Barchester Flowerdown Care Home

50 Harestock Road, Winchester SO22 6NT
Submit a Review
9.8 92 Reviews
  • Barchester Flowerdown Care Home, Winchester
Flowerdown Care Home is situated in the quiet village of Harestock just off the M3, nestled in leafy surroundings, with Winchester shops less than 10 mins by car.

Flowerdown provides first-class residential and nursing care, offering respite and short breaks, as well as permanent care placements.

The home benefited from a full refurbishment completed in mid 2024. The refurbishment included all areas of the home from bedrooms to communal areas, the finish is exquisite and has given the home a warm, comfortable but high class feels.
Set over two floors, with spacious lounge areas and first class restaurant dining rooms on both floors, where food is prepared by award winning academy trained chefs.

The home has benefits from large landscaped gardens with seating areas and walkways - perfect for sitting and relaxing or taking in the beautiful scenery. The home and gardens are set back and this allows the home to be a peaceful and tranquil environment.

There's also a wide and varied activity programme, scheduled for group activities, or offering residents one to one activities of their choosing and tailored to their individual request.

The café bistro is open to all, boasting delicious freshly made cakes, please pop in, enjoy a slice of cake, see the home and meet the wonderful team - no appointment needed.

Show Barchester Flowerdown Care Home on the Map

Care Provided by Barchester Flowerdown Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Claudia Nunes (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (48)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Barchester Flowerdown Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,905

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.
  • (these prices are only a guideline, please contact Barchester Flowerdown Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open to visitors at anytime.


  • Parking

  • Free parking available on site


Barchester Flowerdown Care Home Reviews (92)

Total of 92, showing 1-20
9.8

Barchester Flowerdown Care Home has a Review Score of 9.8 (9.777) out of 10, based on 17 reviews in the last 2 years. Over all time Barchester Flowerdown Care Home has 92 reviews.

Overall Experience

  • 60
  • 30
  • 2
  • 0
  • 0

Date Published

92
5
9
17
75

Review from Anne W (Niece of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been in Barchester Flowerdown Care Home since August 2024. She was apprehensive of going into care at first but has quickly settled there and is very happy with her new life. The staff are all friendly, polite and helpful, from the carers, nurses, housekeeping team, reception and catering
staff. There are so many activities taking place daily to keep the residents occupied and my aunt enjoys taking part and making new friends. I really can't fault anything and particularly, like the relaxed, homely feel of Flowerdown with its comfortable surroundings and lovely gardens. I think the general manager has got it just right and it is evident the staff take pride in their work and look after the residents to a very high standard.

Reply from Claudia Nunes, General Manager at Barchester Flowerdown Care Home

Thank you so much for your kind words and wonderful review of our home. Your Aunt is a pleasure to care for and we are so happy that you feel she has settled in well. The team take a great pride in their work and so it is lovely for this to be recognised.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A S (Wife of Resident) published on 20 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic environment since the refurbishment and excellent care provided. The staff are kind and very supportive. Low staff turnover which is essential to high care quality. My husband is very happy there.

Reply from Claudia Nunes, General Manager at Barchester Flowerdown Care Home

Thank you so much for your kind words, we are very proud of the home and care that we provide to our residents. We are always here when you need us, as a family, and we are so pleased that you feel this support. We are so pleased that your husband is happy with us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Teresa L (Daughter of Resident) published on 18 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are fantastic, very friendly, caring and approachable. The managers and the team are doing a great job of looking after dad, I cannot praise Barchester Flowerdown Care Home highly enough. The home is beautiful, the food is excellent and the staff are absolutely committed to providing the best
care possible for the residents. It's clean and well organized and staff are always available to assist when needed. We have peace of mind knowing that dad is in a safe and caring environment.

Reply from Claudia Nunes, General Manager at Barchester Flowerdown Care Home

Thank you for sharing your thoughts and experience with us here at Flowerdown on your relative's experience. We appreciate the time taken and value your words and feedback, particularly during the most difficult of times.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E J (Partner of Resident) published on 11 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good nursing care at all times. All nurses are excellent, kind and helpful, also nothing too much trouble for all care staff. Lovely surroundings, garden beautiful and well cared for. The dining room and food is top quality, restaurant standard. Visitors welcome.

Reply from Claudia Nunes, General Manager at Barchester Flowerdown Care Home

Thank you for sharing your thoughts and experience with us here at Flowerdown on your relative's experience. We appreciate the time taken and value your words and feedback, particularly during the most difficult of times.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Valerie C (Niece of Resident) published on 25 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Barchester Flowerdown Care Home have always treated my aunt with tenderness and kindness. She called them her second family. The staff were always very supportive to me and my family. My aunt was always consulted about her care. The home has always felt very welcoming. In her final weeks the care was
excellent. We never had to worry about her, as she was so happy there.

