Rosedale Court

6 Homestead Close, Hockley Road, Rayleigh SS6 8FE
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9.9 95 Reviews
  • Rosedale Court, Rayleigh
Rosedale Court is located in Rayleigh in Essex the long driveway leads you to tall columns and grand entrance of its award winning design. Whilst providing nursing, dementia and residential care, this is your home. The home underwent a refurbishment in 2023 and every room is as individual as you are.

There are peaceful gardens and spacious lounges for activities. Just as important are the quiet places to sit and relax to do whatever you wish to do.

Whatever your needs, staff are here to ensure your comfort and well being. Carers want to get to know you after all you are putting your care in their hands and this is so precious.

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Care Provided by Rosedale Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 82 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Joanna Kemp (Home Manager)
  • Admission Criteria
    • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
    • Ages 50+
  • Room Information
    • Single Rooms (82)
    • Single Rooms with ensuite Wet Room (6)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Rosedale Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,350
    • Self-Funded Residential Dementia Care from £1,350
    • Self-Funded Nursing Care from £1,510
    • Self-Funded Nursing Dementia Care from £1,510
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,500
    • RESPITE Self-Funded Nursing Care from £1,660
    • RESPITE Self-Funded Nursing Dementia Care from £1,660
  • (these prices are only a guideline, please contact Rosedale Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.


  • Parking

  • The home includes dedicated parking spaces.


Rosedale Court Reviews (95)

Total of 95, showing 61-80
9.9

Rosedale Court has a Review Score of 9.9 (9.880) out of 10, based on 18 reviews in the last 2 years. Over all time Rosedale Court has 95 reviews.

Overall Experience

  • 68
  • 21
  • 5
  • 0
  • 1

Date Published

95
5
6
18
77

Review from G E (Son of Resident) published on 17 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to Rosedale after a fall. She had been struggling at home on her own for a few years. We could see the difference in her after just a week at Rosedale Court. The physio got her back on her feet. It was a slow transition for her to remember that she is going to stay at Rosedale. Mum often
says in a surprised voice 'Can I stay here?' After a lot of reassuring Mum now knows this is her home.
The staff have all been fantastic. Since moving to Rosedale Mum has come to life. She's got new friends and they have regular outings. Mum has done more in the last six months than in the last six years.
To everyone at Rosedale, thank you.

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Review from Erika W (Daughter of Resident) published on 28 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my mum here since the home opened, almost 13 years ago. In all that time, I have never had any issues and the care and attention given to mum are exemplary. When I see the girls here, I feel so reassured as they don't just look after mum, they genuinely care and have become a part
of my extended family.

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Review from Maria J (Daughter-in-law of Resident) published on 27 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and my health were going down fast, I had a heart attack, a stent put in and looking after his ageing mother for 16 years. She broke her hip then after getting home had a stomach bleed. Husband had a 25cm hernia operation to get through.
We were both in a physical, mental and emotional turmoil.
I felt as if I was not going to live much longer, 6 months to a year? As was arranged by Social Services to help us, mother-in-law was sent to Rosedale Court as she had not stood for months. I can honestly say that as we could see how happy mum was and how wonderful the staff were at Rosedale, I now feel as if I could have years ahead of my life instead of only months. My breathing has improved, my heart settled more. A big thank you to all at Rosedale Court. I feel they have truly saved my life. My husband is now healing well also. Rosedale is a tremendous help to so many people. Thank you very much.

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Review from Linda B (Daughter of Resident) published on 27 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in Rosedale Court for nearly 4 years. He is cared for very well. His room is always clean and tidy. He has well-balanced meals which he enjoys very much. Nothing is too much trouble for the staff, very polite and helpful. I would recommend Rosedale Court to family and friends.

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Review from Darrell W (Son of Resident) published on 28 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home where my mother is is a very nice place and the nurses are excellent at what they do. My mother is well looked after.

