The carers were all of a high standard, bringing fun and laughter every time they attended to me
Anthony F (Resident)
The home is always clean and I can't rate the food highly enough.
P W (Son of Resident)
the staff go above and beyond for the residents. It is a happy home.
D Y (Resident)
Bedhampton Court has a Review Score of 9.8 (9.810) out of 10, based on 23 reviews in the last 2 years. Over all time Bedhampton Court has 25 reviews.
Review from Penny S (Sister of Resident) published on 12 March 2025
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Review from Jane S (Daughter of Resident) published on 23 January 2025
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Review from J B (Son-in-law of Resident) published on 23 January 2025
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Review from J S (Son of Resident) published on 20 January 2025
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Review from John H (Son of Resident) published on 16 January 2025
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Review from Lorraine B (Daughter of Resident) published on 22 November 2024
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Review from S C (Daughter of Resident) published on 18 November 2024
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Review from Sheila B (Daughter of Resident) published on 14 June 2024
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Review from L M (Daughter of Resident) published on 13 June 2024
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Review from Beverley H (Daughter of Resident) published on 30 May 2024
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Review from Stephen S (Son of Resident) published on 26 February 2024
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Reply from Justine Cowell, New Business Manager at Bedhampton Court
Thank you for your kind words, Stephen, I will ensure the whole team are made aware of your comments and we appreciate you taking the time to review us here at Bedhampton Court.
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Review from Anthony M (Husband of Resident) published on 30 January 2024
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Reply from Justine Cowell, New Business Manager at Bedhampton Court
Thank you for your lovely review of the home, I will make sure we pass on your kind words to the team.
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Review from J M (Wife of Resident) published on 30 January 2024
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Reply from Justine Cowell, New Business Manager at Bedhampton Court
Thank you for your lovely review of Bedhampton Court, I will make sure we pass on your kind words to the team, I know it will mean so much to them.
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Review from A W (Daughter of Resident) published on 30 January 2024
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Reply from Justine Cowell, New Business Manager at Bedhampton Court
Thank you for such a lovely review, I will make sure we pass on your kind words to the team, I know it will mean so much to them too.
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Review from Martin B (Son of Resident) published on 23 January 2024
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Reply from Justine Cowell, New Business Manager at Bedhampton Court
Thank you so much for your a lovely review of Bedhampton Court. Your positive comments are really appreciated and mean a lot to the dedicated team here at Bedhampton Court, we will pass on your kind words to the rest of the team. We really appreciate you taking the time to send in a review.
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Review from Nick J (Son of Resident) published on 23 January 2024
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Reply from Justine Cowell, New Business Manager at Bedhampton Court
Thank you so much for your a lovely review of Bedhampton Court. Your positive comments are really appreciated and mean a lot to the dedicated team here at Bedhampton Court, we will pass on your kind words to the rest of the team. We really appreciate you taking the time to send in a review.
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Review from Margaret T (Daughter of Resident) published on 23 January 2024
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Reply from Justine Cowell, New Business Manager at Bedhampton Court
Thank you so much for such a lovely review. Your positive comments are really appreciated and mean a lot to the dedicated team here at Bedhampton Court, we will pass on your kind words to the rest of the team. We really appreciate you taking the time to send in a review of Bedhampton Court.
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Review from J E (Resident) assisted by family/friend published on 23 January 2024
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Reply from Justine Cowell, New Business Manager at Bedhampton Court
Thank you so much for your lovely review. Your positive comments are really appreciated and mean a lot to the dedicated team here at Bedhampton Court, we will pass on your kind words to the rest of the team. We really appreciate you taking the time to send in a review of Bedhampton Court.
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Review from D Y (Resident) published on 20 December 2023
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Reply from Justine Cowell, New Business Manager at Bedhampton Court
Thank you so much for your lovely review. Your positive comments are really appreciated and mean a lot to the dedicated team here at Bedhampton Court, we will pass on your kind words to the rest of the team.
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Review from Joanne P (Daughter of Resident) published on 18 December 2023
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Reply from Justine Cowell, New Business Manager at Bedhampton Court
Thank you so much for your lovely review. Your positive comments are really appreciated and mean a lot to the dedicated team here at Bedhampton Court, we will pass on your kind words to the rest of the team.
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The Review Score of 9.8 (9.810) out of 10 for Bedhampton Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.810 for Bedhampton Court is calculated as follows: ( (224 Excellents x 5) + (46 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 273 Ratings = 4.81
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Bedhampton Court is based on 23 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 23 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 29 Jan 2024
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Job Title: Home Manager
Joined: 2024
I enjoy the variety each day brings, making moments of happiness for residents and their families, and supporting staff to achieve their goals. Qualified in 1984, I’ve worked in both the NHS and private sector, with a passion for end-of-life care.
Job Title: Deputy Manager
I’ve worked at Bedhampton for nine years and love everything about the home. I am a nurse first and enjoy getting on the floor with the residents regularly, spending time with the residents is the best way to get to know them well and be able to provide the best care.
Job Title: Administrator
I think of all our residents as friends and love to learn all about them and their lives and what is important to them! I enjoy working in the home-from-home environment at Bedhampton Court, alongside great colleagues and lovely residents who are a pleasure to meet and see everyday.
Job Title: Activities Coordinator
I’ve worked at Bedhampton since 2014, starting as a care assistant, and I love seeing residents enjoy and engage in the activities we plan. My job is complete when residents tell me they’ve had a great day. I hold an NVQ 3 in Health and Social Care.
Job Title: Receptionist
I enjoy building strong relationships with residents and their families, making them feel welcome and at home. I have completed NVQ Level 3 in Customer Service and NVQ Level 2 in Administration.
Job Title: Assistant Maintenance
I enjoy working in the calm and friendly atmosphere of the home. I always try to help residents with their requests and find someone who can if I can't. I've completed Legionella, Medex courses, in-house training, and fire marshal training.