They welcome open visiting to promote a homely environment for those living with us.
They have parking available on site. They also have a disabled parking bay.
Longmead Court Nursing Home has a Review Score of 9.7 (9.680) out of 10, based on 17 reviews in the last 2 years. Over all time Longmead Court Nursing Home has 31 reviews.
Review from Susan G (Daughter of Resident) published on 6 June 2022
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Reply from Kelly Corrie, Home Manager at Longmead Court Nursing Home
Thank you for your wonderful words. Our staff try very hard to ensure everyone gets the very highest standards of care. I'll pass your comments on as they'll be delighted to see their hard work is recognised and appreciated.
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Review from Tom C (Son of Resident) published on 28 October 2021
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Review from D L (Daughter of Resident) published on 7 June 2021
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Review from Anna Y (Daughter of Resident) published on 3 June 2021
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Review from Jacqueline D (Wife of Resident) published on 9 April 2021
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Reply from Kelly Corrie, Home Manager at Longmead Court Nursing Home
Many thanks for your kind words.
The Longmead Team appreciate the time you have taken in writing this review.
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Review from Herbert H (Husband of Resident) published on 31 March 2021
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Review from Stephen C (Husband of Resident) published on 30 March 2021
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Review from Rebecca T (Daughter of Resident) published on 22 September 2020
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Reply from Kelly Corrie, Home Manager at Longmead Court Nursing Home
Thank you for your kind words about the care of your Father by our nursing and other staff. We are really sorry that you feel our management has not been able to resolve the issue raised in relation to your Father. Our first and foremost responsibility is always to our residents and, as explained, we have to remain impartial in situations where the next of kin is disputed until an external judgement has been reached. Which is why we recommended you raise the situation as a safeguarding issue with the relevant authorities, in addition to which we have ourselves raised the issue with the funding authority.
We can, however, confirm categorically that your Father has never left the home during lockdown except for his hospital stay and that this complied fully with all regulatory, care and safety requirements.
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Review from Gerry D (Son of Resident) published on 12 December 2019
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Review from Jackie S (Daughter of Resident) published on 12 June 2019
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Review from Michael F (Son of Resident) published on 17 April 2018
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The Review Score of 9.7 (9.680) out of 10 for Longmead Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.680 for Longmead Court Nursing Home is calculated as follows: ( (144 Excellents x 5) + (43 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 197 Ratings = 4.68
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Longmead Court Nursing Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 22 Apr 2024
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