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Review from Steve D (Nephew of Resident) published on 28 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My bed-bound Aunt was seriously ill and was treated with kindness, respect and dignity by staff who are committed to their vocation – they do not treat the care of their residents as a job. I visited my Aunt at all times of the day, so I was able to see numerous members of staff interacting with residents
and the care and consideration shown was outstanding.
My Aunt sadly passed away after 11 weeks of exceptional care at Rosedale Court. The staff were so kind to me on the day that she died. Even though they were busy, they found the time to check upon my welfare and needs – they even made me a coffee. I cannot thank the staff enough for their care and kindness, they were all brilliant but I especially want to thank three ladies.
Putting a loved one in a Nursing Home is a very hard decision to make, especially with all of the horror stories in the news. However I would recommend Rosedale Court to everyone, it is head and shoulders above the others I had viewed.

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Review from Graham D (Son of Resident) published on 24 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Normally excellent. Not always dressed in own clothes.

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Review from S M (Daughter of Resident) published on 15 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been a resident of Rosedale Court for four years. The home is a bright and pleasant place and Mum has a nice size room with her own toilet and washbasin. She has many of her own things around her which she was able to bring in, which makes her feel safe.


There is a lovely cafe which is always

decorated in different themes, where I can take my Mum for a cup of tea and time together.


Mum enjoys the activities, day trips out, entertainment, craft work and cake decorating, and many other things.


Although the care is of a good standard, a bit more personal interaction with residents and families would be nice, but overall, I know my Mum is safe and her care is good.


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Review from Hazel P (Daughter of Resident) published on 15 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience has been very good. My dad was in a poorly state when admitted and has improved dramatically. Every member of staff we've met has been very helpful and courteous. My dad is encouraged to take part in all activities and to mix with other residents. Rosedale is a very friendly environment
and has a lovely family feel.

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Review from J R (Son of Resident) published on 15 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like the fact activities are done. I like the fact my mother can attend church services. I am pleased she is cared for properly - her hair is done weekly. The overall level of care is very good.

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Review from Patricia C (Sister-in-law of Resident) published on 13 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have found Rosedale to be a very friendly, happy home to visit. Our resident seems to have settled in quite well. The facilities for visitors and residents are good and the staff are always there to answer any questions and to help in any way.

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Review from R H (Wife of Resident) published on 8 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Although my husband has only been here for a week or so, we have found everything being run very efficiently and the staff have all be very friendly and helpful. It is very clean and well looked after, with nice lounges for visitors and for residents.

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Review from K N (Son-in-law of Resident) published on 3 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A friendly atmosphere created by staff who work in all aspects of the care home. My father-in-law has been resident since December 2016 and I have been pleased with the efforts made to treat him with dignity and as an individual.
The caring staff share a good sense of humour with my father-in-law and
I am left feeling that he is both safe and looked after.

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Review from J F (Daughter-in-law of Resident) published on 21 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is cheerful, happy and very friendly.
Good activities for my mother-in-law.
Lovely tea room to go in and have tea and cake with her.

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Review from William M (Son of Resident) published on 6 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I originally placed my mother in this home due to it's excellent CQC report which has lived up to. There are closer care homes (easier to get to) but I am glad I didn't use them, one around the corner from me has closed down. The staff are very professional and caring.

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Review from Andrea R (Daughter of Resident) published on 30 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in Rosedale Court, Primrose, for a year and ten months.
I was with her every single day for the last two weeks so I saw first hand just how wonderful all the staff were.
They really are such warm caring individuals, even popping in to see mum when they'd finished their shift.
It made
everything a lot easier for me knowing that I'd put mum in a home like Rosedale, I don't think I could have found anywhere better for her. Heartfelt thanks to all of the staff there.

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Review from Bonnie P (Resident) assisted by family/friend published on 8 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I look forward to my meals. Very bright room, cosy and clean. Staff very pleasant. Bed very comfortable but would like it changed more frequently. Very much miss stimulation of chats with other residents who would be capable of chatting. Carers are really caring, and perk me up in my low times.
Senior staff are most helpful and the two activity organising young ladies do a grand job in trying to get me to join in.

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Review from CD (Daughter of Resident) published on 28 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no complaints regarding this home. My mam has been here over 6 years and in all that time, she and ourselves have been treated with kindness and care (in my opinion second to none). Staff are caring and excellent at their job. My only problem is that since it has been taken over by yourselves.
When I ring and the staff are busy, the answer machine kicks in and no message is available.

