Barchester Leonard Lodge Care Home

Roxwell Gardens, Hutton, Brentwood CM13 1AQ
Submit a Review
9.7 103 Reviews
  • Barchester Leonard Lodge Care Home, Brentwood
Leonard Lodge is set in a tranquil area at the back of the Hutton Poplars Estate, yet only half a mile from Shenfield town centre. Care workers provide first-class 24-hour nursing care alongside expert care for people with dementia in their Memory Lane Community. They also offer convalescent and intermediate care.

A team of highly qualified and attentive staff really focus on the individual needs of residents with a tailored care plan for each person. And their dedication can be seen across the board - in their cooking, hospitality, organised activities and regular physiotherapy sessions for residents.

The team believe they're ideally suited to meet your needs now and in the future to ensure you get the most from your retirement years.

Care Provided by Barchester Leonard Lodge Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Fiona Crickmore (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017

Funding & Fees Guide for Barchester Leonard Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,700
  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.


  • (these prices are only a guideline, please contact Barchester Leonard Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Barchester Leonard Lodge Care Home Reviews (103)

Total of 103, showing 61-80
9.7

Barchester Leonard Lodge Care Home has a Review Score of 9.7 (9.742) out of 10, based on 20 reviews in the last 2 years. Over all time Barchester Leonard Lodge Care Home has 103 reviews.

Overall Experience

  • 82
  • 19
  • 2
  • 0
  • 0

Date Published

103
3
8
20
83
Overall Experience  Overall Experience 4.0 out of 5

There has been a huge amount of staff leave recently, however, the standard of care remains very good. Mum is always kept clean and well fed but she has to wait a little longer for her "turn" to receive care at the moment.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident for 2 months and has settled in very well.
With advanced dementia, he was prone to extreme agitation and aggression, however, with the calmness of his surroundings and dedicated care of staff he has become more content and happier.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

I find the staff kind and considerate. The management and admin always helpful and available. If I required this type of accommodation personally, I would not hesitate.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Our mother had to move from a residential home to a nursing care home in late December 2017. We were very fortunate to find a space for her at Leonard Lodge. The staff here are amazing, so caring and respectful to our mother and always having a cheery welcome every time we visited. We cannot thank all
the staff enough for making our mother’s last few months as comfortable and dignified as possible. We have felt as though they have accepted us all in such a short space of time. They are a very special group of wonderful, supportive and caring people, our family feel privileged to have had such a positive experience at a very sad time in our lives. Thank you again to you all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mother came to Leonard Lodge after being released from the hospital after numerous falls. Whilst in the hospital she contracted pneumonia and was quite poorly. The family felt she was no longer safe in her own home and came to look at Leonard Lodge and were very impressed on first viewing. She has
settled in well, the manager and staff are very welcoming and kind to my mother. they keep us informed at all times in relation to her health needs.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Although my Aunt was only briefly at Leonard Lodge the staff were, without exception, extremely caring and professional. They could not have tried harder to make her comfortable and care for her. They were always pleasant when we visited and kept the family well informed about all aspects of our Aunts
care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Since my father arrived at Leonard Lodge Care Home he has been looked after by the staff with kindness and compassion. His medical and nursing needs have been addressed and responded to, he has liked the flexibility that the catering offers and the general cleanliness of the home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Since the arrival of a new general manager, Leonard Lodge has improved significantly, supported by a very capable clinical manager. The home has been transformed physically, creating a more modern and comfortable home. My biggest concern is the quality of newly appointed care staff, who do not seem
capable of looking after highly dependent residents. However, there are some very dedicated and empathetic, longer serving staff who work tirelessly for others.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I moved my Mum to Leonard Lodge in June 2017, she had been in care for 18 mths in a home I could not fault but circumstances meant I had to move her. This was a very difficult time and I viewed 20+ homes, Leonard Lodge stood out from all of the rest. The manager and staff very caring, discreet, extremely
particular in ensuring residents are comfortable, and most importantly personal care is given with dignity and kindness. Mum enjoys her food, mixes well with the other residents, enjoys spending time in the lounge and is encouraged to join in the activities. It’s easy to forget the people behind the scenes who make these homes what they are for the residents but it is worth mentioning that the laundry is done promptly, returned to rooms and put away, the public and resident areas are kept very clean and if there is an issue it is always dealt with promptly.
I am pleased that I have been able to place my mum somewhere that she can feel comfortable and enjoy her later years.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

A fantastic care home, working really hard to deal with a complex medical condition. A very sick person is being cared for really well.
One of the best care homes I have encountered in the UK.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mother and father lived together in this home until my father passed away six years ago. My mother is still very happy with the surroundings, care and attention she receives at the home, which in turn makes me very happy.
I am very pleased with the care and attention she receives. They accommodate
her every need as best as they can. The home is well equipped with a good selection of meals. It is kept very clean and overall staff are friendly.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My father has been extremely well looked after by all the staff at the Barchester Leonard Lodge Care Home. He has a complex clinical picture and requires both nursing and general care of the highest level to be comfortable and safe.
The staff and management have worked with us to help make Dad settle
in very smoothly. We are very happy with our choice of Leonard Lodge.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Friendly caring staff. Always willing to help.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

