Rosedale Court

6 Homestead Close, Hockley Road, Rayleigh SS6 8FE
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9.9 95 Reviews
  • Rosedale Court, Rayleigh
Rosedale Court is located in Rayleigh in Essex the long driveway leads you to tall columns and grand entrance of its award winning design. Whilst providing nursing, dementia and residential care, this is your home. The home underwent a refurbishment in 2023 and every room is as individual as you are.

There are peaceful gardens and spacious lounges for activities. Just as important are the quiet places to sit and relax to do whatever you wish to do.

Whatever your needs, staff are here to ensure your comfort and well being. Carers want to get to know you after all you are putting your care in their hands and this is so precious.

Care Provided by Rosedale Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 82 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Joanna Kemp (Home Manager)
  • Admission Criteria
    • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
    • Ages 50+
  • Room Information
    • Single Rooms (82)
    • Single Rooms with ensuite Wet Room (6)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Rosedale Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,350
    • Self-Funded Residential Dementia Care from £1,350
    • Self-Funded Nursing Care from £1,510
    • Self-Funded Nursing Dementia Care from £1,510
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,500
    • RESPITE Self-Funded Nursing Care from £1,660
    • RESPITE Self-Funded Nursing Dementia Care from £1,660
  • (these prices are only a guideline, please contact Rosedale Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.


  • Parking
  • The home includes dedicated parking spaces.


Total of 95, showing 1-20
9.9

Rosedale Court has a Review Score of 9.9 (9.886) out of 10, based on 19 reviews in the last 2 years. Over all time Rosedale Court has 95 reviews.

Overall Experience

  • 68
  • 21
  • 5
  • 0
  • 1

Date Published

95
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Overall Experience  Overall Experience 5.0 out of 5

Our aunt has been a resident at Rosedale Court Rayleigh for just over a year.
We are happy to say she is very well looked after.
All the care staff are friendly, kind, and polite, all go out of their way to try to please her and are very supportive of my sister and I, always willing to help and
advise us.
The home is always spotlessly clean and very well maintained.
All the residents seem happy and enjoy all the activities and entertainment that are there for them.
The management, nurses, care, wellbeing, and cleaning staff are friendly making Rosedale Court a pleasant place to visit.

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Overall Experience  Overall Experience 5.0 out of 5

Dad was sent from Colchester hospital to Rosedale Court Rayleigh, after a fall at home. His dementia has got worse, so it was decided he was to go to Rosedale, as I live in Rayleigh and would be close to visit regularly. We were lucky to get a room. All of the staff show compassion, empathy, and kindness.
Dad has been at Rosedale for 6 months now and this caring, thoughtful attitude has continued. Dad is very sociable, and the activities the home provides give Dad purpose and meaning to his day and above all a laugh. He has a lovely sense of humour, and it is good to see this encouraged. Cant thank the staff enough!

Reply from Marina Hudsepth, Manager at Rosedale Court

Thank you so much for your review, we love looking after Dad he is a pleasure to take care of, I will let all the staff know of your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

My dad has been in Rosedale for 8 weeks now and all of the staff have been amazing and are looking after him so well. He is treated like a family member and we really couldn't be happier. The management team have been amazing and the amount of activities provided and social media updates are incredible.
Thank you so much for looking after my dad so well.

Reply from Marina Hudsepth, Manager at Rosedale Court

Thank you so much for your kind words, I will pass this over to the staff on duty! Dad is a pleasure to take care of and we love looking after him.


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Overall Experience  Overall Experience 5.0 out of 5

My sister and I are so pleased with the new initiatives and developments here at Rosedale. Since the new manager, I have seen a marked change in many aspects of the home and my mum. Rosedale now feels 'alive' again with so many wonderful things now happening regularly. My mum is so happy and this makes
the family happy. We feel very safe with Mum's care and disposition. We want to say a huge thank you to all the staff.

Reply from Gordon Charlton, Manager at Rosedale Court

Thank you so much for this review, I will be sure to pass your kind words over to the staff.


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Overall Experience  Overall Experience 5.0 out of 5

My personal experience of Rosedale Court is and has always been a positive experience for me, my family and most importantly my mum! Kind and caring, what's more to say!

Reply from Gordon Charlton, Manager at Rosedale Court

Thank you for your kind words and feedback. I will be sure to pass this on to the care staff.


