Allenbrook Nursing Home

34 Station Road, Fordingbridge SP6 1JW
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8.3 46 Reviews
  • Allenbrook Nursing Home, Fordingbridge
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Care Provided by Allenbrook Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 43 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Allenbrook Care Ltd
  • Person in charge
  • Camelia Tendea (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (41)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (6)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2021
    • Number of floors: 3

Funding & Fees Guide for Allenbrook Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,200
    • Self-Funded Nursing Care from £1,200

  • Fees quoted are exclusive of any NHS Funded Nursing Care contribution
  • (these prices are only a guideline, please contact Allenbrook Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors always welcome


  • Parking

  • Free parking available on site


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Allenbrook Nursing Home Reviews (46)

Total of 46, showing 1-20
8.3

Allenbrook Nursing Home has a Review Score of 8.3 (8.316) out of 10, based on 2 reviews in the last 2 years. Over all time Allenbrook Nursing Home has 46 reviews.

Overall Experience

  • 33
  • 13
  • 0
  • 0
  • 0

Date Published

46
1
1
2
44

Review from J H (Son of Resident) published on 8 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Allenbrook 2 months ago and I've been nothing but impressed with the care she's received to date. First impressions were very positive with a manager who was keen to show me around and answer my questions. Staff are pleasant and helpful and seem to be happy in their work.
Happy
to recommend!

Reply from Ian Stott, Support & Development Manager at Allenbrook Nursing Home

Many thanks for your kind words, it's great to know you're so happy with the care we provide!


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Review from Rupert K (Son of Resident) published on 6 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent the last eight months of her life in Allenbrook and I was blown away by the care she received. Despite not really wanting to remain in this world, my Mum developed great relationships with all the staff who were so kind and caring right up until her last breaths. The whole staff team
felt like one big, happy family. Her room was delightful, the food was good (we even got to eat it sometimes when visiting) and the admin team were superb at keeping in touch with me and my siblings whenever there was a problem. Several of the staff even attended my mother's funeral which was very heartwarming. We couldn't have asked for more from a nursing home.

Reply from Ian Stott, Support & Development Manager at Allenbrook Nursing Home

Many thanks for your kind words Rupert, we'll make sure to share them with the staff who cared for your mother. We really appreciate you taking the time to share your experience of Allenbrook- feedback like this makes such a difference to our team.


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Review from A D (Daughter of Resident) published on 14 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My parents went to Allenbrook Nursing Home for a respite period. My father deteriorated during his stay and died there. He was receiving palliative care before he moved in and was already unwell prior to his arrival. My parents were resistant the move and found leaving their home traumatic. My father
fell during the night within the first 24 hours of his stay. He had dementia and his mobility was poor which he did not understand. We were all upset by this fall. I appreciate that without a 1:1 24 hour 'watch', it was almost impossible to prevent this, however, we felt that with more night staff on duty, this possibly could have been prevented. The staff nurse rang me the next day and gave a full explanation and apology. Apart from this incident, we found the nurses, the carers, the domestic cleaners, the reception staff and the managers extremely kind, caring, skilled, experienced, warm and helpful and so supportive. His end of life care was exemplary. Nothing was too much trouble. Thank you so much.

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Review from Amy S (Daughter of Resident) published on 13 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My parents recently spent over three weeks at Allenbrook Nursing Home and my father died there. As my parent's rooms were tucked away and because the care and nursing staff were limited in number, response times to their call bells were rather slow (sometimes over half an hour). However, the staff were
without fail, kind, caring and respectful. In the last days of my father’s life the nursing care was tender and attentive.
The food was as good as it could be, given it was mass catering and the home-made cakes were very good.
The building and gardens were a little tired looking and the layout of the day room made it like a waiting room, but on the whole it was a good experience and the kind staff give the home a warm, homely feel.

