Barchester Leonard Lodge Care Home

Roxwell Gardens, Hutton, Brentwood CM13 1AQ
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9.7 103 Reviews
  • Barchester Leonard Lodge Care Home, Brentwood
Leonard Lodge is set in a tranquil area at the back of the Hutton Poplars Estate, yet only half a mile from Shenfield town centre. Care workers provide first-class 24-hour nursing care alongside expert care for people with dementia in their Memory Lane Community. They also offer convalescent and intermediate care.

A team of highly qualified and attentive staff really focus on the individual needs of residents with a tailored care plan for each person. And their dedication can be seen across the board - in their cooking, hospitality, organised activities and regular physiotherapy sessions for residents.

The team believe they're ideally suited to meet your needs now and in the future to ensure you get the most from your retirement years.

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Care Provided by Barchester Leonard Lodge Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Fiona Crickmore (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017

Funding & Fees Guide for Barchester Leonard Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,700

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.
  • (these prices are only a guideline, please contact Barchester Leonard Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Barchester Leonard Lodge Care Home Reviews (103)

Total of 103, showing 81-100
9.7

Barchester Leonard Lodge Care Home has a Review Score of 9.7 (9.742) out of 10, based on 20 reviews in the last 2 years. Over all time Barchester Leonard Lodge Care Home has 103 reviews.

Overall Experience

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Review from David W (Son of Resident) published on 28 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother needed emergency respite following the hopsitalisation of my father. They are both in their nineties. My mum was very apprehensive about having care but the manager and staff could not have been more helpful and supportive. While in th home mum made many friends among residents and staff and
had othing but goo experiences.It was such a releif for m dad to kow shw was happy and cared for,

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Review from Linda H (Daughter of Resident) published on 7 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience at Leonard Lodge Care home has been nothing less than excellent. From our first meeting with the manager, we knew it was the place we wanted dad to be. We knew he would be safe, secure and very well cared for. The staff are wonderful, so caring and kind, friendly and approachable nothing
is too much trouble.
The management and admin staff are very professional and extremely helpful and knowledgeable. I would recommend this nursing home to anyone very happy.

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Review from G H (Son of Resident) published on 24 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are friendly and helpful. Only complaint is too many chips and mash all the time, not enough vegetables. Overall very good meals, but mash and chips too often.

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Review from K I (Son of Resident) published on 20 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father entered Leonard Lodge in September 2016. He was 90 years old and suffering from dementia and totally dependent on 24/7 nursing care. From the outset, great thought and sensitivity to his needs were demonstrated with staff adjusting the care they provided to ensure he was always given the right
help at the right time. Also, my family who visited Leonard Lodge were warmly welcomed with time always made to discuss any concerns that arose. I can't speak highly enough of the team. Thank you.

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Review from Diana S (Daughter of Resident) published on 8 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been living at Leonard Lodge since August. I must praise the staff for their professionalism, care and kindness shown, not only to mum, but also to the rest of the family. All mum’s medical needs have been met quickly by the fantastic nursing team. Mum is content, comfortable and very well
cared for here. I don’t think her needs could be met, any better, in any other home.

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Review from Brian W (Son-in-law of Resident) published on 2 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law has very recently moved into the above home. Having spent 6 weeks in the hospital. On arrival, she was in a bad state of health and cleanliness. The care has looked after her and the improvement is unbelievable. Well done!!

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Review from Ralph H (Son-in-law of Resident) published on 8 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clean, bright and relaxed feel - staff all dedicated friendly and happy. Very well run.

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Review from Joan V (Resident) published on 24 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and support I received at Leonard Lodge Care Home was exemplary from the top management to the chefs, cleaners and odd job man. I arrived by ambulance at approx 4.30pm after 10 days in the hospital with 2 drains from my stomach and legs swollen like tree trunks. I was asked about evening meals
and a wash/cream of my legs. By 7.45 I had had my meal legs attended and in bed extremely comfortable. I was overwhelmed. This care and understanding lasted for all the 3 weeks I was resident. I observed all staff night and day who gave the same care to every patient. Thanks to Leonard Lodge Care Home.

