Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
The home includes dedicated parking spaces.
Rosedale Court has a Review Score of 9.9 (9.880) out of 10, based on 18 reviews in the last 2 years. Over all time Rosedale Court has 95 reviews.
Review from John D (Resident) published on 7 December 2016
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Overall Experience
4.0 out of 5
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Review from Florence B (Resident) published on 28 November 2016
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Overall Experience
5.0 out of 5
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Value for Money
Review from Mona M (Daughter of Resident) published on 23 November 2016
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Overall Experience
4.0 out of 5
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Care / Support
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Treated with Dignity
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Value for Money
Review from Eileen C (Resident) published on 12 October 2016
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Overall Experience
5.0 out of 5
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Care / Support
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Treated with Dignity
Food & Drink
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Value for Money
Review from Jean S (Son of Resident) published on 20 September 2016
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Overall Experience
5.0 out of 5
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Care / Support
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Treated with Dignity
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Review from Sylvia L (Wife of Resident) published on 15 September 2016
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Overall Experience
4.0 out of 5
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Care / Support
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Treated with Dignity
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Review from Jackie (Resident) published on 7 September 2016
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Overall Experience
5.0 out of 5
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Care / Support
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Treated with Dignity
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Review from Jackie A (Daughter of Resident) published on 24 August 2016
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Overall Experience
4.0 out of 5
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Care / Support
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Review from Jean L (Resident) published on 30 June 2016
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Overall Experience
5.0 out of 5
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Care / Support
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Treated with Dignity
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Review from Cliff B (Husband of Resident) published on 20 June 2016
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Overall Experience
4.0 out of 5
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Care / Support
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Treated with Dignity
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Review from Maurice K G (Son of Resident) published on 20 April 2016
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Overall Experience
5.0 out of 5
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Care / Support
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Treated with Dignity
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Review from Janet G (Wife of Resident) published on 17 February 2016
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Overall Experience
5.0 out of 5
Facilities
Care / Support
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Treated with Dignity
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Value for Money
Review from Cheri (Daughter of Resident) published on 3 February 2016
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Overall Experience
5.0 out of 5
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Care / Support
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Treated with Dignity
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Value for Money
Review from B B (Son-in-law of Resident) published on 3 February 2016
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Overall Experience
4.0 out of 5
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Care / Support
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Treated with Dignity
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Value for Money
Review from G L (Husband of Resident) published on 3 February 2016
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Overall Experience
3.0 out of 5
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Care / Support
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Treated with Dignity
Food & Drink
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Value for Money
The Review Score of 9.9 (9.880) out of 10 for Rosedale Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.880 for Rosedale Court is calculated as follows: ( (193 Excellents x 5) + (11 Goods x 4) + (1 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 209 Ratings = 4.88
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Rosedale Court is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 82 registered maximum number of service users is 16.4, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 20 Oct 2023
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Job Title: Home Manager
Joined: 2022
For me, the happiness and well-being of the residents are always at the forefront of everything I do. Seeing them smile and live a fulfilled life brings me immense joy. Over the past two years with Runwood, I’ve had the privilege of progressing into the role of Home Manager. With many years of experience in care, I previously spent 10 years in the fitness industry, focusing on rehabilitation and promoting the ethos "Movement is Key." Outside of work, I enjoy spending quality time with my family and love to read in my spare time.
Job Title: Care Team Leader
Joined: 2021
My name is Amie, and I am currently a Care Team Leader at Rosedale Court, where I’ve been for 3 months. Prior to this, I spent 2.5 years at Silvanna Court, gaining valuable experience and building strong relationships with the residents. I love spending time with the residents and getting to know the little details that make each of them unique.
I began my career as a carer and have worked my way up to a Care Team Leader. I’ve also completed my Level 3 NVQ with Runwood and have participated in various third-party training courses with companies such as Prosper.
In my personal life, I have a dream of visiting Jamaica, and I am an avid reader.
Job Title: Lifestyle Coordinator
Joined: 2021
I’m Pauline, and I have had the privilege of working with Runwood for the past three years. Initially starting in a care role, I now serve as the Lifestyle Coordinator. My work is deeply rewarding, and I love spending quality time with the residents, ensuring they have a fulfilling and enjoyable experience every day.
I hold a Level 2 NVQ and have been in the care sector for many years, with my first experience over 40 years ago. Outside of work, I have a passion for tennis and enjoy staying active.
Job Title: Care Assistant
Joined: 2023
Hi, I’m Wendy, a Care Assistant with one year of experience. I love working as part of a team to provide the best possible care for our residents. As a Dementia Champion, I’m passionate about bringing new ideas to the team to enhance the support we offer.
I’m currently working towards my Level 3 NVQ, continuing to grow my skills and knowledge in care.
Outside of work, I’ve taken up skiing lessons, which I thoroughly enjoy as a fun and exciting challenge. I also love building LEGO in my free time, finding it both relaxing and rewarding. I’m committed to making a positive difference every day and continuously improving the care we provide.
Job Title: Home Administrator
Joined: 2004
Hi, I’m Lesley, a Finance Administrator with over 20 years of experience. I’m passionate about making a difference in the lives of those in our care, offering support and assistance wherever I can. The ethos of Runwood Homes, where everyone feels like part of the family, is something I deeply value and is evident from the leadership down.
Over the years, I’ve had the privilege of working in various roles, including as a registered manager. During this time, all the homes I managed were awarded an overall “Good” rating by CQC, which remains one of my proudest achievements.
For me, the greatest reward is seeing a resident happy, knowing that you’ve contributed to their sense of inclusion, independence, and worth. It’s also about having a team that works together harmoniously to achieve this, ensuring we provide the best care possible.
I have a dry, quirky sense of humour that sometimes gets me into a little trouble, and I’m known for my vivacious personality. My family is incredibly important to me, and I love spending time with my grandchildren. In my spare time, I enjoy reading and get a lot of enjoyment from people-watching!
