Andover Nursing Home

Weyhill Road, Andover SP10 3AN
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9.9 108 Reviews
  • Andover Nursing Home, Andover
The Care Quality Commission (CQC) found The Andover Nursing Home to be 'outstanding' when they made an unannounced inspection in June 2019. The home undergoes virtual inspections annually and has retained its "Outstanding" rating since 2019.

The ethos of the home is founded on teamwork, strong values, inclusion, a sense of openness and the firm belief that residents deserve the very best from the place that is their home.

Every member of the team is committed to person-centred care; a holistic approach which takes into account each resident’s unique qualities, abilities, interests, preferences and needs.

The home is fitted with every modern facility.

The home has exceptionally spacious public rooms, which allows residents to join in communal activities or quietly entertain their families and friends.

Bedrooms have been purpose-built to be spacious and are equipped to provide all the comforts you might require. All bedrooms have their own wet room, television and telephone. Residents are encouraged to bring smaller items of personal furniture or other items of personal importance.

As well as giving opportunities to spend time in different locations, there are gathering places for musical entertainment, parties, talks and other activities.

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Care Provided by Andover Nursing Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 87 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Andover CAre Ltd
  • Person in charge
  • Louise Makepeace (Matron)
  • Admission Criteria
    • Ages 30+
  • Room Information
    • Single Rooms (83)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (83)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1980
    • Last Refurbishment: 2022
    • Number of floors: 4

Funding & Fees Guide for Andover Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,500 – £1,800
    • Self-Funded Residential Dementia Care £1,800 – £2,000
    • Self-Funded Nursing Care £1,500 – £1,900
    • Self-Funded Nursing Dementia Care £1,900 – £2,000
    • RESPITE Self-Funded Residential Care £2,000 – £2,000
    • RESPITE Self-Funded Residential Dementia Care £2,000 – £2,000
    • RESPITE Self-Funded Nursing Care £2,000 – £2,000
    • RESPITE Self-Funded Nursing Dementia Care £2,000 – £2,000

  • Please contact Louise Makepeace to discuss your individual needs as fees vary depending on need.
  • (these prices are only a guideline, please contact Andover Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome 24/7


  • Parking

  • Ample parking for visitors


Andover Nursing Home Reviews (108)

Total of 108, showing 41-60
9.9

Andover Nursing Home has a Review Score of 9.9 (9.938) out of 10, based on 19 reviews in the last 2 years. Over all time Andover Nursing Home has 108 reviews.

Overall Experience

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Date Published

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Review from Toby S (Son of Resident) published on 27 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been resident at the nursing home since December 2019, and we can honestly say that she is looked after so well. She has dementia, and unfortunately, is not really aware of many things these days, but we are so grateful for the care she receives, and we know that she is happy and well looked
after even though we cannot see her very often. It is very reassuring to know that the staff treat her with such kindness, and we would recommend Andover Nursing Home to anyone.

Reply from Louise Makepeace, Matron at Andover Nursing Home

Thank you for taking the time to complete the review. We are so pleased you are happy with the service we provide, and we look forward to welcoming you into the home as soon as possible.


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Review from Di G (Private Carer of Resident) published on 27 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Recently, one of my clients came for respite to the Andover Nursing Home, where he received great care with compassion, dignity and respect, communication was excellent, and empathy was given to his wife when the time was needed, as a carer in this time when we are challenged with COVID this made many
barriers for me, the manager worked with me so we were successful with getting my client into her home when he desperately needed 24hr care.
Thank you so much for all your help and care you provided to my client and his wife.

Reply from Louise Makepeace, Matron at Andover Nursing Home

Thank you for reviewing our service and for recommending our home. It was a pleasure to support your client and his loved ones during this most difficult time. Please feel free to visit us when this challenging situation has eased.