Reply from Claudia Nunes, General Manager at Barchester Flowerdown Care Home

Thank you for sharing your thoughts and experience with us here at Flowerdown on your relative's experience. We appreciate the time taken and value your words and feedback, particularly during the most difficult of times.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Anthony H (Father of Resident) published on 30 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just been to the open day at Barchester Flowerdown Care Home this morning. A big thank you to all the staff for your hard work and kindness.
Just to say you cannot improve on perfection. Such high standards.

Reply from Claudia Nunes, General Manager at Barchester Flowerdown Care Home

Thank you so much for sharing your thoughts, especially on one of our open days. We really value your feedback on our home and strive to ensure every resident has the best care with the best surroundings. Thank you again for taking the time to share your experience.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Annette S (Partner of Resident) published on 15 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner has been made comfortable in his room by all the staff, from nurses to cleaners.
He even had cake and a song from the staff.
Room is clean and comfortable.
I wish he had come here sooner. Palliative care is sensitively offered.

Reply from Claudia Nunes, General Manager at Barchester Flowerdown Care Home

Thank you so much for your very kind words and feedback on our home regarding your partner. Your experience with us is very important and we strive to improve and ensure all of our residents are taken care of. Thank you for taking the time to share your thoughts.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G P (Daughter of Resident) published on 12 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was in palliative care at Flowerdown Care Home. We were blown away by the level of care, kindness and support from all the staff towards our father and our whole family. We are so thankful and grateful to all the staff for enabling our father to have a dignified end-of-life experience.

Reply from Claudia Nunes, General Manager at Barchester Flowerdown Care Home

Thank you for sharing your thoughts and experience with us here at Flowerdown on your relative's experience. We appreciate the time taken and value your words and feedback, particularly during the most difficult of times.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P C (Wife of Resident) published on 9 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the staff at Barchester Flowerdown Care Home for all the care they gave my husband during his final weeks on this earth. They treated us with great respect during this very sad and difficult time.

Reply from Claudia Nunes, General Manager at Barchester Flowerdown Care Home

Thank you for sharing your thoughts and experiences on your relative's time here at Flowerdown. We appreciate the time taken and value your words and feedback tremendously.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H H (Daughter of Resident) published on 1 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum spent the last 4 years of her life at Flowerdown. I cannot thank every member of staff enough for the kindness, love and care shown to my mum during her time there. While living at Flowerdown she deteriorated due to the increased severity of her dementia. She was always treated with dignity and
care. The nurse manager leads a team of excellent nursing staff who are first-rate at dealing with residents' medical needs and keeping families informed of issues. All the staff are so friendly and welcoming. After a much-needed refurbishment, Flowerdown has been transformed. The rooms and reception areas are equal to a high-class hotel. Until the day my mum passed away, I always knew she was safe and cared for to the highest standards. I have no hesitation in recommending Flowerdown to care for loved ones.

Reply from Claudia Nunes, General Manager at Barchester Flowerdown Care Home

Thank you for taking the time to share your thoughts on our home. Our staff and wider team appreciate the time taken to share your experience. We strive to deliver and create a safe space for all residents and their families.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rachel W (Daughter of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have recently moved my dad to Flowerdown as we needed urgent respite care with a view to making this a permanent move. I rang several other care homes that could either not accommodate respite care or could not meet his care needs. From my first contact via telephone, I was immediately put at ease
when an invitation for me to visit Flowerdown seemed more important to the staff than going through a long list of care needs. I was welcomed from the very first time I walked through the door and was hugely impressed not only by the surroundings but also by how friendly everyone was. I was invited to visit again with my dad the following day and he too was welcomed by everyone. Our questions were answered, what we could expect from Flowerdown was made clear to us and we knew we need not look any further for the 'right' care home. My dad moved in 3 days later and he, as well as his family and friends, have felt welcomed as part of the Flowerdown family. Thank you to everyone for welcoming us.

Reply from Claudia Nunes, General Manager at Barchester Flowerdown Care Home

Thank you very much for your kind words and for sharing your experience of our home. We appreciate your feedback and always strive to deliver the best care and experience for our residents and relatives.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C B (Daughter of Resident) published on 1 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot begin to put into words how amazing this care home is. My mum spent the last three years of her life being cared for, respected and treated as one of the family - as I was! She passed away in October - peacefully and in no pain and all down to the care she received. It is a wonderful place.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Neville C (Husband of Resident) published on 21 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment my wife was admitted, we have been completely satisfied with her residence at Barchester Flowerdown Care Home - it is akin to a smart hotel and no aspect of my wife's care is neglected. It is such a relief to know that she is being cared for so capably. I can be away (available on the
phone of course!) with complete confidence. Without exception, the staff and attendants have been so caring and professional in her care. We would be so happy if my wife's remaining days could be at Flowerdown.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rolf S (Son-in-law of Resident) published on 5 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Given that the entry into this Care Home is recent and the renovation is ongoing our ratings have been influenced by it.


