Funded Nursing Care will be applied for if nursing is required.
Camberley Woods Care Home - Avery Collection has a Review Score of 9.5 (9.516) out of 10, based on 14 reviews in the last 2 years. Over all time Camberley Woods Care Home - Avery Collection has 92 reviews.
Review from Lesley P (Daughter of Resident) published on 24 July 2018
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Reply from Marketing, Marketing at Camberley Woods Care Home - Avery Collection
Thank you for taking the time to share your experience of Gracewell of Camberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Camberley Team
Facilities
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Cleanliness
Treated with Dignity
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Review from Janette B (Daughter of Resident) published on 27 June 2018
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Reply from Marketing, Marketing at Camberley Woods Care Home - Avery Collection
Thank you for taking the time to share your experience of Gracewell of Camberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Camberley Team
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joan R (Wife of Resident) published on 1 June 2018
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Reply from Marketing, Marketing at Camberley Woods Care Home - Avery Collection
Thank you for taking the time to share your experience of Gracewell of Camberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Camberley Team
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Stephen T (Son of Resident) published on 1 June 2018
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Reply from Marketing, Marketing at Camberley Woods Care Home - Avery Collection
Thank you for taking the time to share your experience of Gracewell of Camberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Camberley Team
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mick L (Son of Resident) published on 2 May 2018
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Reply from Marketing, Marketing at Camberley Woods Care Home - Avery Collection
Thank you for taking the time to share your experience of Gracewell of Camberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Camberley Team
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A B (Daughter of Resident) published on 6 March 2018
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Reply from Marketing, Marketing at Camberley Woods Care Home - Avery Collection
Thank you for taking the time to share your experience of Gracewell of Camberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Camberley Team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Clifford M (Son of Resident) published on 6 March 2018
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Reply from Marketing, Marketing at Camberley Woods Care Home - Avery Collection
Thank you for taking the time to share your experience of Gracewell of Camberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Camberley Team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Marion R (Wife of Resident) published on 12 January 2018
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Reply from Marketing, Digital Marketing Executive at Camberley Woods Care Home - Avery Collection
Thank you for taking the time to share your experience of Gracewell of Camberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Camberley Team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Janet M (Daughter of Resident) published on 12 January 2018
Submitted via Postal Card •
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Reply from Marketing, Digital Marketing Executive at Camberley Woods Care Home - Avery Collection
Thank you for taking the time to share your experience of Gracewell of Camberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. We are so proud that you feel this way in your review.
The Gracewell of Camberley Team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Linzi C (Granddaughter of Resident) published on 12 January 2018
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Reply from Marketing, Digital Marketing Executive at Camberley Woods Care Home - Avery Collection
Thank you for taking the time to share your experience of Gracewell of Camberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Camberley Team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Derek P (Friend of Resident) published on 12 January 2018
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Reply from Marketing, Digital Marketing Executive at Camberley Woods Care Home - Avery Collection
Thank you for taking the time to share your experience of Gracewell of Camberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Camberley Team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gordon M (Son-in-law of Resident) published on 12 January 2018
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Reply from Marketing, Digital Marketing Executive at Camberley Woods Care Home - Avery Collection
Thank you for taking the time to share your experience of Gracewell of Camberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Camberley Team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L B (Daughter of Resident) published on 12 January 2018
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Reply from Marketing, Digital Marketing Executive at Camberley Woods Care Home - Avery Collection
Thank you for taking the time to share your experience of Gracewell of Camberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Camberley Team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G S (Daughter of Resident) published on 22 December 2017
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Reply from Marketing, Digital Marketing Executive at Camberley Woods Care Home - Avery Collection
Thank you for taking the time to share your experience of Gracewell of Camberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Camberley Team
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Nicki M (Partner of Resident) published on 22 December 2017
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I have recommended to all my friends with old mums and dads. All visitors we have are very pleased with the place.
Reply from Marketing, Digital Marketing Executive at Camberley Woods Care Home - Avery Collection
Thank you for taking the time to share your experience of Gracewell of Camberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Camberley Team
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lyn G (Mother of Resident) published on 12 December 2017
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Reply from Marketing, Digital Marketing Executive at Camberley Woods Care Home - Avery Collection
Thank you for taking the time to share your experience of Gracewell of Camberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Camberely Team
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Helen M (Daughter of Resident) published on 29 November 2017
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Reply from Marketing, Digital Marketing Executive at Camberley Woods Care Home - Avery Collection
Thank you for taking the time to share your experience of Gracewell of Camberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of xxx Team
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C J (Daughter of Resident) published on 4 October 2017
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Reply from Sunrise Team, Digital Marketing Executive at Camberley Woods Care Home - Avery Collection
Thank you for taking the time to share your experience of Gracewell of Camberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Camberley Team
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Avril M (Mother-in-law of Resident) published on 7 September 2017
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Reply from Lewis Sluman, Digital Marketing Executive at Camberley Woods Care Home - Avery Collection
Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Gracewell of Camberley – particularly at such a difficult time.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Camberley Team
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Elizabeth W (Daughter of Resident) published on 9 August 2017
Submitted via Postal Card •
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Reply from Lewis Sluman, Digital Marketing Executive at Camberley Woods Care Home - Avery Collection
Thank you for taking the time to share your experience of Gracewell of Camberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Camberley Team
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.5 (9.516) out of 10 for Camberley Woods Care Home - Avery Collection is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.7 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.802 for Camberley Woods Care Home - Avery Collection is calculated as follows: ( (144 Excellents x 5) + (17 Goods x 4) + (2 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 167 Ratings = 4.802
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.714 Points relating to the number of positive Reviews for Camberley Woods Care Home - Avery Collection is based on 13 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 91 registered maximum number of service users is 18.2. 13 Positive Reviews ÷ 18.2 = 0.714
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: General Manager
Joined: 2024
I earned my Nursing degree in Portugal in 2000 and gained extensive experience working as a staff nurse in both NHS and private hospitals, followed by care homes. After moving to England in 2013, I continued as a Staff Nurse in a care home and transitioned to management in 2014 as a Deputy Manager.
I am passionate about making a positive impact on people’s lives and passing that passion to my residents, their families, and my team at Camberley Woods Care Home. Our home combines exceptional care, wonderful residents, and a welcoming environment, and I take great pride in the work my team and I do to improve the quality of life for our residents.
Job Title: Client Liaison Manager
I am delighted to have joined Signature Care Homes in my role as a Customer Liaison Manager at Signature at Camberley. I have come from a background of customer service, and very much look forward to utilising these skills in a care home environment, offering support to prospective new residents and their families, as they search for a new lifestyle and peace of mind in their surroundings, supported by the best team of caring and dedicated staff.
Job Title: Acitivities Coordinator
I joined in 2018 as an activities assistant, I quickly came to love being able to brighten peoples day through finding and providing meaningful activities. I have since started my new role as the Activities Coordinator where I now organise and manage all the weekly and special monthly events for our residents and truly enjoy my job here. Our home looks after over 80 residents, all of whom are special and enjoy a wide range of interests and activities.
Job Title: Head Housekeeper
I have been working here for over 16 years. Our residents are one of a kind and I take great pride in ensuring everyone is in a clean, safe and happy environment. Myself and my team enjoy being with the residents every day, getting to know everyone individually to ensure we can deliver a truly personalised experience.
Job Title: Home Administrator
Having joined the team in 2018 as home administrator I am responsible for the administrative and financial duties for the home. I ensure that you are greeted with a smile and looked after from the reception team. I love the interaction with the residents and helping the team make this a happy home.