Canford Manor Nursing Home

38 Manor Way, Lee-on-the-Solent PO13 9JH
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9.9 46 Reviews
  • Canford Manor Nursing Home, Lee-on-the-Solent
Canford Manor Nursing Home offers exceptional nursing care a stone's throw from the beach in Lee on the Solent.

They welcome residents with nursing requirements including some dementia. With plenty of caring, clinically skilled and local Nurses on duty 24 hours a day, and a team of kind care assistants, every need is met for those who choose to live here.

The extensive team includes chefs and kitchen assistants, admin and support staff with a team of domestic 'sparklers' to keep the home looking spotless. A full time activity person breathes plenty of life and fun into most days with group activities, personalised one-to-one activities and events.

The home has a calm and welcoming atmosphere and offers a very professional, efficient, nursing care service. There are gardens all around the property with the rear garden being fully enclosed and safe, with a new sensory interest feature in Summer 2021 and a tiki hut bar. Meals are especially celebrated as social events, with conversation, high quality home cooked food and wine/beer/sherry accompaniments.

A hairdresser visits weekly and a chiropodist regularly. Every bedroom is single and has an en-suite toilet. Many bedrooms have a full en-suite shower room. Ground floor rooms have patio doors onto the gardens or decking.

There are two communal bathrooms, and a large shower room facility. All laundry is complimentary and most day-to-day living costs are included in the fees, similar to an all-inclusive hotel lifestyle.

Visitors are welcome to the home.

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Care Provided by Canford Manor Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 40 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Cari Winter (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020

Funding & Fees Guide for Canford Manor Nursing Home

  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,200 – £1,500

  • All room prices are excluding Funding Nursing Care (FNC)


    Hairdresser and Chiropodist available on request
  • (these prices are only a guideline, please contact Canford Manor Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcomed at all times. Following the recent pandemic, visiting is back to normal. Please call for latest information as Canford Manor follow the Government's advice for care homes.


  • Parking

  • Free parking is available on site.


Canford Manor Nursing Home Reviews (46)

Total of 46, showing 1-20
9.9

Canford Manor Nursing Home has a Review Score of 9.9 (9.920) out of 10, based on 13 reviews in the last 2 years. Over all time Canford Manor Nursing Home has 46 reviews.

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Review from G P (Husband of Resident) published on 6 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff enough for just how much they ensured my wife was cared for whilst a permanent resident. The whole staff team from the manager down was absolutely excellent in all aspects - courteous, caring, and professional at all times. I am so glad that I have done my research and found
this home.
Well-led and managed this home ticked every box required for my mixed dementia-suffering wife's nursing and care needs to ensure she was looked after and safe.

Reply from Cari Winter, Registered Manager at Canford Manor Nursing Home

We really appreciate your wonderful review, and your recognition of our team and their dedication, they will be touched to hear your lovely comments!


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Review from Bridget A (Wife of Resident) published on 12 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my husband could no longer continue end-of-life care at home, I was distressed and so worried about him having to go into a nursing home. My fears were completely unfounded. Sadly he only lived for another 10 days, but the care and empathy he received at Canford Manor, by every single member of
staff was exceptional. Despite the circumstances, it was such a happy place, an absolute home from home, my husband was kept comfortable and out of pain, something that was proving impossible at home. I cannot thank them enough for their kindness and support. We were treated like part of a big loving family. They even organised a bed in my husband's room for the final days and I was able to be with him, holding his hand when he took his last breath. Something I will be forever grateful for.
This home is exceptional, I cannot recommend it enough.

Reply from Cari Winter, Registered Manager at Canford Manor Nursing Home

Thank you so much for your kind comments. It is a pleasure to care for our residents and to get to know their lovely families. We appreciate your review which we will share with the team.


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Review from H P (Daughter of Resident) published on 23 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff from the manager, administrator, nurses, carers, cleaners, and facilities staff were all very welcoming right from the start.
Nothing was too much trouble.
Unfortunately, Mum was only at the nursing home for 3 months, after being discharged from the hospital for end-of-life care.
Mum
was always treated with care and dignity and her last months were made as comfortable as possible.
The family was supported through a very difficult time.

Reply from Jane Palmer, Director at Canford Manor Nursing Home

Thanks so much for your feedback and kind words. It's always an honour to be chosen and to provide care for someone's last days and weeks and we will share your comments with the team. Much appreciated.


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Review from Eleanor W (Daughter of Resident) published on 23 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Canford since Oct 2023 and she has been excellently looked after. Mum could be difficult to understand and handle at times due to her medical condition but the staff made her feel relaxed and at home.
Mums end of life care was expertly carried out and gave her a dignified death.

Reply from Cari Winter, Registered Manager at Canford Manor Nursing Home

Thank you so much for the lovely review. It was an honor to care for your mother. I will share this with our amazing team.


