Review from C Y (Daughter of Resident) published on 30 January 2018
Submitted via Postal Card • Report

Overall Experience

Chatterwood Nursing Home is a real home from home.
Situated in the quiet Hampshire countryside it offers excellent care, plus a wide range of activities.
From the manager to all the dedicated staff, we could not have wished for more attentive care for our mother.
Nothing was too much trouble.
The

bright spacious rooms and communal areas are kept spotlessly clean.
A daily choice of meals was always on offer with everyone getting together.
We can't thank them enough and would recommend this Nursing Home.

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Review from Wendy H (Wife of Resident) published on 30 January 2018
Submitted via Postal Card • Report

Overall Experience

The staff are fantastic, especially with my husband who can be very trying at times. Brilliant.

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Review from Laurence H (Husband of Resident) published on 26 January 2018
Submitted via Postal Card • Report

Overall Experience

My wife has recently passed away at this home following a residency of more than three and a half years. During this period she has always received nothing but the most excellent of care. The management and staff are just the best. They really do care, they are unselfish, compassionate, respectful towards

dignity, supportive to both residents and relatives. With its new extension and total refurbishment, the home must be the best of its type in the area.

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Review from Jean S (Daughter of Resident) published on 25 January 2018
Submitted via Postal Card • Report

Overall Experience

The staff team are very caring and responsive from management to kitchen staff. All rooms have first class decor and are kept clean and tidy. There is a good choice of food and enough activities. Overall rating 10/10.

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Review from Alison H (Daughter of Resident) published on 18 January 2018
Submitted via Postal Card • Report

Overall Experience

Mum receives outstanding care from everyone here.
It is a lovely home and I feel so very fortunate for mum to be here.
I also get amazing support for me at this difficult time.
All the staff are so caring, lovely and always there to listen and help.
I am always singing the home's praises around

the village.

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Review from Paula M (Granddaughter of Resident) published on 25 December 2017
Submitted via Website • Report

Overall Experience

The staff at Chatterwood are extremely warm and pay special attention to each resident.

The food is of good quality, and the residents are encouraged to be as independent as they can comfortably be.

I would highly recommend this care facility, families can rest assured that their loved ones are

being well looked after by very kind staff.

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Review from J T (Friend of Resident) published on 11 December 2017
Submitted via Postal Card • Report

Overall Experience

Was shown to the room and offered tea and biscuits straight away. The staff member with my friend on arrival had pleasant chat then went. I found my friend very happy and content. I thought her room had a good view. She was eager to show me a painting she had done and apparently she had been dancing

too!

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Review from V A (Sister of Resident) published on 4 December 2017
Submitted via Postal Card • Report

Overall Experience

My sister has been in Chatterwood for 3 months she is suffering from dementia.

Since becoming a resident her overall well being has improved. Chatterwood is a homely, open environment. The staff are friendly and caring. Everyone is treated as family.

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Review from A H (Granddaughter of Resident) published on 23 October 2017
Submitted via Postal Card • Report

Overall Experience

Chatterwood Care Home is wonderful, the staff are fantastic and the support and care my nan and us as a family receive is just amazing. The food is amazing and fresh. The house itself has had extensive works to ensure a luxury setting for the residents. I would highly recommend this home to anyone.

Thank you to you all.

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Review from S R (Daughter of Resident) published on 10 October 2017
Submitted via Postal Card • Report

Overall Experience

My father has been made to feel welcoming since arriving at this home. The transition to the new home was made simple by the manager. The staff are very caring and friendly within a good atmosphere. Thanks to you all.

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Review from Norma F (Resident) assisted by family/friend published on 4 September 2017
Submitted via Postal Card • Report

Overall Experience

Just sensational that's what it is growing up with grace and dignity.

