Brendoncare Alton

Adams Way, Alton GU34 2UU
Submit a Review
9.8 102 Reviews
  • Brendoncare Alton, Alton
Brendoncare Alton is a care home set in attractive, mature gardens. Its design enables the provision of high quality care within a welcoming and homely environment.

The care home provides nursing care, dedicated dementia care and end of life care for 80 people. Respite stays are also available, offering short breaks which are suitable for those recovering from an illness, a hospital stay or whilst regular carers take a break.

The varied menus provide healthy, wholesome, appetising food which is all freshly cooked on site. The catering team talks to the residents to ensure they are accommodating all their requirements. They are proud to hold a 5 star food hygiene rating with the Food Standards Agency (May 2023).

A full wellbeing and activities programme is provided to ensure residents stay active and continue to lead enriched lives.

Brendoncare's Care for Life ensures that once welcomed into the care home, a permanent resident will not be asked to leave other than in exceptional circumstances.

Show Brendoncare Alton on the Map

Care Provided by Brendoncare Alton

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • For a maximum of 80 Service Users
  • Voluntary / Not for Profit Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that cares for residents with different stages of dementia. They have a separate unit for residents with verbally or physically aggressive behaviours.
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit
  • Sheltered Housing

Good to Know

  • Person in charge
  • Joanne Gullon (General Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (80)
    • Single Rooms with ensuite Wet Room (80)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Brendoncare Alton

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care £1,735 – £1,735
    • Self-Funded Nursing Care £1,525 – £1,735
    • Self-Funded Nursing Dementia Care £1,730 – £1,840

  • The 'from' fees for nursing care are for those eligible for NHS funded nursing care (FNC).
    Respite stays cost an additional 10% per week on the standard fee.
    Anyone who moves in to a Brendoncare home as a permanent resident is eligible for our Care for Life promise. This is a charitable top up, meaning they will never have to move due to lack of funds.
  • (these prices are only a guideline, please contact Brendoncare Alton to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Brendoncare Alton Reviews (102)

Total of 102, showing 1-20
9.8

Brendoncare Alton has a Review Score of 9.8 (9.792) out of 10, based on 29 reviews in the last 2 years. Over all time Brendoncare Alton has 102 reviews.

Overall Experience

  • 75
  • 25
  • 2
  • 0
  • 0

Date Published

102
10
13
29
73

Review from Steve K (Nephew of Resident) published on 11 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt was wonderfully cared for during what proved to be the last months of her life. She had vascular dementia, worsened by a recent a stroke, but was still very much herself. She joined Brendoncare Alton after a less than ideal experience at a home elsewhere. From our first visit and the warm welcome
at Reception we could tell the atmosphere was very caring and positive. The Assistant Manager was excellent, explaining how everything works. The admin office was also marvelous and patient at sorting out the admission, contract, billing etc. We visited often and were impressed each time by the senior medical staff and the care team who were all kind, thoughtful, calm and cheerful (something I'd rarely seen before). They very quickly got to know my aunt and her needs. The local GP support was also excellent.
We were happy that she was so content and well cared for and I can't recommend this home and its team highly enough.

Reply from Joanne Gullon, General Manager at Brendoncare Alton

Thank you for taking the time to leave your review which is greatly appreciated. Your detailed experience will be incredibly helpful to families who are searching for care options for their loved ones. I will ensure my colleagues are aware of your kind words and review, and I am so pleased to hear your experience


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D S (Son of Resident) published on 18 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was reluctant to go into a home but after 2 weeks of respite care, in Brendoncare Alton, he was more than happy to stay. He is looking healthier and happier and is very pleased with the way all the staff look after him. When I visit him, the staff that I meet are all polite and helpful and happy.

Reply from Janet Graham, Customer Relations Manager at Brendoncare Alton

Thank you for taking time to leave your review. Your feedback is much appreciated and I will share your kind words with my colleagues. We are delighted your Dad is feeling much better and is enjoying himself.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J W (Wife of Resident) published on 14 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A huge thank you for the wonderful care given to my husband during a short stay for palliative care, weekend 23rd to 27th August 2024. He was cared for by a team of kind day and night nurses, until he died on the 27th. I and my family were dealt with love and dignity from all other members of the staff
whilst looking after my husband too, we cannot praise them enough. Brendoncare is a wonderful place very welcoming, warm and friendly in a lovely setting.