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Review from Linda L (Daughter of Resident) published on 11 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot rate this care home and it's staff highly enough. They were all very caring and helpful and nothing was too much trouble. The food was very good and my mother ate properly for the first time in a month. There is a lovely safe garden to sit in and the rooms and all other areas are nicely decorated
and very clean. Can recommend the care home. Thank you.

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Review from Margaret B (Wife of Resident) published on 14 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband who had metastatic cancer spent the last 2 weeks of his life at Barchester Leonard Lodge Care Home following a short hospital admission. The facilities are fantastic including a beautiful garden which he enjoys for a number of days. However, more importantly, the staff were amazing. They
were very welcoming and supportive of both my husband and myself. The care could not be faulted. I will be forever grateful.

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Review from Barbara P (Niece of Resident) published on 24 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been a resident at Leonard Lodge for one year. During that time the staff have been patient in getting to know and understand my aunt. Whenever I have visited I have been aware that staff are often in the bedrooms talking to the residents, often sharing memories but at the same time offering
companionship and times of interest and stimulation in what could otherwise be a boring and lonely existence. General care and hygiene always seem to have been well carried out.

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Review from Anita S (Sister of Resident) published on 24 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a wonderful home, clean, friendly and nothing is too much trouble for the staff.

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Review from Laraine S (Sister of Resident) published on 19 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When I was told my Sister would need full-time nursing care I was very anxious to do the best for her .
After viewing several care homes we went to Leonard Lodge and immediately felt a sense of relief.
The front of house is welcoming and the staff are very understanding and helpful with their advice
.
My sister became a resident, and straight away I could see the nursing staff , hostesses, and all other staff dealing with my sister's care were 1st class.
We would visit at least once a day at various times and my sister always looked comfortable and well cared for and on a good few occasions there would be a member of staff sitting chatting with her.
The nursing staff would brief us on her mood , health , etc and were always very professional and caring.
She was always treated with kindness , care and dignity, and would often tell us how lovely the ( Girls) staff were.
We are truly thankful to all the staff at Leonard Lodge, and I would find it very difficult to find a negative comment .

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Review from Yvette Marie K (Daughter of Resident) published on 11 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother received excellent care here, she was well looked after. The care team and the nurses were all extremely caring and put my mothers best interests first. I couldn't have asked for better people taking care of my mother. I feel my mother was in the best place at this stage of her illness. I
am so grateful to the manager for all the help he gave me, enabling my mother to go to Leonard Lodge.

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Review from Sue T (Daughter of Resident) published on 4 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was admitted on Saturday the 2nd of July. We were very impressed with the understanding, compassion and help the staff offered. From carers to management they have guided us and our dad from the beginning. His room is sufficient in size and clean and bright. Even though he is limited with
what he can do - he has help which is always pleasant and he says everyone who comes to him is always kind and cheerful. Truly a lovely place to be for him which is very reassuring for our family. Many thanks Leonard Lodge.

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Review from David A (Son of Resident) published on 28 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family our worries and stress are took off our shoulders knowing and seeing the care, compassion and communication by management and staff that our dad has received since being here, anything we ask is catered for, we know when we go home he is safe, couldn't wish for anymore. I would recommend
to anyone.

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Review from Carmen A (Daughter-in-law of Resident) published on 24 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law was accepted to be placed in Leonard Lodge ... but unfortunately dad had taken a turn or the worse having had a heart attack. The manager of the said care home was so understanding and held dads room for him, as it seemed that dad was making an improvement. On viewing the home, it was
clean, the staff seemed very caring. The residents all looked very happy and satisfied. I went to the home on three occasions and each time I felt the same atmosphere ... I really was hoping dad could have seen his day there, however, he is poorly and is about to go to a hospice. I would like to say thank you to the manager and his staff for the compassion shown to us. I would recommend Leonard Lodge, however, am unable to mark other categories.

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Review from Mark N (Son of Resident) published on 22 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The outstanding feature of this care home is the dedicated and care from the staff in the dementia ward. All residents are well cared for and there is very secure staff environment. Residents are always well fed. Visitors are made to feel very welcome. The home is very well run by an excellent manager.

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Review from Reginald F (Husband of Resident) published on 6 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since the last inspection there has been a vast improvement. The management have worked very hard. The staff seem to be happy and the team work is excellent. When I visit which is daily I am always welcomed. My wide is very complex case and I feel confident that she is being well looked after.

