Court Lodge

Court Close, Ridgeway Lane, Lymington SO41 8NQ
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10 88 Reviews
  • Court Lodge, Lymington
Court Lodge occupies a pleasant position in a quiet leafy lane. This 40-bed purpose-built Home is close to Woodside Gardens, and a short distance from Lymington with its delightful shops and quayside.

Residents enjoy companionship and can join in with singing, music, exercise and arts and crafts sessions. There is the opportunity for gentle gardening activities in the summer sunshine, and there is a busy pen pal scheme.
The home is registered for nursing care and staffed by dedicated nurses and health care professionals with extensive experience in caring for age-related conditions and fully trained in infection control.

Tastefully decorated throughout, Court Lodge provides a warm and welcoming atmosphere. The bright accommodation is thoughtfully laid out over two floors and it includes relaxing lounges, a comfortable dining room, a well-stocked library and hair salon as well as en-suite bedrooms.

Residents can also enjoy the charming, level, landscaped garden with ornamental pond and seating areas, where delicious barbecues and fêtes are enjoyed in the fine weather.

Care Provided by Court Lodge

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 43 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Sheltered Housing

Good to Know

  • Person in charge
  • Rebbeca Hannam (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (41)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (12)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2013

Funding & Fees Guide for Court Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,280
  • (these prices are only a guideline, please contact Court Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • At Court Lodge, there are no specific visiting hours, all that is asked is that you let the home know you are in the building by signing in on the Ipad in Reception, if outside of Reception hours, just ring the bell and a member of staff will enable your visit.


  • Parking
  • Parking is available on site at Court Lodge , all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be saved.


Total of 88, showing 1-20
10

Court Lodge has a Review Score of 10 (9.964) out of 10, based on 12 reviews in the last 2 years. Over all time Court Lodge has 88 reviews.

Overall Experience

  • 75
  • 13
  • 0
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Date Published

88
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5
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Overall Experience  Overall Experience 5.0 out of 5

My father was a resident for just over 3 years. His care was exceptional and he was very happy at the home. At his birthday party in November, the staff had decorated one of the lounges and many came in and sang happy birthday to him. He was taken ill on 21st December and I was informed. The ambulance
was called, but according to our wishes and a pre-arranged plan, he was not taken to hospital, but stayed within the familiar surroundings. My daughter and I sat with him Christmas Eve and Day and the staff were brilliant. It must be so hard for them encouraging other residents to enjoy the Christmas spirit, while being attentive, caring and so respectful to the dying and their relatives and it was obvious they too were affected by losing one of their family. He died peacefully early on Boxing Day and the nurses and carers were wonderful in how they looked after him and sympathised with us. He could not have wished for a more gentle end in the place he called home.

Reply from Rebecca Hannam, Home Manager at Court Lodge

Thank you for sharing such kind words about your father's time with us. It's lovely to hear how much he felt at home and how our team was able to support him, especially in his final days. We know this must have been a difficult time for you and your family, and we truly appreciate your comments about the care and compassion shown by our staff. Please know you're always welcome to visit or stay in touch, and we really appreciate you taking the time to share your experiences with us.


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Overall Experience  Overall Experience 5.0 out of 5

There is never anything but a warm welcome from the staff and a genuine care for their residents. Plenty of activities to get involved in daily, and always a buzz of happiness. This is the third care home my mother in law has resided in and by far the best. It's such a blessing to know she is spending
her final years in such a warm, caring place and you never feel that anything is too much trouble. The decor, the food, the cleanliness and the staff really make it a fabulous place.