The Care Home is being renovated which necessitated to move my mother-in-law from her initial room to a totally renovated one. The new room presents very well indeed. The move

was planned for 9 am on 17/9/2023. Pre-packing assistance of personal items was available prior to this date. The move worked on time and with excellent support during the actual move to the new room. The General Manager was actively involved in leading and implementing the move and was leading by example. In general, the manager is very approachable and helpful in dealing with client's requests speedily.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C B (Daughter of Resident) published on 11 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This was a real lifesaver for me as Mum's care became more challenging prior to her coming to Barchester Flowerdown Care Home for respite care. Mum was well cared for by an attentive care team and her health improved substantially. I will be forever grateful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K Y (Son of Resident) published on 14 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The senior staff and nurses were very solicitous and helpful during my mother's stay at the home. They were understanding and responsive which was a godsend as my mother has limited English. The day-to-day staff were also magnificent, of course, some outshone others but overall very compassionate and
caring. The home itself is undergoing much-needed modernisation which will increase its attractiveness to its targeted audience.

Reply from Claudia Nunes, General Manager at Barchester Flowerdown Care Home

I would like to say thank you for your kind words in the name of the Flowerdown team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ruth H (Daughter of Resident) published on 27 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my father arrived at Flowerdown he has had excellent care. From the first day he arrived, everyone was friendly and welcoming and the home is clean and homely. He receives very good care and attention from the carers and is encouraged to be involved as much as he can. The home is very responsive
when his needs change and are good at updating the family on any developments. There are plenty of activities to join in with and a beautiful garden to enjoy.

Reply from Claudia Nunes, General Manager at Barchester Flowerdown Care Home

Thank you for your kind words. We do it with pleasure because our residents are our family as well. A big thank you from the Flowerdown family.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ali B (Daughter of Resident) published on 26 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident for nearly four years at Flowerdown Care Home. Activities were very well organised when Mum first came to Flowredown. The care staff and managers were always kind and friendly. I felt confident she was well cared for particularly as she lost the ability to walk. Food always
looked and smelt good. My only disappointment was not being informed about the Xmas party-her last Xmas party.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tina R (Friend of Resident) published on 18 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We found the home to be very caring and understanding. The short period my friend who was there was treated with dignity in every aspect.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G J (Son of Resident) published on 14 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother recently came to Flowerdown Care Home for assessment after a prolonged stay in the hospital. In the final week of her life, we could not have wished for her to be in a more caring environment with excellent staff, particularly the care assistant and the registered nurse, supporting her. As
her family, we were treated with respect and great kindness by all the staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.777)

Overview of Review Score

The Review Score of 9.8 (9.777) out of 10 for Barchester Flowerdown Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.777 for Barchester Flowerdown Care Home is calculated as follows: ( (165 Excellents x 5) + (21 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 197 Ratings = 4.777

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Flowerdown Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 May 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Bed Vacancies

posted 14 Feb 2025

Please contact us for our current vacancies


Awards / Recognitions (26)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (12)

Claudia

Claudia Nunes

Job Title: General Manager

Joined: 2020

Hello, my name is Claudia and I am very excited to join Flowerdown Family.


Before starting this position, I worked in healthcare for over 7 years and I have been with Barchester since 2020. I have experience in the hospital in the acute setting as a sister and Management in the private setting.


I and my amazing team will continue to deliver the highest quality of care and nursing to all of our residents as well as support their families and Friends


Please do not hesitate to contact me or visit us here at Flowerdown. I am more than happy to discuss the needs you may have for yourself or your loved one and show you around our lovely home and team.


Susan

Susan Goodhew

Job Title: Resident Ambassador

Susan is Flowerdown Care Home's resident ambassador. Sue is one of our kind-hearted and generous residents who shares her time ensuring her neighbours have a friend in her. Sue also is our resident cheerleader who rekindles the spirits of the staff when it is much needed. Sue is a well-loved figure here at Flowerdown Care Home and will be happy to give you a tour and share with you the countless memories we create.


Leanne

Leanne Brown

Job Title: Administrator

Joined: 2022

I joined Flowerdown Care Home in February 2022.


I believe in being passionate and caring, and this translates to the job I do here in the Home. My ways of working are to be organized and systemic which improves the way we process administrative work.


I enjoy being "front of the house" and often the first point of contact for relatives and friends regarding the administrative and financial systems within the home.


