Review from Ingrid K (Daughter of Resident) published on 18 January 2018
Submitted via Website • Report

Overall Experience

Allenbrook is always a pleasant place to visit when visiting my mother; with a calm, happy atmosphere. The staff are genuinely caring, understanding and patient with the residents, who in turn, seem at home there.
I know that my mother is very pleased with the level of care she receives, being content,

settled and making steady progress.

The whole family are very happy with the care extended to our mother.

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Review from Betty E (Sister of Resident) published on 4 January 2018
Submitted via Postal Card • Report

Overall Experience

My twin sister had diabetes with 'hypos' so she had to go into care. She felt so well the first 2 years - all she wanted was to go home. Staff were extremely patient and kind and she finally settled in. She was very happy there, the food was varied and excellent and of course entertainment 2 or 3 times

a week.

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Review from Lynn C (Daughter of Resident) published on 18 December 2017
Submitted via Website • Report

Overall Experience

My step-mother became a resident at Allenbrook Nursing Home in July 2016. I have nothing but praise for the care she has received ever since from the very friendly and caring staff and I feel confident that she is safe and well cared for.

She originally came to Allenbrook Nursing Home for end-of-life

care but she has been so well looked after, she has made remarkable improvements. She always looks clean and well fed and has actually put on weight since being in the home. The staff have put her own pictures, clock and a mirror on the wall which has made her room feel more homely for her. We are kept fully informed of her welfare by telephone or email when necessary and the online Relatives Gateway means we can log on and see her daily care at any time day or night. I understand from first-hand experience that it is a difficult decision to make when finding a good care home for a relative, but I can highly recommend Allenbrook for its excellent management and friendly, welcoming and caring staff.

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Review from Chris B (Son of Resident) published on 24 November 2017
Submitted via Website • Report

Overall Experience

We are very happy that Mum is so well taken care of in Allenbrook. We looked at several nursing homes but this was by far the best we visited. The staff and the environment are both friendly and relaxed but professional too. It's a hard decision to make but we're glad we chose Allenbrook.

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Review from Una J (Daughter of Resident) published on 16 November 2017
Submitted via Website • Report

Overall Experience

My mother has now been at Allenbrook for a few months and she is very content. All the staff members know her by name and treat her with respect and courtesy, but also joke around and never fail to get a smile from her.
It is so good to know that she is well taken care of and she has all she needs

and more. She has a lovely, light room where there is even room for her pieces of her own furniture.
There are so many activities for her to choose from if she wants to participate in them, scrabble, quizzes and more.

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Review from Sieglinde (Daughter of Resident) published on 14 November 2017
Submitted via Website • Report

Overall Experience

Our Mother required 24-hour care following a severe stroke and a brain bleed. We were so pleased to find Allenbrook, a beautifully positioned medium sized care facility in the town local to our Mothers village. Immediately both she and we were made welcome and it was clear within a few days that the

quality of care was wonderful as our Mother became happier, more confident and once again began to feel secure. She now enjoys a full day surrounded by new and old friends, excellent caring staff and takes part in any activity she wants to, often spending the afternoons reading or watching the birds in the spacious landscaped grounds. She is content and is honestly enjoying her new life even though it was not the path she expected to follow. As a family, we also know she is getting the quality of care she needs and that she is safe and happy, and is always consulted on what she wants so that choices are hers. We would certainly recommend the home and staff, they do an incredible job!

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Review from Angela W (Daughter of Resident) published on 18 January 2017
Submitted via Website • Report

Overall Experience

My 90 year old Mum has enjoyed three periods of respite care at Allenbrook, which enabled my Dad to recharge his batteries and concentrate on himself. The consistency of care always impresses me and Mum recognises the staff, most of whom have worked there for a long time. They always give her a genuinely

warm welcome and make sure she is always spotless and very comfortable. When it was plain to see that Mum couldn't manage at home any longer and needed to come and live at Allenbrook, the transition was seamless and a lot of the worry had been taken away. Our family feel very confident that her needs are of the utmost importance to all the team.

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Review from Brose B (Relative of Resident) published on 17 January 2017
Submitted via Website • Report

Overall Experience

My elderly cousin has settled in brilliantly and both her physical and mental condition have greatly improved. This, I believe, is due to the care and attention she is receiving at Allenbrook. They provide a warm, safe, professional and caring environment - she is having so much fun and we would recommend

Allenbrook to anybody.

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Review from Sarah G (Daughter of Resident) published on 3 October 2016
Submitted via Postal Card • Report

Overall Experience

My father went in for 2 weeks and at his request, he's been there 2 months already. Whilst he won't be there long term he is very happy there. They have been very accomodating. Nothing is too much trouble. The staff are lovely, very friendly and helpful. He'll be sad to leave. Being able to take his

dog there was a big plus for him.

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Review from Malcolm A (Son of Resident) published on 27 September 2016
Submitted via Website • Report

Overall Experience

My Mother was at Allenbrook for a period of ten weeks following a fall. I was very impressed with the care she received, especially when she was transferred directly from hospital and pain management was so important. This was managed very efficiently by the nursing staff, thus aiding her recovery.
My

mother has very little vision and at all times great care was taken by everyone to ensure she felt safe and became familiar with the environment.
Any requests made be me or other family members were dealt with promptly and efficiently and it was always possible to talk with members of staff when we visited.
All visitors were made to feel very welcome, even boisterous great grandchildren!
The food was excellent, with choice and variety.
I would strongly recommend Allenbrook to anyone looking for a caring, safe and friendly environment for their relative.
My mother says she will be happy to return to Allenbrook when she can no longer manage at home. A recommendation in itself.

