Boscombe Lodge

65 Boscombe Road, Southend-on-Sea SS2 5JD
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7.7 4 Reviews
  • Boscombe Lodge, Southend-on-Sea
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Care Provided by Boscombe Lodge

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 31 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Aurora Bunica (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (23)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2007

Funding & Fees Guide for Boscombe Lodge

  • Please ring to enquire regarding prices we do take social services clients.

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On site Parking


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Boscombe Lodge Reviews (4)

7.7

Boscombe Lodge has a Review Score of 7.7 (7.712) out of 10, based on 4 reviews in the last 2 years. Over all time Boscombe Lodge has 4 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
  • 1

Date Published

4
3
3
4
0

Review from G P (Nephew of Resident) published on 4 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Auntie was in Boscombe Lodge for over 5 years until she recently passed away. During that time the team at the Home were always extremely professional, caring, kind and supportive to my Auntie, other residents and to visitors alike. It was so clear that each of the carers genuinely cared about the
residents and that their aim is to make the rest of their life no matter how long or short count and to be lived with dignity. I found the standard of care to be of an exceptionally high standard and would recommend this nursing home to prospective residents with no hesitation.

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Review from Lesley B (Niece of Resident) published on 4 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Auntie has now sadly passed away during the past week. But she was at Boscombe Lodge for over 5 years. When she went into the Nursing Home in October 2019 the prognosis wasn't very good at all and the Hospital gave her weeks or months. She wasn't even opening her mouth to eat at the time. But the
care team, particularly the Nursing Manager of the Home, did everything she could possibly do for my Aunt and I could see what great care went into looking after her during her final years. I will be forever grateful for what they did for my Aunt. and Every time I visited I always felt extremely welcomed. I found all the staff very friendly, and pleasant and treated me with respect. Even the maintenance and office staff.

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Review from Lorraine M (Daughter of Resident) published on 10 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was discharged from hospital into Boscombe Lodge. Mum was cared for incredibly well. Although she was bedridden, Mum was washed regularly, preventing any bed sores etc. Mum really picked up in this care home. Sadly, we lost mum in September 2024, the home did everything they could to keep Mum
comfortable. Would definitely recommend.

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Review from S B (Daughter of Resident) published on 10 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I do not recommend Boscombe Lodge. My dad was discharged there by the Hospital. First impressions weren’t good, the first thing the manager said was Dad's prognosis wasn’t good and who was paying for his care; which I found very insensitive. Residential care was a big step for Dad, he had been living
independently. Sadly my first impression was correct, in the short time Dad was at Boscombe, the carers said he was lactose intolerant (he isn’t) and wouldn’t allow him milk or dairy products, they put sweets or biscuits given to him by visitors, out of his reach and told me not bring them for him. I noticed my father becoming confused (he does not have dementia) and flagged that he may have an infection, it took several days for this to be acted on and he became more confused. Dad’s time there ended when he broke a hip after an unwitnessed fall, in his room. The A&E doctor said he had a UTI and Hyponatremia. Dad did not return and is now well cared for at a different care home.

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Current Review Score: 7.7 (7.712)

Overview of Review Score

The Review Score of 7.7 (7.712) out of 10 for Boscombe Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.978 for Boscombe Lodge is calculated as follows: ( (29 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) + (9 Very Poors x 1) ) ÷ 46 Ratings = 3.978

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.734 Points relating to the number of positive Reviews for Boscombe Lodge is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2. 3 Positive Reviews ÷ 6.2 = 0.484

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Jul 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Boscombe Lodge

What types of Care is Boscombe Lodge registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Boscombe Lodge provide?

Own GP if required is an additional type of care provided.

How many Rooms does Boscombe Lodge have?

There are 23 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Boscombe Lodge?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Boscombe Lodge to the centre of Southend-on-Sea?

0.3 mile(s) as the crow flies, distance by road may be significantly further.