Barchester Leonard Lodge Care Home

Roxwell Gardens, Hutton, Brentwood CM13 1AQ
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9.7 103 Reviews
  • Barchester Leonard Lodge Care Home, Brentwood
Leonard Lodge is set in a tranquil area at the back of the Hutton Poplars Estate, yet only half a mile from Shenfield town centre. Care workers provide first-class 24-hour nursing care alongside expert care for people with dementia in their Memory Lane Community. They also offer convalescent and intermediate care.

A team of highly qualified and attentive staff really focus on the individual needs of residents with a tailored care plan for each person. And their dedication can be seen across the board - in their cooking, hospitality, organised activities and regular physiotherapy sessions for residents.

The team believe they're ideally suited to meet your needs now and in the future to ensure you get the most from your retirement years.

Care Provided by Barchester Leonard Lodge Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Fiona Crickmore (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017

Funding & Fees Guide for Barchester Leonard Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,700
  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.


  • (these prices are only a guideline, please contact Barchester Leonard Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Barchester Leonard Lodge Care Home Reviews (103)

Total of 103, showing 41-60
9.7

Barchester Leonard Lodge Care Home has a Review Score of 9.7 (9.742) out of 10, based on 20 reviews in the last 2 years. Over all time Barchester Leonard Lodge Care Home has 103 reviews.

Overall Experience

  • 82
  • 19
  • 2
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83
Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident from August 2018 to July 2020 when she died of old aged at 98. From the day she arrived, she and all the family were treated with care, respect, and the staff always remained willing to help with anything required. The staff were all excellent, and our impression was of a very
happy environment. Well done.

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Overall Experience  Overall Experience 5.0 out of 5

My wife is very well looked after in Leonard Lodge and the staff are extremely kind and caring with her. I can see she appreciates all their efforts. It is a calm and happy environment with enough things going on without being too much. We are really grateful to all the staff for their care and effort
with her.

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Overall Experience  Overall Experience 5.0 out of 5

We had a lovely experience today to meet my mother in beautiful surroundings. It is reassuring to finally meet my mother in the open. She seemed happy and content.

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Overall Experience  Overall Experience 5.0 out of 5

The Leonard Lodge team have all been amazing looking after Dad. Their professionalism, kindness and caring have been outstanding especially at this unprecedented time. The inability to physically see our loved ones is so very painful but the team at Leonard Lodge have made it so much more bearable helping
Dad on our Skype video calls, having chats on the phone and sending email updates. Truly grateful and thankful that he is at Leonard Lodge

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Overall Experience  Overall Experience 5.0 out of 5

My Mother in Law spent six months in Memory Lane at Leonard Lodge. During that time we all felt like we were part of a lovely family. The staff were incredible and took such great care of her. I would like to thank everyone for their sincere and genuine kindness and have no hesitation in recommending
Leonard Lodge to anyone who is looking for a home for their relative.

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Overall Experience  Overall Experience 5.0 out of 5

My mother was so well looked after by all of the staff. She was treated more as a friend than a resident by all of the staff who were wonderful.

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Overall Experience  Overall Experience 5.0 out of 5

I am delighted that my family and I chose Leonard Lodge. All carers and staff are excellent. I couldn't wish for a better place for my husband.

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Overall Experience  Overall Experience 5.0 out of 5

After trying other care homes we were lucky enough to find Leonard Lodge. The staff cannot do enough for their residents. From the cleaners right up to the general manager. My mother started to look forward to life again and has started to eat properly from their restaurant-quality menu. Standards of
care, consideration and cleanliness are second to none.

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Overall Experience  Overall Experience 5.0 out of 5

My mother was made to feel extremely welcome, as we all were on arrival and throughout her whole stay. She says she has a wonderful time, the staff were very kind to her and she made many friends. She was very apprehensive before her arrival at Barchester Leonard Lodge but within minutes, felt she belonged
there, one of the family. She would not hesitate to stay with you again.

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Overall Experience  Overall Experience 4.0 out of 5

All the staff were very attentive, kind and caring. A well-run care home.

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Overall Experience  Overall Experience 5.0 out of 5

Mum only spent just over two weeks at Leonard Lodge but she was extremely well cared for. Staff were dedicated, cheerful and highly professional. We felt that they cared for the whole family. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Very well run home with excellent management and staff.
Mum stayed for respite with a view to stay for long term. Mum was very happy with the way she was treated but felt her room was too small.
Mum has mild dementia but is very mobile, she was always worried about not finding her way and getting
lost. Perhaps some signs for lounges and restaurant from the ceiling. Also door numbers very small for old people with bad eyes.

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Overall Experience  Overall Experience 5.0 out of 5

My godfather is now a “permanent” resident, over time, age is catching up on him. The staff never allow this to frustrate them in making sure he remains mobile and well-nourished. His safety and comfort are at the front of their minds at all times. They never fail to notify immediately of any incident
he is involved in ie fall etc and I am constantly reassured re his present condition. Three years ago he trusted me with his care and I am satisfied that in Leonard Lodge he is being provided with the high level of care he desires.

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Overall Experience  Overall Experience 4.0 out of 5

We have found the friendliness and care to be very good and my dad is very happy here.

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Overall Experience  Overall Experience 4.0 out of 5

My mother needed to go into a care home at relatively short notice. Having visited eight possible home we (my wife, father and I) decided that Leonard Lodge offered the highest level of personalised care and we feel that our decision has been vindicated by the treatment that my mother has received.
The nursing staff are conscientious and attentive clearly wanting the best for all their patients.

