Rosedale Court

6 Homestead Close, Hockley Road, Rayleigh SS6 8FE
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9.9 95 Reviews
  • Rosedale Court, Rayleigh
Rosedale Court is located in Rayleigh in Essex the long driveway leads you to tall columns and grand entrance of its award winning design. Whilst providing nursing, dementia and residential care, this is your home. The home underwent a refurbishment in 2023 and every room is as individual as you are.

There are peaceful gardens and spacious lounges for activities. Just as important are the quiet places to sit and relax to do whatever you wish to do.

Whatever your needs, staff are here to ensure your comfort and well being. Carers want to get to know you after all you are putting your care in their hands and this is so precious.

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Care Provided by Rosedale Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 82 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Joanna Kemp (Home Manager)
  • Admission Criteria
    • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
    • Ages 50+
  • Room Information
    • Single Rooms (82)
    • Single Rooms with ensuite Wet Room (6)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Rosedale Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,350
    • Self-Funded Residential Dementia Care from £1,350
    • Self-Funded Nursing Care from £1,510
    • Self-Funded Nursing Dementia Care from £1,510
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,500
    • RESPITE Self-Funded Nursing Care from £1,660
    • RESPITE Self-Funded Nursing Dementia Care from £1,660
  • (these prices are only a guideline, please contact Rosedale Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.


  • Parking

  • The home includes dedicated parking spaces.


Rosedale Court Reviews (95)

Total of 95, showing 41-60
9.9

Rosedale Court has a Review Score of 9.9 (9.880) out of 10, based on 18 reviews in the last 2 years. Over all time Rosedale Court has 95 reviews.

Overall Experience

  • 68
  • 21
  • 5
  • 0
  • 1

Date Published

95
5
6
18
77

Review from Jan T (Daughter of Resident) published on 25 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of care is excellent, and we are happy that Mum is well cared for. Mum’s well being is considerably enhanced by the Well-being Team and the level of activities provided, which are excellent.
Would like also to mention that the catering for residents is of a very high standard. Also, the
home keeps us informed through regular meetings.

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Review from Christine G (Daughter of Resident) published on 25 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Rosedale court for over 3-years; she has dementia. When she first went there her mobility was not good as lives in a mobile home, wouldn’t eat properly. Rosedale has done an incredible job of motivating her to mobilise, eat and interact with staff and other residents. The activities
they do on a day to day basis, the genuine love and care of the staff. Communication with families is wonderful and reassuring, nothing is too much. This home is absolutely stunning, clean, safe, and the staff do a first-class job, especially in these uncertain times. Being able to see our loved ones in a safe and secure environment is a blessing.

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Review from Pauline W (Daughter-in-law of Resident) published on 25 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such lovely, caring and friendly staff, for which nothing is too much trouble. They provide the personal touch, which I feel is so necessary for my mother-in-law.
They keep us up to date with every aspect of her care. We know she is in very safe hands.

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Review from S W (Relative of Resident) published on 18 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent visit very well organised. One small issue was about the abrupt response at the main door. We knew the visit would be in the garden but were initially told to report to the main door first, when we did we got an abrupt "go to back gates"!. A shame although it did not spoil our visit.

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Review from Ray W (Son of Resident) published on 18 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Faultless!

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Review from Simone S (Daughter of Resident) published on 1 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has lived at Rosedale Court for over 2 years. She is in the very last stage of Alzheimer's and has now been moved upstairs for nursing care. She is cared for so well that she even manages to smile at the nurses. We speak to the nurses for a weekly report of my mum's health and we know 100% that
she receives the best care possible. Thank you everyone at Rosedale Court.

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Review from Robert W (Nephew of Resident) published on 10 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a good care home with excellent caring and friendly staff. We feel our aunt is very well looked after and safe.
The tea room within the home is excellent and is beneficial to the residents and visitors.

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Review from R C (Son of Resident) published on 5 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall very good. My mother seems well managed by the staff. If, as sometimes happens, there is an accident (typically a fall), I am informed very promptly.

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Review from C H (Daughter of Resident) published on 23 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the experience my mum has had. The staff are so cheerful which lifts us all. Nothing seems to be too much trouble with care for my mum. Mum love's them as they are very good with her.
I totally trust them with my mum. They all work very hard.

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Review from Betty P (Wife of Resident) published on 15 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are wonderful with the patients and when they bring my husband's evening meal, there is always a cup of coffee for me. As I am on crutches, I could not carry it myself.

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Review from S F (Daughter of Resident) published on 1 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum needed 24hr care so sadly we had no choice but to look at homes.
I work in Westcliff/Southend and have seen lots of homes and I can't say I liked what I saw.
Rosedale is like the "Hilton" of homes as you can walk in at any time whereas everywhere else you either ring and make an appointment or
ring a doorbell.

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Review from B P (Daughter of Resident) published on 26 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

At what was and still is a very upsetting and traumatic time for the family, Rosedale has cared for and treated mum with respect and dignity since the day she arrived. My sister and I are comforted knowing she is safe and well cared for.

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Review from J C (Wife of Resident) published on 19 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we have been very pleased with Rosedale Court. We have been made to feel welcomed. My husband has been there for the last 6 months. We have been very impressed with the ladies who organise the many activities. It's wonderful how they take the residents out which is so good for them. We
love the tea rooms it seems to be the heart of the home. When I leave my husband it helps to know he is being cared for.

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Review from Paul C (Son of Resident) published on 22 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A better day, the staff do what they say they will do.
The food and facilities are good, mum is happy that is important.

