At Court Lodge, there are no specific visiting hours, all that is asked is that you let the home know you are in the building by signing in on the Ipad in Reception, if outside of Reception hours, just ring the bell and a member of staff will enable your visit.
Parking is available on site at Court Lodge , all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be saved.
Court Lodge has a Review Score of 10 (9.964) out of 10, based on 12 reviews in the last 2 years. Over all time Court Lodge has 88 reviews.
Review from Josephine G (Daughter of Resident) published on 14 March 2025
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Reply from Rebecca Hannam, Home Manager at Court Lodge
Thank you for sharing such kind words about your father's time with us. It's lovely to hear how much he felt at home and how our team was able to support him, especially in his final days. We know this must have been a difficult time for you and your family, and we truly appreciate your comments about the care and compassion shown by our staff. Please know you're always welcome to visit or stay in touch, and we really appreciate you taking the time to share your experiences with us.
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Review from Fiona B (Daughter-in-law of Resident) published on 30 January 2025
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Reply from Rebecca Hannam, Home Manager at Court Lodge
Thank you for your kind review. We're delighted to hear that your mother-in-law is receiving such excellent care and enjoys the activities and welcoming atmosphere created by our team. I'll be sure to pass on your comments to them all. Thank you once again.
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Review from Jo C (Daughter of Resident) published on 24 September 2024
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Reply from Rebecca Hannam, Home Manager at Court Lodge
Thank you for your review of Court Lodge. It's wonderful to hear that you and your family find peace of mind when your mum stays with us. We are committed to ensuring that both our residents and their loved ones feel valued and involved in every aspect of care. And it means a great deal to know that our team's approach, care, and communication provide the reassurance you need during her visits. Thank you again for your kind words.
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Review from Melanie S (Daughter of Resident) published on 19 June 2024
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Reply from Rebecca Hannam, Home Manager at Court Lodge
Thank you for sharing your touching feedback about your experiences at Court Lodge. We are deeply honoured to have been able to care for your dad during the last month of his life, and we are glad he felt happy and well looked after in our home. It means a lot to hear that our team was able to provide the support and care you both needed, allowing you to spend quality time together. Your kind words are greatly appreciated, and our doors are always open should you ever wish to visit us.
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Review from Janie P (Daughter of Resident) published on 18 June 2024
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Reply from Rebecca Hannam, Home Manager at Court Lodge
Thank you for sharing your experiences at Court Lodge. We understand how challenging the decision can be to move into a care home, and we are very pleased to hear that your mum feels welcome and enjoys her time here. The whole team works hard to maintain a supportive and engaging environment for all our residents, so it's wonderful to know that she is happy with the activities, meals, and care provided. Thank you again for your kind words.
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Review from Ben W (Son of Resident) published on 26 February 2024
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Review from Jan R (Son of Resident) published on 24 January 2024
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Review from Paul B (Son of Resident) published on 9 November 2023
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Review from K N (Daughter of Resident) published on 22 June 2023
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Review from Nicola S (Daughter of Resident) published on 12 April 2023
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Review from Paul P (Son of Resident) published on 5 April 2023
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Review from Diana C (Daughter of Resident) published on 29 March 2023
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Review from Linda R (Daughter of Resident) published on 21 February 2023
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Review from B W (Daughter of Resident) published on 22 August 2022
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Reply from Rebecca Hannam, Home Manager at Court Lodge
Thank you for your kind review. We are all really touched to hear that you considered your mum’s end of life care ‘exceptional’ and we miss you both! Do keep in touch.
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Review from Julie R (Sister of Resident) published on 27 May 2022
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Review from Laura B (Daughter of Resident) published on 27 May 2022
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Review from Rachel C (Daughter of Resident) published on 6 May 2022
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Review from Penny P (Friend of Resident) published on 7 April 2022
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Review from Trisha L (Friend of Resident) published on 1 April 2022
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Review from Kate M (Daughter of Resident) published on 27 December 2021
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The Review Score of 10 (9.964) out of 10 for Court Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.964 for Court Lodge is calculated as follows: ( (135 Excellents x 5) + (5 Goods x 4) ) ÷ 140 Ratings = 4.964
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Court Lodge is based on 12 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 12 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 13 Dec 2017
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
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Job Title: Home Manager
Rebecca leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have any questions or queries.
Job Title: Clinical Lead
Angela is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident, through the delivery of consistently high levels of clinical care.