Our scale of fees is dependent upon the room type.
Visiting is permitted 24 hours per day at the consent of theresidents, although visiting is recommended during normal hours the home ask that consideration of meal times as well as both wake up and bed times is taken.
When arriving at Gorselands the home have two car parks, a rather small car park at the main entrance which they would recommend on first visits, however, sometimes it does fill rather quickly so the lower staff car park has space available.
Gorselands has a Review Score of 9.9 (9.875) out of 10, based on 30 reviews in the last 2 years. Over all time Gorselands has 67 reviews.
Review from Lisa V (Daughter of Resident) published on 4 April 2025
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5.0 out of 5
Reply from Gorselands, Marketing Team at Gorselands
Thank you for your kind words! We're so pleased to hear that you find our team caring and supportive. We really appreciate your feedback regarding entertainers - we'll make sure to share more details about upcoming activities. Thank you for your support.
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Review from Kate D (Friend of Resident) published on 12 March 2025
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4.0 out of 5
Reply from Manager, Marketing Team at Gorselands
Thank you for your thoughtful review. We truly appreciate your feedback and are glad to hear that communication has improved. Our team works hard to create a warm and welcoming environment, and it's wonderful to know that our efforts to make special occasions memorable are noticed. Your kind words mean a lot to us, and we will continue striving to provide the best possible care.
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Review from T P (Husband of Resident) published on 11 March 2025
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5.0 out of 5
Reply from Manager, Marketing Team at Gorselands
Thank you so much for your kind words! We truly appreciate your feedback and are delighted to hear that you feel your wife is well cared for at Gorselands. It means a lot to us that you've noticed the happy atmosphere and the care we put into keeping everything clean and welcoming.
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Review from Julie M (Daughter of Resident) published on 10 March 2025
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5.0 out of 5
Reply from Manager, Marketing Team at Gorselands
Thank you for your kind words! We're delighted to hear that you find Gorselands Nursing Home welcoming and well-run. We truly appreciate your feedback and are grateful for your support!
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Review from Rachael R (Daughter of Resident) published on 17 February 2025
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5.0 out of 5
Reply from Manager, Marketing Team at Gorselands
Thank you so much for your heartfelt words. We are truly honoured to have been able to care for your mother and support you during her time at Gorselands. Our team is dedicated to providing compassionate, person-centred care, and knowing that we made a difference in your mother's final years means so much to us. We deeply appreciate you taking the time to share your experience. Best wishes, the Gorselands Nursing Home Team.
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Review from C B (Son of Resident) published on 8 January 2025
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5.0 out of 5
Reply from Manager, Marketing Team at Gorselands
Thank you so much for your kind words and positive feedback. We are delighted to hear that you are pleased with the care and attention your mother receives at Gorselands. Your support means a lot to us and we will continue to ensure your mother feels supported and well cared for. If there's ever anything more we can do, please don't hesitate to let us know! Kind regards, Gorselands Team.
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Review from G F (Wife of Resident) published on 28 November 2024
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5.0 out of 5
Reply from Manager, Marketing Team at Gorselands
Thank you for your kind words. We're thrilled to hear your husband felt well cared for and that our team and meals met his needs. Your recognition of our efforts means so much to us and inspires us to continue providing the highest standard of care. Warm regards, The Gorselands Team.
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Review from B H (Cousin of Resident) published on 4 November 2024
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5.0 out of 5
Reply from Manager, Marketing Team at Gorselands
Thank you for your kind words! We're so pleased to hear that you're happy with the care, friendly staff and clean environment. Your feedback means a lot to us and we'll continue to provide the best support possible. Warm regards, The Gorselands Team.
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Review from N H (Cousin of Resident) published on 4 November 2024
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5.0 out of 5
Reply from Manager, Marketing Team at Gorselands
Thank you so much for your wonderful review! We're thrilled to hear that you're pleased with our staff, comfortable rooms and food offerings. Knowing you consider Gorselands the best means the world to us. We'll keep striving to provide excellent care and a welcoming environment for all. Warm regards, The Gorselands Team.
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Review from J V (Daughter of Resident) published on 29 October 2024
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5.0 out of 5
Reply from Manager, Marketing Team at Gorselands
Thank you so much for your lovely review. We're delighted to hear that your mum and family felt well cared for and supported during her stay with us. Your kind words about our caring staff and beautiful setting mean a lot to us. Wishing you and your family all the best and please know that you're always welcome here. Warm regards, the Gorselands Team.
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Review from Stuart T (Son of Resident) published on 25 October 2024
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5.0 out of 5
Reply from Manager, Marketing Team at Gorselands
Thank you so much for your kind words and thoughtful review from all of us at the Gorselands team. We are delighted to hear that you feel assured about your father's care. Maintaining a homely and comfortable environment is a priority for us, and we're glad that your father is happy with his room. Your feedback means a lot to our team and we'll continue to provide the high standard of care and communication that you expect.