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Review from Martin T (Son of Resident) published on 25 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is extremely well looked after in the home. When I visit she is always greeted with a smile by carers and management alike.

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Review from Stephen J (Son of Resident) published on 30 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rosedale Court has been a great place for Mum. Being bedridden after a hip injury for all of her stay here meant a high input of care was needed.
The staff are competent and caring. They can be trusted to do a good job. This was a great relief to us as we're unable to give this extra care after her
fall.
Thank you Rosedale Court.

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Review from David S (Son of Resident) published on 20 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

So pleased my Mum is in this home. It is very well run. The staff cannot do enough for my Mum. They are friendly, caring and helpful. The activities are great and my Mum really likes it here.

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Review from Barbara H (Daughter of Resident) published on 29 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to Rosedale five weeks ago after being in a hospital for four weeks.
This has left her with dysphagia, unable to stand or walk, needing hoisted everywhere and using a wheelchair. She has been diagnosed with Alzheimer’s/dementia, this has meant some challenging times both mentally and
physically. Her dietary needs are met from the homes wonderful chef. Mothers room and ensuite are clean, well furnished, with plenty of space for her clothing and personal belongings. The home is welcoming, clean and bright, with plenty of information posted so you know what is going on, especially the activities, that are many and varied, the staff encourage mum to take part in them. As a family we know she is being well cared for and in safe hands. The professionalism, dignity, patience and courtesy shown by the nursing and care staff is given with dedication and kindness.
The manager and her team are excellent, no matter how busy they are, always finding time to address any concerns.

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Review from Philip C (Nephew of Resident) published on 21 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely excellent care provided to my elderly aunt. All staff at the care home work as a team to provide a suitable standard of care.
My thanks to all concerned at Rosedale Court.

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Review from Raymond C (Resident) published on 16 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I must say how lucky I have been to have been sent from the hospital to such a comfortable and well-run home. The staff have all been magnificent. Maybe night agency staff could be looked at. Food varied and of good quality. Rooms clean and comfortable.

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Current Review Score: 9.9 (9.880)

Overview of Review Score

The Review Score of 9.9 (9.880) out of 10 for Rosedale Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.880 for Rosedale Court is calculated as follows: ( (193 Excellents x 5) + (11 Goods x 4) + (1 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 209 Ratings = 4.88

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rosedale Court is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 82 registered maximum number of service users is 16.4, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Oct 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (5)

Sian

Sian Jelbart

Job Title: Home Manager

Joined: 2022

For me, the happiness and well-being of the residents are always at the forefront of everything I do. Seeing them smile and live a fulfilled life brings me immense joy. Over the past two years with Runwood, I’ve had the privilege of progressing into the role of Home Manager. With many years of experience in care, I previously spent 10 years in the fitness industry, focusing on rehabilitation and promoting the ethos "Movement is Key." Outside of work, I enjoy spending quality time with my family and love to read in my spare time.


Amie

Amie Starke

Job Title: Care Team Leader

Joined: 2021

My name is Amie, and I am currently a Care Team Leader at Rosedale Court, where I’ve been for 3 months. Prior to this, I spent 2.5 years at Silvanna Court, gaining valuable experience and building strong relationships with the residents. I love spending time with the residents and getting to know the little details that make each of them unique.


I began my career as a carer and have worked my way up to a Care Team Leader. I’ve also completed my Level 3 NVQ with Runwood and have participated in various third-party training courses with companies such as Prosper.


In my personal life, I have a dream of visiting Jamaica, and I am an avid reader.


Pauline

Pauline Dabson

Job Title: Lifestyle Coordinator

Joined: 2021

I’m Pauline, and I have had the privilege of working with Runwood for the past three years. Initially starting in a care role, I now serve as the Lifestyle Coordinator. My work is deeply rewarding, and I love spending quality time with the residents, ensuring they have a fulfilling and enjoyable experience every day.


I hold a Level 2 NVQ and have been in the care sector for many years, with my first experience over 40 years ago. Outside of work, I have a passion for tennis and enjoy staying active.


Wendy

Wendy Hook

Job Title: Care Assistant

Joined: 2023

Hi, I’m Wendy, a Care Assistant with one year of experience. I love working as part of a team to provide the best possible care for our residents. As a Dementia Champion, I’m passionate about bringing new ideas to the team to enhance the support we offer.


I’m currently working towards my Level 3 NVQ, continuing to grow my skills and knowledge in care.


Outside of work, I’ve taken up skiing lessons, which I thoroughly enjoy as a fun and exciting challenge. I also love building LEGO in my free time, finding it both relaxing and rewarding. I’m committed to making a positive difference every day and continuously improving the care we provide.


Lesley

Lesley Millgate

Job Title: Home Administrator

Joined: 2004

Hi, I’m Lesley, a Finance Administrator with over 20 years of experience. I’m passionate about making a difference in the lives of those in our care, offering support and assistance wherever I can. The ethos of Runwood Homes, where everyone feels like part of the family, is something I deeply value and is evident from the leadership down.


Over the years, I’ve had the privilege of working in various roles, including as a registered manager. During this time, all the homes I managed were awarded an overall “Good” rating by CQC, which remains one of my proudest achievements.


For me, the greatest reward is seeing a resident happy, knowing that you’ve contributed to their sense of inclusion, independence, and worth. It’s also about having a team that works together harmoniously to achieve this, ensuring we provide the best care possible.


I have a dry, quirky sense of humour that sometimes gets me into a little trouble, and I’m known for my vivacious personality. My family is incredibly important to me, and I love spending time with my grandchildren. In my spare time, I enjoy reading and get a lot of enjoyment from people-watching!