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Overall Experience  Overall Experience 5.0 out of 5

We will never be able to thank the staff of Rosedale Court enough for the care, dedication and empathy they showed to our father Harry. Our dad spent the last 3 weeks as a resident at Rosedale Court everyone from Sandra in the office, to the manager and her team went above and beyond for the care they
showed to my father and to us as a family. The care received was outstanding, nothing was ever too much for the care team this gave us as a family peace of mind 24/7.
Dad passed away Monday morning leading to his passing was a very difficult time for us as a family again the staff at Rosedale not only cared and supported Dad but also us as a family with their compassion and kindness.
Thank you Rosedale Court.

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Overall Experience  Overall Experience 5.0 out of 5

We Would like to express how grateful we are for the care you gave my late uncle who has recently passed. It was a very sad time for us and my uncle was cared for by an exceptional team where you could tell they put all their heart into the role and also had compassion for the family. We will always
be truly grateful for the love you gave and my uncle has joined his dear wife now where they are both pain-free and at peace. Thank you again from all of the family.

Reply from Gordon Charlton, Manager at Rosedale Court

Many thanks for your kind comments. We will always endeavour to provide good palliative care for our residents and support our relatives wherever they may need it.


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Overall Experience  Overall Experience 5.0 out of 5

Whilst my mother was in the care home, from January 2017 to January 2023, she was looked after incredibly well.

Reply from Gordon Charlton, Manager at Rosedale Court

Many thanks for your kind comments. We will always endeavour to go above and beyond to meet the needs of our residents.


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Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident at Rosedale Court for seven and a half years. She has very advanced dementia and is receiving end-of-life care. During her time at Rosedale, my wife has received exceptional care and in 2019 her life was saved when staff suspected that she had Sepsis and their swift action
got her the required treatment in time. She is now in the nursing unit and again, this December, her health rapidly deteriorated. Fortunately, the nursing staff diagnosed the situation accurately and acted with urgency and she was admitted to hospital to receive life-saving treatment for sepsis. She is now back at Rosedale Court and is quite stable. I cannot thank the nursing staff enough for all that they have done for my wife during her time at Rosedale Court.

Reply from Gordon Charlton, Manager at Rosedale Court

Many thanks for your comments, our nursing staff will always endeavour to give good nursing care.


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Overall Experience  Overall Experience 5.0 out of 5

We have visited Mother-in-law for several years of her decline - at 102! Rarely have we seen any distress with any resident - always kindly treated. Appropriate to her mobility and interest, she has been offered seasonal entertainment, we have had photos to share the fun, and some creative activity
attempts! Original and recent staff have welcomed us with some warmth and comments of Mum's "behaviour and moods". We felt Mum has become well known and has had very personally styled care. Many thanks.

Reply from Gordon Charlton, Manager at Rosedale Court

Many thanks for your comments. We like to get to know our residents enabling us to personalise and person centre their care needs so we can provide the best care and interaction possible. Everyone should be included, in all aspects of our home, even if they are a young 102.


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Overall Experience  Overall Experience 5.0 out of 5

My husband was admitted to Rosedale Court in January 2023 with Alzheimer’s and other health issues. At the time, he was admitted on an end-of-life three-month arrangement, and Rosedale happened to have a vacancy. How glad I am that he went to Rosedale. He has had excellent care, the staff are friendly
and helpful, there are numerous activities during each week, and the food seems good. My family and I visit a lot, and we’ve never known him to be anything but clean and comfortable. Rosedale Court itself has a very nice, friendly atmosphere and is really well maintained.

Reply from Gordon Charlton, Manager at Rosedale Court

Many thanks for your kind comments. We will always strive to give our best in all aspects of care and provide a warm, friendly atmosphere for our residents to call home.


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Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident and passed in September. The care, communication and support for her and us, as a family, was first-class. Mum passed with dignity and I cannot thank the manager and his amazing team for all they did for us all. It was difficult saying goodbye to what had become a second home for
us all. Thank you from the bottom of our hearts for all you do, every department is a terrific team who really knows the residents and actually ’ cares’. I miss you all.

Reply from Gordon Charlton, Manager at Rosedale Court

Many thanks for your kind words. Mum was a delight to care for, is missed and is always in our thoughts.


