Little Holland Hall

Hall Crescent, Holland-on-Sea, Clacton-on-Sea CO15 5SS
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8.7 54 Reviews
  • Little Holland Hall, Clacton-on-Sea
Little Holland Hall is a versatile care home which offers a wide range of services including residential, nursing and dementia care on a permanent and respite basis. The team also provide compassionate end of life care.

The Essex based home offers a spacious and well-furnished interior with 24/7 access to carers. Throughout the home there is good wheelchair access meaning your loved one is welcome to enjoy the shared spaces and landscaped gardens as they wish. Residents can enjoy a great deal of personal freedom within the home.

Little Holland Hall takes a person-centred approach to care. Each member of staff takes the time to get to know every resident, from their physical needs through to their personality, hobbies and interests.

Relatives can enjoy the peace of mind that comes with having their loved ones looked after by a concerned and caring team.

Care Provided by Little Holland Hall

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 41 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Ellerash LTD
  • Person in charge
  • Jean-Claude Baya (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (41)
    • Single Rooms with ensuite Wet Room (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2019
    • Number of floors: 2

Funding & Fees Guide for Little Holland Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,250 – £1,350
    • Self-Funded Residential Dementia Care £1,400 – £1,600
    • Self-Funded Nursing Care £1,400 – £1,600
    • Self-Funded Nursing Dementia Care £1,400 – £1,600
    • RESPITE Self-Funded Residential Care £1,300 – £1,400
  • (these prices are only a guideline, please contact Little Holland Hall to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Little Holland Hall Care Home is thrilled to welcome visitors. Visitors are encouraged to visit their loved ones at their convenience; dedicated team members are always available to greet them with a warm welcome.


  • Parking
  • Little Holland Hall Care Home understands that convenience is key when visiting loved ones, which is why parking is hassle-free, offering on-site parking, completely free of charge.


Total of 54, showing 41-54
8.7

Little Holland Hall has a Review Score of 8.7 (8.717) out of 10, based on 4 reviews in the last 2 years. Over all time Little Holland Hall has 54 reviews.

Overall Experience

  • 45
  • 8
  • 0
  • 1
  • 0

Date Published

54
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3
4
50
Overall Experience  Overall Experience 5.0 out of 5

I would love to say that the care my lovely dear wife received was excellent and also the support for me was very good as well. So from the bottom of my heart on behalf of me and my family, I would like to say a big heartfelt thank you for all of the care and support you gave all of us.

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Overall Experience  Overall Experience 5.0 out of 5

Little Holland Hall looked after my mother extremely well for two and a half years, she was always clean and washed and presentable, and the staff interacted with her very well.
They also always informed me of any medical changes that my mother required and we could look at any information without
hesitation.
I would recommend anyone to go to Little Holland Hall.

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Overall Experience  Overall Experience 5.0 out of 5

The staff at Holland Hall are the most caring and compassionate to patients and families. I sadly am unable to get to see my niece as often as I would like to through my own health problems but the ensure that I am kept informed of her condition when they feel I need to know
Her room is beautiful and
comfortable and keep her clean and comfortable and attend to her with her very complexed needs.
A big thank you all for giving my niece the care she so deserves and would if she could talk and react to you would say thank you which I do on her behalf from the bottom of my heart
I can not praise you all enough

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Overall Experience  Overall Experience 5.0 out of 5

Fantastic from the nurses to staff, always very helpful. Made the experience more pleasant for me.
Compared to others, this place is like home!

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Overall Experience  Overall Experience 5.0 out of 5

Although my mother was only a resident here for a short while I cannot fault the care and support provided - not only to my mother but also to myself - by every member of staff. We were welcomed with a cheery smile and hello every time we visited and nothing was too much trouble. They really care.

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Overall Experience  Overall Experience 5.0 out of 5

Our mother has been resident for a few months now. Her health has improved immensely since being here. The staff are extremely caring and professional We have the luxury of a worry free life due to our confidence in the home.

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Overall Experience  Overall Experience 5.0 out of 5

Mum became a full-time resident this year and is extremely happy. The staff are friendly, helpful, respectful and attentive without being intrusive. This home is everything a resident home should be. The nursing staff are vigilant and keep Mum well looked after calling in medical attention when necessary.
The entertainment is superb. It is a very well run home.

