Mountdale Nursing Home

59 Mountdale Gardens, Leigh-on-Sea SS9 4AP
Submit a Review
9.2 13 Reviews
  • Mountdale Nursing Home, Leigh-on-Sea
Other Care Homes you may be interested in:
Group Logo
Care Homes belonging to St Fillans Care Home
St Fillans Care Home
9.6
Member Logo
Care Homes belonging to Crouched Friars
Crouched Friars
9.8
Member Logo
Care Homes belonging to Down Hall Residential Home
Down Hall Residential Home
Group Logo
Care Homes belonging to Elmcroft Care Home
Elmcroft Care Home
9.3
Group Logo
Care Homes belonging to Brentwood Care Centre
Brentwood Care Centre
9.6
Member Logo
Care Homes belonging to Edensor Care Centre
Edensor Care Centre
8.6
Show Mountdale Nursing Home on the Map

Care Provided by Mountdale Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 24 Service Users
  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Substance Misuse
  • Younger Adults
  • Care Offered
  • Alzheimer's
  • Autism/ASD
  • Cancer Care
  • Cerebral Palsy
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Owner
  • Mountdale Ltd
  • Person in charge
  • Nathaniel Dogar (Owner)
  • Admission Criteria
    • Not under 65 years of age
    • Ages 18+
  • Room Information
    • Single Rooms (22)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
Are you the Owner/Manager of Mountdale Nursing Home? View your Advertising Options

Mountdale Nursing Home Reviews (13)

9.2

Mountdale Nursing Home has a Review Score of 9.2 (9.214) out of 10, based on 5 reviews in the last 2 years. Over all time Mountdale Nursing Home has 13 reviews.

Overall Experience

  • 12
  • 1
  • 0
  • 0
  • 0

Date Published

13
3
3
5
8

Review from A J (Daughter of Resident) published on 19 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dad was recently moved to Mountdale. He was poorly with dementia and had been for some years, he was also difficult to deal with. The staff at Mountdale have been outstanding with him. Patient and caring. Unfortunately today he passed away , but the family have received kindness and consideration
to the family. We can't fault this nursing home and would highly recommend to others considering placing their relative here. Many thanks to all staff.

Reply from Akhil Dogar, Manager at Mountdale Nursing Home

Thank you for sharing your kind words during such a difficult time. We're truly sorry for your loss. It's heartwarming to know that the care and support your dad received at Mountdale brought comfort to both him and your family. Our team is committed to providing compassionate care, and we're grateful for the opportunity to have cared for him. Our thoughts are with you and your family, and we truly appreciate your recommendation.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S L (Wife of Resident) published on 12 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Mountdale Nursing Home for about three and a half years and in that time there have been many improvements and the staff have always been very helpful and friendly and always willing to help.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kevin G (Son of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This home gave my mum tremendous care, with all the staff contributing to her well-being.
Having nurses on site meant the NHS district nurse was not required to visit. This, and the excellent local GP, meant any issues could be diagnosed quickly and any further medication swiftly administered, minimising
discomfort. The meals are mainly traditional British food, but as my mum liked other types of meals - curry, for example - the manager bought some meals, especially for Mum. Mum required a seat air cushion and the manager promptly purchased a new one.
Mum's stay was only short, but the care and then the palliative care were outstanding.

Reply from Nathaniel Dogar, Manager at Mountdale Nursing Home

Thank you so much for sharing your experience. It's wonderful to hear that your mum received such thoughtful and attentive care. We're glad her time at the home was as comfortable as possible during such a difficult period. Warm Regards Management


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret R (Wife of Resident) published on 29 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I are so very grateful for the devoted care shown to my late husband. He sadly passed away in the home after just two weeks. The support given to myself and our family was wonderful, we are truly thankful for their kind devotion and for making my husband's last few weeks so comfortable.

Reply from Nathaniel Dogar, Manager at Mountdale Nursing Home

Thanks for your feedback, we will try to improve wherever we did not do as per your expectations.
I wish you a new year full of peace and joy.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sarah E (Daughter of Resident) published on 18 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After many weeks in hospital Mum was discharged to Mountdale Nursing Home. A member of staff called Dad the moment Mum arrived, even though it was at the busy tea/drugs time, saying we could visit Mum any time that evening to see that she was settled. Mum spent the next 2 weeks there before sadly passing
away and I cannot fault the care and dignity that all the staff showed mum. It was obvious that they spent time with her and talked to her as they got her personality spot on within a day or so. Their care, professionalism and compassion shone through, from a smile to greet you at the door to the support we needed at the very end they really could not have done more for Mum or us as visitors.

