Gorselands

Coach Hill Lane, Burley Street, Ringwood BH24 4HN
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9.9 67 Reviews
  • Gorselands, Ringwood
Gorselands Nursing Home is an award winning, privately owned nursing home, providing the highest standards of nursing care and comfort within a warm and friendly environment.

The home is situated in Burley, in the heart of the Hampshire countryside, and provides 24-hour care and attention to those who wish to spend their retirement in a serene and caring atmosphere.

The team is delighted to announce that they were nominated, out of 400 nursing homes, for a prestigious award of Nursing Home of the Year, and were delighted to go on and win this fantastic award, officially naming Gorselands Nursing Home as Nursing Home of the Year 2024 in Hampshire.

Gorselands is a special place valued by all who live, visit and work there. The home prides itself on offering person-centred care, maximising each individual's potential for health improvement and promoting a positive sense of self-worth.

The home is pet friendly and has also been awarded 5 stars by the Cinnamon Trust, a charity which recognises the value and joy that pets bring to peoples' lives.

Care Provided by Gorselands

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 39 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that cares for residents with different stages of dementia. They have a separate unit for residents with verbally or physically aggressive behaviours.
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Gorselands in the Forest LTD
  • Person in charge
  • Ciprian Silaghi (Registered Provider)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (1)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2009
    • Number of floors: 2

Funding & Fees Guide for Gorselands

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,700
    • Self-Funded Nursing Care £1,000 – £1,700
    • RESPITE Self-Funded Residential Care £1,000 – £1,700
  • Our scale of fees is dependent upon the room type.


  • (these prices are only a guideline, please contact Gorselands to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visiting is permitted 24 hours per day at the consent of theresidents, although visiting is recommended during normal hours the home ask that consideration of meal times as well as both wake up and bed times is taken.


  • Parking
  • When arriving at Gorselands the home have two car parks, a rather small car park at the main entrance which they would recommend on first visits, however, sometimes it does fill rather quickly so the lower staff car park has space available.


Total of 67, showing 61-67
9.9

Gorselands has a Review Score of 9.9 (9.875) out of 10, based on 30 reviews in the last 2 years. Over all time Gorselands has 67 reviews.

Overall Experience

  • 58
  • 8
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Overall Experience  Overall Experience 5.0 out of 5

Gorselands oozes welcome and warmth.
It is sufficiently casual and relaxed in relationships to encourage relaxation and contentment, but professional in all necessary ways.
My husband is so happy there, and I am relaxed because he is well cared for in every way.
Thank you, Gorselands.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been here since May. We are always made welcome, can have a meal with mum and get offered a cuppa. Staff are always kind and helpful to mum and her dog, nothing is too much trouble for any of the staff.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent place for our mother's final years.

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Overall Experience  Overall Experience 5.0 out of 5

My mum came to Gorselands, and I recommended it to my auntie. It is a lovely home, and I cannot thank the staff enough for their hard work.

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Overall Experience  Overall Experience 5.0 out of 5

We believe mum receives a very professional, caring service in lovely surroundings.

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Overall Experience  Overall Experience 5.0 out of 5

A benchmark that all nursing homes should aspire to.
A home that truly practices its values by consistently delivering the highest level of care, compassion and empathy by encompassing every aspect of the persons well being.
Great home cooked food, fantastic life enriching activities for the residents
practised by every single team member there. The organised activities are excellent, plentiful and varied and the coordinator can never do enough to ensure the resident's social needs and expectations are exceeded. Incredible personal care by all the angels who work there. There is always so much love and laughter in the home.
It's a home that is led by a most wonderful home manager whose support, time and dedication not only to my mother but to our whole family.
I work within the social health and care sector and am very grateful my mother is fortunate to be in what I consider a home that truly has got it right!
A massive and heartfelt thank you to each and everyone of you.

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Current Review Score: 9.9 (9.875)

Overview of Review Score

The Review Score of 9.9 (9.875) out of 10 for Gorselands is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.875 for Gorselands is calculated as follows: ( (310 Excellents x 5) + (42 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 353 Ratings = 4.875

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Gorselands is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Apr 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (8)

Mark

Mark Gibbs

Job Title: Registered Provider

Joined: 2017

My wife and I took over the running of Gorselands Nursing Home more than 6 years ago. Gorselands has been in our family for more than 20 years, with most of those years having my parents at the helm.


Sadly, we lost my beloved mother a few years ago following a long-term illness. My wife and I took over the running of Gorselands as it is a very special and idyllic home where my mother wished to live out her last days.