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Review from Robert F (Husband of Resident) published on 4 September 2017
Submitted via Postal Card • Report

Overall Experience

The food is sufficient and excellent. The accommodation is also fantastic. Medical supervision outstanding.
The staff are accomodating, kind, considerate, understanding my wife's personal needs. All that you could wish for nothing is a problem only a solution.
The surroundings are rural, set in the

Hampshire countryside. Delightful to say the least. In fact, they are outstanding not to mention the entertainment/activities painting etc.

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Review from Gill W (Daughter of Resident) published on 18 August 2017
Submitted via Postal Card • Report

Overall Experience

I am very pleased with the overall care of my dad and find the staff very friendly and easy to talk to.

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Review from Carol A (Daughter of Resident) published on 18 August 2017
Submitted via Postal Card • Report

Overall Experience

Always feel staff have Dad's best interest at heart. Today, 28th July 2017, we had a difficult conversation about Dad but really appreciated knowing what we need to know. Please keep on doing that, even though we may not want to hear it.

Dad seems happy and I am sure sees this as his home now,

and what is best for him is best for us. Keep taking care of him. you all do such a good job in looking after him and we can only say a big 'thank you'.

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Review from Melvyn T (Nephew of Resident) published on 16 August 2017
Submitted via Postal Card • Report

Overall Experience

A very homely and pleasant nursing home and the staff are coping extremely well during the renovations to the building. My auntie continues to be cared for excellently. All her medical needs are attended to including recent trips to the hospital and the nurse who escorted her on these trips went far

beyond her duty.

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Review from V S (Great-granddaughter of Resident) published on 14 August 2017
Submitted via Postal Card • Report

Overall Experience

The home is warm and friendly with plenty to keep residents happy and occupied. Copious amounts of care and support from management and staff.

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Review from Andrew P (Brother of Resident) published on 11 August 2017
Submitted via Postal Card • Report

Overall Experience

My brother has been here three years. The care that he has received during this time has been full on as he requires full care throughout the day. The staff are always friendly to the residents and visitors and it's evident that the residents are their number one priority.
Throughout the week the home

has varied visiting entertainments, supporting the belief that the residents are number one, all of the time.

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Review from Deborah H (Daughter of Resident) published on 25 July 2017
Submitted via Postal Card • Report

Overall Experience

We are always made to feel very welcome when visiting, whatever time of day and find Chatterwood to be a calm, caring and happy environment. We are very impressed with the care given to residents, whether it be treating them as individuals, how well dressed and clean they are and how they are treated

with dignity. The staff are excellent, professional and friendly all of the time and Chatterwood itself is welcoming and warm. We are pleased with the cleanliness of all the rooms and very impressed by the home-cooked meals, which all look nutritious and delicious! We are not usually able to attend the activities organised by Chatterwood but can see from the newsletters and photographs, that they are thoughtfully planned, making sure that every effort is made to create varied, entertaining and fun experiences. Well done Chatterwood!

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Review from Pauline H (Daughter of Resident) published on 25 July 2017
Submitted via Postal Card • Report

Overall Experience

We have always been happy with the care that my father has received during the two and a half years he has been at Chatterwood.
The staff have always been very kind and helpful and the activities and entertainment are always enjoyable. Music in particular, is always a very good thing as many residents

join in with singing and seem to really enjoy it.

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Review from Emily H (Granddaughter of Resident) published on 20 July 2017
Submitted via Postal Card • Report

Overall Experience

Really friendly staff - built great relationships with my family - especially my mother. Puts her mind at rest that her dad is well looked after. The new refurb looks great! Lots of events and activity days for all to attend which has been lovely. My grandad's new bedroom is fantastic, really relaxing

and homely. Ensuite is fab! Thank you all for what you do. Carers/healthcare assistants/support workers never get enough credit for what we do. Without you, my grandad could be in a terrible home. We are very grateful. All residents look happy.

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Chatterwood House Nursing Home

Care Provided by Chatterwood House Nursing Home

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Funding & Fees Guide for Chatterwood House Nursing Home

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