Belmore Lodge

20/22 Milford Road, Lymington SO41 8DJ
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Top 20 carehome certificate
10 106 Reviews
  • Belmore Lodge, Lymington
Purpose-built in an 'arts and crafts' style, Belmore Lodge occupies a stately position close to the historic market town of Lymington, which nestles between the beautiful south coast and the wonderful New Forest.

Residents enjoy companionship and can join in with singing, music, exercise and arts and crafts sessions. There is the opportunity for gentle gardening activities in the summer sunshine, and there is a busy pen pal scheme.
The home is registered for nursing care and staffed by dedicated nurses and health care professionals with extensive experience in caring for age-related conditions and fully trained in infection control.

Designed and furnished with a country house feel, Belmore Lodge offers 55 en-suite bedrooms, a number of comfortable lounges and a dining room overlooking the manicured gardens.

There are also well-equipped kitchenettes on each floor for both residents and their visitors' use. There is a cafe serving tea, coffee and cake and part of this room make up the activities area, complete with games and books.

The home has a unique ambience where it is not unusual to experience a sense of calm alongside the frequent sound of laughter.

Residents embrace the home-from-home setting of Belmore Lodge where their family and friends are regular visitors and social activity, both at the home and in the community is the keynote of life. The focus is one of resident empowerment and autonomy leading to a rich and contented life.

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Care Provided by Belmore Lodge

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 56 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Janie Wilkins (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (56)
    • Single Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2013

Funding & Fees Guide for Belmore Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,356
  • (these prices are only a guideline, please contact Belmore Lodge to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • At Belmore Lodge, there's are no specific visiting hours, all that is asked is that visitors let the home know they are in the building by signing in on the i{ad in Reception, if outside of Reception hours, just ring the bell and a member of staff will enable the visit.


  • Parking

  • Parking is available on site at Belmore Lodge, all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be saved.


Belmore Lodge Reviews (106)

Total of 106, showing 81-100
10

Belmore Lodge has a Review Score of 10 (9.993) out of 10, based on 13 reviews in the last 2 years. Over all time Belmore Lodge has 106 reviews.

Overall Experience

  • 101
  • 5
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Review from Hilary S (Resident) published on 31 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent all round service

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Review from Chris (Husband of Resident) published on 26 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Home facilities excellent, woman staff one beautiful and charming. Men staff caring, dedicated and helpful. Food satisfactory. Activities excellent.

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Review from Clare T (Niece of Resident) published on 26 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant. Excellent what more can I say. Food, nursing, cheerful and helpful staff.

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Review from Jacky R (Daughter of Resident) published on 24 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Accommodated my mother very quickly after an emergency situation. She was made to feel very welcome on arrival and nurses, carers and all other staff were very friendly and helpful throughout my mother's short stay.

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Review from Anne B (Friend of Resident) published on 23 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a friend of the resident, I am very happy for her to be at Belmore Lodge, it has taken a while for her to settle, but the staff are so helpful to her. I have had lunch in the upstairs cafe with here and it was a great atmosphere, made by the staff and the food was delicious, hot and tasty. Congratulations,
I know where I will book a room!!!

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Review from Brian L (Son-in-law of Resident) published on 19 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's stay was a home from home - she always enjoyed chats with the staff. They were always so nice to her. Everything wonderful and really made to feel welcome and part of the family.
Wonderful home and staff and the care companion.

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Review from Susanne W (Niece of Resident) published on 18 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent in every way. My aunt has been very happy here and her health has improved beyond belief. I would recommend the Belmore Lodge to everyone. I intend to book myself in when the time comes.

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Review from Kath (Resident) published on 13 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Company and the food are excellent. Room services excellent. Enjoyed going out as they provide members trips. Activities excellent. Came for two weeks., extended stay for another week. Will come back again. Very friendly staff.

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Review from Pam G (Resident) assisted by family/friend published on 10 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found from setting foot in Belmore Lodge only kindness and warmth - it feels like being part of a big welcoming family.

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Review from Peter G (Son of Resident) published on 9 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Belmore Lodge were kindness itself when my mothers health took a downward path. Admission for respite care was quickly and easily arranged, - in fact in the space of 6 hours we went from enquiry from arriving in her room. There are several very noticeable things when you walk into Belmore
Lodge - the staff are very welcoming and friendly; the atmosphere is warm, clean and homely; there seems to be a genuine desire to make guests as relaxed and free of worry as possible.
Respite has turned into residency in a short space of time - at the request of my mother. It is a great relief to her family that Belmore Lodge was able to help just at the moment we needed it.