Reply from Joannne Gullon, General Manager at Brendoncare Alton

Thank you for your kind words and for taking the time to share your experience. It means so much to know the care and compassion provided comfort to you and your family. Your thoughtful comments will be shared with my colleagues who will appreciate your kind feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sarah B (Daughter-in-law of Resident) published on 3 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law experienced a fantastic eight months at Brendoncare Alton.
They "get" dementia. She went from lying in bed at home to partaking in activities she enjoyed in a loving community.
I would have no hesitation in recommending this care home to anyone with a relative with dementia.
Highly
motivated, caring staff who really want the best for those they look after and their families and friends.

Reply from Janet Graham, Customer Relations Manager at Brendoncare Alton

Thank you for taking time to leave such a lovely review and for sharing how your mother enjoyed joining in the events on our social calendar. Your review will be greatly appreciated by my colleagues.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D W (Husband of Resident) published on 3 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have watched the carers on the wing many times as I visit my wife. They are all endlessly busy, they look for anything that needs doing, anyone who needs help and leap in always with a smile. Thank you so much.

Reply from Janet Graham, Customer Relations Manager at Brendoncare Alton

Thank you for taking time to leave your review - lovely comments which I will pass to my colleagues.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Grace G (Friend of Resident) published on 14 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Coming in for the first time, a lovely welcoming atmosphere, 'home from home', lovely ambience. My friend has only been in for a short time and has settled amazingly, food is really good. I shall be booking my place! Perfect room with lovely en-suite.

Reply from Janet Graham, Customer Relations Manager at Brendoncare Alton

We are delighted you felt such a warm and welcoming atmosphere - this is exactly how we want everyone to feel when they visit our home. It is wonderful to hear your friend has settled in quickly, and that the food has made a good impression. Thank you for sharing your experience which will be appreciated by my colleagues. We look forward to welcoming you again soon!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carole P (Wife of Resident) published on 5 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I thoroughly recommend and thank all the staff Brendoncare Alton for their care, courtesy and understanding help to both resident and family of resident.

Reply from Joanne Gullon, General Manager at Brendoncare Alton

We are grateful for your recommendations and delighted to hear you feel supported. Our whole team is dedicated to making every resident and their family feel valued and cared for and it is rewarding to know that this is your experience. Thank you for sharing and please know we are always here for you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Paul F (Son of Resident) published on 31 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is 94 years old and has been a member of the Brendoncare Alton community for approximately eight years. He started out in a residents private flat with optional care levels which rose over time. More recently, he has benefitted from close care as his health and ability to get around has deteriorated.
At
all times of his stay, he has enjoyed a fantastic level of care and attention from the staff and management. They have gone above and beyond what would normally be expected of them. I would definitely recommend Brendoncare Alton to anyone considering moving to a care home of its type.

Reply from Joannne Gullon, General Manager at Brendoncare Alton

Thank you for your heartfelt review and for sharing your father's experience. It means a lot to our team to know that he felt well cared for whilst staying with us. It is wonderful to hear the care and support made a positive impact on your father's quality of life as his needs evolved. We strive to create a community where our residents feel at home, supported and respected, so knowing you would recommend us is appreciated. I will ensure my colleagues are aware of your kind words, as they will be grateful for your recognition.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Frederick P (Husband of Resident) published on 31 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife, who has been a resident here for several months, died today. The kindness, consideration and sympathy all the staff have shown today and throughout her stay has been exceptional.
Towards the end of my wife's life, she required frequent attention but at not time did anyone show the slightest
annoyance at her constant need of attention. Everyone showed the greatest care and did all they could to ensure her comfort.