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Review from Susan B (Wife of Resident) published on 6 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been a resident for a short time, but we have found the care and attention he has received has been very good. The staff are very friendly and helpful and I am pleased to have placed my husband in your care home.

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Current Review Score: 9.7 (9.742)

Overview of Review Score

The Review Score of 9.7 (9.742) out of 10 for Barchester Leonard Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.742 for Barchester Leonard Lodge Care Home is calculated as follows: ( (181 Excellents x 5) + (49 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 236 Ratings = 4.742

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Leonard Lodge Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

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Meet the Team (8)

Fiona

Fiona Crickmore

Job Title: General Manager

Joined: 2021

I have worked in the care sector for many years and I have a lot of experience in managing care homes.


I love working for Barchester and leading the team at Leonard Lodge in the care and support of residents to provide a quality service that meets their individual needs. We have a lovely home and a fantastic team.


At Leonard Lodge, we are creating a community that is as homely, happy and active as possible. Striving to make sure the residents are leading interesting fulfilled lives is at the centre of our aims here at Leonard Lodge. We treat every resident with the care that we would want to be shown to our own families.


Please feel free to drop in for a chat and to learn more about life at Leonard Lodge.


June

June Dube

Job Title: Head of Memory Lane Community

Joined: 2001

I started working at Leonard Lodge in 2001 and this year will receive my 20-year Long Service Award. I commenced as a registered nurse and moved into the Unit Managers position in January 2002.


As well as being an RGN I am also a qualified Mental Health Nurse. My keen interest in dementia care means that I work very closely with relatives and health care professionals to ensure that we are providing the very best personalised care for each of our residents.


Zheira

Zheira Decena

Job Title: Nurse

Joined: 2021

hello, My name is Zheira and I am a registered nurse here at Leonard Lodge.


Lynn

Lynn Amiri

Job Title: Activities Co-ordinator

Joined: 2007

My name is Lynn and I lead the Activities Team here at Leonard Lodge.


Since working at Leonard Lodge I have dedicated myself to ensuring that each of our residents can continue to partake in the hobbies that they have enjoyed for years. It is important that all of the residents here have access to life enriching, fun and social activities.


The whole home supports my team and I to organise activities, events and entertainment tailored to every residents preferences, abilities and needs. Each year we have a fantastically full calendar, and we look forward to the future when we can invite the families of residents to join us in the home again.


I am married with two children and two rather annoying rescue cats. I lived in Italy for a number of years and love all Italian food, especially when somebody else cooks it for me! I love to read, especially crime novels. I am a regular theatre goer with a passion for musicals. I like to sing and dance (albeit badly!).


Angela

Angela Rayment

Job Title: Activities Assistant

Joined: 2022

Hello, My name is Angela and I am part of the activities team here at Leonard Lodge.


Sheree

Sheree Wright

Job Title: Administrator

Joined: 2016

I have worked in the care sector as a Nursing Home Administrator for the past ten years. I very much enjoy working in an environment where we can make a difference - each and every one of us - to our resident's daily life.


I worked in London for the first six years of my career as a Records Clerk with the British Medical Association. I was fortunate enough to meet Prince Charles who was our Honorary President, at a Grand Ball held in his honour. I then progressed to being the Records Officer at Gray’s Inn.


I now have a lovely granddaughter, who takes up a lot of my spare time and I wouldn't have it any other way.


Sheila

Sheila Rogan

Job Title: Head Housekeeper

Joined: 1999

I have worked at Leonard Lodge since the doors originally opened. I started as a Laundry Assistant and have worked my way up to Head Housekeeper. I pride myself in ensuring a clean, fresh and inviting environment for residents, visitors and staff.


I have also received my 20 year Long Service Award, which was presented at our anniversary party.


Allison

Allison Chilvers

Job Title: Volunteer

Hello, My name is Allison, my mum is a resident here and I decided to become a volunteer so I could spend time with Mum whilst also supporting our residents.


I have have been busy working with the home to ensure the residents can live their best life, I have been instrumental in setting up a Leonard Lodge coffee morning which takes place every Thursday at 10 am. The coffee morning is free to attend and everyone is welcome. There is always free tea, coffee and cakes.