Springfields Nursing Home

Rectory Road, Copford Green, Colchester CO6 1DH
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8.9 24 Reviews
  • Springfields Nursing Home, Colchester
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Care Provided by Springfields Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 37 Service Users
  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Offered
  • Epilepsy
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Samantha Hursey (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (37)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2019
    • Number of floors: 1

Facilities

  • Gardens
  • Ground Floor Accommodation only
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
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Springfields Nursing Home Reviews (24)

Total of 24, showing 1-20
8.9

Springfields Nursing Home has a Review Score of 8.9 (8.948) out of 10, based on 5 reviews in the last 2 years. Over all time Springfields Nursing Home has 24 reviews.

Overall Experience

  • 23
  • 1
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Date Published

24
3
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5
19

Review from Samantha F (Daughter of Resident) published on 7 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was a resident at Springfields for approximately a year. He sadly passed the beginning of August 2024.
I cannot praise the staff enough and the level of care my dad was given during his time at Springfields. All staff were kind, compassionate and respectful. Very supportive of us as a family,
very approachable and always there to help. Springfields couldn't have done any more for my dad or us as a family.
5 stars for Springfields, would definitely recommend it to anyone.

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Review from Sandra S (Daughter of Resident) published on 31 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Springfields looked after my mother until her death, she was treated with kindness, compassion, empathy and respect, for the last few hours we stayed with Mum and the staff cared for her and us. They helped to make a very sad time as comfortable as possible and I shall always be grateful for their kindness.

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Review from Richard C (Son of Resident) published on 21 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was admitted to Springfields in December 2022 on discharge from hospital. At that time the prognosis was not good, but the excellent care provided by the nursing and care team at Springfields resulted in my father recovering to the extent that he enjoyed another 21 months of good quality life
before he passed away recently. Springfields is set in lovely grounds and the facilities are excellent and I cannot speak highly enough of the environment and the people who work there. I would highly recommend Springfields to anyone who has an elderly relative requiring more care and support than can reasonably be provided in their own home. The care sector in the UK generally gets a bad press these days, but Springfields is proof that there are places that really do make a difference to the lives of elderly people who need and deserve high quality care in their later years and I will always be grateful to all of the team at Springfields for what they did for my father.

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Review from Anne M (Daughter of Resident) published on 11 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and my family cannot express enough, our thanks and gratitude for the wonderful care our Mother has received. The way they have cared for Mum, with respect and dignity has been outstanding. The care and attention shown, not only to Mum but also to us, especially when Mum was at the end of her
life, showed us as a family, that the staff really do care. Once again I cannot express the kindness and consideration they have shown throughout Mum's stay. What wonderful people they are!

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Review from Neil B (Son of Resident) published on 9 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am not sure my words can do Springfields Nursing Home and, more importantly, the nurses/carers justice.
My mum had terminal cancer and was taken into Springfields Nursing Home on the 13th of March after a short spell in the hospital.
I was worried that because it was a direct placement via the NHS
that the care might not be at the level I wished for. But I had nothing to worry about. Right from the start, it was clear that all the people that work there are a) experienced and b), more importantly, they genuinely care (a lot).
The manager and her team were incredible. I would go in twice a day for 3-5 hours and try to be there for meal times so I could assist. But nothing was ever too much trouble. Regardless of how busy they were, they were always there to help and assist, even if it was just for advice. As an only son, they were also very sympathetic to the fact I was losing my mum (lost my dad two and a half years ago to cancer too).

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Review from Alison T (Daughter of Resident) published on 7 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was brought into Springfields for palliative care, and although his stay was short and he passed away, the compassion, love and care shown to him by all the staff was outstanding.
Special thanks to the matron and all the team - she welcomed Dad personally on arrival with a handshake and held
his hand when we walked into his room, as I could see he was anxious.
When Dad passed, we went to say our goodbyes, and she was so respectful, knocking on his door before we entered. She then sat down with us as a family and gently guided us through the next steps.
Would highly recommend them and would like to thank them all for their kindness and humanity.

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Review from Ian D (Brother of Resident) published on 12 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was diagnosed with terminal cancer in a local hospital and transferred to Springfields for terminal and palliative care. From the very moment that she was brought to the facility, she received the best care from all of the staff, who ensured that all of her needs were met and kept her safe,
clean and comfortable for the entire time that she was there. Additionally, and perhaps most importantly, the staff related to her as a person, which was very important to me. I can recommend Springfields unreservedly to anyone who needs the services that they offer.

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Review from Francesco G (Son of Resident) published on 23 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was brought into Springfields from the hospital after being diagnosed with terminal cancer. From the moment he arrived until he passed away, he was attended to and cared for by the lovely team at the nursing home.
Nothing was ever too much trouble, and all the staff were so kind, thoughtful
and compassionate, not only to my father but to me also.
Everyone, including the owner, did everything in their power to make my father's stay at Springfields as pleasant as it could be.
I cannot express enough the gratitude I feel for each and every one of the staff members at the nursing home, and I highly recommend this facility to anyone thinking of placing a loved one in their care.

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Review from Linda D (Daughter of Resident) published on 19 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my mum receives at Springfields. The room is always clean and tidy, and we are kept well informed of any events concerning her health. Because of her health, Mum is bed bound and not able to take part in the facilities, but the staff are very attentive and treat her with
dignity. Her personal hygiene is good.

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Review from C E (Son of Resident) published on 11 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have always been helpful and have genuine compassion for their residents. This has been very comforting at a time when we have been unable to visit inside the home for much of it due to restrictions to know the family has been well looked after.

