Review from Greg N (Son of Resident) published on 29 September 2020
Submitted via Postal Card • Report

Overall Experience

My father spent a few weeks at St George's at the end of his life. The treatment and care he received during this time was exceptional. I was provided with regular updates on his condition and found all staff at the home professional, caring and sympathetic.

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Review from Sandra E (Daughter of Resident) published on 14 April 2020
Submitted via Website • Report

Overall Experience

Mum spent the last 18 months of her life at St George’s until she died in late February. From the very first moment she arrived, she was treated with the highest respect, dignity and compassion and I can only say that, without exception, everyone there made a difference to her life. She arrived as

this quiet, frightened old lady who trusted nobody outside her immediate family yet when I sat with her the afternoon before she died, she was laughing, happy and chatty, telling me all the news about the staff who were caring for her. She loved to hear all about their families and what was happening in their lives and she loved them like family. I think it might be fair to say they grew to love her too. Mum chose to remain in her bed, never leaving her room but was always included in any activities that were going on and she thrived on the excellent food. The standard of nursing and care she received was excellent and I would have no hesitation in recommending St George’s to anyone.

Reply from Claire Pniok, Operations Director at St George's Nursing Home Witham

Thank you for taking the time to write such a lovely review for us.

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Review from Maxine L (Daughter of Resident) published on 23 March 2020
Submitted via Website • Report

Overall Experience

I cannot recommend St George’s highly enough, my father was in here for the last six weeks of his life and he was treated with gentleness and compassion by all staff at all times. The care they showed him was exemplary and the kindness shown to us as a family was amazing. He was able to pass away with

the dignity and peace he deserved and all the staff are just amazing.

Reply from Claire Pniok, Operations Director at St George's Nursing Home Witham

Thank you so much for taking the time to leave this lovely review, it is much appreciated.

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Review from Peter G (Son of Resident) published on 12 February 2020
Submitted via Website • Report

Overall Experience

My brother and I were considering whether to have our elderly mother cared for at home at the end of her life; with all the necessary nursing and health care dovetailing to meet her needs or to have her cared for under one roof in a nursing home. I have to say the concept of putting mum into a nursing

home wasn’t appealing at first, but after meeting the staff at St. George’s nursing home and seeing first hand how amazingly well they cared for mum, I am so very pleased we chose both a nursing home in general and St. George’s in particular. Although mum wasn’t there for long, her peaceful passing was in no small way due to their exemplary care. Also, on a side note, walking around the home, you sense it is a very well run organisation. I would have no hesitation in recommending St. George’s to anyone looking for a nursing home.

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Review from Ken W (Cousin of Resident) published on 13 December 2019
Submitted via Website • Report

Overall Experience

My cousin was a resident at St George's for over six years. During that period she cared for and given the utmost respect at all times. During her final few months of life, the care and nursing given were of a very high standard.

Reply from Claire Pniok, Operations Director at St George's Nursing Home Witham

Thank you for taking the time to leave us this lovely review.

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Review from Ralph (Son of Resident) published on 12 December 2019
Submitted via Website • Report

Overall Experience

In my opinion, the most important qualities for a care home are trust and caring at a personal level. It is absolutely obvious to anyone who visits their friend or relative at St George’s that all of the staff not only care about the residents but make every effort to make both the residents and visitors

know that they care. This creates a great environment and in turn breeds the trust that is so important to people who have become so vulnerable and dependent in a difficult stage of their life. St George’s is so well run and the people there all work hard and will do anything they can to help when asked. My family are so pleased about how happy our mother is at St George’s and we can absolutely recommend it to anyone.

Reply from Claire Pniok, Operations Director at St George's Nursing Home Witham

Thank you so much for taking the time to give us this lovely review.

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Review from Stephen B (Son of Resident) published on 2 May 2019
Submitted via Postal Card • Report

Overall Experience

My mother was admitted to St George's for palliative care and passed away six days after admission. St George's staff were knowledgeable and helpful with the process prior to admission and during the move from hospital. During admission and throughout her stay my mother was cared for in a professional

and caring way at all times. The room she was in was homely and comfortable. We are unable to comment on the standard of food as she was not eating. She was bedridden and unable to participate in activities. We did, however, observe the communal areas and found them to be clean, comfortable and welcoming. Overall the staff were very friendly, welcoming approachable, with nothing appearing too much trouble. The home itself being very homely and relaxing.

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Review from S P (Daughter of Resident) published on 24 April 2019
Submitted via Postal Card • Report

Overall Experience

My mother has just come home after respite care at St George's. We found the staff extremely helpful and reassuring, from my initial phone contact to the 'guard of honour' as she left. Nothing was too much trouble and the atmosphere in the home was both pleasant and optimistic. Although St George's

is some distance away, it would be our first choice, if similar care is needed in the future.

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Review from Susan W (Daughter of Resident) published on 1 November 2018
Submitted via Postal Card • Report

Overall Experience

I am very satisfied with the care my mother receives at St George's. Her needs are met by caring and friendly staff at all levels. St George's was recommended to me by another user and my expectations have been fully met.

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Review from Shirley C (Resident) published on 24 September 2018
Submitted via Postal Card • Report

Overall Experience

My mum has lived here for fourteen months. The staff are amazing and have always treated my mum to the highest of standards. The residents are treated with dignity and the staff are always happy which is a good sign of a good employer. The food is very nice and I have often had dinner here with my mum.

