Gorselands

Coach Hill Lane, Burley Street, Ringwood BH24 4HN
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9.9 67 Reviews
  • Gorselands, Ringwood
Gorselands Nursing Home is an award winning, privately owned nursing home, providing the highest standards of nursing care and comfort within a warm and friendly environment.

The home is situated in Burley, in the heart of the Hampshire countryside, and provides 24-hour care and attention to those who wish to spend their retirement in a serene and caring atmosphere.

The team is delighted to announce that they were nominated, out of 400 nursing homes, for a prestigious award of Nursing Home of the Year, and were delighted to go on and win this fantastic award, officially naming Gorselands Nursing Home as Nursing Home of the Year 2024 in Hampshire.

Gorselands is a special place valued by all who live, visit and work there. The home prides itself on offering person-centred care, maximising each individual's potential for health improvement and promoting a positive sense of self-worth.

The home is pet friendly and has also been awarded 5 stars by the Cinnamon Trust, a charity which recognises the value and joy that pets bring to peoples' lives.

Care Provided by Gorselands

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 39 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that cares for residents with different stages of dementia. They have a separate unit for residents with verbally or physically aggressive behaviours.
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Gorselands in the Forest LTD
  • Person in charge
  • Ciprian Silaghi (Registered Provider)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (1)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2009
    • Number of floors: 2

Funding & Fees Guide for Gorselands

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,700
    • Self-Funded Nursing Care £1,000 – £1,700
    • RESPITE Self-Funded Residential Care £1,000 – £1,700
  • Our scale of fees is dependent upon the room type.


  • (these prices are only a guideline, please contact Gorselands to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visiting is permitted 24 hours per day at the consent of theresidents, although visiting is recommended during normal hours the home ask that consideration of meal times as well as both wake up and bed times is taken.


  • Parking
  • When arriving at Gorselands the home have two car parks, a rather small car park at the main entrance which they would recommend on first visits, however, sometimes it does fill rather quickly so the lower staff car park has space available.


Total of 67, showing 41-60
9.9

Gorselands has a Review Score of 9.9 (9.875) out of 10, based on 30 reviews in the last 2 years. Over all time Gorselands has 67 reviews.

Overall Experience

  • 58
  • 8
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Overall Experience  Overall Experience 5.0 out of 5

My mum has been cared for professionally and enjoys all the activities and day trips. Activities are every day and based to stimulate the residents. I couldn't wish for a more devoted set of people to look after one you care.

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Overall Experience  Overall Experience 5.0 out of 5

I am very cared for here, everyone is kind, management is always very supportive when I need help with anything. I feel at home and safe at all times.

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Overall Experience  Overall Experience 5.0 out of 5

The care and attention Mum received whist staying at Gorselands was amazing, even through the difficult past 12-months. She enjoyed the food and the activities. Mum was always made as comfortable as possible in her last few weeks. My thanks go to the manager and all her caring staff.

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Overall Experience  Overall Experience 4.0 out of 5

I found that this facility met all the criteria that I expected for the care of my 99-year-old Auntie. I have received telephone updates on her progress and condition whilst in their care. I am fully satisfied with the care provided and would recommend Gorselands to anyone who enquired.

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Overall Experience  Overall Experience 5.0 out of 5

The staff here are wonderful. The care and attention they give my dad is first-rate. They are kind, friendly and so cheerful.

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Overall Experience  Overall Experience 5.0 out of 5

Very comfortable. The staff were reassuring and very helpful. I would come here again, if necessary.

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Overall Experience  Overall Experience 5.0 out of 5

My grandmother had been in three homes in the last five or so years. This was by far the best. The care and attention she received from everyone were amazing, even when she wasn't in a good mood. I was able to sit with her when she died, which I was so thankful for.

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Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care received especially during these difficult times. They have now converted a room for inside visiting. Our relative is very bright and cheery. Keep us updated regularly on any issues we should know about. The staff are amazing words can't express how grateful we are.

