Seven Arches

Lea Rigg, Cornsland, Brentwood CM14 4JN
Submit a Review
9.8 67 Reviews
  • Seven Arches, Brentwood
Seven Arches, located in Cornsland in Brentwood, is a purpose-built 30 bedroom care home offering quality residential and nursing care.

The experienced and compassionate team of care professionals are able to deliver care for a wide range of needs including dementia, old age and physical disabilities. Care is always personalised, with bespoke care plans designed around each resident's individual needs and requirements.

The home is well presented, with homely spaces for residents to socialise and relax, including living and dining areas. There is also a lift in the home making it accessible for all residents, and a great garden space to enjoy in the warmer months.

Show Seven Arches on the Map

Care Provided by Seven Arches

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Neetha Varghese (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for Seven Arches

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,350
    • Self-Funded Residential Dementia Care from £1,350
    • Self-Funded Nursing Care from £1,350
    • Self-Funded Nursing Dementia Care from £1,350
    • RESPITE Self-Funded Residential Care from £1,350
    • RESPITE Self-Funded Residential Dementia Care from £1,350
    • RESPITE Self-Funded Nursing Care from £1,350
    • RESPITE Self-Funded Nursing Dementia Care from £1,400
  • (these prices are only a guideline, please contact Seven Arches to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking available onsite


Seven Arches Reviews (67)

Total of 67, showing 41-60
9.8

Seven Arches has a Review Score of 9.8 (9.815) out of 10, based on 14 reviews in the last 2 years. Over all time Seven Arches has 67 reviews.

Overall Experience

  • 49
  • 14
  • 2
  • 2
  • 0

Date Published

67
3
7
14
53

Review from Alan T (Husband of Resident) published on 1 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff of all grades were very caring, even though we were only there a week.
My wife was treated with dignity and professionalism throughout. Visiting by myself and the family was very good, as we came and went virtually as we wished.
Very good.

Reply from Neeta Varghese, Manager at Seven Arches

Thank you for your review. We are glad that you and your family find the care home very caring.


Take care,
Seven Arches team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P C (Wife of Resident) published on 25 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My family and I found the home very welcoming. The staff were anxious to please and make the patient as comfortable as possible. They also kept the family informed, and if there was the slightest concern, medical help was consulted.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lee P (Son of Resident) published on 6 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Considering my mum's mental and physical health when she first became a resident at Seven Arches, two years later she is a different person. This is all down to the fantastic care and support that has been provided by the staff at Seven Arches. There is a truly friendly and homely atmosphere here, I
am very lucky to have found such a special place to look after my mum. My heartfelt thanks are extended to everyone at Seven Arches, it is a wonderful place!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S M (Daughter of Resident) published on 20 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

One or two carers are not as compassionate as they could be and let the team down. Overall, the staff work really hard and are fully committed.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joanne C (Daughter of Resident) published on 18 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been living at Seven Arches for nearly three years. In that time she has been treated with kindness, respect and a great deal of care. I would not hesitate to recommend this care home. I feel completely at ease with all the kind, caring staff. Mum's clothes are washed and ironed and folded
away neatly every day, all staff are an assist to the home. One member of staff who arranges entertainment and outings is a ray of sunshine.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D A (Daughter of Resident) published on 18 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very well run nursing home. Feels like a family with very caring staff. Very nice atmosphere. Staff obviously all get on extremely well. My mothers care needs are met with dignity and respect.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L A (Sister-in-law of Resident) published on 9 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was my first visit to my sister-in-law and I found the staff to be very attentive and friendly to the residents. It was very clean and tidy and no resident was left on their own. I would highly recommend this home to anyone.