Reply from Joannne Gullon, General Manager at Brendoncare Alton

Thank you for sharing such touching words during this difficult time. On behalf of everyone at Brendoncare, please accept our deepest condolences for your loss. It has been our privilege to care for your wife, ensuring her comfort and dignity was our priority. Please don't hesitate to reach out if there is anything we can do to support you further. Thank you again for your kind message which will be appreciated by my colleagues.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christopher E (Son of Resident) published on 8 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has required two periods of respite care when recovering from a hip replacement. We chose Brendoncare because my father is a long-term resident in the home. We were not sure how it would go but it has been a great success. For my father, there is the comfort of knowing that his wife is close
by. For my mother it has been easy to visit my father. But each time my mother has come out looking a completely different person. She is a big fan of the food and has put on a few pounds which is a positive. My mother has early stage dementia but it is not easy being in a home when most residents have advanced dementia, despite this, the staff have given my mother all the support she could have wished for and she has coped well, which is a huge testament to the quality of the care that she is receiving.

Reply from Janet Graham, Customer Relations Manager at Brendoncare Alton

Thank you for taking the time to leave your review which is greatly appreciated. Your detailed experience will be incredibly helpful to families who are searching for care options for their loved ones. I will ensure my colleagues are aware of your kind words and review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Hugh B (Friend of Resident) published on 4 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent facility for dementia patients and their relatives - very compassionate and flexible in helping accommodate, temporarily, the wife of a friend of mine with dementia and cater for her needs as well. She also reports delicious cuisine!

Reply from Janet Graham, Customer Relations Manager at Brendoncare Alton

Thank you for your kind comments about our facilities and my colleagues in our dementia households. Our whole team strive to deliver exceptional care to our residents on a daily basis. I will ensure our whole team at Alton are aware of your review which will be greatly appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lucy P (Daughter of Resident) published on 6 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brendoncare Alton helped us at a difficult time. They were friendly and encouraging from our first meeting. Our mother agreed to leave her home and move. We felt confident that Brendoncare would take good care of her.
Every member of staff we met was kind and charming.
The nurses worked so hard to
stabilise our mother when she arrived and make her last few days more comfortable. Without exception, all the carers were lovely too.
Another example of the kindness that runs through Brendoncare is the chef who really wanted to give our mother something to eat that she would enjoy and on the last day of her life, got some delicious ice cream to give her a boost. Our mother loved it and ate it all.
I am sorry that our mother didn't have long to settle in and enjoy her time as there is obviously a very positive and lively life to be had.
When she died, the night staff were again so kind, reassuring and professional. We had great confidence in them caring for her with dignity.

Reply from Joanne Gullon, Home Manager at Brendoncare Alton

Thank you for taking the time to leave such a wonderful review which is greatly appreciated. Our whole team will be delighted to read your review, especially our nurses and carers who looked after your lovely mother whilst she was with us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nick W (Son of Resident) published on 20 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Brendoncare Alton for nine years. Every step has been wonderful. From the moment we arrived, my mother's mental and physical health improved. Through her multiple remissions and illnesses, the standard of care and attention were exemplary. Communication has always been clean
and open, any queries quickly and efficiently answered.
Access to visit is outstanding.
In my mother's final days, the care and respect were of the highest quality. Thank you for providing my mother with a wonderful finale to her life.

Reply from Janet Graham, Customer Relations Manager at Brendoncare Alton

Thank you for your recent kind review. Having been in our home for nine years, your lovely mother will be greatly missed by everyone who knew her. We will also miss seeing you and the children on your regular visits. Best wishes to you all for the future.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N M (Daughter of Resident) published on 14 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of the experience we have had so far with Brendoncare Alton. They were so supportive with the transfer from another home, meaning our mum is now closer and we can spend more time together. So far we have experienced very kind staff members and a very high standard of cleanliness.
There has never been an unpleasant odour, which I feel reflects their commitment to keeping everything hygienically clean.
I would recommend Brendoncare Alton to anyone that is looking to find a caring, comfortable home for a loved one.