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Review from Tony G (Resident) published on 20 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Arrived from hospital and was welcomed warmly. Rooms are very nice, food is excellent, staff are very friendly and helpful. I could not think of a better place to be for my rehab, would highly recommend.

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Review from Gillian C (Resident) published on 9 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Great care, good food and accommodation.
Very slow to access door to front lobby.

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Current Review Score: 9.9 (9.880)

Overview of Review Score

The Review Score of 9.9 (9.880) out of 10 for Rosedale Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.880 for Rosedale Court is calculated as follows: ( (193 Excellents x 5) + (11 Goods x 4) + (1 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 209 Ratings = 4.88

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rosedale Court is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 82 registered maximum number of service users is 16.4, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Oct 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (5)

Sian

Sian Jelbart

Job Title: Home Manager

Joined: 2022

For me, the happiness and well-being of the residents are always at the forefront of everything I do. Seeing them smile and live a fulfilled life brings me immense joy. Over the past two years with Runwood, I’ve had the privilege of progressing into the role of Home Manager. With many years of experience in care, I previously spent 10 years in the fitness industry, focusing on rehabilitation and promoting the ethos "Movement is Key." Outside of work, I enjoy spending quality time with my family and love to read in my spare time.


Amie

Amie Starke

Job Title: Care Team Leader

Joined: 2021

My name is Amie, and I am currently a Care Team Leader at Rosedale Court, where I’ve been for 3 months. Prior to this, I spent 2.5 years at Silvanna Court, gaining valuable experience and building strong relationships with the residents. I love spending time with the residents and getting to know the little details that make each of them unique.


I began my career as a carer and have worked my way up to a Care Team Leader. I’ve also completed my Level 3 NVQ with Runwood and have participated in various third-party training courses with companies such as Prosper.


In my personal life, I have a dream of visiting Jamaica, and I am an avid reader.


Pauline

Pauline Dabson

Job Title: Lifestyle Coordinator

Joined: 2021

I’m Pauline, and I have had the privilege of working with Runwood for the past three years. Initially starting in a care role, I now serve as the Lifestyle Coordinator. My work is deeply rewarding, and I love spending quality time with the residents, ensuring they have a fulfilling and enjoyable experience every day.


I hold a Level 2 NVQ and have been in the care sector for many years, with my first experience over 40 years ago. Outside of work, I have a passion for tennis and enjoy staying active.


Wendy

Wendy Hook

Job Title: Care Assistant

Joined: 2023

Hi, I’m Wendy, a Care Assistant with one year of experience. I love working as part of a team to provide the best possible care for our residents. As a Dementia Champion, I’m passionate about bringing new ideas to the team to enhance the support we offer.


I’m currently working towards my Level 3 NVQ, continuing to grow my skills and knowledge in care.


Outside of work, I’ve taken up skiing lessons, which I thoroughly enjoy as a fun and exciting challenge. I also love building LEGO in my free time, finding it both relaxing and rewarding. I’m committed to making a positive difference every day and continuously improving the care we provide.


Lesley

Lesley Millgate

Job Title: Home Administrator

Joined: 2004

Hi, I’m Lesley, a Finance Administrator with over 20 years of experience. I’m passionate about making a difference in the lives of those in our care, offering support and assistance wherever I can. The ethos of Runwood Homes, where everyone feels like part of the family, is something I deeply value and is evident from the leadership down.


Over the years, I’ve had the privilege of working in various roles, including as a registered manager. During this time, all the homes I managed were awarded an overall “Good” rating by CQC, which remains one of my proudest achievements.


For me, the greatest reward is seeing a resident happy, knowing that you’ve contributed to their sense of inclusion, independence, and worth. It’s also about having a team that works together harmoniously to achieve this, ensuring we provide the best care possible.


I have a dry, quirky sense of humour that sometimes gets me into a little trouble, and I’m known for my vivacious personality. My family is incredibly important to me, and I love spending time with my grandchildren. In my spare time, I enjoy reading and get a lot of enjoyment from people-watching!