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Overall Experience  Overall Experience 5.0 out of 5

The professionalism of all the nursing personnel is exemplary, as well as the housekeepers. Their kindness and prompt attention to anyone is as prompt as patient. Food and entertainment are first class for all. There are no restrictions on visiting hours. Medical attention is prompt and if necessary,
people are taken to hospital.
The atmosphere is warm and friendly, from the general manager through all the nursing staff and cleaners. When the time comes I too would move to Leonard Lodge.

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Overall Experience  Overall Experience 5.0 out of 5

Wonderful caring staff, did everything possible to make my terminally ill Uncle's last days as pleasant and pain-free as possible. They have my full admiration and gratitude.

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Overall Experience  Overall Experience 5.0 out of 5

Everyone who works at Leonard Lodge Care Home is extremely caring and kind.
We feel very happy mum is well looked after and we feel very much a part of everything and excellent nursing care.

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Overall Experience  Overall Experience 5.0 out of 5

Our Mum came to Leonard Lodge in January 2018 and as a family, we have so much gratitude to all the staff at the home for making our Mum so welcome and they looked after her as if she was their own Mum.
We are also truly grateful that in Mum's last days they not only made Mum comfortable and were so
caring but also looked after us all as well in those last days which was a great comfort and we will never forget their kindness.

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Overall Experience  Overall Experience 5.0 out of 5

When my mother was in hospital and we were told we have to find a care home and we were so lucky to decide on Leonard Lodge. She is very happy there and has a room with views 2 ways, including a lovely courtyard garden. All the staff are helpful and friendly and the home is not too large and impersonal.
There are many activities for residents and we have been to 3 garden parties in the few months she has been there. It is very noticeable that the general manager and his team take a great interest in the running of Leonard Lodge and the well being of the residents.

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Current Review Score: 9.7 (9.742)

Overview of Review Score

The Review Score of 9.7 (9.742) out of 10 for Barchester Leonard Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.742 for Barchester Leonard Lodge Care Home is calculated as follows: ( (181 Excellents x 5) + (49 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 236 Ratings = 4.742

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Leonard Lodge Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Feb 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

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Meet the Team (8)

Fiona

Fiona Crickmore

Job Title: General Manager

Joined: 2021

I have worked in the care sector for many years and I have a lot of experience in managing care homes.


I love working for Barchester and leading the team at Leonard Lodge in the care and support of residents to provide a quality service that meets their individual needs. We have a lovely home and a fantastic team.


At Leonard Lodge, we are creating a community that is as homely, happy and active as possible. Striving to make sure the residents are leading interesting fulfilled lives is at the centre of our aims here at Leonard Lodge. We treat every resident with the care that we would want to be shown to our own families.


Please feel free to drop in for a chat and to learn more about life at Leonard Lodge.


June

June Dube

Job Title: Head of Memory Lane Community

Joined: 2001

I started working at Leonard Lodge in 2001 and this year will receive my 20-year Long Service Award. I commenced as a registered nurse and moved into the Unit Managers position in January 2002.


As well as being an RGN I am also a qualified Mental Health Nurse. My keen interest in dementia care means that I work very closely with relatives and health care professionals to ensure that we are providing the very best personalised care for each of our residents.


Zheira

Zheira Decena

Job Title: Nurse

Joined: 2021

hello, My name is Zheira and I am a registered nurse here at Leonard Lodge.


Lynn

Lynn Amiri

Job Title: Activities Co-ordinator

Joined: 2007

My name is Lynn and I lead the Activities Team here at Leonard Lodge.


Since working at Leonard Lodge I have dedicated myself to ensuring that each of our residents can continue to partake in the hobbies that they have enjoyed for years. It is important that all of the residents here have access to life enriching, fun and social activities.


The whole home supports my team and I to organise activities, events and entertainment tailored to every residents preferences, abilities and needs. Each year we have a fantastically full calendar, and we look forward to the future when we can invite the families of residents to join us in the home again.


I am married with two children and two rather annoying rescue cats. I lived in Italy for a number of years and love all Italian food, especially when somebody else cooks it for me! I love to read, especially crime novels. I am a regular theatre goer with a passion for musicals. I like to sing and dance (albeit badly!).


Angela

Angela Rayment

Job Title: Activities Assistant

Joined: 2022

Hello, My name is Angela and I am part of the activities team here at Leonard Lodge.


Sheree

Sheree Wright

Job Title: Administrator

Joined: 2016

I have worked in the care sector as a Nursing Home Administrator for the past ten years. I very much enjoy working in an environment where we can make a difference - each and every one of us - to our resident's daily life.


I worked in London for the first six years of my career as a Records Clerk with the British Medical Association. I was fortunate enough to meet Prince Charles who was our Honorary President, at a Grand Ball held in his honour. I then progressed to being the Records Officer at Gray’s Inn.


I now have a lovely granddaughter, who takes up a lot of my spare time and I wouldn't have it any other way.


Sheila

Sheila Rogan

Job Title: Head Housekeeper

Joined: 1999

I have worked at Leonard Lodge since the doors originally opened. I started as a Laundry Assistant and have worked my way up to Head Housekeeper. I pride myself in ensuring a clean, fresh and inviting environment for residents, visitors and staff.


I have also received my 20 year Long Service Award, which was presented at our anniversary party.


Allison

Allison Chilvers

Job Title: Volunteer

Hello, My name is Allison, my mum is a resident here and I decided to become a volunteer so I could spend time with Mum whilst also supporting our residents.


I have have been busy working with the home to ensure the residents can live their best life, I have been instrumental in setting up a Leonard Lodge coffee morning which takes place every Thursday at 10 am. The coffee morning is free to attend and everyone is welcome. There is always free tea, coffee and cakes.