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Review from Clare W (Daughter of Resident) published on 21 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident from October 2023 to March 2024.
He had resisted entering for a long time but realised that his frailty meant he could no longer provide for himself at home.
The home completely understood his stance but made him welcome and gave him time to adjust.
All the staff at the
home were incredibly kind and caring.
I visited him often each week and he was always clean, well-fed, content with the team gently encouraging him to join in the activities.
I can't praise the manager and her team enough.

Reply from Cari Winter, Registered Manager at Canford Manor Nursing Home

Thank you for your kind words and donation. I will pass your thanks onto our amazing team.


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Review from Sharon T (Daughter of Resident) published on 11 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was staying at Canford Manor for 12 weeks after a fall and a short stay in hospital. Canford made the last few months of her life much more enjoyable as she was lonely at home. The care she received was excellent and she made some lovely friends. I cannot thank the home enough for the love
and support given to Mum, my brother, and me as she slipped away and took her final breath.

Reply from Cari Winter, Registered Manager at Canford Manor Nursing Home

Thank you so much for leaving this lovely review. It was a pleasure to take care of your Mother. I will share your kind words with the Canford Manor team.


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Review from Julia O (Daughter of Resident) published on 1 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum always told us if we ever put her in a home she’d come back and ‘haunt us’. However following a serious fall and failed discharge home, she agreed to go to Canford for rehab. Imagine our surprise when she announced to us she didn’t want to go home. She wanted to stay there!
The care home is
lovely, with a warm homely feel to it. It’s not plush like some homes, but the quality of the care she received from the staff was superb. It’s the staff who make Canford so special. They know their residents and treat them with respect, dignity and love. There are plenty of activities, trips out and residents are encouraged to get involved. Mum loved it and enjoyed banter with the staff. They were like an extended family to her. Sadly we lost Mum on Valentine’s Day after a short illness. The manager went to see her in the hospital and she and another lady washed Mum and made her comfortable, which was so touching. They pulled out all the stops to get her home to die and cared for Mum and us with love and kindness.

Reply from Cari Winter, Registered Manager at Canford Manor Nursing Home

Thankyou so much for leaving a review and for these lovely words. I will share with the team.


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Review from L C (Daughter of Resident) published on 27 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Canford Manor and its staff have dispelled all the 'horror stories' that I have heard about adult care. I cannot express fully the care that my mum received, with staff who were full of joy and love. I knew that I did not have to worry about Mum from the minute that she moved in from the hospital. Thank
you, thank you, thank you!

Reply from Cari Winter, Registered Manager at Canford Manor Nursing Home

Thankyou so much for this lovely review. I will share it with the team.


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Review from Simon C (Son of Resident) published on 22 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank Canford Manor and all the staff and volunteers who made my mum's stay as pleasant as possible in the short time she was there. I myself would like to say how helpful the staff were in any way and always a joy to talk to.

Reply from Cari Winter, Registered Manager at Canford Manor Nursing Home

Thank you so much for leaving us a review and for these kind words, which I will share with the team.


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Review from Sharon W (Goddaughter of Resident) published on 25 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was cared for at Canford for 5 months, teh staff were all wonderful to her, very friendly and helped her settle in from day one she was treated with dignity and understanding. Her ground floor room was lovely and bright and well maintained. Her medical care was excellent and she felt the staff
really cared about her wellbeing. The food was very nice, homemade and bespoke to her needs. I'm so grateful to her 'Canford family' for making her so welcome and for the excellent care they gave her. Canford really is a special home.

Reply from Cari Winter, Registered Manager at Canford Manor Nursing Home

Thank you so much for taking time to leave a review and for your kind words, which we will share with the team.


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Review from Carole H (Daughter of Resident) published on 11 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not have wished for a better place for my ninety-one year old father to spend his last six months of life. The care was superb from all staff. The family were included and cared for as well. Could find not fault. Excellent.

Reply from Cari Winter, Registered Manager at Canford Manor Nursing Home

Thank you for the wonderful feedback and for taking the time to leave us a review. Your comments will be passed on to our dedicated team.


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Review from Jackie J (Daughter of Resident) published on 3 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to say my mum has now been at Canford Manor for just over 3 years and I can’t rate this care home highly enough.
The staff are amazing and I’ve found everyone I’ve spoken to and asked for help and advice will go out of their way to do everything they can to comfort my mum and ease
my fears and concerns I have had regarding her care.
She is happy and safe and being looked after amazingly and at Canford Manor it’s like she is part of one big happy family. I know she’s in the best place for her needs and I have no hesitation in recommending this home to everyone who is looking to put their loved one in an outstanding care home.

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Review from Sue B (Daughter of Resident) published on 2 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care all-round. Staff are lovely. Nothing is too much trouble. Managers are very approachable. Communication is excellent. Meetings are held with residents and also relatives regularly. Always prepared to listen to problems/issues, no matter how small, and rectify or find solutions. Always
looking at ways to enhance the resident's experience of being there with activities and entertainment. The food is good. After staying for respite care, Mum decided she wanted to stay, as she felt very well cared for, safe and, most importantly, happy.