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Review from Graham C (Son of Resident) published on 13 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been at Andover Nursing Home for over five years now, because of her dementia. We looked at the home initially because it was one of the few in the area with no areas for improvement on the official Care Quality Commission website, and a visit quickly confirmed our choice. Caring for someone
with dementia is difficult; it calls for compassion and an endlessly caring attitude of course, but it also calls for high levels of rather technical things that you hardly ever see discussed. Professionalism, attention to detail, good systems and paperwork, investment in staff training, low staff turnover, specialist medical knowledge appropriate to specific conditions and so on. I have realised over time that the staff and management at Andover Nursing Home are good at all this stuff too, alongside the obvious care and compassion. I recommend them highly.

Reply from Louise Makepeace, Matron at Andover Nursing Home

Thank you so much for taking the time to write this review. We really appreciate your positive comments regarding the quality of care but also the hidden aspects of providing an excellent service. These are challenging times during this most unusual situation, we do however look forward to lifting visiting restrictions as soon as possible and welcoming you back into the home.


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Review from Tracey E (Sister of Resident) published on 2 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister came into the Andover Nursing Home as an emergency admission 15-months ago, as such, I had little choice of where she could stay, but I couldn't have been happier. The care she has received has been outstanding. The care home staff became her second family who took the time to get to know
us as a whole family. Any concerns I may have had were quickly and efficiently addressed by the staff who put my mind at rest. My sister passed away earlier this month, and despite the challenges of Covid, we were able to spend those precious last moments with her thanks to the excellent care and kindness of the staff not only to my sister but the whole family.

Reply from Louise Makepeace, Matron at Andover Nursing Home

Thank you so much for your review, it was very touching. Your sister was an integral part of our family and she is very much missed by staff and residents. We wish you the very best.


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Review from Michael C (Son of Resident) published on 28 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We chose Andover Nursing Home, for my father, based on a recommendation of a friend 5-years ago. That friends father had also stayed at Andover Home for a long while.
Over the past 5-years, the leader, management and the broader team have been the same - this consistency has been fabulous in helping
my father feel like this is his family, while my sister and I were working abroad. The Andover Home is incredibly well managed - the team are friendly, professional and nothing is ever too much. Their level of conscientiousness and collaboration has to lead to there being no Covid cases to date - this is not easy to achieve - it means that everyone cares about each other - staff and residents - and more importantly, they are maintaining very high standards inside and outside the home.
My father really enjoyed Andover home - the attention received, the food, the cleanliness that the genuine friendships and caring (and he could be very fussy!)
Thank you, Team, at Andover

Reply from Louise Makepeace, Matron at Andover Nursing Home

Thank you so much for taking the time to review our service. I am so glad that your father was happy with us. He was a much-loved member of our family and we all miss him.


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Review from Tim P (Son of Resident) published on 17 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so impressed with how the home has cared for my mother over many months. They have been friendly and patient and made her life in the home the best it could be. I am especially pleased that they have kept the home Covid-19 free and yet continued to provide as much of their normal programme as
safely possible.
I can't recommend it highly enough.

Reply from Louise Makepeace, Matron at Andover Nursing Home

Thank you so much for the review, it is appreciated by every one of our staff who has worked tirelessly through this most unusual situation. Trying to provide a normal programme of events has been a challenge especially with social distancing but we have and will continue to do so. Thank you again for your kind words.


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Review from Steven (Son of Resident) published on 14 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went into residency at The Andover Nursing Home in January 2019. Within a week, I could see there was a vast improvement to her wellbeing. She had flourished in the home and her dignity was maintained at all times. My mother's laughter had returned along with her sense of fun and it was a
pleasure to see.
If you are seeking a nursing home which has an excellent standard of care and an ethos of being people-centric (residents and staff), you need not look any further, you have found the right one. I always felt my mother was in very safe hands. Thank you the manager and everyone at The Andover Nursing Home for all your care. I will miss you all and especially the party times with my mother and the other residents. I loved it.

Reply from Louise Makepeace, Matron at Andover Nursing Home

Thank you so much for your review. We were so pleased with how well your mother settled in and she soon became an integral part of our family. It was a pleasure to be able to support her, enabling her to enjoy some of life's pleasures again. Do pop in when you are passing and when the pandemic allows.


