Longmead Court Nursing Home

247 London Road, Black Notley, Braintree CM77 8QQ
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9.7 31 Reviews
  • Longmead Court Nursing Home, Braintree
Longmead Court Nursing Home is located in the village of Black Notley, in Essex situated between the towns of Braintree and Chelmsford.

Many of the rooms offer a toilet and wash basin within a sectioned off room within. Other residents have access to several communal toilets, shower rooms and bathrooms throughout the building.

The home has two floors and the first floor can be accessed by the lift or stairs.

Rooms can be decorated to suit individuals' personal preferences and the home encourages residents to bring furniture and photos to make the room personal to them and as homely as possible.

Residents can enjoy the pleasant spaces and areas created throughout the home such as the music area, conservatory, sensory wall, history wall, memory lane wall, under the sea room with fish tanks, music and waves! as well as join in the communal areas in the large dining area and lounges. The home is also looking forward to the development of a small library/quiet area and cinema, offering further opportunities to the residents residing in the home.

The activities co-ordinator offers a varied programme of activities in and outside the home for individuals to enjoy, these can be conducted on a one to one basis also, tailored for individuals preferences. The home has regular visits from the local school children, Church members, PAT therapy dogs and musical entertainment.

Staff are also on hand to help each and every resident to continue to pursue their hobbies and interests.

Longmead Court also has a hairdresser who makes fortnightly visits to the home as well as the visiting Chiropodist who attends every six weeks.

Residents can enjoy a balanced and varied diet at the home, all preferences and dietary requirements can be met by the fantastic Kitchen Team.

Care Provided by Longmead Court Nursing Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 54 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Dovecote Care Homes Ltd
  • Person in charge
  • Vanessa Wells (Manager)
  • Admission Criteria
    • We are happy to admit residents' into our home via the D2A process, via the hospice, via local authority referrals and also those who fund privately.
    • Ages 55+
  • Room Information
    • Single Rooms (50)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1997
    • Last Refurbishment: 2005
    • Number of floors: 2

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • They welcome open visiting to promote a homely environment for those living with us.


  • Parking
  • They have parking available on site. They also have a disabled parking bay.


Longmead Court Nursing Home Reviews (31)

Total of 31, showing 21-31
9.7

Longmead Court Nursing Home has a Review Score of 9.7 (9.680) out of 10, based on 17 reviews in the last 2 years. Over all time Longmead Court Nursing Home has 31 reviews.

Overall Experience

  • 24
  • 6
  • 0
  • 1
  • 0

Date Published

31
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8
17
14
Overall Experience  Overall Experience 5.0 out of 5

The staff are extremely caring and professional - not only did they make my mum's last few months the best they could be, but they also gave me the support. I cannot thank them all enough I would recommend Longmead court - a great place with great, caring staff.

Reply from Kelly Corrie, Home Manager at Longmead Court Nursing Home

Thank you for your wonderful words. Our staff try very hard to ensure everyone gets the very highest standards of care. I'll pass your comments on as they'll be delighted to see their hard work is recognised and appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

My father was very well looked after at Longmead. The staff are extremely caring and very professional and as visitors, we were made to feel very welcome.
I would certainly recommend Longmead to anybody and have no complaints at all!

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Overall Experience  Overall Experience 5.0 out of 5

My father has put on weight, is looked after extremely well and the staff are very caring. I can now go in and spend time with him and the staff are very friendly.

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Overall Experience  Overall Experience 5.0 out of 5

We are very pleased and happy with the service received.
Staff are amazing and willing.
We certainly will recommend Longmead Court.

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Overall Experience  Overall Experience 4.0 out of 5

I am very satisfied with the way my husband is looked after. The carers are very good as are the management, who always inform you if there are any concerns. I have no complaints with the home and would recommend it on all aspects.

Reply from Kelly Corrie, Home Manager at Longmead Court Nursing Home

Many thanks for your kind words.
The Longmead Team appreciate the time you have taken in writing this review.


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Overall Experience  Overall Experience 5.0 out of 5

Over the years, I have found all staff very polite and experienced, so much, I love them all.

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Overall Experience  Overall Experience 5.0 out of 5

My wife has been resident at Longmead Court for nearly four years. During all of that time, she has been happy and calm, receiving care that is totally appropriate for her life in the best way possible. The care staff, domestic staff and management show genuine care and empathy with her and her condition
and also with myself. This has been emphasised through the current COVID crisis and I cannot thank them enough.

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Overall Experience  Overall Experience 2.0 out of 5

I am extremely disappointed with Longmead Court. I and my family have many concerns that the home does not seem to want to address. I do not deny that the care provided by the nurses and other staff is good and the residents are certainly treated well by them, however, there appears to be little communication
between the care staff and management. And when problems arise nothing seems to get done. My father had spent some time in the hospital and there was poor communication from the home, resulting in the hospital being unsure as to who was the first contact and next of kin. It appears that my father was allowed to leave the residence with another two family members during the lockdown and I find this completely risky and unacceptable.

Reply from Kelly Corrie, Home Manager at Longmead Court Nursing Home

Thank you for your kind words about the care of your Father by our nursing and other staff. We are really sorry that you feel our management has not been able to resolve the issue raised in relation to your Father. Our first and foremost responsibility is always to our residents and, as explained, we have to remain impartial in situations where the next of kin is disputed until an external judgement has been reached. Which is why we recommended you raise the situation as a safeguarding issue with the relevant authorities, in addition to which we have ourselves raised the issue with the funding authority.
We can, however, confirm categorically that your Father has never left the home during lockdown except for his hospital stay and that this complied fully with all regulatory, care and safety requirements.


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Overall Experience  Overall Experience 5.0 out of 5

Originally, we were concerned about residential care for my mother for a number of reasons, but Longmead was recommended to us and has certainly proved to be the best place for her. She is well cared for and happy and we have no worries about her safety as we did when she was still in her own home,
even though she had live-in care. She is clean, warm, well-fed and takes part enthusiastically in the activities on offer. We could not be more pleased that she has settled so well.

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Overall Experience  Overall Experience 4.0 out of 5

We have peace of mind knowing that mum is very well looked after by all the caring friendly staff at Longmead Court.

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Overall Experience  Overall Experience 4.0 out of 5

I cannot praise highly enough the care and attention that my parents have received whilst they have been resident at Longmead.
My mother has been a resident for 2 years, she suffers from Vascular Dementia and is in her eighties. As a family we feel that she is in the best place, she is safe and secure
and well looked after. There are regular visits from GP's, opticians and in her case the local church.
My father, who passed away last year, was also a resident and during his final months he was made as comfortable as possible and it was very apparent the bond between him and the staff was very strong. The individual care that both of my parents have received has been first class.
The staff are very supportive, they genuinely care for the residents in their care.
Visiting has never proved a problem and actively encouraged.
There are local trips out and there is entertainment on a regular basis.
As a family, we are very happy with the service that Longmead supply.

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Current Review Score: 9.7 (9.680)

Overview of Review Score

The Review Score of 9.7 (9.680) out of 10 for Longmead Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.680 for Longmead Court Nursing Home is calculated as follows: ( (144 Excellents x 5) + (43 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 197 Ratings = 4.68

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Longmead Court Nursing Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Apr 2024

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Requires improvement
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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