Abbotts Barton

40 Worthy Road, Abbotts Barton, Winchester SO23 7HB
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9.8 115 Reviews
  • Abbotts Barton, Winchester
Abbotts Barton occupies a commanding position in a pleasant residential area within easy reach of the historic city of Winchester. As well as providing excellent levels of comfort, some rooms offer marvellous views across to the city and its magnificent cathedral.

Residents enjoy companionship and can join in with singing, music, exercise and arts and crafts sessions. There is the opportunity for gentle gardening activities in the summer sunshine, and there is a busy pen pal scheme.
The home is registered for nursing care and staffed by dedicated nurses and health care professionals with extensive experience in caring for age-related conditions and fully trained in infection control.

A large, bright reception area greets visitors on arrival at Abbotts Barton where residents often gather for a chat and a pre-luncheon drink.

Move on around the home and beautifully furnished lounges are found overlooking the wonderful gardens, a fabulous dining room, sixty-three en-suite bedrooms, a hydrotherapy bath, and many more delightful areas and rooms which all contribute to the community that is Abbotts Barton Care Home.

All of the home's sixty-three bedrooms are en-suite, lounges are comfortably furnished and residents also have the use of hydrotherapy and spa baths.

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Care Provided by Abbotts Barton

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 63 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Dee Lovewell (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (63)
    • Single Rooms with ensuite Wet Room (28)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2008

Funding & Fees Guide for Abbotts Barton

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,518
  • (these prices are only a guideline, please contact Abbotts Barton to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • At Abbotts Barton, there are no specific visiting hours, all that is asked is that you let the home know you are in the building by signing in on the Ipad in Reception, if outside of Reception hours, just ring the bell and a member of staff will enable your visit.


  • Parking

  • Parking is available on site at Abbotts Barton, all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be saved.


Abbotts Barton Reviews (115)

Total of 115, showing 21-40
9.8

Abbotts Barton has a Review Score of 9.8 (9.751) out of 10, based on 18 reviews in the last 2 years. Over all time Abbotts Barton has 115 reviews.

Overall Experience

  • 93
  • 19
  • 2
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  • 0

Date Published

115
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Review from Yvonne T (Daughter of Resident) published on 15 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Abbotts Barton are lovely. Very helpful, made Dad feel welcome. Lovely food, good staff always willing to help you. Room kept spotless. Will miss going to see them all.

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Review from John B (Respite Resident) published on 6 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I spent two weeks in Abbotts Barton for respite care whilst recovering from a knee replacement operation. I did not require nursing care nor help with medication, dressing, washing, etc and I could walk around unaided. I found Abbotts Barton to be bright, clean, and tastefully furnished with pleasant
well-kept gardens. The staff were friendly and helpful and I felt at home immediately. I enjoyed my stay in Abbotts Barton and would recommend it to others.

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Review from Jean S (Respite Resident) published on 4 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My stay at Abbotts Barton for respite care after a stressful, (of necessity), taxing week in hospital, afforded me such a great deal of kind attention regaining confidence with stimulating activities. Very restful and pleasant surroundings that I will not neglect to recommend your home to family members
or other acquaintances. Thank you all concerned very much.

Reply from Dee Lovewell, Home Manager at Abbotts Barton

Thank you for your kind review. I know that you expressed how much you enjoyed your stay with us and we look forward to seeing you again soon. We would love to get to know you better, to enable us to tailor future stays with us.


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Review from Anthony B (Husband of Resident) published on 20 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife came for recuperation after three weeks in hospital. The nursing and patient care have been extremely attentive and good. You have happy and motivated staff who really care about their job and those they look after.

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Review from B J (Respite Resident) published on 23 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have received a very warm and friendly welcome making me feel at home. The care I have received was excellent. I will always remember my short respite stay here.

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Review from Richard P (Son of Resident) published on 28 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I really can't praise Abbotts Barton enough. The team have delivered an outstanding level of care for my mum. She arrived at the home not being well physically or mentally but they have treated her with great dignity and attentiveness since the moment she arrived. Any time she has had a medical issue
they have quickly identified it and treated it appropriately and have managed her pre-existing health conditions very well. They are really doing their very best to give my mum the highest standard of care. The facilities are bright, clean, and of a high standard. Staff are very approachable and are always happy to take the time to discuss my mum's care. Visiting is also very easy and flexible. They even make you a nice cup of tea! My mum is in the best place for her and I am very grateful. Thank you!

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Review from Deborah G (Daughter of Resident) published on 7 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We can relax knowing our mother is so well looked after. All the staff are friendly and caring. The food is delicious, the rooms bright, everywhere so clean and cheerful and the gardens are lovely. Every day there are activities for the residents. My mother can have her hair and nails done. When the
paramedics were called out to my mother they said they rarely got called here as the care is so good and this was the best care home in the area. I agree.

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Review from A L (Daughter of Resident) published on 18 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think the care is wonderful and very attentive to the needs of all. Covid has added an extra workload and staff take it all on board. The caring staff should be highly valued. Many thanks to all the team.

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Review from S F (Son of Resident) published on 5 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A first-class facility, well maintained with caring, professional staff. My mother is settled and comfortable. I have peace of mind that she is being well looked after.

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Review from Constance M (Resident) published on 15 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant and helpful staff. Good food.

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Review from C W (Son of Resident) published on 24 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 97-year-old mother moved into Abbots Barton in January 2021 and 8 months later she remains very happy and contented. She cannot speak highly enough of all the staff. The home is kept clean and tidy and organises a good range of activities and outings. It also has a lovely garden. Highly recommended.