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Overall Experience  Overall Experience 5.0 out of 5

The care given to my partner's granma was fantastic throughout. Very kind and caring manager who was so supportive and understanding in a very difficult situation. I would recommend Gorselands over any other nursing home in the area including the big companies. Goreslands is lovely and feels like home
and each resident is treated as an individual.

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Overall Experience  Overall Experience 4.0 out of 5

Considering the present circumstances with covid19, the home is performing extremely well. It is difficult to see what else they can do to make things any better. Very happy with the care my father is receiving.

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Overall Experience  Overall Experience 5.0 out of 5

The carers are very good. I enjoyed the activities. The food is very satisfactory.

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Overall Experience  Overall Experience 5.0 out of 5

Enjoy some of the entertainment especially the concert in the garden. The food is good. The carers are brilliant, the manager is very helpful and supportive.

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Overall Experience  Overall Experience 5.0 out of 5

I have been a resident for 6 months and have settled I in very well. The care, activities and food are excellent. Due to lockdown the home has made it possible for me to keep in touch with my family and friends and ordered art supplies on-line for me.

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Overall Experience  Overall Experience 5.0 out of 5

All the staff has been extremely respectful and so kind and helpful. They have treated our relative and the family and friends so sympathetically. Thank you to everyone.

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Overall Experience  Overall Experience 4.0 out of 5

Our mother has only been in the home for four weeks. The care is good, and the staff are all friendly. The food is very good - all freshly cooked. Very clean, residents look happy. Lots of activities going on and trip out for those that would like to go.

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Overall Experience  Overall Experience 5.0 out of 5

Mum had a lovely welcome from all the staff. Only been at Gorselands for three weeks, but has settled easily. All the staff are polite and welcoming.
Mum doesn't join in with activities as prefers to stay in her room, but still has a visit from the team. Mum often comments on how nice the meals are.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are caring and thorough. Mum is probably the longest resident at the home presently and in all the time she had been there; I have no concerns and very happy with the care provided.

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Overall Experience  Overall Experience 5.0 out of 5

I come to join Gran for lunch and was delighted at the care being shown towards her by all the staff. Food was amazing. The activities co-ordinator was engaging with a group of other residents and I was amazed by the attention she was able to give all the residents in her care.

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Overall Experience  Overall Experience 5.0 out of 5

Today I joined a friend for lunch at Gorselands. I can't express how much I enjoyed this. Not only was I made to feel really welcome and comfortable, the food was beautiful, all homemade and served to perfection. The manager came to speak to me and was kind and courteous. All the staff were lovely,
and I could see that they really cared.

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Overall Experience  Overall Experience 4.0 out of 5

Friendly, thoughtful, caring team of men and women when my mother died peacefully in Gorselands Nursing Home. I would wholeheartedly recommend this establishment.

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Current Review Score: 9.9 (9.875)

Overview of Review Score

The Review Score of 9.9 (9.875) out of 10 for Gorselands is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.875 for Gorselands is calculated as follows: ( (310 Excellents x 5) + (42 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 353 Ratings = 4.875

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Gorselands is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Apr 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (8)

Mark

Mark Gibbs

Job Title: Registered Provider

Joined: 2017

My wife and I took over the running of Gorselands Nursing Home more than 6 years ago. Gorselands has been in our family for more than 20 years, with most of those years having my parents at the helm.


Sadly, we lost my beloved mother a few years ago following a long-term illness. My wife and I took over the running of Gorselands as it is a very special and idyllic home where my mother wished to live out her last days.


We by no means, attempt to keep up with the brand-new clinical-like homes. However, what we do is create a home-from-home experience. We try to maintain the old ways that our parents and grandparents loved to cherish. We offer home-cooked meals, love, and care, and our desire is to ensure a lifelong home for our residents. In a very minimal number of cases, we need to refer some of our residents to specialised homes if we feel their safety or the safety of others could be compromised. However, it is rare.


We would love for you to experience a day with the Gorselands family and invite you to pop along and meet the team. We can always discuss a solution that will fit your needs over a warm cup of tea.


Ciprian

Ciprian Silaghi

Job Title: Interim Manager

Joined: 2018

Have you ever wondered how Gorselands keeps running like a well-oiled machine?