Reply from Jane Palmer, Director at Canford Manor Nursing Home

Thanks so much for your kind words, which we will share with the team.


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Review from C T (Son of Resident) published on 24 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The service, facilities and staff cannot be any better. A quality home, sympathetic to people's needs.

Reply from Jane Palmer, Director at Canford Manor Nursing Home

Thank you so much for your kind comments. It is a pleasure to care for our residents and to get to know their lovely families. We really appreciate your review which we will share with the team.


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Review from Beryl C (Daughter of Resident) published on 25 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident of Canford Manor Nursing Home for just over 2 Years. During that time, throughout Covid, she was cared for with great kindness and dedication. This was particularly apparent during her last days. Not only did the staff, whatever their role, look after and care for her, but they
did the same for her daughters too. We could not have been in a kinder place in which to spend our last days and hours with Mum. I cannot praise the staff enough. The care was exemplary. Mum could not have been in a better place. I would recommend Canford Manor to anyone who is looking for somewhere for their relative to be treated with kindness and respect.

Reply from Jane Palmer, Director at Canford Manor Nursing Home

Thanks so much for your kind words, which we will share with the team. We really appreciate you taking the time to leave a review, but the honour remains that you entrusted us to care for your family. Thank you again for your most appreciated review.


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Review from Pam W (Daughter of Resident) published on 9 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum, who has recently died at the age of 98, was a resident at Canford Manor for two years. Throughout her time there, the care she received was excellent. The staff are all so kind and caring, whatever their role is and build wonderful relationships with the residents and their relatives. The facilities
are excellent, and the staff work hard to keep the residents active and stimulated. During Covid and lockdown, they did everything possible to keep the residents in contact with their relatives and to allow visitors in at the first opportunity. The kindness shown to those of us visiting Mum towards the end of her life was amazing; the staff cared for us as well as Mum, something we will always be grateful for. I would recommend Canford Manor as an excellent nursing care home.

Reply from Jane Palmer, Director at Canford Manor Nursing Home

Thank you so much for your kind words, which we will share with the team. It's an honour to be asked to care for someone and to get to know the families. Thanks again for your comments; we really appreciate them.


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Review from E M (Granddaughter of Resident) published on 19 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very impressed with the staff who are attentive and friendly and don’t talk down to residents. Great staff continuity. Rooms are a reasonable size and have large windows that open. The care home smells like a normal home, which is very good and also unusual.

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Review from Gordon W (Son of Resident) published on 28 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has resided at Canford Manor Care Home for two years now, through thick and thin, Covid included. I cannot fault the cheerful, professional staff or the facilities and my mother has been cared for to the highest standards. Highly recommended to anyone looking for residential care.

Reply from Jane Palmer, Director at Canford Manor Nursing Home

Thanks very much for your kind comments, especially in light of Covid. It's an honour and a pleasure to be chosen to provide care for your loved ones. We will share this with the team who will really appreciate it.


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Review from Debbie C (Daughter of Resident) published on 25 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear mother was in Canford Manor Nursing Home's care for six-eight months and we found out in June 2021 that this was the place where she was going to spend her end of life. All the staff were kind, caring and patient: one member of staff was our main point of call and she was very kind and gentle,
as we were constantly calling from afar as Manchester and overseas from New Zealand, where we had to arrange lots of things - ordering a fridge for her room; translating a lot of things from English to Chinese and they gave us permission to make her room beautiful, decorated with photos and colourful paper fans. Another member of staff was extremely patient and compassionate when it came to agreeing her end of life care plan and deciding how we made her final days as comfortable and pain-free as possible. One nurse was there during my mum's final hours and was extremely comforting to our family. Another nurse was there after our mother died and she gave us the time, respect, space and dignity to grieve and be with her. A wonderful place filled with love. Thank you.

Reply from Jane Palmer, Director at Canford Manor Nursing Home

Thank you so much for your kind words. We will share them with the team and they are much appreciated. It's an honour to care for someone in their last months and I'm glad we were able to give you confidence in our care from afar.


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Review from M Y (Granddaughter of Resident) published on 30 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone at Canford Manor Nursing Home took such great care of my nan during her time there. I was kept well informed and she was very happy with her care.
Staff were always friendly and the communication was excellent.
I believe she received the highest possible care at the end of her life.

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Current Review Score: 9.9 (9.920)

Overview of Review Score

The Review Score of 9.9 (9.920) out of 10 for Canford Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.920 for Canford Manor Nursing Home is calculated as follows: ( (138 Excellents x 5) + (12 Goods x 4) ) ÷ 150 Ratings = 4.92

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Canford Manor Nursing Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Oct 2017

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

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Frequently Asked Questions about Canford Manor Nursing Home

What types of Care is Canford Manor Nursing Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Canford Manor Nursing Home provide?

Palliative Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Canford Manor Nursing Home have?

There are 40 Single Rooms.

What are the Facilities & Services at Canford Manor Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Canford Manor Nursing Home to the centre of Lee-on-the-Solent?

0.1 mile(s) as the crow flies, distance by road may be significantly further.