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Review from J B (Daughter of Resident) published on 10 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Abbots Barton in June 2021 and already we can see a huge change in Mum's well-being. We find Abbots Barton a very friendly, caring, and supportive environment. The family feel that the staff are very conscientious and not only listen to Mum's needs but take action to address them. Mum says
that she is very happy and relaxed here.

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Review from Edna W (Resident) published on 10 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It has to be said that Abbotts Barton has been really good for me, having had a few mental issues. Everyone here at Abbotts Barton has been helpful, encouraging, cheerful, efficient, and most of all, extremely kind. The quizzes etc, have been great (and I have even been able to answer some of the questions)!
To sum it all up, my stay has been really enjoyable. I have also met some lovely people, who I hope will remain friends. P.S. compliments to the chef - the food was great!

Reply from Dee Lovewell, Home Manager at Abbotts Barton

Thank you for the kind words about our home, we hope to make it an even better experience, should you visit us again.


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Review from C H (Niece of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since arriving at Abbots Barton my uncle has consistently received quality care, his original plan was to stay for two weeks respite. However, he has been so happy with the home and staff he has decided to stay permanently. He found the staff to be courteous, compassionate and caring. What could have
been an anxious, stressful time for him was made easier, as a result of the support he received. We are very happy that he is in good hands. Rooms are clean, bright and airy with plenty of room and daily activities and entertainment that are fantastic. The excellent menu he's found to be an added bonus.

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Review from Mary H (Respite Resident) published on 1 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

To some extent, it is hard to judge as we have nothing to compare it with, and because of isolation, we were unable to join in any of the activities or explore the facilities.
I have enjoyed my stay here and am very impressed with the physical care I have received, especially as you have achieved
so much more contact than I have with my GP in years! I know lockdown did not help but the respite care has been a marvellous help to me.

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Review from D F (Resident) published on 23 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care excellent.

Reply from Dee Lovewell, Home Manager at Abbotts Barton

Thank you very much for your review and the likelihood you would recommend us. We recognise that the food may not be the same as your own personal cooking but overall you feel the food is good. Our chef will carry on working with you, to enhance your experience.


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Review from P V (Daughter of Resident) published on 20 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Without exception, everyone has been efficient, kind, empathetic give in extremely difficult circumstances of emergency admittance over the Christmas period from a different county and Covid-19 complication

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Review from K H (Daughter of Resident) published on 18 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My mother has been a resident of this Care Home for over four years. I rang on 17.03.2020, to ask for an update from the Nursing team about my mother's current health status, to be told: "she didn't complain of no pain or anything" (quote). As my dear mother has been in a vegetative state for many
many months with absolutely no verbal communication, no eye contact, no signing; this was nothing but a casual uninformed comment, in essence, a fob off! How a member of the Nursing team at Abbotts Barton Care Home, Winchester thought I would find a guesstimate reply sufficient hurts, it was and still is deeply unacceptable and insulting. If your Nursing staff are uniformed, they should refer to the individuals' medical notes. You are Service Providers, charging 'some' a lot of money for Care and a Service, this is yet another issue. Your motto 'Cherishing You' requires room for improvement. Internally generated postal card reviews are likely to follow 'a complaint'.

Reply from Elaine Farrer, Operations Director at Abbotts Barton

Thank you for your comment and feedback. We are sorry that you did not feel communication with the home was satisfactory in the instance you refer to in your review. As you know Colten Care and yourself had a number of challenges, particularly around communication, whilst your mother was in our care. Having investigated the comment further it appears there has been a misunderstanding during the telephone call regarding the pain assessment. We are confident that the staff team, who cared for your mother, knew that she was not in any pain at that time. We are also confident that the team was able to recognise if your mother was in pain at any time. We are sorry that you didn’t feel able to share this complaint with the home directly.
The review score submitted is not indicative of other reviews or comments posted on carehome.co.uk. Your views about Abbotts Barton are not shared by others using this platform. We worked closely with your mother's joint power of attorney and professional agencies, including our regulators, who have endorsed the home for the high standard of care provided. The scores associated with the management and treating individuals with dignity are not scores associated with the home. We have every confidence in the home’s management team. The feedback we have received from others, reassures us that individuals are treated with dignity and respect. I am sorry that we have not been able to have a more amicable relationship with you whilst your mother was a resident with us.


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Review from P C (Resident) assisted by family/friend published on 19 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had two weeks of respite care after three weeks in hospital. I was very well looked after.

Reply from Dee Lovewell, Home Manager at Abbotts Barton

Thank you for the likelihood of you recommending our home. We accept that at times personal choice and family time take priority over our activities. We are glad that you felt well looked after.


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Review from R S (Daughter of Resident) published on 11 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff have been wonderful in helping Mum get back on her feet.

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Current Review Score: 9.8 (9.751)

Overview of Review Score

The Review Score of 9.8 (9.751) out of 10 for Abbotts Barton is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.751 for Abbotts Barton is calculated as follows: ( (173 Excellents x 5) + (27 Goods x 4) + (2 Satisfactorys x 3) + (7 Poors x 2) ) ÷ 209 Ratings = 4.751

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abbotts Barton is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Sep 2017

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

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Meet the Team (2)

Dee

Dee Lovewell

Job Title: Home Manager

Dee leads the team at Abbotts Barton and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have any questions or queries.


Jane

Jane Shaw

Job Title: Clinical Lead

Jane is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident, through the delivery of consistently high levels of clinical care.