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Review from Tony R (Son of Resident) published on 1 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent the last two and a quarter years of her life in Andover Nursing Home. The home is lovely and well maintained and has a pretty garden which is ideal to sit out in on a sunny day. Throughout her time in the nursing home, we were extremely pleased with the excellent care and attention
given to her by all the staff, including management, administration, catering, entertainments, and especially the hands-on nursing and auxiliary staff. They all went out of their way to treat our Mum with dignity and as an individual. Despite her deteriorating physical condition and worsening dementia, the family knew that she was well cared for, fed, clean and safe.
A big thank you from all the family for looking after our Mum in her last few years.

Reply from Louise Makepeace, Matron at Andover Nursing Home

Thank you so much for taking the time to write this review. Words of praise are very much appreciated especially at this most challenging time. Positive feedback is such a boost for all of us. Your mother was a lovely lady who is much missed.


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Review from Melanie G (Daughter of Resident) published on 29 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Huge congratulations and many grateful thanks to the Andover Nursing Home family for keeping the home virus free for the last 12 weeks. Thank you very much for all the care and attention every member of staff has taken to keep the residents and other staff well and free of the virus. You are the best!
Looking after residents kindly and professionally when you have your own health and that of your own family to consider is exemplary. It is wonderful how the manager leads her team and their fantastic response at keeping the virus away. Thank you for being a very strong team.
Thank you so much for looking after my parents incredibly well and for showing them your love. I know they could not live anywhere better than this.

Reply from Louise Makepeace, Matron at Andover Nursing Home

Thank you so much for your kind words of support. I am immensely proud of the dedication and professionalism of the staff and the way they have endeavoured to keep everyone safe. It is a pleasure to support your parents and we look forward to happier times when we can all meet again as one happy family. Thank you for your yummy chocolate brownies - they are delicious !


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Review from John P (Son of Resident) published on 15 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother, sister and I are all very impressed with the way the nursing home has coped during the pandemic, by initially locking-down before the official Government date and subsequently, protecting our mother and keeping her safe and free from harm.
You have all done a marvellous job and deserve
the utmost praise for all your efforts.
Hopefully, now we appear to have passed the peak infection rate, life will start to get easier for us all, and when the time is right, we look forward to visiting again.

Reply from Lousie Makepeace, Manager at Andover Nursing Home

Thank you so much for taking the time to write this review. It is indeed a very challenging time, and I am so proud of the way the staff have risen to this challenge. Safety of residents and staff is paramount, and we continue to fight the virus using common sense and professionalism.
We hope to see you very soon.


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Review from P S (Daughter of Resident) published on 14 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel that my parents are in the best place possible considering their current needs. The staff are always upbeat, helpful and very obviously caring. They show compassion and understanding, not only to my parents but also towards the rest of the family as we struggle to come to terms with our parents'
deterioration. I am so grateful for the foresight of the senior staff. They made the decision to restrict access to the care home very early on and this has undoubtedly protected the residents. The staff are somehow managing to remain professional and stoic despite, I'm sure, facing a variety of challenges on a daily basis. The dedication and kindness shown by the staff is certainly helping my family to feel less anxious at this difficult time.

Reply from Louise Makepeace, Manager at Andover Nursing Home

Thank you for taking the time to review our service. Your parents are much loved, and they are key members of our extended Andover Nursing Home family. Your support of my decision to lockdown early is much appreciated; we continue to do all we can to remain COVID-19 free.


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Review from Philip H (Son of Resident) published on 4 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a severe stroke, my father spent his last few months at Andover Care Home. The care provided was exemplary; the staff were incredibly kind and supportive during a very difficult time for our family. They went above and beyond to ensure that he passed with the utmost respect and dignity.

Reply from Louise Makepeace, Matron at Andover Nursing Home

Thank you so much for taking the time to review our service. It was an honour to care for your father and to support the rest of the family. We look forward to seeing your mother when she feels able and the current healthcare crisis allows. Do take care.


