Review from Alan B (Resident) published on 13 March 2018
Submitted via Postal Card • Report

Overall Experience

From top to bottom very good could not fault the staff.

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Review from Julie M (Daughter of Resident) published on 8 March 2018
Submitted via Postal Card • Report

Overall Experience

My mother was given the best care imaginable during her stay at Parklands. The staff were all very respectful, kind and exceptionally caring. Absolutely everyone was extremely professional and everyone gave 100% to their own jobs but worked collectively as an amazing team.

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Review from Viv M (Daughter of Resident) published on 7 February 2018
Submitted via Website • Report

Overall Experience

First class service. Staff friendly competent knowledgeable and couldn't do more for our mum. Food was well cooked, tasty and healthy. There were always alternatives or chef would make something else. Rooms were spotless. We were treated with respect and nurses were on hand for support and advice. Can't

praise highly enough.

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Review from Karen B (Daughter of Resident) published on 23 January 2018
Submitted via Website • Report

Overall Experience

Mum was only at the care home for a week and then sadly passed away. But the care and attention she received were very good. We were glad we managed to get her at this particular home and at least she spent her last week and relaxed & the place spotless.

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Review from Linda R (Daughter of Resident) published on 3 January 2018
Submitted via Website • Report

Overall Experience

The kindness, care, understanding and compassion that was shown by all the staff, whether they were cleaners, healthcare assistants or nurses, was exemplary. They were always professional and efficient but never lost sight of the fact that she was my mum, and my children's grandmother. She spent the

last days of her life here but there is no other place with no other people that I would like her to have been. They made a very difficult and traumatic time more bearable because of their thoughtfulness, and for this, I will always be grateful.

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Review from Susan T (Daughter of Resident) published on 5 June 2017
Submitted via Website • Report

Overall Experience

My Mum was a reluctant resident of Parklands from January 2016 to May 2017, which was a much longer period than expected. During her time there she was treated with dignity and respect and afforded the best of care. All of the nursing staff and carers are kind, considerate and very caring of all the

residents. The atmosphere in the home is always welcoming and friendly. The food always looked very appetising and everywhere looked clean. I am very grateful to all the staff for the care given to my Mum and the consideration, friendliness and support also shown to me on my very frequent visits during a difficult time.

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Review from Pamela Ann W (Daughter of Resident) published on 9 May 2017
Submitted via Postal Card • Report

Overall Experience

My father entered Parklands in July 2015. He was 94 with many complex health issues. From the beginning, nothing was too much trouble for the staff. They were efficient, caring, welcoming and there was always a warm atmosphere in the home.
My father was treated with great dignity and my questions about

his ongoing health issues were always answered openly and truthfully.
The work is hard and the hours are long, but the staff are dedicated and genuinely cared for their residents. They showed me so much compassion when my father died, that it helped in my grieving process.
I would not hesitate to recommend Parklands to anyone looking for a care home for their loved one.
The food was appetising, nutritious and plentiful.

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Review from Janet D (Daughter of Resident) published on 29 March 2017
Submitted via Postal Card • Report

Overall Experience

My dad was moved here from the hospital. Sadly he was only here from the 3rd February until the 16th as he passed away.
I cannot fault the care and compassion we received from all the staff. Everyone was caring and helpful, that cup of tea when you needed it.
When it came to the time, the nursing

staff were excellent and kept us informed at all times and we could be there when needed.
Thank you all.

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Review from Susan E (Cousin of Resident) published on 7 March 2017
Submitted via Postal Card • Report

Overall Experience

The staff were always very helpful and understanding of my cousin's needs especially in the last days of her life. The rooms were very pleasant and light.

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Review from Keith E (Son of Resident) published on 16 February 2017
Submitted via Postal Card • Report

Overall Experience

I have nothing but the highest of praise in relation to the many levels of care attributed to my mother. It has become very obvious that the 'home' and the staff have been under considerable pressure due to the level of illness very prevalent when there are many residents, but kept to an acceptable

level of care administered by all levels of the staffing care.
It is obvious to learn that the relatives have so much confidence in the way the residents are looked after which can be seen in improvements on a day to day basis.