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Review from John W (Son of Resident) published on 13 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went into Allenbrook in April last year, prior to going in she was extremely resistant to giving up her independent living, but the level of help and support and reassurance given to her was way beyond anything we expected in the end the transition went really well, the place is beautiful,
the staff are so caring the rooms are lovely and the community-based activities made her settle in from day one, we made daily checks on her and nothing was too much trouble in keeping us up to date on how it was going, we visited daily for the first few days and bearing in mind this was still very much in COVID times every effort was made to accommodate both her and our needs. The whole thing was a pleasure and I can only convey my heartfelt thanks.

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Review from Michael O (Friend of Resident) published on 5 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is one of the best care homes that I have visited.

Reply from Ian Stott, Registered Manager at Allenbrook Nursing Home

Many thanks for your kind review. It's much appreciated!


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Review from Anne R (Wife of Resident) published on 28 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After battling through the minefield of searching for a suitable nursing home for my husband, who has dementia and is unable to walk I hit the jackpot when I found Allenbrook Nursing home.
This is no purpose-built block but a lovely period house set on beautiful grounds.
The care my husband receives
is second to none, the entire care team are friendly, welcoming and professional, which is reflected in my husbands happy and content little world. I am kept informed of any issues that might arise, which are dealt with promptly.
The home is clean and very well run, food is varied and nutritious, residents are also kept well entertained, even during the current pandemic.
I am so happy and grateful for the care and commitment of everyone involved with the home.

Reply from Ian Stott, Registered Manager at Allenbrook Nursing Home

Thanks so much for your kind words which we'll pass on to the Allenbrook team. It really makes a difference to know we're so appreciated.


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Review from Carol B (Daughter of Resident) published on 12 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 99yr old mother went to Allenbrook back in July 2019 for a couple of weeks because although mum was still very able she found living and coping at home on her own was becoming more difficult and lonely. It was very quickly apparent that mum was not going to return to her home. She has been so happy
at Allenbrook, looks ten years younger and joins in all the many activities provided.
The manager and his staff are amazing! Nothing is too much trouble and since the recent Covid19 problem they have excelled by finding extra activities for the residents and also keeping family members updated with regular emails.
Allenbrook stands in beautiful grounds and residents can sit or walk around the gardens.
Would recommend Allenbrook to anyone having to make this difficult decision.

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Review from Jason N (Grandson of Resident) published on 11 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My grandmother has been a resident of Allenbrook for more than seven years now and I cannot praise the nursing home enough. The facility is well set up and professionally run. The staff are caring, considerate and have responded to the varying and changing needs of my grandmother over a number of years.
Meals seem tasty and entertainment is well established and delivered several times throughout the week. As the Trustee to my Gran, I deal with the accounting department and they are always responsive and accurate. If I had to be in a nursing home myself (hopefully at least 40 years from now) I would be happy to be relocated to Allenbrook.

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Review from Debbie H (Daughter of Resident) published on 11 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with all the care from everyone at Allenbrook who have become our friends after 5-years of caring for Mum and being part of our extended family.
We really appreciate all the efforts and hard work they are making to ensure our loved ones stay safe in these extraordinary times.
We
receive very informative updates reassuring us of all the procedures that have been put in place, and it is good to know they have been able to resource a good supply of PPE.
We do miss visiting but know Mum is in good hands, and we look forward to spending time in the garden with Mum having tea parties in the future and thanking everyone personally.

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Review from Sandy M (Daughter of Resident) published on 28 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I highly recommend Allenbrook Nursing Home. The manager and his team are fantastic; the home has a good, caring and friendly atmosphere; everyone seems very happy there, staff and residents alike. My family are so pleased we chose this home.

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Review from Diane P (Daughter of Resident) published on 28 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On all my visits to this home, my mother has appeared well presented, clean and happy to the degree that her dementia allows. The staff are always most welcoming, helpful and forthcoming with answers to any questions I may have. The ability to access, via the relative's website, daily updates on all
aspects of her daily care is particularly welcoming, given my remote location from the home. Should any cause for concern occur regarding mothers' health, I always receive an immediate 'phone call from a member of staff to keep me fully informed! This has been the case throughout her stay, which has now covered the past three years.