Reply from Rebecca Hannam, Home Manager at Court Lodge

Thank you for your kind review. We're delighted to hear that your mother-in-law is receiving such excellent care and enjoys the activities and welcoming atmosphere created by our team. I'll be sure to pass on your comments to them all. Thank you once again.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot express enough the peace of mind and trust we as a family have in Court Lodge for looking after Mum when she comes for respite care. Not only do they care for their client, but they also care and respect their client's loved ones, always accommodating requests, excellent care, communication
and reassurance. Above all, it's the staff's exemplary standard of care and approach to clients that stands out, ensuring whilst Mum can't communicate well, she is always included and respected. Mum is greeted like a family member, and there is a warm, inviting and caring atmosphere. Thank you to all the staff who make our visits to Court Lodge feel safe, cared for and respected.

Reply from Rebecca Hannam, Home Manager at Court Lodge

Thank you for your review of Court Lodge. It's wonderful to hear that you and your family find peace of mind when your mum stays with us. We are committed to ensuring that both our residents and their loved ones feel valued and involved in every aspect of care. And it means a great deal to know that our team's approach, care, and communication provide the reassurance you need during her visits. Thank you again for your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

Thanks for looking after my Dad so well in the last month of his life. He was happy there and felt very well looked after. The Manager was a Godsend to me. Her professionalism and warmth on a personal level, made it all much easier.
From my point of you, having cared for him myself for over a year,
it took the pressure off me completely and in fact, the nurses reminded me to take some time now for myself.
I didn't have to worry about shopping, making meals, all the doctor appointments ( as the brilliant Dr came into the home), cleaning, washing, changing beds - anything - it was priceless.
I got to be Dad's daughter again for the end of his life and Court Lodge took over everything brilliantly, stress-free, and very dignified. A special thanks to the Nurse who always kept me updated on Dad's health.
Very central to Lymington and sea.
It is decorated beautifully, stunning garden, and is one of the nicest homes I have seen.
Thanks for everything you did for my Dad.

Reply from Rebecca Hannam, Home Manager at Court Lodge

Thank you for sharing your touching feedback about your experiences at Court Lodge. We are deeply honoured to have been able to care for your dad during the last month of his life, and we are glad he felt happy and well looked after in our home. It means a lot to hear that our team was able to provide the support and care you both needed, allowing you to spend quality time together. Your kind words are greatly appreciated, and our doors are always open should you ever wish to visit us.


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Overall Experience  Overall Experience 5.0 out of 5

It was a hard decision to move my mum into a care home, she was very nervous about it and unsure that she wanted to go however, the minute she walked into Court Lodge, she has been made so welcome.
Mum absolutely loves every aspect of living here, it is so homely and friendly, she tells everyone she
speaks to how lucky she is.
I am totally reassured by the regular updates from the whole team from how she has enjoyed the many activities provided to the lovely meals, she has actually put on weight since living there.
The nursing team are very proactive with regular care reviews and suggestions to keep her safe and well.
The home manager is very involved with the residents and always makes time to catch up with visitors.
One member of staff in particular, from the companion team ensures a wide range of events and activities which are inclusive for all, Mum particularly loves the minibus trips around the national park which bring back many happy memories.
Thank you to all for keeping Mum well and happy.

Reply from Rebecca Hannam, Home Manager at Court Lodge

Thank you for sharing your experiences at Court Lodge. We understand how challenging the decision can be to move into a care home, and we are very pleased to hear that your mum feels welcome and enjoys her time here. The whole team works hard to maintain a supportive and engaging environment for all our residents, so it's wonderful to know that she is happy with the activities, meals, and care provided. Thank you again for your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

The staff are wonderful - patient, caring and kind. It was very reassuring to know that Dad was in such good hands. Nothing was too much and he couldn't have been in a better place in the last stages of his life. When he passed away a difficult situation was made much easier than it might have been
by the professionalism and genuine concern shown. Thank you very much.

