Little Holland Hall Care Home is thrilled to welcome visitors. Visitors are encouraged to visit their loved ones at their convenience; dedicated team members are always available to greet them with a warm welcome.
Little Holland Hall Care Home understands that convenience is key when visiting loved ones, which is why parking is hassle-free, offering on-site parking, completely free of charge.
Little Holland Hall has a Review Score of 8.7 (8.717) out of 10, based on 4 reviews in the last 2 years. Over all time Little Holland Hall has 54 reviews.
Review from Sharon A (Daughter of Resident) published on 30 August 2024
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Review from Dawn S (Sister of Resident) published on 29 August 2024
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Reply from Jean-Claude Baya, Manager at Little Holland Hall
Thank you for your comments which I will share with all the staff.
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Review from Allison M (Great-Niece of Resident) published on 7 August 2024
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Reply from Jean-Claude Baya, Home Manager at Little Holland Hall
Thank you very much for your comments. It is really appreciated and will share with the team.
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Review from Charles H (Husband of Resident) published on 18 December 2023
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Reply from Jo Letch, Business Admin at Little Holland Hall
Thank you for your kind comments, I will ensure your review reaches the team.
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Review from Rachel S (Daughter of Resident) published on 28 November 2022
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Reply from Robbie Liebenberg, Peripatetic Manager at Little Holland Hall
Thank you kindly for your words and review. I will be sure to pass your words over to all staff at Little Holland Hall. Your father will be missed by all the team.
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Review from B O (Partner of Resident) published on 20 October 2022
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Reply from Abhilash Gopi, Home Manager at Little Holland Hall
Thank you for the feedback, much appreciated, we will inform the staff who cared for your loved one.
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Review from S G (Daughter of Resident) published on 12 October 2022
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Reply from Abhilash Gopi, Home Manager at Little Holland Hall
Thank you for your kind response, and we will feedback to the staff who cared for mum. Much appreciated.
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Review from D N (Daughter of Resident) published on 22 August 2022
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Reply from Abhilash Gopi, Home Manager at Little Holland Hall
Thank you for your kind words and for recommending us to your relatives. At Little Holland Hall, we aim to provide the highest quality of care and we take all feedback positively.
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Review from William T (Grandson of Resident) published on 28 June 2022
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Review from Michelle W (Daughter of Resident) published on 21 June 2022
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Review from Heidi C (Daughter of Resident) published on 10 September 2021
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Review from Robert E (Son of Resident) published on 11 June 2021
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Review from J O (Relative of Resident) published on 18 February 2021
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Review from Jane B (Daughter of Resident) published on 17 February 2021
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Review from C J (Daughter of Resident) published on 16 February 2021
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Review from A H (Daughter of Resident) published on 27 January 2021
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Review from P W (Son of Resident) published on 27 January 2020
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Review from Stuart W (Son of Resident) published on 21 January 2020
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Review from Paul C (Son of Resident) published on 8 January 2020
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Review from F B (Daughter of Resident) published on 2 October 2019
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The Review Score of 8.7 (8.717) out of 10 for Little Holland Hall is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.9 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.854 for Little Holland Hall is calculated as follows: ( (35 Excellents x 5) + (6 Goods x 4) ) ÷ 41 Ratings = 4.854
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.863 Points relating to the number of positive Reviews for Little Holland Hall is based on 4 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2. 4 Positive Reviews ÷ 8.2 = 0.488
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 1 Jan 2020
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