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Review from H H (Daughter of Resident) published on 14 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff, from top to bottom, offered quality care and support to my mother throughout her stay.
Sadly Mum passed away, but the care and support shown to our family has continued and will never be forgotten.
I wouldn't hesitate to recommend Andover Nursing Home to anyone.

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Review from P P (Son of Resident) published on 3 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the short time my father was resident in Andover Nursing Home the team were superb. They adapted quickly to his deteriorating health to keep him comfortable at all times. The care and compassion dad received was exemplary.

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Review from John E M (Husband of Resident) published on 24 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

At the start of this year, whilst in France with my wife, I had an immediate need to place my wife in a nursing home on repatriate to UK.
Following the superb care given to my mother from 2011 to 2016, Andover Nursing Home was my first choice.
One short call secured a vacant room. 24 hours later
- late at night - my wife was delivered to the home. On arrival my wife knew she was in the right place until I could catch up with her 48 hours later: she was in a warm welcoming location with staff she knew and, importantly, trusted.
In the short time my wife was in the home she was extremely well looked after by a caring and cohesive team of professional staff at all levels. We could not have asked for anything more.
We firmly believe Andover Nursing Home certainly warrants its CQC grading.

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Review from A R (Son of Resident) published on 14 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents have been at the home for the past 8 months and January 2020 was my first visit as I live abroad. My first impression of the home was a warm and welcoming environment with friendly and helpful carers and staff. My parent's rooms were always very clean and tidy. We had lots of family gatherings
in the lounges and even watched a film together. Whenever I needed help nothing ever took more than a couple of minutes. I feel my parents are in the best place they could possibly be and I am extremely grateful to all of the staff for making it so great.

Reply from Louise Makepeace, Matron at Andover Nursing Home

Thank you for taking the time to write this review. I am so glad that you enjoyed your visits to the home and feel confident that your parents are well supported. They are a lovely couple and we enjoy their company.


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Review from Michael G (Son of Resident) published on 3 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident of the Andover Nursing Home for almost three years. During that period he went from requiring limited care in an active community to needing full-time bed care. He died there earlier this month (December 2019). His care in the last few months of his life was exceptional and
every member of the staff treated him with compassion and dignity throughout what for him and them must have been very trying times. He was aware of his circumstances to his last day, and they took the time and effort to engage with him and to enable him to have the best possible quality of life and care that he could have right to the very end. I was deeply touched by all they did for him, and the extra effort they made for him in the very busy routine that is their daily fare. The Andover Nursing Home was the right choice for my Father throughout his time there and I cannot praise the staff from matron to the most junior carer more highly.

Reply from Louise Makepeace, Matron at Andover Nursing Home

Thank you so much for your review of our home. It was a privilege to support your father and family over the past 3 years. Your father is already much missed.


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Review from Julie E (Daughter of Resident) published on 25 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful nursing home from all aspects. My father has settled in superbly and is looking so relaxed and happy. The nursing care is second to none and all the staff are so happy and cheerful. Grateful to have found such a lovely home so close to where I live.

Reply from Louise Makepeace, Matron at Andover Nursing Home

Thank you so much for taking the time to review us. I am so glad that your father has settled in well and you are happy with the support we provide.


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Review from Vicki A (Daughter of Resident) published on 26 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother entered Andover Nursing Home in September, following hospitalisation and a short spell at home, during which time it became apparent that she needed a much higher level of care than we, as a family, could provide. We are so glad that we found the Andover Nursing Home, as everyone who came
into contact with my dear mum treated her with such kindness and loving care. Both her mental state and her physical needs were looked after, way beyond the basic requirements necessary. All members of our family were welcomed and treated with sensitivity when it became obvious, that mum was not going to survive.
I do thank them from my heart for providing such a haven at a difficult time.

Reply from Louise Makepeace, Matron at Andover Nursing Home

Thank you so much for taking the time to review us, your kind words are very much appreciated. I am so glad that we were able to provide the nursing care and comfort mum and your family needed during her short stay with us.