Elvans

Elvans Pascual

Job Title: Senior Nurse

Joined: 2021

Hi! I'm Elvans Nurse at Flowerdown. I have 13 years of work experience in various healthcare settings that taught me multiple skills and one I wouldn't trade for the world.


As a Senior Nurse, my primary responsibility is to safeguard our resident's best interests and welfare. We value and cherish our residents like our own family. What is important to our residents is important to us.


We also envision becoming an outstanding care home and being recognised for our great team effort. And to be a part of our amazing team and strong leadership that will no doubt we will succeed.


Pat

Pat Elkins

Job Title: Laundry Assistant

Joined: 2001

Pat has worked in Flowerdown since 2001 and the laundry is very much her domain. Pat enjoys her job and the residents likewise enjoy her daily visits and chats when she brings their freshly washed and ironed clothes back to their rooms. Pat takes pride in what she does and this is much appreciated by our residents here at Flowerdown Care Home.


Ian

Ian Gregory

Job Title: Gardener

Joined: 2013

I have worked for the care sector in many roles for over 20 years.


My passion for gardening has been with me for many years, starting with growing vegetables and house plants when I bought my first house, followed by creating a family-friendly garden for my children.
Now that the children are grown up, I'm enjoying designing a new style of garden for me and my wife, including building a summer house.


I have been gardening at Flowerdown since 2018, and the focus is to create a homely environment for the residents and their families.


I have weekly chats with the residents to discuss the current plans, my ideas and their wishes.


I have made a lot of new boarders at the front of the home and redesigned the raised beds in the back garden to include a climbing frame for new planting, which includes an area for the squirrels to feed, something that the residents enjoy.


Shomas

Shomas Rai

Job Title: Senior Care Assistant

Joined: 2019

Hi, my name is Shomas, I began my new role as a senior care assistant in November 2022.


I started my Journey at Flowerdown as a Kitchen assistant but due to my passion for care, I had the opportunity to join the care team 4 years ago.


I love my new role and I am taking my NVQ 3 to Be able to improve my Knowledge and skills.


Marcela

Marcela Vasilu

Job Title: Head of Housekeeping

Joined: 2023

Hello, my name is Marcela and I am the Head of Housekeeping here at Flowerdown. I have been in the UK since 2015 and I have started my career as a housekeeper in a care home, private cleaning and Head of Housekeeping in hospitality. I do my job with passion and determination and I am very proud of working with the Flowerdown team ensuring a high standard of cleaning and infection control.


Mary

Mary Popadiuc

Job Title: Housekeeper

Joined: 2023

Hello, my name is Mary and I am a Housekeeping Assistant here at Flowerdown. I have been working in hospitality for some time now and I can say working with people gives me so much satisfaction. I am a hardworking perfectionist and I am very proud of working here at Flowerdown.


Kirsten

Kirsten Brown

Job Title: Admin Assistant

Joined: 2023

I joined Flowerdown Care Home in February 2023.


I consider myself to be a team player, organised, hardworking and compassionate with a strong administrative background.


Having worked within the tourism industry for many years, I have a passion for working with people.
Through my role at Flowerdown Care Home I can embrace this by connecting with our residents, their families and colleagues and assisting as best I can


Jander

Jander De Sousa

Job Title: Head Chef

Joined: 2023

Hello, I am Jander and I am the newly appointed Head Chef at Flowerdown Care Home. I was born in Brazil and came to England in 2004. My love for cooking started at a young age and I have been working in the hospitality industry at various restaurants and in other care homes for over 20 years.
I am very passionate about creating 5 Star quality food that meets the nutritional and dietary requirements. I have a NVQ in Professional Cooking and I have recently qualified from the 2024 Barchester Chef Academy which I am exceptionally proud of and intend to use what I have learnt and apply this at Flowerdown. In my spare time I love gardening and also creating new dishes and recipes.


Jeremy

Jeremy Caesar

Job Title: Head of Maintenance

Joined: 2025

My name is Jeremy known as Jez. I have spent 39 years in the kitchen, bedroom and bathroom industry, as an installer, project manager and technical; surveyor.


I now look to use my knowledge, experience and skills at Flowerdown Care Home, supporting the residents and team to maintain the lovely environment that we have.


Outside of work I enjoy tinkering with motorbikes and radio controlled models, as well as rehearsing an open mic at a local club as I play rock and blues harmonica.


Frequently Asked Questions about Barchester Flowerdown Care Home

What types of Care is Barchester Flowerdown Care Home registered for?

Older Person Care, Dementia, Respite Care & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barchester Flowerdown Care Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Barchester Flowerdown Care Home have?

There are 48 Single Rooms.

What are the Facilities & Services at Barchester Flowerdown Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Flowerdown Care Home to the centre of Winchester?

1.8 mile(s) as the crow flies, distance by road may be significantly further.