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Overall Experience  Overall Experience 5.0 out of 5

Court Lodge is a lovely, friendly and warm home. All the staff are smiling and happy and nothing that I ask for is too much trouble.
Everyone, from the home manager, ably assisted her senior team, are very hands-on with what residents needs and cares are. The nursing staff are very good at keeping
in touch with relatives and regularly reviewing a resident’s care and medical needs.
The facilities are very good and they can even accommodate special requests, such as a large room with garden access to celebrate my father’s 100th birthday last September, including a wonderful tea party and catering.
My father had tried another care home but this one is, without doubt, the best for his needs. Me, as his only child, feels very much that a great weight was lifted from my shoulders when he became a resident at Court Lodge almost a year ago.
Well done team Court Lodge and team Colten!

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Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Court Lodge for just over 2 years and in that time I can honestly say we never had a single concern regarding her care. All the staff were caring and competent and always willing to answer any questions we had. My mother passed away in the home in September and again I cannot
fault the end of life care she received, we were always kept informed of her condition and nothing was too much trouble when we visited. I would have no hesitation in recommending Court Lodge.

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Overall Experience  Overall Experience 5.0 out of 5

After complications with heart surgery, a long stay in hospital and ongoing complex medical and physical needs, my 78-year-old father stayed at Court Lodge on two separate occasions in 2022 and 2023.
From our initial contact onwards, the team were understanding, responsive and very flexible. At a
time of uncertainty with my father’s first hospital discharge, Court Lodge was able to provide a level of comfort and support so that when the move was finally possible, they were ready to welcome him.
Having access to a safe and comfortable environment, with qualified medical support on-site, was critical for us. Although well enough to leave the hospital, his severely depleted state meant that specialist care was needed that we were not qualified to give. Court Lodge offered us the optimal ‘bridge’ to get him better placed to return home.
At such a challenging time, the CL team were ever-present with a smile and kind word, going above and beyond to help us at such a difficult time.

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Overall Experience  Overall Experience 5.0 out of 5

My father is a resident of Court Lodge in Lymington and in March he was 99.
The staff helped us to organise a special surprise tea, they provided all the food and cake, decorated the room and kept it all secret.
Dad doesn’t have many friends who are still alive so having a lovely group of special
people to make such a fuss of him was really appreciated. It doesn’t feel like this is just a job for the staff. They really want to do everything they can for their residents.
They made the day quite unforgettable.

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Overall Experience  Overall Experience 5.0 out of 5

Everyone has been so kind and helpful in looking after my father in respite care, very thoughtful and sympathetic to the unknown aspects of his stay. Providing good clinical and residential services, allowing his family to regroup for his care needs with total confidence in his well-being.

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Overall Experience  Overall Experience 5.0 out of 5

Our 93-year-old mother went into Court Lodge to recuperate after hospitalisation following a fall in August 2022. Mum enjoyed it so much she decided to stay!
The manager heads Court Lodge along with others in Reception, administration, and the member of staff leading the red coats with a varied weekly
programme of activities. Plus the happy team of nurses, carers, ancillary staff and catering team, and also the gentleman busy and cheerful in the lovely gardens.
All work very hard to support one another to ensure the best possible standard of care for the residents. It is a truly uplifting and dedicated environment with all colleagues working together to excel and perform above expectations.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Court Lodge Care Home for three months, following a short stay in hospital.
I cannot praise it highly enough. From the warm and friendly welcome to the care and attention she receives from all the staff. There are plenty of daily activities to keep her busy and a beautiful,
cosy room if she wishes for peace and quiet. The chef is excellent and my mother says the food is delicious. She enjoys taking her meals in the dining room at lunchtime and in her room in the evening. Communication from the management team is faultless and the staff are always cheerful and pleasant. I would thoroughly recommend it to anyone looking for residential care.

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Overall Experience  Overall Experience 5.0 out of 5

My mother who had oesophageal cancer came into Court Lodge Care Home for palliative care on 25/01/2022. It was then apparent to me that I had taken too much on looking after her in her own home. The feeling I had knowing that she was safe and well looked after was overwhelming. Mum was not a mixer,
loved to chat to the staff who came to her. She was an interesting lady. Never moaned and always said thank you. Mum, despite just being on lemon water/sugar, kept defying the odds. She started to deteriorate after her 93rd birthday (17/06). The end-of-life care from then on was exceptional. She was never in pain, her anxiety issues were well managed. I, as a relative, was made to feel as part of her care team which was wonderful. Mum died peacefully on 07/07/2022. Thank you to the manager and to all the staff who work so well as a team.

