Springfields Nursing Home

Rectory Road, Copford Green, Colchester CO6 1DH
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8.9 24 Reviews
  • Springfields Nursing Home, Colchester
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Show Springfields Nursing Home on the Map

Care Provided by Springfields Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 37 Service Users
  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Offered
  • Epilepsy
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Samantha Hursey (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (37)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2019
    • Number of floors: 1

Facilities

  • Gardens
  • Ground Floor Accommodation only
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
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Springfields Nursing Home Reviews (24)

Total of 24, showing 21-24
8.9

Springfields Nursing Home has a Review Score of 8.9 (8.948) out of 10, based on 5 reviews in the last 2 years. Over all time Springfields Nursing Home has 24 reviews.

Overall Experience

  • 23
  • 1
  • 0
  • 0
  • 0

Date Published

24
3
3
5
19

Review from Lauren W (Daughter of Resident) published on 29 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My late mum lived with me for 5 years before being assessed with the need for 24hr care. I viewed a number of homes but knew instantly that this was the right one. Mum was in the home for 9 months in total. I never worried feared how she would be treated in my absence. The staff, each and every one
of them are exceptional. Kind, careing and professional. I would recommend to my dearest friends.

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Review from Jonathan E (Son of Resident) published on 2 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I don't normally write reviews, but felt impelled to tell of our family's experience of Springfields.
Mum's declining health meant she needed professional care. Although everyone goes through this, it was obviously a unique time for our family and very stressful.
The hospice kindly sourced Springfields
as an ideal place for Mum's particular care needs and we all believe that it was the best place she could have gone. She derived so much pleasure from the gardens and spoke well of all the nursing staff. They were professional, genuine and compassionately cared for Mum (and us!) She loved the staff that were assigned to her. She was content and had a quality of life that was very reassuring for the family.
The only thing she ever complained about was the food. However, she loved her food, was a great cook and latterly found eating difficult. So, that is the only aspect of this wonderful place that fell below "Excellent" but then, "Good" is...good!
Our gratitude to all at Springfields!

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Review from Claire H (Daughter of Resident) published on 18 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum was in Springfields for just over a month this year. The care was outstanding, every single person involved with mum was friendly, compassionate and went out of their way to help mum and us as a family. I'm a senior care assistant myself with no other connection to this home besides mum being
a resident there and I cannot recommend this home highly enough. Mum had a larger room which was perfect, the gardens are magnificent and the atmosphere was just warm and calming, the food was excellent and staff wonderful! 5 stars from me.

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Review from Elizabeth W (Resident) published on 28 December 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother was in need of nursing care following a fall.

Springfields has dealt with our Mothers needs with amazing professionalism kindness and empathy.


When you enter the home you are greeted and made to feel welcome by all staff.
As a family we are extremely happy and know our mothers care

needs are being met in every way.

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Current Review Score: 8.9 (8.948)

Overview of Review Score

The Review Score of 8.9 (8.948) out of 10 for Springfields Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.772 for Springfields Nursing Home is calculated as follows: ( (46 Excellents x 5) + (9 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 57 Ratings = 4.772

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.176 Points relating to the number of positive Reviews for Springfields Nursing Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4. 5 Positive Reviews ÷ 7.4 = 0.676

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Dec 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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