Reply from Nathaniel Dogar, Manager at Mountdale Nursing Home

Thanks for the feedback, I appreciate your feedback on areas where we met your exceptions and will work towards improving where we did not do well.
Warm regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G B (Son of Resident) published on 18 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was cared for with kindness, respect, dignity and professionalism. My son and I were treated very compassionately and the family are forever grateful to the manager and his team for their fine standards.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nicola (Daughter of Resident) published on 20 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Mountdale Nursing Home for the last ten days of her life. The management and staff team were exemplary in all aspects of her care. She was treated with respect and dignity at all times and I was made to feel welcome too. It was a difficult time for me and I was fully informed
in all aspects of my mother’s care. My questions were answered and my wishes were respected. My mother was able to rest peacefully and calmly for which I will be eternally grateful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Trevor B (Son of Resident) published on 3 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad had colon cancer that got worse very quickly with delirium which is a very distressing condition for us all.
Unfortunately, he was only in Mountdale Nursing Home for eight days until he died, but the place is very, very homely and the staff are just incredible.
They are so friendly and professional
and nothing is too much trouble for them.
We were treated with total respect and given space to be alone together when it was needed.
I spent the final 24 hours with my lovely Dad holding his hand, the staff were just terrific and offered help to us throughout the night.
I recommend Mountdale without any reservations at all - it was perfect in every way for our needs.
In my sorrow at losing my lovely Dad I am so sure I made the right decision for the last part of his life and that does bring with it a certain amount of satisfaction that I could not have found a more caring and accommodating place for my father to end his days in, surrounded with respect, dignity and love.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Emma E (Granddaughter of Resident) published on 24 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The whole journey happened so fast for my Grandad.


The owner was incredible from start to finish. Grandad was only in the care home for a matter of days - but it was the most compassionate, caring last few days anyone could wish for.


I cannot tell you how wonderful the care home staff were -

I cannot thank them enough for the incredible dignity you showed Grandad. Respect to anyone with a care job! They always smiled and gave us all hope, they talked to us as if we were friends.


The love and sincerity involved were simply impeccable. The home is clean and DOES NOT SMELL. No request was ever too much.


Thank you, to the owner, his son and his team. They made a very hard time for the nearest and dearest a much more capable task.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jan L (Daughter-in-law of Resident) published on 4 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family were so grateful to all the staff at this Nursing Home for the wonderful care and support given to our late mother. Not only was she looked after with compassion and love in the last few weeks of her life, but when the family visited they were made welcome and nothing was too much trouble.
We have already recommended a friend to have a look at the home for his elderly father.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Glen H (Son of Resident) published on 6 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum was only in Mountdale for a short period of time but the quality of care she received was outstanding.


Nothing was too much trouble for the manager and his excellent staff.


My Mum was really worried about going into a nursing home but she was very happy there and they ensured she was very

well looked after.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Laurence M (Son of Resident) published on 4 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The end of life care my mother received was outstanding. I am a recently retired nursing officer and I could not fault any part of my mother's care. All the staff were lovely, not only to my mother but to me as well at this difficult time. It was clear to me that all the staff had been trained to
a high level and their manner whilst carrying out their work was excellent. Nothing was too much trouble in regard to the care my mother received and all written records were always done to a high standard. I was kept informed by the nurses at each vital stage in regard to the end of life plan of care. I cannot praise this nursing home enough as in my career I visited homes that I would not have been happy for my mum to go. Thanks so much to all the team for looking after my mum for the last six weeks of her life.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Fiona J (Daughter of Resident) published on 21 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and compassion shown to our Mum was absolutely outstanding. When I came to visit Mountdale while looking for a nursing home I was instantly struck by the caring, genuine staff that I met. I knew instantly that this was where I wanted Mum to be. Sadly she was only here briefly before passing
away. Thank you from the bottom of our hearts for helping Mum to die in such a dignified manner and thank you for your support to the family as well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.2 (9.214)

Overview of Review Score

The Review Score of 9.2 (9.214) out of 10 for Mountdale Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.714 for Mountdale Nursing Home is calculated as follows: ( (40 Excellents x 5) + (16 Goods x 4) ) ÷ 56 Ratings = 4.714

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.5 Points relating to the number of positive Reviews for Mountdale Nursing Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 5 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Nov 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Mountdale Nursing Home

What types of Care is Mountdale Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Learning Disability, Physical Disability, Substance Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Mountdale Nursing Home provide?

Day Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Mountdale Nursing Home have?

There are 22 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Mountdale Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Mountdale Nursing Home to the centre of Leigh-on-Sea?

1.2 mile(s) as the crow flies, distance by road may be significantly further.