Reply from Joanne Gullon, Home Manager at Brendoncare Alton

Thank you for taking time to leave your review. Your positive comments have been fed back to our staff who appreciate recognition of the care they deliver. Reviews really help families when seeking care for their loved one so thank you for your consideration. I am so happy to hear that you are getting to spend more time together as a family and it is lovely getting to know you all.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S N (Brother of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brendoncare looked after my brother wonderfully in every way. They went above and beyond our expectations with their kindness, diligence and understanding. We would not hesitate to recommend Brendoncare to anyone needing residential care for both nursing and dementia.

Reply from Joanne Gullon, Home Manager at Brendoncare Alton

Thank you for taking the time to write us such a positive and kind review. Your brother was a pleasure to look after, as were you as a family when you visited. I will pass your kind words on to the colleagues, who will love reading your review. We wish you all the best.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carol S (Partner of Resident) published on 15 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner only stayed for four weeks, but everyone was very professional but also very caring. The food was very good and plentiful. The staff were very good at anticipating problems. The facilities were also good.

Reply from Joanne Gullon, Home Manager at Brendoncare Alton

Thank you so much for taking the time out of your day to leave a lovely review. We are happy to hear your partner enjoyed their stay here with us. I will be sure to pass your comments on to the carers and kitchen. We wish you all the best.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Paul M (Son of Resident) published on 12 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Alton Brendoncare for six years, including five years in the dementia unit, and it was a very positive experience.
The staff are incredibly caring and regularly go the extra mile to make a difference for the residents.
We looked at other homes before choosing Brendoncare,
but I know we made the right choice.
Recommended without any reservations.

Reply from Joanne Gullon, Home Manager at Brendoncare Alton

Thank you so much for taking the time out of your day to leave a lovely review. I will be sure to pass your comments on to the team. Your mother will be missed by all the staff. We wish you and your family all the best.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David W (Husband of Resident) published on 14 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Spent three weeks, Care was excellent.

Reply from Triinu Org, Home Manager at Brendoncare Alton

Thank you for taking the time to write your review, we are happy to hear that you found the care you received was excellent. I will pass on your kind words.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D B (Daughter of Resident) published on 1 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It wasn’t an easy decision to place our elderly Dad into a care home but after 3 years with full-time live in care and his health declining, a care home seemed the best option. From initial enquiry, to visiting the care home and to the day Dad went into the care home was seamless. It was a worry how
Dad would transition into a care home environment but he is so happy there. The staff are friendly and interact with him and involve him with activities. The best decision was to place him into Brendoncare Alton as the family have peace of mind and know his needs anre being met and Dad is happy and safe in his environment.

Reply from Triinu Org, Home Manager at Brendoncare Alton

Thank you for taking the time out of your day to leave us with such a thoughtful review, we truly appreciate it. It is never an easy decision to place a loved one into a care home but we are glad your dad is here with us and is now a part of our Brendoncare Alton family along with you and your family. You now get to become his family again without the worries of looking after him as we take joy in doing that. I will make sure to pass your very kind words on to the staff that care for your dad. I am happy to hear that the process is seamless as that is how it should be, thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J F (Wife of Resident) published on 31 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to say that everyone at Brendoncare Alton was amazing. My husband was looked after wonderfully with true care and attention. All the staff were warm and oh so thoughtful and nothing seemed to be too much trouble. Hig progression was superb and although he has loved coming home, he
wouldn't be where he is today without everyone's care. Biggest thanks.

Reply from Triinu Org, Home Manager at Brendoncare Alton

Thank you for taking the time out of your day to leave us with such a kind review. We loved having your husband here with us, we had so much time for him. We are glad that he enjoyed his time with us and that you are happy with the care he received. I will make sure to pass your kind words on to the staff who cared for him. We wish you both the best.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.792)

Overview of Review Score

The Review Score of 9.8 (9.792) out of 10 for Brendoncare Alton is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.792 for Brendoncare Alton is calculated as follows: ( (273 Excellents x 5) + (56 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 336 Ratings = 4.792

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Brendoncare Alton is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Oct 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (7)

Joanne

Joanne Gullon

Job Title: General Manager

Joined: 2023

Jo Gullon joined as Brendoncare Alton’s General Manager in December 2023.


She brings with her more than 30 years of experience working in care. She started as a carer for people with learning disabilities before moving into domiciliary care. Jo then managed a series of care homes including ones for people living with dementia.