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Review from John V (Son of Resident) published on 23 October 2024
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5.0 out of 5
Reply from Manager, Marketing Team at Gorselands
Thank you so much for your kind words and for taking the time to share your thoughts with us. It was our privilege to care for your mother, and we are deeply touched by your appreciation of our team's care and compassion. Please know that your feedback means a great deal to our staff and we are here to support you and your family in any way we can. With warm regards, The Gorselands Nursing Home Team.
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Review from Cliff E (Son of Resident) published on 18 October 2024
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5.0 out of 5
Reply from Manager, Marketing Team at Gorselands
Thank you so much for your wonderful feedback! We're thrilled to hear that your mum enjoys the peaceful forest surroundings and the wildlife just outside her window - it's one of the many things that makes Gorselands special. Our team is dedicated to making sure every resident feels cared for and engaged and we're glad to hear that the activities are bringing joy to your mum. We'll pass along your kind words to our staff and activities team, who work hard to make Gorselands a warm and welcoming place. Warm regards, The Gorselands Team.
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Review from E G (Respite Resident) published on 7 August 2024
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5.0 out of 5
Reply from Marketing Lead, Gorselands Team at Gorselands
Thank you for your lovely review. We are delighted to hear that your stay at Gorselands provided the rest and relief you needed. Our team is committed to offering personalised care, and we are pleased that you appreciated our efforts and found your room comfortable and well-equipped. Warm regards, The Gorselands Team.
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Review from B M (Son of Resident) published on 27 June 2024
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5.0 out of 5
Reply from Yuliya Reizina, Marketing Lead at Gorselands
Thank you for your review. We are honoured by your trust in Gorselands and grateful for your kind words about our team. Warm regards, The Gorselands team.
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Review from A G (Resident) published on 26 June 2024
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4.0 out of 5
Reply from Manager, Marketing Team at Gorselands
Thank you for your wonderful review! We're so pleased to hear that you felt well looked after and comfortable during your time with us. Our team is dedicated to providing attentive, compassionate care, and it's rewarding to know that we met your needs. Wishing you all the best, from the Gorselands team.
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Review from John H (Son of Resident) published on 6 June 2024
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5.0 out of 5
Reply from Yuliya Reizina, Marketing Lead at Gorselands
Thank you for your review. We take pride in creating a warm, family-like atmosphere and appreciate your kind words about our care, hospitality, and food. Your feedback confirms that we are on the right track. Thank you for your trust and support. We look forward to continuing to provide the best care for your mother and welcoming you whenever you visit. Warm regards, The Gorselands Team
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Review from I B (Regular Volunteer) published on 6 June 2024
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5.0 out of 5
Reply from Manager, Marketing Team at Gorselands
Thank you so much for sharing your experience! We're delighted to hear that you enjoy your visits and feel welcomed and well-informed each time. We're proud of our caring, respectful staff and we're pleased to hear that their dedication shines through. Thank you again for your kind words and ongoing support. Warm regards, The Gorselands Team.
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Review from A R (Husband of Resident) published on 24 May 2024
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5.0 out of 5
Reply from Yuliya Reizina, Marketing Lead at Gorselands
Thank you so much for sharing your heartfelt review. We deeply appreciate your kind words and are truly grateful for the opportunity to care for your wife. Your acknowledgment of our team's dedication is greatly appreciated. We strive to create a warm and welcoming atmosphere for our residents and their loved ones. It was our pleasure to celebrate your birthday with you, and we're glad to hear it brought you joy. Thank you for recommending Gorselands to others. Your endorsement means the world to us. Warm regards, The Gorselands Team.
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Review from Claire M (Daughter of Resident) published on 15 May 2024
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5.0 out of 5
Reply from Yuliya Reizina, Marketing Lead at Gorselands
Thank you so much for taking the time to share your experience with Gorselands Nursing Home. We are deeply touched to hear about your mother's positive journey with us during her final 18 months. We're delighted that your mother felt safe, and cared for, and enjoyed her time with us. Knowing she made good friendships, enjoyed outings, appreciated the food and wine, and found joy in our activities and gardens brings us great happiness. We're grateful for the opportunity to have been part of her final years and provide peace of mind for you. Thank you once again for entrusting us with your mother's care. We are grateful for the opportunity to have been a part of her life's journey. Warm regards, The Gorselands Team
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The Review Score of 9.9 (9.875) out of 10 for Gorselands is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 30 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.875 for Gorselands is calculated as follows: ( (310 Excellents x 5) + (42 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 353 Ratings = 4.875
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Gorselands is based on 30 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 30 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 29 Apr 2021
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Provider
Joined: 2017
My wife and I took over the running of Gorselands Nursing Home more than 6 years ago. Gorselands has been in our family for more than 20 years, with most of those years having my parents at the helm.