Reply from Rebecca Hannam, Home Manager at Court Lodge

Thank you for your kind review. We are all really touched to hear that you considered your mum’s end of life care ‘exceptional’ and we miss you both! Do keep in touch.


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Overall Experience  Overall Experience 4.0 out of 5

I found the home to be well-run, the staff efficient, helpful, and kind, and the overall atmosphere seemed very positive. There were plenty of activities for those who wished to participate, including trips out. There’s a lovely garden, giving residents the opportunity to get outside. An advantage
of the home is that it can accommodate those who need a rest home, and also those who need nursing care, giving the opportunity for residents to be able to stay there if their circumstances change.

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Overall Experience  Overall Experience 5.0 out of 5

All of the staff are very helpful, nothing seems too much trouble for them. Dad is really happy with the care and assistance he receives and always tells me how much he enjoys the meals. He loves the mini bus trips and finds it an easy way of getting out and about.

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Overall Experience  Overall Experience 5.0 out of 5

I couldn’t be more happy with the quality of service and care given to my mother since she has been at Court Lodge Care Home. Her needs are met at every turn - from the food she needs to the thoughts ahead to end of life. As family members, we are well looked after and cared for at this difficult time
too. A true five-star rating.

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Overall Experience  Overall Experience 5.0 out of 5

I was so impressed by the warmth, helpfulness and thoughtfulness of every member of staff I had contact with when I went to visit my friend. My friend, a recent arrival, feels safe and confident in the care and relationships she has with the staff. Nothing was too much trouble. So impressed. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

I visited a dear friend and was delighted to find how brilliant the home is - exactly like a home. The staff are all very friendly and helpful...nothing was too much trouble. I witnessed how caring and helpful the staff were towards my friend. When I left I felt very happy to leave my dear friend in
such a great place. Thank you so much.

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Overall Experience  Overall Experience 5.0 out of 5

My mother joined Court Lodge Care Home a year ago.
This was a difficult decision to make.
Having said that, in the last year she has been so well cared for and has company 24-hours a day.
The actual care is excellent - from reception who are always helpful and smiley.
Nurses and health care assistants
who are kind and professional.
Kitchen staff and waiting staff who provide wholesome food with encouragement and a friendly cuppa and a treat in my mum's room.
My mum's room is always immaculate and the laundry beautifully washed and ironed.
The grounds are well kept and residents encouraged to plant and water small areas and walk.
The entertainment staff are great, always enthusiastic.
Good communication from management which is vital.

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Current Review Score: 10.0 (9.964)

Overview of Review Score

The Review Score of 10 (9.964) out of 10 for Court Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.964 for Court Lodge is calculated as follows: ( (135 Excellents x 5) + (5 Goods x 4) ) ÷ 140 Ratings = 4.964

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Court Lodge is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Dec 2017

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

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Meet the Team (2)

Rebecca

Rebecca Hannam

Job Title: Home Manager

Rebecca leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have any questions or queries.


Angela

Angela Bennett

Job Title: Clinical Lead

Angela is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident, through the delivery of consistently high levels of clinical care.


Frequently Asked Questions about Court Lodge

What types of Care is Court Lodge registered for?

Older Person Care, Respite Care & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Court Lodge provide?

Palliative Care, Convalescent Care, Physiotherapy, Sheltered Housing & Own GP if required are other types of care provided.

How many Rooms does Court Lodge have?

There are 41 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Court Lodge?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Court Lodge to the centre of Lymington?

0.8 mile(s) as the crow flies, distance by road may be significantly further.