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Review from Caroline K M (Sister-in-law of Resident) published on 20 September 2016
Submitted via Postal Card • Report

Overall Experience

My sister and brother-in-law have been at Allenbrook Nursing Home for almost a year. They have a double room together as they have never been apart in all of their 61 years of marriage. They are very happy there, they love the food and staff are very good to them. Excellent care home.

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Review from Rachel N (Daughter of Resident) published on 11 August 2016
Submitted via Postal Card • Report

Overall Experience

My mother resided here for 3 years, 9 months and would still be there but unfortunately due to her illness has had to move. During her stay, all staff have been supportive, kind and caring. The home has a very homely feel which is clean and tidy. There is also a very good selection of daytime activities.

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Review from Melissa D (Grandmother of Resident) published on 11 August 2016
Submitted via Postal Card • Report

Overall Experience

My gran went into Allenbrook 3 1/2 years ago. The staff has been very supportive and caring towards her (this is in all areas carers/cleaners). The home is tidy and has a homely feel. The food is lovely and they have lovely menus. There is a good selection of daytime activities. The staff are friendly

and welcoming.

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Review from Diane M (Daughter of Resident) published on 13 June 2016
Submitted via Postal Card • Report

Overall Experience

The care provided for my father in his final year was outstanding. All members of staff (including manager, catering staff and ancillary workers) remained so caring and friendly, and made me feel we were all part of a large extended family.
In dad's final hours and afterwards, everyone was very professional

and caring - I would certainly recommend Allenbrook to anyone.

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Review from Sandra W (Daughter of Resident) published on 9 June 2016
Submitted via Postal Card • Report

Overall Experience

For a very busy home on the whole they cope really well. Occasionally more staff would be great to keep up with all the demands from the residents, going to the toilet ect as this is time consuming and two carers are needed, and I feel it's their right to go. We would all like a path onto the lawns

so we could wheel their wheelchairs out safely and it would be nice to have access to the garden for them. Also it would be lovely to have some transport of their own at Allenbrook.

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Review from Andy E (Nephew of Resident) published on 9 June 2016
Submitted via Website • Report

Overall Experience

My Aunt has now been in care for a number of years. The process of ageing inevitably indirectly involves such things as managing income, and lifestyle and with increasing years these activities become the remit of relatives. So when the every day life of a loved one is in the care of people that you

can trust and you know that they will always do their best for the people in their care its an immense relief.

I can honestly say that Allenbrook has helped make the transition into full term care as smooth as possible. I have nothing but praise for the management and staff.

A very understanding, flexible and relaxed atmosphere is also helpful.

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Review from Sandra C (Daughter of Resident) published on 3 June 2016
Submitted via Postal Card • Report

Overall Experience

My father made a decision he could no longer look after himself in June 2015, so subsequently moved to Allenbrook Nursing Home. He was extremely happy there and joined in with many activities and trips that were organised for the residents. Christmas was indeed good for him, but unfortunately his health

deteriorated after his 91st birthday in March 2016, and he passed away peacefully on 16 May. Every member of staff were like extended family to us, and we will always feel dad was loved and cared for just as he deserved.

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Review from Heather W (Daughter of Resident) published on 24 May 2016
Submitted via Website • Report

Overall Experience

My mother received excellent care at Allenbrook Home following her discharge from hospital last June. It was sad that she could no longer be looked after at home. However, we, as a family, had the utmost confidence in the care she received from the obviously highly qualified nursing staff but also all

the carers there. All were considerate of her needs and we were always consulted about matters concerning her care. They exuded warmth to all of us and were extremely friendly and welcoming. My father visited at least once a day, every day and was treated with extreme sensitivity as she declined. She was not able to take part in the activities so I cannot comment on that and she was paid for by the NHS so I cannot comment on value for money either. From what I could see the other residents enjoyed the things that were organised for them. I have no hesitation in recommending Allenbrook.

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Review from Martin J (Son of Resident) published on 23 May 2016
Submitted via Website • Report

Overall Experience

My Wife and I are most impressed by the friendliness and professionalism of all the Allenbrook staff. From the first point of contact to current day they understand the needs of my Mother and have unreservedly shown compassion and understanding during what is undoubtedly a difficult time of adjustment,

for not only her but also for the family.
There is no doubt their mission is to ensure their residents are happy and settled in their new environment. I have no hesitation in recommending Allenbrook to anyone who finds themselves experiencing such a traumatic change in life circumstance.

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Review from Fiona J (Niece of Resident) published on 19 May 2016
Submitted via Postal Card • Report

Overall Experience

When putting my aunt into a care home I was full of apprehension. Allenbrook put all that to rest. They have been more than kind, helpful, considerate and more than any time caring for people who really need it.
My aunt puts it in one phrase "I have joined a small family community." This puts all my

worries to one side.

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Allenbrook Nursing Home

Care Provided by Allenbrook Nursing Home

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Funding & Fees Guide for Allenbrook Nursing Home

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