Sadly, we lost my beloved mother a few years ago following a long-term illness. My wife and I took over the running of Gorselands as it is a very special and idyllic home where my mother wished to live out her last days.
We by no means, attempt to keep up with the brand-new clinical-like homes. However, what we do is create a home-from-home experience. We try to maintain the old ways that our parents and grandparents loved to cherish. We offer home-cooked meals, love, and care, and our desire is to ensure a lifelong home for our residents. In a very minimal number of cases, we need to refer some of our residents to specialised homes if we feel their safety or the safety of others could be compromised. However, it is rare.
We would love for you to experience a day with the Gorselands family and invite you to pop along and meet the team. We can always discuss a solution that will fit your needs over a warm cup of tea.
Job Title: Interim Manager
Joined: 2018
Have you ever wondered how Gorselands keeps running like a well-oiled machine?
Our Interim Manager Ciprian has a big part to play in that.
He first came to the UK in 2014 as a healthcare assistant and by 2015 he'd become a registered nurse. Three years later he joined Gorselands Nursing Home and has been here ever since.
Ciprian loves the stunning countryside around our home and enjoys supporting the team and our residents in his current role as Deputy Manager.
He has worked in the care sector for nine years now - so if you ever have any questions about care for an elderly relative, he's the man to ask!
Job Title: Registered General Nurse
Joined: 2023
Anca is a compassionate and dedicated nurse with more than a decade of experience in the UK.
She takes immense pride in her work and is committed to delivering excellent care to her patients. Anca's experience as an emergency nurse for five years in Romania has shaped her perspective on healthcare, and she carries that valuable experience with her in her current role.
She feels fortunate to be part of the supportive and collaborative team at Gorselands, where she can provide high-quality care to her patients.
Job Title: Head Chef
Joined: 2021
Our skilful and smiling Head Chef at Gorselands - Adam.
He started working in kitchens at the age of 16 as a kitchen porter, working his way up the ranks at The Woolpack in Sopley, whilst studying at catering college in Bournemouth and Poole.
Whilst attending college, Adam took on work placements at the Dormy House Hotel in the Cotswolds and at Claridges in London, before returning to run The Woolpack's kitchen. Later in his career, he moved over to Tyrrells Ford Country Hotel near Christchurch, to become their Head Chef, before switching to Sous Chef at The Alice Lisle near Ringwood. (We think you'll agree, that's a pretty impressive CV!)
Adam has now been Head Chef at Gorselands for two years, after deciding to leave the pub industry behind and try something new. His career has always had a fresh food focus and it remains his top priority when delivering delicious homemade meals for our residents, each and every day.
Job Title: Chef
Joined: 2016
Paula started her catering career back in 1979 working for Whitbread Inns who encouraged her to study at a catering college and get her City & Guilds qualifications.
She then successfully ran her own business for seven years but when Paula began to get fed up with the long hours she joined the team at Gorselands, initially as a carer, but we couldn't let those culinary skills go to waste!
Paula has now been with us for a long time and loves being part of the tight-knit Gorselands team.
Job Title: Activity Coordinator
Joined: 2013
The one and only Susie.
Susie keeps Gorselands' residents entertained with her never-ending ideas for fantastic, interactive activities.
She started work at the age of 14, beginning in bars and hotels before turning self-employed, buying a small van and converting it into a food truck.
Later upgrading to a bus, Susie served food by the side of the A31 for a total of nine years!
Feeling that she wanted to do something more rewarding, she joined Gorselands as a carer and worked with us for five years. After getting married, Susie moved to work for Colten Care for 23 years before a relocation to Ringwood brought her back to Gorselands.
Susie has now worked with Gorselands for nearly 11 years and we can't imagine the place without her.
Job Title: Social Carer
Joined: 2019
In 1997, Eileen started working as a caregiver in nursing homes. Her dedication and compassion helped her to become a registered manager over the years. She moved to the New Forest but couldn't stay away from Gorselands nursing home, where she now brings joy as a social carer on the activity team.
However, her favourite moments are spent in the forest, taking her 2 chow chows out for a walk. Every step taken in the woods is a reminder of life's simple joys and the love she brings to her caring job.
Eileen's story is one of love, service, and dedication. She leaves a lasting impact on everyone she meets.
Job Title: Activity Team
Joined: 2022
Meet Jodie, who works at Gorselands in the activities team. She previously worked in a care facility and another home, organising activities. She enjoys being with all the residents and has continued this passion at Gorselands. Jodie also worked abroad in Cyprus as a TUI children's representative, which was a great experience. Her talents include dancing and competing in competitions, as well as swimming. She also enjoys spending time in the sun, travelling, and being with her daughter and husband.