We by no means, attempt to keep up with the brand-new clinical-like homes. However, what we do is create a home-from-home experience. We try to maintain the old ways that our parents and grandparents loved to cherish. We offer home-cooked meals, love, and care, and our desire is to ensure a lifelong home for our residents. In a very minimal number of cases, we need to refer some of our residents to specialised homes if we feel their safety or the safety of others could be compromised. However, it is rare.


We would love for you to experience a day with the Gorselands family and invite you to pop along and meet the team. We can always discuss a solution that will fit your needs over a warm cup of tea.


Ciprian

Ciprian Silaghi

Job Title: Interim Manager

Joined: 2018

Have you ever wondered how Gorselands keeps running like a well-oiled machine?


Our Interim Manager Ciprian has a big part to play in that.


He first came to the UK in 2014 as a healthcare assistant and by 2015 he'd become a registered nurse. Three years later he joined Gorselands Nursing Home and has been here ever since.


Ciprian loves the stunning countryside around our home and enjoys supporting the team and our residents in his current role as Deputy Manager.


He has worked in the care sector for nine years now - so if you ever have any questions about care for an elderly relative, he's the man to ask!


Anca

Anca Toma

Job Title: Registered General Nurse

Joined: 2023

Anca is a compassionate and dedicated nurse with more than a decade of experience in the UK.


She takes immense pride in her work and is committed to delivering excellent care to her patients. Anca's experience as an emergency nurse for five years in Romania has shaped her perspective on healthcare, and she carries that valuable experience with her in her current role.


She feels fortunate to be part of the supportive and collaborative team at Gorselands, where she can provide high-quality care to her patients.


Adam

Adam Waller

Job Title: Head Chef

Joined: 2021

Our skilful and smiling Head Chef at Gorselands - Adam.


He started working in kitchens at the age of 16 as a kitchen porter, working his way up the ranks at The Woolpack in Sopley, whilst studying at catering college in Bournemouth and Poole.


Whilst attending college, Adam took on work placements at the Dormy House Hotel in the Cotswolds and at Claridges in London, before returning to run The Woolpack's kitchen. Later in his career, he moved over to Tyrrells Ford Country Hotel near Christchurch, to become their Head Chef, before switching to Sous Chef at The Alice Lisle near Ringwood. (We think you'll agree, that's a pretty impressive CV!)


Adam has now been Head Chef at Gorselands for two years, after deciding to leave the pub industry behind and try something new. His career has always had a fresh food focus and it remains his top priority when delivering delicious homemade meals for our residents, each and every day.


Paula

Paula Delong

Job Title: Chef

Joined: 2016

Paula started her catering career back in 1979 working for Whitbread Inns who encouraged her to study at a catering college and get her City & Guilds qualifications.


She then successfully ran her own business for seven years but when Paula began to get fed up with the long hours she joined the team at Gorselands, initially as a carer, but we couldn't let those culinary skills go to waste!


Paula has now been with us for a long time and loves being part of the tight-knit Gorselands team.


Susan

Susan Blackmore

Job Title: Activity Coordinator

Joined: 2013

The one and only Susie.


Susie keeps Gorselands' residents entertained with her never-ending ideas for fantastic, interactive activities.


She started work at the age of 14, beginning in bars and hotels before turning self-employed, buying a small van and converting it into a food truck.


Later upgrading to a bus, Susie served food by the side of the A31 for a total of nine years!


Feeling that she wanted to do something more rewarding, she joined Gorselands as a carer and worked with us for five years. After getting married, Susie moved to work for Colten Care for 23 years before a relocation to Ringwood brought her back to Gorselands.


Susie has now worked with Gorselands for nearly 11 years and we can't imagine the place without her.


Eileen

Eileen Pryce

Job Title: Social Carer

Joined: 2019

In 1997, Eileen started working as a caregiver in nursing homes. Her dedication and compassion helped her to become a registered manager over the years. She moved to the New Forest but couldn't stay away from Gorselands nursing home, where she now brings joy as a social carer on the activity team.


However, her favourite moments are spent in the forest, taking her 2 chow chows out for a walk. Every step taken in the woods is a reminder of life's simple joys and the love she brings to her caring job.


Eileen's story is one of love, service, and dedication. She leaves a lasting impact on everyone she meets.


Jodie

Jodie Lapham

Job Title: Activity Team

Joined: 2022

Meet Jodie, who works at Gorselands in the activities team. She previously worked in a care facility and another home, organising activities. She enjoys being with all the residents and has continued this passion at Gorselands. Jodie also worked abroad in Cyprus as a TUI children's representative, which was a great experience. Her talents include dancing and competing in competitions, as well as swimming. She also enjoys spending time in the sun, travelling, and being with her daughter and husband.