Review from S K (Relative of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience

Very happy with the home. Staff are very caring and friendly, delivering high standards of care. The home is well managed and the nurses are very knowledgeable.

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Review from Samantha M (Daughter of Resident) published on 31 July 2019
Submitted via Postal Card • Report

Overall Experience

My father was admitted into hospital in Chichester whilst I was on holiday. He had been living in a care home for the past two years but had a fall which led to a bleed on the brain. When I returned I was shocked and very distressed to see the change in his condition in just two weeks. It was clear

he needed to find a new nursing home and fast. The manageress and her staff were amazing and I shall be forever grateful. The home is always spotless, the staff charming. My dad is doing well as a result of the care he has received.

Reply from Grant Douglas, Operations Director at Chatterwood House Nursing Home

Thank you for the lovely review we will pass your comments onto the team.

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Review from A O (Sister of Resident) published on 10 June 2019
Submitted via Postal Card • Report

Overall Experience

I'm so pleased and very grateful that my sister is so well cared for. It's a very big relief to me that she is getting the best care.

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Review from Christopher M (Son of Resident) published on 18 February 2019
Submitted via Postal Card • Report

Overall Experience

My mother came to Chatterwood after a number of weeks in hospital. The staff made her welcome and were compassionate and sensitive. The home is clean and comfortable, with a friendly, homely feel. The renovation works in 2017 have delivered a well configured and suitable sized home with character.
Her

numerous wounds have required frequent redressing, well embraced by the nurses. It has been pleasing to see Mum so involved with the varied activities programme. The person-centred care of the Chatterwood team is a commendable example of how care should be delivered and reflects well upon the capable and confident manager. The team work tirelessly to ensure that residents feel at home, safe and supported by people who really care. I would not hesitate in recommending Chatterwood.

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Review from Irene N (Partner of Resident) published on 25 January 2019
Submitted via Postal Card • Report

Overall Experience

My partner has stayed at Chatterwood twice recently for respite. We were so pleased to see him looked after so well. The staff were kind, caring and professional. The home was extremely clean, warm and comfortable and everyone did everything they could to make his stay pleasant.
I would recommend Chatterwood

to anyone looking to stay in a nursing home.
We are so grateful to everyone for their help and support.

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Review from J C (Daughter of Resident) published on 23 January 2019
Submitted via Postal Card • Report

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Clean, friendly staff.

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Review from G L (Relative of Resident) published on 23 January 2019
Submitted via Postal Card • Report

Overall Experience

Friendly, accommodating staff, clearly attentive care.

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Review from William O (Son-in-law of Resident) published on 23 January 2019
Submitted via Postal Card • Report

Overall Experience

We think the staff are kind, helpful and generally wonderful. The accommodation is clean and comfortable and the food is good. Thank you.

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Review from Elaine F (Daughter of Resident) published on 22 January 2019
Submitted via Postal Card • Report

Overall Experience

We needed respite care for mum and everyone at Chatterwood made her very welcome.
We could see her visibly improve over the four weeks that she was there. She became more relaxed and started to enjoy her food again.

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Review from Peter D (Nephew of Resident) published on 2 January 2019
Submitted via Website • Report

Overall Experience

My 94-year-old aunt was discharged from hospital after a severe stroke and spent the last eight days of her life at Chatterwood. During this short period, they established a relationship with her and provided all the support and care that made her time there as happy and comfortable as it could possibly

be.

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Review from Toby A (Son of Resident) published on 27 November 2018
Submitted via Postal Card • Report

Overall Experience

The fact that my mother was able to live a comfortable existence here for six years is a testament to the professionalism, warmth and patience of the staff, who came to be a second family.

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Review from Rachel H (Daughter of Resident) published on 5 October 2018
Submitted via Postal Card • Report

Overall Experience

My mother had a massive stroke in August 2012 and went into Chatterwood House the following October.
From that time onwards, she was essentially bed-bound and looked after with care, compassion and humanity. I was at all times, kept up to date with her state of health and in nearly six years, she only

once had a minor bed sore which was quickly dealt with. A testament to the really good care and nursing she received.

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Review from Gary M (Son of Resident) published on 28 August 2018
Submitted via Postal Card • Report

Overall Experience

Fantastic care for my mother during her last few days.

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Review from Tim M (Son of Resident) published on 15 August 2018
Submitted via Postal Card • Report

Overall Experience

My mum arrived from a traumatic month in hospital having being severely ill. She recovered enough for convalescence, although only at Chatterwood fir two weeks this short time was comfortable and full of love for mum. Thank you so much.

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Review from Jasmine P (Daughter of Resident) published on 8 August 2018
Submitted via Postal Card • Report

Overall Experience

My mother went into Chatterwood on the 16th March for a weeks respite care, which became permanent as she and all the family were happy with it. She had been diagnosed with cancer in February and it was no longer safe for her to be a home. She deteriorated over the next three months and had a very poor

appetite. They would try to tempt her, sometimes with three different meal. Nothing was too much trouble for the staff who were always pleasant, kind and accommodating.

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Review from Ken P (Son-in-law of Resident) published on 8 August 2018
Submitted via Postal Card • Report

Overall Experience

My Mother-in-law went into Chatterwood Nursing Home on 16th March 2018. She was deteriorating health wise. From day one, she was looked after in such a good way. The staff showed her a lot of care and affection. There was nothing they wouldn't do to make her and all the other residents comfortable and

happy. They also showed respect for her relations. I cannot fault them in any way. My mother in Law died on 20th June. If one day I needed to go into care, make it Chatterwood please.

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Review from Jenny T (Daughter of Resident) published on 18 July 2018
Submitted via Website • Report

Overall Experience

My mother recently spent 3 weeks here for end of life care. She had been diagnosed with advanced, inoperable cancer & we did not know how long she had to live. As a retired nurse, I was concerned the care would be good enough for my mum. I need not have worried. Whether day or night mum was cared for

by kind & caring nurses & carers, led by a strong & visible manager. Everyone was so friendly & respectful - from the cook to the lady who did the laundry, to the handyman. There was continuity of care from regular staff & the staffing levels were good. Mum’s pain relief was well managed & this was a comfort to us all in her final days. Thankyou Chatterwood.

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Review from A B (Daughter of Resident) published on 3 July 2018
Submitted via Postal Card • Report

Overall Experience

Chatterwood is an excellent nursing home with caring staff and excellent cleanliness. Nice, bright and airy decor. The Manager is excellent, who is always available when needed.

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Review from Valerie (Daughter of Resident) published on 13 February 2018
Submitted via Website • Report

Overall Experience

My mother has recently come to stay at Chatterwood and is settling in extremely well. Mum has dementia and does not accept that she needs help as she is a very independent person. All the staff at Chatterwood have been sensitive to this and mum looks so much better after only a few days in their care.

I was concerned that mum would find it difficult to settle and whilst it is very early days, I am most impressed with the way the staff have helped her. The newly refurbished lounge areas and new extension for bedrooms are very welcoming and bright and mum says the bed is very comfortable!

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Review from T B (Son of Resident) published on 30 January 2018
Submitted via Postal Card • Report

Overall Experience

This was not on the hospital list for care homes. We found it on the internet search. Drove around the area and of the five homes we viewed, this stood out. The building has just been refurbished to a very high standard. The bedrooms and ensuite facilities were very good. The staff here go that extra

bit to look after the people staying here. We as a family when visiting were treated with a warm and friendly welcome.

My mother has a small food intake and can be fussy but her wishes were always accounted for.

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Chatterwood House Nursing Home

Care Provided by Chatterwood House Nursing Home

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Funding & Fees Guide for Chatterwood House Nursing Home

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