Seven Arches

Lea Rigg, Cornsland, Brentwood CM14 4JN
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9.8 67 Reviews
  • Seven Arches, Brentwood
Seven Arches, located in Cornsland in Brentwood, is a purpose-built 30 bedroom care home offering quality residential and nursing care.

The experienced and compassionate team of care professionals are able to deliver care for a wide range of needs including dementia, old age and physical disabilities. Care is always personalised, with bespoke care plans designed around each resident's individual needs and requirements.

The home is well presented, with homely spaces for residents to socialise and relax, including living and dining areas. There is also a lift in the home making it accessible for all residents, and a great garden space to enjoy in the warmer months.

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Care Provided by Seven Arches

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Neetha Varghese (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for Seven Arches

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,350
    • Self-Funded Residential Dementia Care from £1,350
    • Self-Funded Nursing Care from £1,350
    • Self-Funded Nursing Dementia Care from £1,350
    • RESPITE Self-Funded Residential Care from £1,350
    • RESPITE Self-Funded Residential Dementia Care from £1,350
    • RESPITE Self-Funded Nursing Care from £1,350
    • RESPITE Self-Funded Nursing Dementia Care from £1,400
  • (these prices are only a guideline, please contact Seven Arches to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking available onsite


Seven Arches Reviews (67)

Total of 67, showing 61-67
9.8

Seven Arches has a Review Score of 9.8 (9.815) out of 10, based on 14 reviews in the last 2 years. Over all time Seven Arches has 67 reviews.

Overall Experience

  • 49
  • 14
  • 2
  • 2
  • 0

Date Published

67
3
7
14
53

Review from Paul N (Son of Resident) published on 7 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional and good at their job. My mother is 101 years old and looked after very well. There are plenty of activities going on if residents want to take part. My mum has been in the home for seven years and there have been very few staff changes. All the staff are brilliant and the manager
is very hands on.

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Review from Jayne H (Daughter of Resident) published on 25 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My mother is an insulin dependent diabetic, she was never treated with dignity when she was injected, her clothes were adjusted allowing full view of her stomach in front of all the residents in the lounge and dining room.
The residents were only given a very small tea at 4.30pm, far too early and
inadequate to sustain them until breakfast.
The staff and management are unapproachable. The main resident's toilet is always soiled and residents are left for long periods of time on the toilet.
Residents are not safe here, doors left open, access to stairs etc...

Reply from Mohamed Visram, Director at Seven Arches

Thank you for your review of Seven Arches Nursing Home. I would like to respond to the points that you have made in your review.


It is the company's policy to give insulin in a private area, however, we had been advised by the diabetic nurse to give her insulin during meal times.
Your mother was always sitting with other residents at the dinner table at meal times, and this made it difficult to put a screen to inject the insulin privately. Our nurses would always inject the insulin as discretely as possible ensuring your mother's dignity was always intact.


We usually serve tea at 4.30pm, with residents being offered food and drinks by the staff later in the evening. We always ensured that your mother was offered something to eat in the evening as was advised by the diabetic nurse.


Seven Arches Nursing Home has an open-door policy where our staff and management can be approached anytime.


We believe that your mother was in a safe and caring environment at Seven Arches. She was offered a high-quality level of care from our care team and with the support of the diabetic nurse, her diabetes was kept under control whilst at the home.


Once your mother's care needs exceeded what the home could do, the decision was made to move your mother to another care home, a decision that was supported by Essex Social Services.


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Review from P A (Son of Resident) published on 24 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everybody at this nursing home has shown the greatest level of care and love for our mum. We have built a relationship of trust and mutual care too, so we feel this is a place that is like family when relatives come or are absent. We would recommend this nursing home in the strongest way for loved
ones needing extra care in whatever way.

Reply from Shan Visram, Director of Operations at Seven Arches

Thank you for your kind review of Seven Arches Nursing Home.
I am pleased to read that your mother received a high level of care whilst residing at the home, and am glad that you built a strong relationship with the home.


Thank you for your continued support in recommending the home to others in the future.


With regards.


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Review from Christine C (Daughter of Resident) published on 29 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home my father is in is lovely I am very pleased he is there, the staff are very caring and friendly. They make you feel very welcome.

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Review from Patricia F (Sister of Resident) published on 20 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been in Seven Arches for 18 months, I couldn't with for a better care home. The staff are the most caring people that you could wish for. The activities are fantastic "I often join in myself".
It is always spotlessly clean and the laundry is second to none. I have now recommended two
other friends to visit and see for themselves how good it is, for their relatives, who need a care home.

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Review from Lesley P (Brother of Resident) published on 10 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We find Seven Arches to be extremely homely which is what my brother needs, it's safe, happy caring environment and is everything we could wish for him. Staff are attentive to his needs and we can't thank the staff enough.

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Review from Maureen E (Daughter of Resident) published on 21 July 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Seven Arches at the end of January from hospital for end of life care. Although my experience of the home is based on a short period I cannot fault the kindness, compassion and understanding both mum and myself received from all members of staff. The whole atmosphere is one of comfort
and care.


I had an equally short period of experience of another nursing home at the end of 2014 which had given me a very negative view of care homes but I am happy to say that the staff at Seven Arches restored my faith and I couldn't have asked for better care for mum in her last month's.


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Current Review Score: 9.8 (9.815)

Overview of Review Score

The Review Score of 9.8 (9.815) out of 10 for Seven Arches is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.815 for Seven Arches is calculated as follows: ( (134 Excellents x 5) + (26 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 162 Ratings = 4.815

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Seven Arches is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Nov 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (1)

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