I would recommend this nursing home to anyone. I know only too well, what a big decision it is when that time comes. Thank you to everyone who has cared for my mum. She has been very happy here.

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Review from S D (Daughter of Resident) published on 18 May 2018
Submitted via Postal Card • Report

Overall Experience

Over the past 3 years, my Mother was in the care of St Georges, Witham. The care and support given for all of that time was excellent. Apart from the day to day care, great attention is paid to NHS reviews of individual and drug management. Support for relatives is such that you can visit anytime, discuss

problems and take holidays without worry in the knowledge that any problems will be quickly brought to your attention. Their assistance and understanding really helped me to cope with this sad and difficult period of life.

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Review from Anna D (Niece of Resident) published on 7 February 2018
Submitted via Website • Report

Overall Experience

My aunt was transferred to St George's Witham from hospital for end of life supportive care. She was shown kindness and competent and compassionate care at all times, from each member of the team. It was an enormous comfort to us all.

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Review from Elizabeth P (Daughter of Resident) published on 16 January 2018
Submitted via Postal Card • Report

Overall Experience

A very caring nursing home with staff of a high calibre.

The patient's needs were definitely put first and nothing was too much trouble in order to ensure the best respite stay possible.

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Review from Elizabeth F (Daughter of Resident) published on 19 October 2017
Submitted via Website • Report

Overall Experience

My father transferred in Spring 2015 after all involved in his care agreed St George's could support his specialist requirements due to spinal cord injury two years previously. Starting from when I first visited, prior to assessment, we were all treated with kindness and humanity. Dad was nursed with

patience, skill, gentleness, respect and attention to detail. St George's facilitated and supported the physiotherapy input and the links with the spinal unit. Any issues or changes to regime were discussed and implemented with openness and professionalism, whether raised by clinicians, family or the team themselves. The home kept me informed about treatments. We never felt unwelcome, or that dad's requirements were excessive. Treated with love, respect and care, my father enjoyed the food, took part in activities, and chose to go on outings arranged by St George's. During his life and death this year at St George's, their kindness and generosity to us all was truly exceptional.

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Review from Sarah R (Daughter of Resident) published on 2 August 2017
Submitted via Postal Card • Report

Overall Experience

St George's Witham Nursing Home has an impressive CQC record and website, but it is so much more than this!
The whole team at St George's are lovely, friendly, skilled and caring professionals who provide 1st class care to my Dad. He told me that the staff were all excellent and the food delicious.

We were all impressed by the wide range of activities on offer - especially the gardening club. Guests are always welcomed there at any time.
Dad was consistently treated with respect and dignity and given options about day to day choices such as what to eat, where to eat and what time to get up and go to bed. He was very comfortable and able to relax without worrying at St George's. This was apparent from his first day there right through to his end of life care.
I can take great comfort from knowing that my beloved dad was expertly looked after by people who, not only know and do their job well but genuinely care about their clients. It sometimes seemed as though Dad was the only person they had to look after.
I really cannot fault the care provided and am so glad I chose St George's

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Review from Julie B (Daughter of Resident) published on 24 March 2017
Submitted via Postal Card • Report

Overall Experience

Very friendly staff - although there are times when they are short staffed - evenings and weekends.
Well managed.
Clean and comfortable.
Good choice of meals and regular tea/coffee.
Good activity programme.
Although I can always ask the management team of nursing staff about my father, it would

be good if they gave a progress report of any changes/visits by a doctor etc. It could be a two-way process where we can also feedback about Dad's feelings - depression/happy etc.

Reply from Claire Pniok, Operations Director at St George's Nursing Home Witham

We are pleased to receive constructive feedback and are always looking at ways in which we can improve the service we provide. Our staffing levels are determined by using the Rhys Hearn dependency score system and always staff in excess of this. The number of staff on duty at the weekends should always be the same as during the week. As with any service, we are occasionally vulnerable to last-minute staff absenteeism and we make every effort to address this at the time.

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Review from J T (Daughter of Resident) published on 22 March 2017
Submitted via Postal Card • Report

Overall Experience

A lovely home.
Mum settled in really well.
They have a range of activities that she can join in with.
The carers and staff are very helpful and treat my Mum with the utmost respect.

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Review from P H (Father of Resident) published on 16 February 2017
Submitted via Postal Card • Report

Overall Experience

Expert medical opinion resulted in the ending of further chemotherapy for our son. He arrived at the nursing home needing loving care in his final days. That is exactly what he received day and night for his remaining seven days. Every member of staff was outstanding in their care and speedy responses

to his needs. He commented after three days that he had made the right decision by choosing St Georges's.

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Review from H R (Husband of Resident) published on 23 January 2017
Submitted via Postal Card • Report

Overall Experience

Where do I start? Firstly the care my wife receives was first class. Also, I was looked after by one and all. They are simply brilliant people when one is going through what we were going through, a very rough patch.
The staff, all included, were and are still brilliant. The word care at St George's

was executed and I am grateful to them. I would highly recommend to anybody. Thank you one and all at St Geroge's care home, Witham, Essex.

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Review from Cheryl M (Granddaughter of Resident) published on 19 January 2017
Submitted via Postal Card • Report

Overall Experience

My grandfather has been here for 9 months. We were worried he wouldn't settle but the care he has received has been second to none. The staff are lovely, his surroundings are calm and his every need is met - even if he wants porridge at dinner-time. The home is clean and tidy. There are lots of things

for residents to do, should they wish.

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St George's Nursing Home Witham

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