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Review from Diane F (Daughter of Resident) published on 26 January 2017
Submitted via Website • Report

Overall Experience

The hospital transferred our mum to Parklands Nursing Home, as she was in very poor health. As expected we were very apprehensive, but after meeting the manager a few days prior to her arrival my sister and I knew we had chosen the right home. Unfortunately, our mum was only there a short time, but

during her stay, she was so well looked after, the staff are so kind, caring and supportive and this was extended to my sister and myself which we very much appreciated. We always had a friendly welcome and nothing was any trouble. The rooms are lovely and you can make them homely, very good choice of food and nice private areas where you can have meals with your relatives. We, unfortunately, lost our mum a few weeks later, and again the staff were fantastic at such a sad time.
So if you are agonising over where to send your loved one to be looked after, I can whole heartedly recommend Parklands Nursing Home.

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Review from Barbara W (Daughter of Resident) published on 10 January 2017
Submitted via Postal Card • Report

Overall Experience

Very caring staff, warm, friendly and relaxed atmosphere. Residents treated with utmost dignity in a clean and fresh environment. Excellent nursing care and good communication. Varied activities and days out for residents, the less able are visited in their rooms by the activities organiser. I shall

miss my daily visits now that my relative has passed away. Parklands became like a second home and my relative was content, felt safe and had no complaints about the care they received.

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Review from Frances J (Sister of Resident) published on 3 January 2017
Submitted via Website • Report

Overall Experience

The person you were looking after was my sister in law, the kindness all the staff showed was much appreciated. All the people there were so kind, from the cooks, cleaners, nurses and sisters, always happy, and first thing they were always there for the patients. My sister in law died in December but

I shall never forget their kindness, thank you.

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Review from A W (Daughter of Resident) published on 28 December 2016
Submitted via Postal Card • Report

Overall Experience

Even though mum was only in Parklands for a short time every effort was given to meet her needs. In her final day's mum was treated with the utmost dignity and respect. I cannot fault the staff's attention and respect not only to mum but also to all the family members who visited her.

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Review from Yvonne B (Wife of Resident) published on 22 November 2016
Submitted via Website • Report

Overall Experience

My husband had only been in Parklands for a short while and after I managed to get him in there I wrote a review on here. Sadly he passed away recently and once again I feel the need to write a review on this fanatic care and nursing home. My husband was treated with so much respect and dignity I could

not have wanted more. On the sad evening he passed away, everyone in Parklands treated me with such care and respect. I have since returned to collect my husband's personal belongings and once again everyone in Parklands stopped to offer their condolences.
I have so much to thank them for that a thank you will never be enough.

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Review from Hilary J (Niece of Resident) published on 14 November 2016
Submitted via Postal Card • Report

Overall Experience

From the time that our Aunt went to Parklands Nursing Home to the time of her passing, the staff could not do enough for her, or us. They were professional yet sincere, caring and down to earth. Nothing was too much for them and they would always ensure that our Aunt was pain-free as possible, which

was all we could ask for.

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Review from E D (Daughter-in-law of Resident) published on 17 August 2016
Submitted via Postal Card • Report

Overall Experience

All the staff at Parklands are amazing! My whole family have been treated with so much respect and genuine friendliness. It has made the difficult journey we have had so much easier. We can see that they truly care for our loved on and we are immensely grateful. Thank You.

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Review from Linda K (Daughter of Resident) published on 9 August 2016
Submitted via Postal Card • Report

Overall Experience

A wonderful caring home. The staff are marvelous and there are plenty of staff. All staff helpful, kind and polite. Prolonged my father's life by 9 months.

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Review from Joan T (Wife of Resident) published on 28 July 2016
Submitted via Postal Card • Report

Overall Experience

My husband received the very best care in Parklands Nursing Home.

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Review from Tracey H (Daughter of Resident) published on 18 December 2015
Submitted via Website • Report

Overall Experience

My family and I would like to say a great big thank you to the staff at Parklands who made my dad's last week of his life as peaceful and comfortable as possible. Everyone from the carers, nurses, domestic and office staff were fantastic, nothing was too much trouble and we as a family felt very welcome

and at ease there no matter what time of day or night. From the very first time my sister and I visited to view the home we had a warm feeling and knew this was the place for our dad. Thank you very much.

Reply from Tina Coveley, Registered Manager at Parklands Nursing Home

Many thanks for this very positive review I will pass the comments on to all staff

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Parklands Nursing Home

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