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Review from Steven S (Son of Resident) published on 20 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was transferred in July from another care home. This was our first experience with care homes, and we were shocked, to say the least by what we endured. Then she arrived at Springfields!
Since she has been at Springfields, she has improved beyond our wildest hopes; she feels safe and secure
there and is looked after by people who are not only professional but also naturally caring. They constantly interact and engage in conversations with my mother and have taken the time to get to know her and have genuine empathy and time for all the residents in there. I am so relieved she is in Springfields. I come away from a visit and know she is being cared for how we all would hope a parent in care would be. On the occasions we have good weather taking her out to look around the gardens it is blissful and cathartic; she feels like the lady of the manor. I have nothing negative to say about Springfields. My whole family are so thankful for all they do there and how they do it!

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Review from P B (Cousin of Resident) published on 24 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We found the staff always friendly and always had time to answer questions. My cousin, who needed the care, liked the staff, enjoyed the food and was content. We found the home 'homely', and it was a pleasure to visit there as he was so well looked after.

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Review from Andrew C (Son of Resident) published on 13 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 95-year-old mother has been at Springfields for over a year now. Prior to this, she lived alone at home with carer visits. After several falls and hospital admission, she was extremely frail. This home was recommended and my wife and I went to visit. Once through the door, we knew this was going
to suit her needs. After several months of special care, my mother made a brilliant recovery and even the staff say they haven't seen such a change in one of their clients. Although she is now wheelchair-bound her mind is as sharp as ever. She enjoys the social life and companionship of the other residents and the care staff. Although we aren't able to visit on a regular basis, the activities coordinator arranges FaceTime sessions so we can see and speak to mum. I cannot praise the care staff enough, especially through this pandemic, by being able to keep the residents and staff all safe and clear of COVID-19.
I can highly recommend this Care Home as being 'one in a million'!

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Review from Michael W (Widow Widower) published on 19 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When informed by Colchester General Hospital that my wife needed to be relocated into a care home, I had some concerns having heard how untrained labour was used and any care given would not be of an acceptable standard. I took the opportunity to visit some local care homes in the Colchester area and
was not too impressed. That was until I visited Springfields. I could not at first believe the difference between this care home and the other I had visited, all of the staff nurses and care staff were friendly and very accommodating. I was also struck as to how clean the kitchen was and was also pleased when told the chef catered for individual tastes. The rooms where the guests stayed in were perfect. On accepting a placement there, my wife was allocated a room overlooking fields where pheasant and peacocks would add beauty to the general outlook which made her final days memorable.

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Review from R B (Son of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was well looked after in comfortable surroundings.

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Review from J H (Daughter of Resident) published on 10 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Springfields now for over three years. She is very happy there and very settled. She has a lovely big room with most of the furniture being her own. It has French doors leading to the beautiful gardens which give her so much joy and pleasure every day throughout the different seasons.
She joins in with the daily activities most mornings which she really enjoys and benefits from. The food is delicious, nutritious and varied with a good choice. The most important aspect of the home is the staff. They are all extremely professional, caring and supportive and treat my mother with respect and dignity at all times. They enjoy a nice chat and have a good sense of humour too. Nothing is too much trouble and they are always very welcoming and supportive of the whole family. Knowing that my mother is happy, safe and well looked after 24/7 is a huge relief especially living three hours away.

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Review from R D (Son of Resident) published on 22 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents moved into Springfields in August 2019. They have a small ensuite of rooms on the ground floor with direct access to the gardens. The care and attention that they received at Springfields have been excellent particularly so during my father's recent medical treatment. They are happy to be
there and I am pleased to. I know that they are safe, warm, well-fed and cared for and that gives me complete peace of mind.

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Review from G K (Son of Resident) published on 2 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Springfield is a lovely home with every kind, friendly and supportive staff. My mum did not choose to go into a nursing home but if she had, it ould have been to Springfields. She now feels at home there and a part of her new family unit. The staff and other residents boost her spirit and her general
health and wellbeing have improved with all their loving patience and support. I am happy my mum is at Springfields and my mum is too.

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Review from Mark B (Son of Resident) published on 18 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care that has been provided to our father at Springfields Nursing Home. It is the third time that he has been in for respite care and each time he has received a warm welcome. The staff are all so attentive and friendly it has almost become a home from home to him. It is set
in a lovely location with well-kept gardens and views of the countryside, yet within easy reach of the A12 just outside Colchester so there is no getting stuck in the town traffic when visiting. We would definitely recommend it.

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Review from Gillian R (Wife of Resident) published on 4 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursing home is amazing. On a personal level, the staff are always very gentle and kind and very caring. My husband falls a lot and I am always contacted when this happens. He is kept very clean and comfortable. There are always activities going on if he chooses to attend. The nursing staff are
on hand 24 hours a day. They have an excellent chef and the meals are delicious and nutritious. The premises are beautifully clean and the residents have 5 acres of beautiful gardens to enjoy.

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Current Review Score: 8.9 (8.948)

Overview of Review Score

The Review Score of 8.9 (8.948) out of 10 for Springfields Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.772 for Springfields Nursing Home is calculated as follows: ( (46 Excellents x 5) + (9 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 57 Ratings = 4.772

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.176 Points relating to the number of positive Reviews for Springfields Nursing Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4. 5 Positive Reviews ÷ 7.4 = 0.676

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Dec 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Frequently Asked Questions about Springfields Nursing Home

What types of Care is Springfields Nursing Home registered for?

Older Person Care, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Springfields Nursing Home provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Springfields Nursing Home have?

There are 37 Single Rooms.

What are the Facilities & Services at Springfields Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Springfields Nursing Home to the centre of Colchester?

4.7 mile(s) as the crow flies, distance by road may be significantly further.