Jo firmly believes that a sense of family is vital to all of Brendoncare’s work, particularly for residents and teams in its care homes.


Cristina

Cristina Calinescu

Job Title: Deputy Manager

Joined: 2018

Both my mother and my grandmother had a passion for caring and their dedication to helping other people inspired me to train as a nurse. I graduated in nursing in 2005, then took a Masters degree in Psychology and Cognitive Behavioural Therapy (CBT) in 2008. After having worked in two private settings, I started working in social care in 2015 and joined Brendoncare in 2018 as Deputy Manager. I am deeply passionate about making a positive impact in people's lives, especially in a field where understanding, empathy and support are crucial.


Outside work, I enjoy spending time with my family and watching my young daughter growing up and exploring the world around her. My husband restores classic cars and we enjoy going to car races and shows and have even won some international competitions.


Janet

Janet Graham

Job Title: Customer Relations Manager

Joined: 2017

My 12 years of social care experience have been mainly working for corporate nursing home providers in customer-facing roles supporting families seeking residential care for their loved ones. I joined Brendoncare in 2017 initially as a wellbeing coordinator, bringing fun and joy to residents’ lives through a range of activities. After a brief spell in 2019 working for another care provider, I returned to Brendoncare as Customer Relations Manager. This role involves supporting new residents and their families to ensure their move to a Brendoncare home goes as smoothly as possible.


I enjoy watercolour painting and entering amateur photography competitions. I love the smell of freshly cut grass and fragrant roses in my garden – appreciating the beauty of life’s simple pleasures means so much to me.


Natalie

Natalie O'Toole

Job Title: Close Care Supervisor, Mary Rose Mews

Joined: 2015

I have been working in health and social care since I left education in 2010 working with many sectors of different ages and abilities but my true passion lies with independent living due to their wittiness and not being afraid to tell you how it is!


I have a family of 2 and a Miniature Dachshund all of which keep me busy! I love to socialise and get involved in anything and everything! When I do have spare time, I enjoy swimming/walks and simply enjoying a glass of bubbles in the summer evenings.


Montana

Montana Pusey

Job Title: Practice Educator

Joined: 2016

I started at Brendoncare Alton in the summer of 2016 as a care assistant, I then progressed to a senior carer and I have now been doing the role of practice educator for just over 2 years. I enjoy supporting new starters and ensuring they all have a good concept of Brendoncare's core values.


Outside work, I have a keen interest in attending personal training sessions and yoga. I also enjoy reading, with my favourite genres being romance and fantasy. I also spend a lot of time with my niece and nephew being the fun cool Auntie!


Natalie

Natalie Frampton

Job Title: Receptionist

Joined: 2022

I have worked for Brendoncare for 2 years and very much enjoy my role here. When not working I enjoy reading, crocheting, and walking my dog.


Giovanna

Giovanna Catalano

Job Title: Home Administrator

Joined: 2023

I have been working in the public care sector since I was 18 years old having initially trained as a Dental Nurse. I have gained valuable experience in both clinical and administrative roles within a variety of settings including the NHS, hospice, mental health and the Police as a 999-call handler. One of my greatest achievements is gaining my Diploma in Healthcare Practice in Operating Department Practice.


I pride myself on my empathy and compassion and it gives me a huge sense of joy and achievement to help others in every aspect of their lives.


I have been with Brendoncare since November 2023 and have loved every second. I feel as though my working experience in so many different fields has brought me home. I work with a fantastic team who are incredibly passionate about our residents.


In my spare time I love to go for walks, visit the beach, spend time with my loved ones and watch Del Boy! Laughter is the best medicine.


Frequently Asked Questions about Brendoncare Alton

What types of Care is Brendoncare Alton registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Brendoncare Alton provide?

Palliative Care, Convalescent Care, Sheltered Housing, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Brendoncare Alton have?

There are 80 Single Rooms.

What are the Facilities & Services at Brendoncare Alton?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Brendoncare Alton to the centre of Alton?

0.5 mile(s) as the crow flies, distance by road may be significantly further.