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Review from B J (Daughter of Resident) published on 9 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father's care has been exceptional over the last two and a half years. He recently passed away and the care and compassion shown to my father and to my family was exceptional. He was made very comfortable and the needs of our family, both in terms of practical and emotional support were excellent.

Reply from Louise Makepeace, Matron at Andover Nursing Home

Thank you so much for taking the time to review us, your kind words are very much appreciated. Your father was a wonderful character and is much missed throughout the home. We look forward to seeing you soon.


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Current Review Score: 9.9 (9.938)

Overview of Review Score

The Review Score of 9.9 (9.938) out of 10 for Andover Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.938 for Andover Nursing Home is calculated as follows: ( (213 Excellents x 5) + (14 Goods x 4) ) ÷ 227 Ratings = 4.938

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Andover Nursing Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 87 registered maximum number of service users is 17.4, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Jun 2019

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (7)

Louise

Louise Makepeace

Job Title: Matron & Manager

Matron - Louise Makepeace RN
Louise is supported by a full team of dedicated qualified nurses.
With many years of nursing experience behind her including Practice and Hospital nursing and with her extensive corporate knowledge Louise has built a strong team around her taking the home forward from strength to strength.
Louise's “striving for excellence” mantra has been inspirational throughout the Home. Living locally in Ludgershall, equestrienne Louise has three children and a passion for her horses Lottie & George and her dogs Bear & Milo.


Hamish

Hamish Mathews

Job Title: Deputy Manager

Hamish enjoys the challenges that come with the responsibility for the building, its equipment, Health & Safety, Quality Assurance, Staff Training and as the GSF lead for the home.
Having run his own business overseas for 20 years, he returned to Andover and became the main carer for a friend with cancer. This inspired him into a part-time role as a carer at Andover Nursing Home.
Living locally Hamish is a passionate cook and a frustrated artist.


Debbie

Debbie Collis

Job Title: Head of Administration

Being responsible for the administration of the home is no mean task, and with her team behind her it is a challenge that Debbie thrives on. Having managed administration in a number of companies Debbie’s knowledge, skills indefatigable person centred approach are an asset to The Home.
Debbie is also the Bereavement lead for the home and offers support and guidance to staff, residents, relatives and visitors who may need assistance in times of need.


Marianne

Marianne Pomalerjo

Job Title: Sister - Danebury Unit

Marianne is from the Philippines, she has been living in the UK for over 18 years and now considers here home.
Having been a nurse for over 20 years her career has focused on elderly care which she has a passion for.
Marianne is a keen international traveller and is slowly working through her bucket list of places to visit, when not at work you can find her in the gym.


Liza

Liza Roberts

Job Title: Sister - Nights

As the night sister Liza ensures each resident has a restful night.
Having worked at the home for over 17 years Liza has had to face a lot of challenges and emergencies as well as life-threatening situations. The skills and knowledge she has gained through these experiences are shared with her colleagues on a daily basis.
Liza lives locally with her family, her husband Romeo also works at the home.


Charlotte

Charlotte Fern

Job Title: Sister - Rooksbury Unit

Joined: 2010

Charlotte has been at the home for 15 years. Starting as a care assistant with a desire to study nursing she progressed to Senior carer before starting her nursing studies. Once qualified Charlotte was welcomed back as a staff nurse on her dementia unit. Progressing to Senior Staff Nurse Charlotte was destined for the role as sister when the position became available.
Her enthusiastic professional attitude & commitment is infectious on all of her nursing and care team.


Angela

Angela Rubio

Job Title: Clinical Nurse Manager

Joined: 2011

Angela has been at the home for nearly 15 years and has worked her way from Staff Nurse up to Clinical Nurse Manager.
Angela is from Spain, and although she has settled in Andover she loves to travel the world. She is our very own Spanish Hermione Granger, Angela has a passion for all things Harry Potter as well as Mickey Mouse and the Disney Empire.
A keen reader of fiction, Angela has a passion for her job and the home.