All staff are friendly and helpful, I feel extremely confident in leaving my mother here whilst away on holiday.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My husband was only in for 3 weeks sadly. In that time he was treated to the utmost kindness and dignity I could have wished for. The staff were magnificent with my husband who was bedridden with dementia and was not able to communicate. They treated myself and relatives with such kindness and support.
The management were equally as kind, taking the time to now all their residents and family. Gold stars to all!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law was transferred to Leonard Lodge in March 2017 after her original home was unable to care for her, due to a recent illness and increased care needs. We felt that the team at Leonard Lodge were approachable and considerate. Although we were anxious that the transfer may cause her distress
we were pleased that the staff treated her with dignity as well as gentleness and she settled into her new environment and soon began eating again. The home was in need of redecoration and we were assured by staff that this would be undertaken within the first few weeks of her stay. Memory Lane at Leonard Lodge has been completely refurbished and this has made such a difference to the atmosphere. It is now clean, bright, cheerful and welcoming. Many new additions to the furnishing have enhanced the overall appearance. The one constant thing is that the manager and staff know, in depth, all about the residents and focus on their needs. We wouldn't hesitate to recommend Leonard Lodge.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I went to Leonard Lodge seeking post-operative respite care. I was greeted with great kindness and made to feel instantly at home.
Nothing was too much trouble and the warm friendly staff went out of their way to tend to my needs.
I realised I had made the right decision from the moment I arrived
to the time I left.
Should I need similar care in the near future I would without hesitation go to Leonard Lodge.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Mum has complex physical and mental health needs. The staff all know mum and so their best for her.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My husband is a resident here and we find it perfect in every way. The staff are so caring, food is good and varied. I would recommend it to anyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

I spent 2 weeks post operative care at the nursing home. Overall I enjoyed my her stay and found the staff to be kind and considerate. I commend the staff in particular and would recommend the nursing home highly.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.742)

Overview of Review Score

The Review Score of 9.7 (9.742) out of 10 for Barchester Leonard Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.742 for Barchester Leonard Lodge Care Home is calculated as follows: ( (181 Excellents x 5) + (49 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 236 Ratings = 4.742

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Leonard Lodge Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Feb 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (8)

Fiona

Fiona Crickmore

Job Title: General Manager

Joined: 2021

I have worked in the care sector for many years and I have a lot of experience in managing care homes.


I love working for Barchester and leading the team at Leonard Lodge in the care and support of residents to provide a quality service that meets their individual needs. We have a lovely home and a fantastic team.


At Leonard Lodge, we are creating a community that is as homely, happy and active as possible. Striving to make sure the residents are leading interesting fulfilled lives is at the centre of our aims here at Leonard Lodge. We treat every resident with the care that we would want to be shown to our own families.


Please feel free to drop in for a chat and to learn more about life at Leonard Lodge.


June

June Dube

Job Title: Head of Memory Lane Community

Joined: 2001

I started working at Leonard Lodge in 2001 and this year will receive my 20-year Long Service Award. I commenced as a registered nurse and moved into the Unit Managers position in January 2002.


As well as being an RGN I am also a qualified Mental Health Nurse. My keen interest in dementia care means that I work very closely with relatives and health care professionals to ensure that we are providing the very best personalised care for each of our residents.


Zheira

Zheira Decena

Job Title: Nurse

Joined: 2021

hello, My name is Zheira and I am a registered nurse here at Leonard Lodge.


Lynn

Lynn Amiri

Job Title: Activities Co-ordinator

Joined: 2007

My name is Lynn and I lead the Activities Team here at Leonard Lodge.


Since working at Leonard Lodge I have dedicated myself to ensuring that each of our residents can continue to partake in the hobbies that they have enjoyed for years. It is important that all of the residents here have access to life enriching, fun and social activities.


The whole home supports my team and I to organise activities, events and entertainment tailored to every residents preferences, abilities and needs. Each year we have a fantastically full calendar, and we look forward to the future when we can invite the families of residents to join us in the home again.


I am married with two children and two rather annoying rescue cats. I lived in Italy for a number of years and love all Italian food, especially when somebody else cooks it for me! I love to read, especially crime novels. I am a regular theatre goer with a passion for musicals. I like to sing and dance (albeit badly!).


Angela

Angela Rayment

Job Title: Activities Assistant

Joined: 2022

Hello, My name is Angela and I am part of the activities team here at Leonard Lodge.


Sheree

Sheree Wright

Job Title: Administrator

Joined: 2016

I have worked in the care sector as a Nursing Home Administrator for the past ten years. I very much enjoy working in an environment where we can make a difference - each and every one of us - to our resident's daily life.


I worked in London for the first six years of my career as a Records Clerk with the British Medical Association. I was fortunate enough to meet Prince Charles who was our Honorary President, at a Grand Ball held in his honour. I then progressed to being the Records Officer at Gray’s Inn.


I now have a lovely granddaughter, who takes up a lot of my spare time and I wouldn't have it any other way.


Sheila

Sheila Rogan

Job Title: Head Housekeeper

Joined: 1999

I have worked at Leonard Lodge since the doors originally opened. I started as a Laundry Assistant and have worked my way up to Head Housekeeper. I pride myself in ensuring a clean, fresh and inviting environment for residents, visitors and staff.


I have also received my 20 year Long Service Award, which was presented at our anniversary party.


Allison

Allison Chilvers

Job Title: Volunteer

Hello, My name is Allison, my mum is a resident here and I decided to become a volunteer so I could spend time with Mum whilst also supporting our residents.


I have have been busy working with the home to ensure the residents can live their best life, I have been instrumental in setting up a Leonard Lodge coffee morning which takes place every Thursday at 10 am. The coffee morning is free to attend and everyone is welcome. There is always free tea, coffee and cakes.