Our Interim Manager Ciprian has a big part to play in that.


He first came to the UK in 2014 as a healthcare assistant and by 2015 he'd become a registered nurse. Three years later he joined Gorselands Nursing Home and has been here ever since.


Ciprian loves the stunning countryside around our home and enjoys supporting the team and our residents in his current role as Deputy Manager.


He has worked in the care sector for nine years now - so if you ever have any questions about care for an elderly relative, he's the man to ask!


Anca

Anca Toma

Job Title: Registered General Nurse

Joined: 2023

Anca is a compassionate and dedicated nurse with more than a decade of experience in the UK.


She takes immense pride in her work and is committed to delivering excellent care to her patients. Anca's experience as an emergency nurse for five years in Romania has shaped her perspective on healthcare, and she carries that valuable experience with her in her current role.


She feels fortunate to be part of the supportive and collaborative team at Gorselands, where she can provide high-quality care to her patients.


Adam

Adam Waller

Job Title: Head Chef

Joined: 2021

Our skilful and smiling Head Chef at Gorselands - Adam.


He started working in kitchens at the age of 16 as a kitchen porter, working his way up the ranks at The Woolpack in Sopley, whilst studying at catering college in Bournemouth and Poole.


Whilst attending college, Adam took on work placements at the Dormy House Hotel in the Cotswolds and at Claridges in London, before returning to run The Woolpack's kitchen. Later in his career, he moved over to Tyrrells Ford Country Hotel near Christchurch, to become their Head Chef, before switching to Sous Chef at The Alice Lisle near Ringwood. (We think you'll agree, that's a pretty impressive CV!)


Adam has now been Head Chef at Gorselands for two years, after deciding to leave the pub industry behind and try something new. His career has always had a fresh food focus and it remains his top priority when delivering delicious homemade meals for our residents, each and every day.


Paula

Paula Delong

Job Title: Chef

Joined: 2016

Paula started her catering career back in 1979 working for Whitbread Inns who encouraged her to study at a catering college and get her City & Guilds qualifications.


She then successfully ran her own business for seven years but when Paula began to get fed up with the long hours she joined the team at Gorselands, initially as a carer, but we couldn't let those culinary skills go to waste!


Paula has now been with us for a long time and loves being part of the tight-knit Gorselands team.


Susan

Susan Blackmore

Job Title: Activity Coordinator

Joined: 2013

The one and only Susie.


Susie keeps Gorselands' residents entertained with her never-ending ideas for fantastic, interactive activities.


She started work at the age of 14, beginning in bars and hotels before turning self-employed, buying a small van and converting it into a food truck.


Later upgrading to a bus, Susie served food by the side of the A31 for a total of nine years!


Feeling that she wanted to do something more rewarding, she joined Gorselands as a carer and worked with us for five years. After getting married, Susie moved to work for Colten Care for 23 years before a relocation to Ringwood brought her back to Gorselands.


Susie has now worked with Gorselands for nearly 11 years and we can't imagine the place without her.


Eileen

Eileen Pryce

Job Title: Social Carer

Joined: 2019

In 1997, Eileen started working as a caregiver in nursing homes. Her dedication and compassion helped her to become a registered manager over the years. She moved to the New Forest but couldn't stay away from Gorselands nursing home, where she now brings joy as a social carer on the activity team.


However, her favourite moments are spent in the forest, taking her 2 chow chows out for a walk. Every step taken in the woods is a reminder of life's simple joys and the love she brings to her caring job.


Eileen's story is one of love, service, and dedication. She leaves a lasting impact on everyone she meets.


Jodie

Jodie Lapham

Job Title: Activity Team

Joined: 2022

Meet Jodie, who works at Gorselands in the activities team. She previously worked in a care facility and another home, organising activities. She enjoys being with all the residents and has continued this passion at Gorselands. Jodie also worked abroad in Cyprus as a TUI children's representative, which was a great experience. Her talents include dancing and competing in competitions, as well as swimming. She also enjoys spending time in the sun, travelling, and being with her daughter and husband.