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Review from Frances C (Daughter of Resident) published on 28 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Allenbrook has responded amazingly well to the COVID-19 outbreak. The home stopped all visitors earlier than many other homes, showing they keep up to date and ahead of the game on patient care. It has been very hard not to be able to visit my father, but I can ring every day. It is clear from talking
to him that his mental health remains very good; which is a tribute to the time and care that the excellent staff are delivering in these very challenging times. For very good quality care, including nursing care, in the area; I would thoroughly recommend Allenbrook Nursing Home.

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Review from David B (Son of Resident) published on 28 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our stepmother has now been at the Allenbrook for just over a year. She is increasingly frail and now largely bedridden. Throughout her time there, she could not have better care. I pay tribute to the staff who are not only well organised and professional but are ever positive in their work. The place
has a warm feel about it. She seems genuinely happy to be there, and this gives us great peace of mind. The Allenbrook has handled the current Covid-19 epidemic with great skill and throughout has communicated very well with us. So far no cases - thank goodness.

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Review from Sheila S (Wife of Resident) published on 1 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well organised and very friendly, and are looking after my husband extremely well.

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Review from Mike S (Husband of Resident) published on 28 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has lived at Allenbrook for two and a half years and I spend ten hours a day with her and am well placed to make comment. The period in question is the Christmas period 2018. I was so impressed by the enthusiasm of the activities team to transform the home into a warm and seasonal decor which
would leave many commercial businesses in the cold.
All the staff showed enthusiastic support to all the residents at this time and this mutual respect shows that we do not take them all for granted.

Reply from Ian Stott, Registered Manager at Allenbrook Nursing Home

Thanks so much for your comments, Mike. It's lovely to hear you both had an enjoyable Christmas. We'll make sure your comments are passed on to everyone involved!


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Review from Joyce W (Sister of Resident) published on 8 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved my brother from his previous nursing home in July 2018. At that nursing home, he was left in his room all day, I suspect sedated and fast becoming a bedridden 'vegetable'. However, since moving to Allenbrook, his general demeanour and mental capability have improved beyond all recognition/expectation,
due somewhat to the care and general expertise of every member of staff. It is truly gold-plated care.

Reply from Ian Stott, Registered Manager at Allenbrook Nursing Home

Thank you so much for your review which we'll share with the staff team. It's lovely to hear we've made such a difference to your brother's life!


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Review from Chris (Son of Resident) published on 10 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Allenbrook is situated in lovely grounds and close enough to the town centre to walk or use a buggy. The area is quiet and peaceful. All the staff are kind, friendly and efficient. I have not met a member of staff who isn't pleasant. They are always helpful.
The place is not purpose built but a converted
Manor House so the common rooms are relatively small but it has a homely feel that you might not get in a modern facility.

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Review from Sally H (Relative of Resident) published on 17 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Before deciding on a care home we spoke to a number of people who all recommended Allenbrook. We haven’t been disappointed. All the staff are cheerful, attentive and compassionate making the transition from home as smooth as possible. Any teething problems have been addressed efficiently and quickly.
The conservatory and outside areas are lovely and the range of activities and services very good. A choice of menu is offered and meals are varied and tasty.

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Review from Enid J (Resident) assisted by family/friend published on 12 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I'm happy living here. The staff are very pleasant and I enjoy the activities. Very pleasant surroundings, I enjoy spending time in the garden which is easily accessible and very pleasant.

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Current Review Score: 8.3 (8.316)

Overview of Review Score

The Review Score of 8.3 (8.316) out of 10 for Allenbrook Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.958 for Allenbrook Nursing Home is calculated as follows: ( (23 Excellents x 5) + (1 Goods x 4) ) ÷ 24 Ratings = 4.958

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.358 Points relating to the number of positive Reviews for Allenbrook Nursing Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6. 2 Positive Reviews ÷ 8.6 = 0.233

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Aug 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Allenbrook Nursing Home

What types of Care is Allenbrook Nursing Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Allenbrook Nursing Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Allenbrook Nursing Home have?

There are 41 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Allenbrook Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Allenbrook Nursing Home to the centre of Fordingbridge?

0.5 mile(s) as the crow flies, distance by road may be significantly further.