmly welcomes those in need of nursing or residential care. Originally the village school, our old stone building has been carefully extended to provide lots of modern comforts, while retaining many of its original features.


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