The wellbeing of residents is paramount and so visiting is flexible to suit their needs.
Recommend for all those visiting the home to inform the Reception in advance, so one can plan the Resident's care that day around any visitors, appointments and activities.
The home encourage extra visits to settle any new Residents.
For any Resident receiving Palliative Care, the home offer open visiting (24 hrs a day).
Parking available on site. If car park is full, there is ample space in the road outside (no restrictions).
St George's Nursing Home has a Review Score of 9.8 (9.831) out of 10, based on 14 reviews in the last 2 years. Over all time St George's Nursing Home has 50 reviews.
Review from A L (Daughter of Resident) published on 3 August 2018
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Reply from Tania Walbanke, HR administrator at St George's Nursing Home
Thank you for your kind words with regard to the care given to your mother.
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Review from M W (Husband of Resident) published on 18 June 2018
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Review from S B (Daughter of Resident) published on 14 March 2018
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Reply from Barbara Harris, Manager at St George's Nursing Home
It is always lovely to read that we are providing a good service. Thank you for your kind words.
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Review from Janet S (Daughter of Resident) published on 24 January 2018
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Reply from Tilla Wagner, Manager at St George's Nursing Home
So very pleased that your mother enjoyed her stay Janet.
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Review from Jeannette B (Daughter of Resident) published on 30 November 2017
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Reply from Tilla Wagner, Registered Manager at St George's Nursing Home
Thank you for taking the time to complete the Review. We are happy to hear that you feel completely happy with the care your Mother is receiving.
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Review from John P (Son of Resident) published on 29 November 2017
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Review from J M (Resident) published on 17 November 2017
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Reply from Tilla Wagner, Registered Manager at St George's Nursing Home
We are very pleased that your skin has healed so well and that although you cannot call this home we are honoured to have you with us. We like to think we work hard at making St George's as homely as possible within a nursing environment. Thank you for taking the time to complete this review.
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Review from C S (Daughter of Resident) published on 17 November 2017
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Reply from Tilla Wagner, Registered Manager at St George's Nursing Home
It is so nice to read that your Mother is being well cared for in St George's. Our aim is to always ensure the resident's needs are met both on a nursing level and on an individual level. I will look into why new nurses do not give their names! Thank you for taking the time to complete the review.
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Review from Anthony M (Son of Resident) published on 7 November 2017
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Reply from Tania Walbanke, HR Administrator at St George's Nursing Home
We are so happy to have made a difficult time for all bearable. The fact that your Mother felt this was her home is praise in itself. Thank you for taking the time to complete a review.
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Review from P G (Son of Resident) published on 25 October 2017
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The Review Score of 9.8 (9.831) out of 10 for St George's Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.831 for St George's Nursing Home is calculated as follows: ( (134 Excellents x 5) + (25 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 160 Ratings = 4.831
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for St George's Nursing Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 14 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 15 Dec 2021
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Registered Nurse