Reply from Mohamedtaki Jaffer, Procurement & Operational Director at Seven Arches

Thank you for your review. I am glad you have found the home to be an excellent place for your Sister-in-Law.
I look forward to many visits, assuring the very high standards are maintained.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michael S (Nephew of Resident) published on 19 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has had some quality added to the end of her life by the people in this home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D M (Son of Resident) published on 3 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very well run home with a very strong team of caring staff.
My mother has been a resident for over three years now.
Management is currently in the process of being changed, the temporary manager has not been in charge for long but is impressing.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J D (Daughter of Resident) published on 26 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Whilst conscious that the home has had some issues in recent months, standard of care, dignity with which they treat their residents has been consistently high. Home is always spotlessly clean and staff care about the residents and their environment. I have no hesitation to recommend Seven Arches. My
mum has been a resident here for 3 1/2 years.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J F (Friend of Resident) published on 25 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend moved into Seven Arches Nursing Home a year ago.
She has settled in very nicely and seems to be well-liked by all the staff. The staff there are very friendly and seem to enjoy what they do.
The room she has is very comfortable and has just been re-decorated.
There are plenty of activities
and entertainment going on. She has been taken out to the local carvery and for pie and mash, which she thoroughly enjoyed.
We now have peace of mind, knowing that she is well looked after and gets three good meals a day.
I have no hesitation in recommending Seven Arches.

Reply from Taki Jaffer, Procurement & Operational Director at Seven Arches

Dear J F,
Thank you for taking the time to review our service. We are very delighted that your friend is settled and enjoying her time at Seven Arches.
Thanking you again for your efforts.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from I P (Sister of Resident) published on 20 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Overall satisfied with the home. Any problems with my sister's care are resolved with the help of staff and management. Management are really listening to what I am saying.


Good to have more trained staff in attendance.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David P (Son-in-law of Resident) published on 18 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been very impressed over a 5-year association with Seven Arches with the homely atmosphere and the kindness of the staff and the respect they always show to the residents and relatives. Residents enjoy the benefit of lovely gardens and can involve themselves in a range of activities. The size
of the home is conducive to family members getting to know one another which makes an important contribution to the overall "home from home" feeling that pervades.


My one criticism relates to an over-reliance on a single lift for residents on the upper floor. There needs to be a backup contingency (in the form of a stair lift) for occasions when the lift is out of service (which it was for an extended period of many weeks earlier this year).


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Theresa (Daughter of Resident) published on 18 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been there for nearly 2 years and the staff have looked after and cared for her in every way, medically and socially and nothing is too much trouble. Couldn't ask for more. They really care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G M (Son of Resident) published on 21 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent home. Mum is well looked after by kind and caring staff. Friendly and homely atmosphere.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Diane J (Daughter of Resident) published on 9 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely pleased with the care that my father has received. He is always treated with dignity and compassion. Staff are happy and they try hard to brighten up his day. The standard of nursing care is excellent. I would thoroughly recommend the home to anyone in need of loving care and support.
The meals are very tasty too! Activities are well planned and a lot of extra time and effort goes into the organisation. Well done!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lesley P (Sister of Resident) published on 9 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been living here sometime. We have found it to be warm, welcoming, friendly the food is excellent, excellent care.
Way and above what is required. My husband has been in hospital making it impossible for us to visit. Members of staff have used their own phones to phone me so my brother
has been able to talk to me which has been very important to him. I can't thank them enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Edward F (Resident) assisted by family/friend published on 7 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care home. I could not be happier with the staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C M (Wife of Resident) published on 7 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The attention to my husband's medical needs is excellent. The doctor he sees at the hospital has even seen a good change in him, on how well he looks now. That is all down to the team at the nursing home. They are all very nice.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Anne R (Daughter of Resident) published on 7 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum was in the hospital for almost 3 months off and on. She was in a very poor mental and physical state. The Manager came to see my Mum in the hospital and was very kind when he spoke to Mum. She has been at Seven Arches for only 2 weeks and I can see small signs of her acceptance. However, I can
honestly say I feel relieved, I know she is well cared for by happy helpful staff who really seem to care. The home is clean and gardens nice too and they treat everyone with dignity and respect. Very happy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.815)

Overview of Review Score

The Review Score of 9.8 (9.815) out of 10 for Seven Arches is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.815 for Seven Arches is calculated as follows: ( (134 Excellents x 5) + (26 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 162 Ratings = 4.815

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Seven Arches is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Nov 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet