Belmore Lodge

20/22 Milford Road, Lymington SO41 8DJ
Submit a Review
Top 20 carehome certificate
10 106 Reviews
  • Belmore Lodge, Lymington
Purpose-built in an 'arts and crafts' style, Belmore Lodge occupies a stately position close to the historic market town of Lymington, which nestles between the beautiful south coast and the wonderful New Forest.

Residents enjoy companionship and can join in with singing, music, exercise and arts and crafts sessions. There is the opportunity for gentle gardening activities in the summer sunshine, and there is a busy pen pal scheme.
The home is registered for nursing care and staffed by dedicated nurses and health care professionals with extensive experience in caring for age-related conditions and fully trained in infection control.

Designed and furnished with a country house feel, Belmore Lodge offers 55 en-suite bedrooms, a number of comfortable lounges and a dining room overlooking the manicured gardens.

There are also well-equipped kitchenettes on each floor for both residents and their visitors' use. There is a cafe serving tea, coffee and cake and part of this room make up the activities area, complete with games and books.

The home has a unique ambience where it is not unusual to experience a sense of calm alongside the frequent sound of laughter.

Residents embrace the home-from-home setting of Belmore Lodge where their family and friends are regular visitors and social activity, both at the home and in the community is the keynote of life. The focus is one of resident empowerment and autonomy leading to a rich and contented life.

Show Belmore Lodge on the Map

Care Provided by Belmore Lodge

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 56 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Janie Wilkins (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (56)
    • Single Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2013

Funding & Fees Guide for Belmore Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,356
  • (these prices are only a guideline, please contact Belmore Lodge to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • At Belmore Lodge, there's are no specific visiting hours, all that is asked is that visitors let the home know they are in the building by signing in on the i{ad in Reception, if outside of Reception hours, just ring the bell and a member of staff will enable the visit.


  • Parking

  • Parking is available on site at Belmore Lodge, all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be saved.


Belmore Lodge Reviews (106)

Total of 106, showing 41-60
10

Belmore Lodge has a Review Score of 10 (9.993) out of 10, based on 13 reviews in the last 2 years. Over all time Belmore Lodge has 106 reviews.

Overall Experience

  • 101
  • 5
  • 0
  • 0
  • 0

Date Published

106
3
7
13
93

Review from R F (Daughter of Resident) published on 7 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Belmore Lodge really is the most marvellous home and I would have no hesitation in recommending to others. Very friendly and attentive staff, extremely comfortable, lots of activities, a good selection of food and extremely well run.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Clive B (Son of Resident) published on 24 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Belmore Lodge has been very welcoming with all members of staff giving a happy smile and saying hello when I visit.
They have been very receptive to any concerns that we have and dealt with them in the appropriate, professional manner.
We are always kept informed of the current wellbeing of our
mother.
The medical nursing team have dealt with any health issues in a positive manner.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pauline A (Daughter of Resident) published on 22 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Belmore Lodge just over 2 months and has settled very quickly. I have been very impressed with the level of care and kindness she has been shown by staff of all levels. The home manager shows strong leadership, with the result that any issues are dealt with quickly and positively.
I can thoroughly recommend the excellence of this care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Barbara P (Respite Resident) assisted by family/friend published on 2 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have just had a wonderful stay at Belmore Lodge. It is so friendly and welcoming. It has been a long time since I have eaten so well. My skirts are now too tight. I have been involved in a wide variety of activities and trips. I never knew a care home could be so much fun.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lee R (Son of Resident) published on 5 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you, I can’t praise the staff enough at Belmore Lodge, My father moved here from a very poor Nursing Home where he was not looked after, moving him here was the best move we ever made “it was like moving him into the Chewton Glen” he was so well looked after and received the treatment and care
he needed.
At the time of his end of life, we were kept well informed on what was going on. We are a large family and many times we were all here sometimes all night.
The staff not only looked after Dad but looked after us too with a constant supply of tea, coffee, sandwiches snacks etc. They even gave us a room to go and relax in and sleep in if we required it. Belmore Lodge completely exceeded our expectations and highly recommend to anyone looking for a HOME!! and a place where you will be cared for. 5 stars?? ????????

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Adrienne M (Wife of Resident) published on 15 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very satisfied with the care given to my husband on his short stay with you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ed H (Power of Attorney of Resident) published on 18 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited Belmore Lodge only once before asking Colten Care to accommodate the lady I act for. I have been extremely pleased with the professional, relaxed way ALL the staff carry out their duties. It starts at reception when all queries are dealt with a smile. Cleaners, carers, caterers, nurses are
all brilliant, with the VERY helpful manager co-ordinating things. Entertainment including trips out is all included! Better than a 5-star hotel!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kirstie P (Daughter of Resident) published on 4 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I felt the need to submit another review as I cannot speak highly enough about this nursing home and the staff that work there.


My dad sadly passed away last week, he was only at Belmore Lodge for a few months.
For the time my Dad was at the nursing home, until the day he passed away, the staff

were excellent. They maintained his dignity and went that extra mile to ensure Dad was comfortable, safe and well looked after - nothing was too much trouble.
Thank you to ALL of the staff, you maintained compassion, empathy and professionalism throughout, you are all a true asset to Colten Care and the nursing industry.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elaine B (Daughter-in-law of Resident) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law spent the last year of her life at Belmore Lodge, how thankful my husband and I have been for the fantastic service and care from all the lovely staff. Even at her passing, the manager and her team were so very helpful to us, especially as we live overseas. We thank them from the bottom
of our hearts. We also enjoyed the funeral refreshments at Belmore a thousand thank you's to you all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B M (Respite Resident) assisted by family/friend published on 8 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My respite care stay is coming to an end and I will definitely miss this place. All the staff have been so friendly and kind, nothing is too much trouble and they are truly wonderful people. The whole experience was like staying in a top class hotel with care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan J (Daughter of Resident) published on 4 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good care was given to my late father. He went to live at Belmore Lodge in March 2017 and arrived from being very poorly in hospital.
He was given months to live and I'm sure with the care he received at Belmore Lodge went on to live a reasonably healthy life for a year.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K B (Daughter-in-law of Resident) published on 27 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum went into Belmore Lodge in January 2018 having suffered a major stroke. From the moment she arrived, she was treated with lots of care and dignity. She had a lovely room with all amenities and attention to detail was second to none.
We would like to thank all the staff for giving our mum the
best care in her last days.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P M (Daughter of Resident) published on 1 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have found all the staff extremely helpful and thoughtful. My mother receives the very best care with every consideration for her dignity. We are always made so welcome when we visit, it is like being part of a large family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Paul B (Son of Resident) published on 1 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Belmore Lodge is a lovely home where I can have peace of mind that my mum is well looked after and card fro with a family of friendly staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John W (Resident) published on 16 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good residential provision.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S W (Daughter-in-law of Resident) published on 13 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been treated with great kindness and consideration by all members of staff. The facilities are like a high quality hotel and the atmosphere is caring and happy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jean W (Resident) published on 13 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good nursing care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Richard S (Husband of Resident) published on 22 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment my wife was admitted to Belmore Lodge nearly 3 years ago we all felt that we had joined a family. She was not able to do very much for herself but was totally cared for with dignity. The care staff were well trained and made my wife feel how important she was. The food is excellent with
a good choice. Visitors are made very welcome and their names and connection are quickly remembered. I enjoy going in to visit her most days - my second home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J C (Sister of Resident) published on 21 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always pleasant and helpful and my sister requires top nursing care which is provided at all times. Catering is excellent too!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John B (Son of Resident) published on 28 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care.
Polite friendly and attentive staff.
Good communication.
Did all possible to make stay as pleasant as possible.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 10.0 (9.993)

Overview of Review Score

The Review Score of 10 (9.993) out of 10 for Belmore Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.993 for Belmore Lodge is calculated as follows: ( (150 Excellents x 5) + (1 Goods x 4) ) ÷ 151 Ratings = 4.993

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Belmore Lodge is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Jan 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (2)

Janie

Janie Wilkins

Job Title: Home Manager

Janie leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have any questions or queries.


Rani

Rani Krishnamma

Job Title: Clinical Lead

Rani is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident, through the delivery of consistently high levels of clinical care.