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Overall Experience  Overall Experience 5.0 out of 5

My brother has been at Rosedale Court for almost three weeks, he is well cared for, staff are lovely, very friendly and welcoming and above all, approachable.
My brother has settled well, his room is lovely, very clean and comfortable. The food is very good and plenty of it.

Reply from Gordon Charlton, Manager at Rosedale Court

Many thanks for your comments. We were happy to hear that your loved one has settled in well. Afterall, this is their home.


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Overall Experience  Overall Experience 5.0 out of 5

When my uncle had to go into nursing care, as a family, we were very worried. We asked to meet with the manager to find out more about this home. Having looked around some awful and dirty homes, we were pleasantly surprised. the manager was patient and answered every question we had and he answered
it in depth, he then took us for a tour of the home, at no point did we feel rushed.
The home was beautiful.
My uncle has been here for around three weeks now and the staff are amazing, we visit daily. He hasn’t come across any staff who haven’t been kind and caring. The food is amazing and they always give him extras as he loves his food!
All of the staff have been lovely, in particular, one nurse has been very helpful and nothing is too much trouble, a very kind man.
I can honestly say that our initial concerns about nursing care are unfounded. I can’t comment on outings as he has just got here and has only just got a wheelchair.
Definitely recommend Rosedale Court.

Reply from Gordon Charlton, Manager at Rosedale Court

Many thanks for your feedback. Moving into this type of environment can be daunting for anyone, therefore, here at Rosedale, we will always endeavour to be the best at what we do and I am happy to hear that your worries were alleviated prior to your loved on arriving.


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Overall Experience  Overall Experience 5.0 out of 5

Hi, my dad has been at the home for over a year now and I can honestly say they are amazing staff and so helpful in there, always go the extra mile to make sure he is comfortable and has what he needs.
I would recommend this home to anyone looking to put a relative in there.

Reply from Gordon Charlton, Manager at Rosedale Court

Good morning, many thanks for your comments, our staff always endeavour to provide person-centred care for all of our residents.


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Overall Experience  Overall Experience 5.0 out of 5

I am always impressed when I visit with the security, cleanliness, and friendliness of the staff. Mum has adjusted to being in a home now I think. I love it that there are activities for the residents. Thank you for the care Mum receives.

Reply from Gordon Charlton, Manager at Rosedale Court

Many thanks for your kind words, we will always strive to give care and attention to our residents.


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Overall Experience  Overall Experience 4.0 out of 5

My brother has been at Rosedale since January 2023. He is physically and mentally handicapped and has medical needs also. Our family are very pleased with the standard of care he receives. The staff and nursing staff are very proactive with him and we feel he is very happy there. Overall a nice atmosphere,
and a spotlessly clean home with good food.

Reply from Gordon Charlton, Manager at Rosedale Court

Many thanks for your review and kind words. Your loved one is a pleasure to care for and brings a smile to many.


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Overall Experience  Overall Experience 3.0 out of 5

Good afternoon to you all. My mother was offered a Respite stay at Rosedale Court Rayleigh from January to April 2023. Her stay at Rosedale has been generally very good, many of the nursing and care staff have been absolutely great. However, over the past three months, my mother has been well looked
after and kept in good spirits by the staff, in some cases the staff have excelled in looking after mum. The only negative things I should point out are as follows. The food has been very similar each day. If you like carrots and mash then this is really the place for you! The food is often served cold with many items hard and overcooked, however, I believe Rosedale is doing their best to change the food. I guess the most important thing to point out is the lack of continuity for the night staff and in some cases the day staff, for many of the people staying in this type of home it is important for them to know and recognise the staff who are supposed to look after them.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot emphasize enough how grateful I am for the care my father-in-law received before his passing. From the cleaners to the managers, every single member of staff played a part in making his time in Rosedale comfortable. They really do have an exceptional team and we were sad to say goodbye! Thank
you for not only looking after my father-in-law, but our family as well.

Reply from Claire Mayo, Deputy Manager at Rosedale Court

Hi Sarah, thank you so much for your kind words. It was a pleasure to care for your father-in-law during his time here. We’re very proud of our whole team at Rosedale Court and will be sure to pass your comments on. Kind regards.


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Overall Experience  Overall Experience 3.0 out of 5

My father has been in the home since last August. I have many issues with the home. I find the lack of carers and interaction with the patients very disappointing. The nurses seem constantly in their office glued to a computer, when I have questioned them on this I was told it was because all of the
care plans are on there. Surely caring for people should be more of a priority.

