The wellbeing of residents is paramount and so visiting is flexible to suit their needs.
Recommend for all those visiting the home to inform the Reception in advance, so one can plan the Resident's care that day around any visitors, appointments and activities.
The home encourage extra visits to settle any new Residents.
For any Resident receiving Palliative Care, the home offer open visiting (24 hrs a day).
Parking available on site. If car park is full, there is ample space in the road outside (no restrictions).
St George's Nursing Home has a Review Score of 9.8 (9.831) out of 10, based on 14 reviews in the last 2 years. Over all time St George's Nursing Home has 50 reviews.
Review from J S (Son of Resident) published on 4 April 2025
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Reply from Lizzie Colwill, Home Manager at St George's Nursing Home
Thank you for your kind words, it was a pleasure to support your father throughout his stay. We wish you all the best for the future.
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Review from Sally S (Daughter of Resident) published on 26 March 2025
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Reply from Lizzie Colwill, Home Manager at St George's Nursing Home
Thank you for your kind words, feedback is much appreciated. I will cascade this back to the team.
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Review from S M (Daughter of Resident) published on 26 March 2025
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Reply from Lizzie Colwill, Home Manager at St George's Nursing Home
Thank you so much for your feedback, I know the team really enjoy caring for your mum.
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Review from Rose S (Daughter of Resident) published on 26 March 2025
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Reply from Lizzie Colwill, Home Manager at St George's Nursing Home
This is wonderful to hear and thank you for taking the time to feed back to the team. I'm so pleased your both having such a positive experience.
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Review from Claire B (Wife of Resident) published on 25 March 2025
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Reply from Lizzie Colwill, Home Manager at St George's Nursing Home
Thank you much for your kind words. This is truly lovely feedback and I will ensure this is cascaded through the team. I am thrilled that you and your family chose St George's , we feel very lucky to care for your husband.
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Review from Jane H (Daughter of Resident) published on 24 March 2025
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Reply from Lizzie Colwill, Home Manager at St George's Nursing Home
This is such lovely feedback, It's particularly important for all our residents to feel safe and secure and I'm really pleased your mum has settled so well.
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Review from S C (Wife of Resident) published on 11 March 2025
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Reply from Lizzie Colwill, Home Manager at St George's Nursing Home
Thank you for such lovely words. It's so nice to hear such positive comments and for the team to have all their efforts noted by visitors to the building.
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Review from Pamela N (Wife of Resident) published on 10 March 2025
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Reply from Lizzie Colwill, Home Manager at St George's Nursing Home
Thank you, I know the team very much enjoy taking care of him
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Review from Adrian D (Husband of Resident) published on 4 February 2025
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Reply from Lizzie Colwill, Home Manager at St George's Nursing Home
Many thanks for your kind words, we are very proud of the care we deliver and I will pass your kind comments onto our staff.
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Review from Paul B (Son of Resident) published on 30 January 2025
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Reply from Lizzie Colwill, Home Manager at St George's Nursing Home
Thank you for your kind words, I will pass this on to the staff.
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Review from Marion H (Partner of Resident) published on 29 August 2024
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Reply from Sue Arquier, Home Manager at St George's Nursing Home
Thank you so much for your review, it's lovely for the whole team to have their hard work recognised.
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Review from D R (Brother of Resident) published on 19 July 2023
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Reply from Tracey Baker, Home Manager at St George's Nursing Home
Thank you for taking the time to feedback. I'm glad that your sister is settling in well. I will pass on your comments to the team.
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Review from N K (Daughter of Resident) published on 28 June 2023
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Reply from Tracey Baker, Home Manager at St George's Nursing Home
Thank you for your kind words. The team work hard to ensure all residents are included at all times. I will ensure your comments are fed back to the team, especially the gentleman you mentioned above.
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Review from Wendy H (Respite Resident) published on 28 April 2023
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Reply from Tracey Baker, Home Manager at St George's Nursing Home
Thank you so much for reviewing our home. Glad that you had a lovely stay with us and as ever, I will feed this back to our team. Like all homes, we are coming out of Covid and are finding a new normal high standard of service for our guests.
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Review from Zoe W (Daughter of Resident) published on 16 January 2023
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Reply from Tracey Baker, Home Manager at St George's Nursing Home
Thank you for your kind comments. The home has experienced a busy winter so far, and it's good to hear that the staff are continuing to provide the warm welcome that is popular with the home.
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Review from Lynda T (Resident) published on 28 September 2022
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Reply from Tracey Baker, Home Manager at St George's Nursing Home
Glad to be of service. We aim to provide a home-from-home holistic approach for all, especially our respite residents, as it can be very often their first experience of a nursing home.
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Review from A C (Daughter of Resident) published on 11 July 2022
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Reply from Tracey Baker, Home Manager at St George's Nursing Home
Glad to learn we are hitting all the right spots in providing a welcoming and supportive environment for your Mum. I will ensure your comments are forwarded to the team, who continue to work wearing masks in the home, which makes communication more challenging. Thank you.
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Review from Sandra D (Wife of Resident) published on 4 July 2022
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Review from Trevor N (Friend of Resident) published on 20 June 2022
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Reply from Tracey Baker, Home Manager at St George's Nursing Home
Thank you very much for your feedback. We do our best to ensure all respite residents feel comfortable and relaxed in our home, just as they would in their own home. I will ensure the staff are made aware of your feedback as it means a lot to them to know they are providing a happy home experience.
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Review from Tracey E (Daughter of Resident) published on 19 June 2022
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Reply from Tracey Baker, Home Manager at St George's Nursing Home
Thank you for your kind review of our home. So glad that your relative has settled well into our home. We are doing our best to enhance the lives of all our residents and staff post-Covid-19. Our broad age range of staff, a good many, who have NVQ3 and Care Certificates give added value to the team approach. Good to hear we are on the right track, and we will continue to add value to people's day.
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The Review Score of 9.8 (9.831) out of 10 for St George's Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.831 for St George's Nursing Home is calculated as follows: ( (134 Excellents x 5) + (25 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 160 Ratings = 4.831
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for St George's Nursing Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 14 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 15 Dec 2021
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Job Title: Home Manager
Joined: 2022
Registered Nurse