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Review from Lesley P (Sister-in-law of Resident) published on 21 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law was a resident at Belmore Lodge for about ten years. She was very happy there. She called it her five star hotel. The staff were very good to her and she thought a lot of them. We were all pleased with the care and attention she had. My sister-in-law was always clean and well fed. We
also loved the food. I would recommend Belmore Lodge to a high standard. Unfortunately it was a shame she died but i still visit.

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Review from M L (Son of Resident) published on 17 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent care/rest home with good caring staff and facilities. My mother came in for a weeks respite care and her health improved after a week in this care home. It's expensive, but worth paying a little bit extra for a first class care home.

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Review from Shelagh L (Resident) published on 17 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had a week of respite, after a cataract operation at Lymington Hospital. The care and attention have been excellent and everyone is so friendly. I shall be back again and maybe bring my sister. The food has been marvellous, I now feel so much better after the respite care. Thank you so much to
all the staff I shall miss you all. Happy Easter.

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Review from Joan W (Cousin of Resident) published on 24 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative received three and a half years of excellent care at Belmore Lodge. The staff there are friendly, helpful, caring and thoughtful of residents needs. The facilities are clean and well furnished. Relatives can rest easy that their loved one is in good safe hands.

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Review from Sonia G (Daughter of Resident) published on 12 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not speak highly enough about the wonderful care my mother had at Belmore Lodge. It wasn't easy persuading her to give me a few weeks respite from caring for her myself in my home. But the experience my mother had in this beautiful home was so good and the staff were so caring and attentive. That
she is very happy to go again, and she's actually looking forward to her next stay. It's more like a five star hotel.

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Review from Patricia T (Relative of Resident) published on 9 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent, genuine, caring and attention by all staff. Especially the manager. Very well run care home and would not hesitate to recommend it. Unfortunately due to dementia my Godmother has to be transferred to another home, but we will miss visiting her in such a comforting and friendly environment.

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Review from Gwen (Wife of Resident) published on 7 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Disappointed in present conditions. Some staff are excellent in their attention and care but regrettably they don't have the time to spend with the residents. Not sufficient attention paid to reordering medication and toilet needs etc.. Laundry service is excellent.

Reply from Linda Brownlie, Operations Manager at Belmore Lodge

‘We were disappointed to receive GS’s review as no previous concerns had been raised by GS. All aspects of the care review have now been discussed and resolved’.


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Review from Miranda (Daughter of Resident) published on 25 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always happy and very helpful. They also go the 'extra mile' - my mother wanted to see a local art exhibition but is unable to go out without wheelchair support. The staff arranged for her to go to the exhibition which she really enjoyed. I travel a lot for work and would not feel comfortable
doing this if I was not happy that my mother was being looked after so well. When she started calling her room 'home' I knew that the home was looking after her so well.

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Review from L D (Daughter-in-law of Resident) published on 24 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Last month my husband and I were looking at various homes in the area. When we walked into Belmore Lodge it was like "coming home" Everyone was so friendly and big smiles on their faces. I was very impressed that the matron was able to give us a tour of the home immediately, even though no appointment
had been made. I was also so impressed that when we came across any residents she called them by name and had a little chat with them all. We didn't feel hurried at all and she answered any questions we had. We knew our 97 years old mother would love it here and glad that there were so many activities and trips out that she could enjoy. We were so glad that when mum eventually came out of hospital after 14 weeks they could offer her a home from home! Thank you so much!

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Review from I D (Son of Resident) published on 24 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came into the home last week, our first impression: Staff very approachable and friendly. Communal rooms and bedrooms clean and well maintained. Residents all look clean and tidy. Atmosphere warm and friendly.

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Current Review Score: 10.0 (9.993)

Overview of Review Score

The Review Score of 10 (9.993) out of 10 for Belmore Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.993 for Belmore Lodge is calculated as follows: ( (150 Excellents x 5) + (1 Goods x 4) ) ÷ 151 Ratings = 4.993

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Belmore Lodge is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Jan 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

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Meet the Team (2)

Janie

Janie Wilkins

Job Title: Home Manager

Janie leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have any questions or queries.


Rani

Rani Krishnamma

Job Title: Clinical Lead

Rani is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident, through the delivery of consistently high levels of clinical care.