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Overall Experience  Overall Experience 5.0 out of 5

Having had a stroke, my mother was admitted to Little Holland Hall from Colchester General Hospital. As a family, we found the whole team worked really well together. Very, very helpful and always around when you needed them, no job was ever too much for them. They looked after and cared for my mother
first class. My family and I were very impressed with the dignity and care they all showed her. We would like to thank them all and we would recommend Little Holland Hall 100%.

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Overall Experience  Overall Experience 5.0 out of 5

My wife has been here for over two years now and has been looked after well. She seems happy even though she cannot speak to say so. I am here most days and I would have noticed any difference. The home is kept very clean and tidy. Top marks for the laundry for getting clothes back in time. Could do
with more staff as I feel they are often under pressure to get things done.

Reply from Samantha Debenham, Marketing Support Administrator at Little Holland Hall

Thank you, Albert, for your comments, we are really pleased that you are satisfied with the care your wife receives at Little Holland Hall and with the standard of the home. With regards to the staffing levels, as we have discussed a full dependency analysis is carried out for each resident, which is then used to plan staff deployment accordingly to make sure care is safe and appropriate for all residents at the home, twenty-four hours a day, seven days a week. We do take your concerns and feedback seriously and would like to thank you for taking the time to share your views.


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Overall Experience  Overall Experience 5.0 out of 5

My family and I wrote to Little Holland Hall following the recent death of my mother - these words are from our 'Thank You' card:
With Thanks from the Family of our mother - To: ALL Staff at Little Holland Hall Care Home
My mother was very poorly when she arrived at your Care Home but you helped her
to rally and regain her strength.
Sadly, she succumbed to her illness and passed away in August.
While her stay at Little Holland Hall was brief, it proved to be so lucky for her and her family as it introduced us to Care UK’s excellent level of care and attention. Staff at Little Holland Hall were excellent throughout her stay and we wanted to express our gratitude to ALL the staff. You set her on the road to a brief recovery that meant we could prepare ourselves for the inevitable while seeing her regain something of her old self as her condition stabilised for a while.
We didn’t realise, at the time, how lucky we were – but we do now.
Many thanks to you all.
On behalf of her family

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Overall Experience  Overall Experience 5.0 out of 5

Although my beloved partner was taken in for '24 hour care' at Little Holland Hall for a short period of time, I found that the overall standard and support of staff (male and female) and management was 'second to none'. My partner was treated with the utmost dignity, friendly, cheerful TLC, one would
hope to find in such circumstances. My own experience from my daily visits, was that my partner passed away peacefully and that I was able to be by his side. I was also afforded the same comfort and support from staff and management alike.

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Overall Experience  Overall Experience 5.0 out of 5

The review reflects what my sister has told me many times over the last 9 years. Her room (to which she was virtually confined due to her condition) was her "new home". She never failed to praise the staff "they are always polite, cheerful and very friendly".
The same applied when talking of the volunteers
that help so much. She said that she enjoyed the meals - although she asked 'supper' could have been a bit later.
She applauded the facilities with which any request was treated, and rarely failed to remark on how clean everything was kept. Altogether, her protracted stay has been a happy one. Thank you all!

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Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed by the real care provided, both practical and emotional. She is treated with respect by staff at all times. They are prepared to give time to encourage her to accept care when she is reluctant say to have her hair washed 20 minutes of encouragement to get her to be happy
to have her hair washed (10mins!), the staff do not ignore of go against her wishes, but have found workarounds. Other examples are their encouragement has meant she eats mores than she says she will and has put weight on steadily despite her facility.

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Overall Experience  Overall Experience 5.0 out of 5

I live in Liverpool a distance from my mother who did reside at Clacton on Sea. My only contact with Little Holland Hall care home has been by telephone in order to speak with my mother on a regular basis to enquire on her progress. Every time that I have made contact with the care home, I have been
treated efficiently with care and understanding and obviously, my mother mentions her care.

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Current Review Score: 8.7 (8.717)

Overview of Review Score

The Review Score of 8.7 (8.717) out of 10 for Little Holland Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.854 for Little Holland Hall is calculated as follows: ( (35 Excellents x 5) + (6 Goods x 4) ) ÷ 41 Ratings = 4.854

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.863 Points relating to the number of positive Reviews for Little Holland Hall is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2. 4 Positive Reviews ÷ 8.2 = 0.488

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Jan 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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