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Current Review Score: 9.9 (9.886)

Overview of Review Score

The Review Score of 9.9 (9.886) out of 10 for Rosedale Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.886 for Rosedale Court is calculated as follows: ( (203 Excellents x 5) + (11 Goods x 4) + (1 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 219 Ratings = 4.886

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rosedale Court is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 82 registered maximum number of service users is 16.4, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Oct 2023

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Requires improvement
  • Responsive

    Requires improvement
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (5)

Sian

Sian Jelbart

Job Title: Home Manager

Joined: 2022

For me, the happiness and well-being of the residents are always at the forefront of everything I do. Seeing them smile and live a fulfilled life brings me immense joy. Over the past two years with Runwood, I’ve had the privilege of progressing into the role of Home Manager. With many years of experience in care, I previously spent 10 years in the fitness industry, focusing on rehabilitation and promoting the ethos "Movement is Key." Outside of work, I enjoy spending quality time with my family and love to read in my spare time.


Amie

Amie Starke

Job Title: Care Team Leader

Joined: 2021

My name is Amie, and I am currently a Care Team Leader at Rosedale Court, where I’ve been for 3 months. Prior to this, I spent 2.5 years at Silvanna Court, gaining valuable experience and building strong relationships with the residents. I love spending time with the residents and getting to know the little details that make each of them unique.


I began my career as a carer and have worked my way up to a Care Team Leader. I’ve also completed my Level 3 NVQ with Runwood and have participated in various third-party training courses with companies such as Prosper.


In my personal life, I have a dream of visiting Jamaica, and I am an avid reader.


Pauline

Pauline Dabson

Job Title: Lifestyle Coordinator

Joined: 2021

I’m Pauline, and I have had the privilege of working with Runwood for the past three years. Initially starting in a care role, I now serve as the Lifestyle Coordinator. My work is deeply rewarding, and I love spending quality time with the residents, ensuring they have a fulfilling and enjoyable experience every day.


I hold a Level 2 NVQ and have been in the care sector for many years, with my first experience over 40 years ago. Outside of work, I have a passion for tennis and enjoy staying active.


Wendy

Wendy Hook

Job Title: Care Assistant

Joined: 2023

Hi, I’m Wendy, a Care Assistant with one year of experience. I love working as part of a team to provide the best possible care for our residents. As a Dementia Champion, I’m passionate about bringing new ideas to the team to enhance the support we offer.


I’m currently working towards my Level 3 NVQ, continuing to grow my skills and knowledge in care.


Outside of work, I’ve taken up skiing lessons, which I thoroughly enjoy as a fun and exciting challenge. I also love building LEGO in my free time, finding it both relaxing and rewarding. I’m committed to making a positive difference every day and continuously improving the care we provide.


Lesley

Lesley Millgate

Job Title: Home Administrator

Joined: 2004

Hi, I’m Lesley, a Finance Administrator with over 20 years of experience. I’m passionate about making a difference in the lives of those in our care, offering support and assistance wherever I can. The ethos of Runwood Homes, where everyone feels like part of the family, is something I deeply value and is evident from the leadership down.


Over the years, I’ve had the privilege of working in various roles, including as a registered manager. During this time, all the homes I managed were awarded an overall “Good” rating by CQC, which remains one of my proudest achievements.


For me, the greatest reward is seeing a resident happy, knowing that you’ve contributed to their sense of inclusion, independence, and worth. It’s also about having a team that works together harmoniously to achieve this, ensuring we provide the best care possible.


I have a dry, quirky sense of humour that sometimes gets me into a little trouble, and I’m known for my vivacious personality. My family is incredibly important to me, and I love spending time with my grandchildren. In my spare time, I enjoy reading and get a lot of enjoyment from people-watching!


Frequently Asked Questions about Rosedale Court

What types of Care is Rosedale Court registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Rosedale Court provide?

Palliative Care, Convalescent Care & End of Life Care are other types of care provided.

How many Rooms does Rosedale Court have?

There are 82 Single Rooms.

What are the Facilities & Services at Rosedale Court?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rosedale Court to the centre of Rayleigh?

0.6 mile(s) as the crow flies, distance by road may be significantly further.