Gorseway Park Retirement Village

354 Sea Front, Hayling Island PO11 0BA
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9.6 87 Reviews
  • Gorseway Park Retirement Village, Hayling Island
Gorseway Park Retirement Village has beautiful nursing and residential homes, located opposite the beachfront.

It is finished and furnished to a high standard offering a homely yet first class spacious environment with plentiful landscaped gardens and a large pond featuring Koi carp.

The experienced team are passionate about providing quality nursing and residential care that is an ideal alternative for those who no longer wish or are unable to manage at home.

Staff empower residents to regain independence, choice and freedom in their lives in a safe and comfortable setting.

The Prince of Wales Unit in the nursing home, specialises in dementia care to enable every resident to thrive in an environment designed to stimulate and enrich their lives whilst giving families peace of mind and security.

Please don't hesitate to contact them for further information or to arrange a viewing, they're always happy to give tours of the Lodge and/or the Manor and grounds at short notice.

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Care Provided by Gorseway Park Retirement Village

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 88 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Janice West (Registered Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (88)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (68)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2010

Funding & Fees Guide for Gorseway Park Retirement Village

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £900 – £1,300
    • Self-Funded Residential Dementia Care £1,000 – £1,500
    • Self-Funded Nursing Care £1,500 – £2,000
    • Self-Funded Nursing Dementia Care £1,800 – £2,200
    • RESPITE Self-Funded Residential Care £900 – £1,300
    • RESPITE Self-Funded Residential Dementia Care £1,000 – £1,500
    • RESPITE Self-Funded Nursing Care £1,500 – £2,000
    • RESPITE Self-Funded Nursing Dementia Care £1,800 – £2,200
  • (these prices are only a guideline, please contact Gorseway Park Retirement Village to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Gorseway Park Retirement Village Reviews (87)

Total of 87, showing 1-20
9.6

Gorseway Park Retirement Village has a Review Score of 9.6 (9.584) out of 10, based on 24 reviews in the last 2 years. Over all time Gorseway Park Retirement Village has 87 reviews.

Overall Experience

  • 46
  • 33
  • 5
  • 3
  • 0

Date Published

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Review from V L (Wife of Resident) published on 7 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Gorseway Nursing Home is situated in a very attractive physical setting. The building is well planned and the rooms are spacious. The building is kept clean. There are a lot of care staff who are very kind, affectionate and caring to the residents. The management staff are easily accessible at the entrance
and are welcoming. All those in charge of care are accessible, welcoming and caring and make a point of speaking to residents' family members. The food is good, the residents look well dressed, and the care staff do spend time talking to them. There is a team of people planning events for the residents and their families. Car parking is a bit limited, and no dedicated disability care park facilities.

Reply from Janice West, Registered Manager at Gorseway Park Retirement Village

Thank you so much for your very kind review. I will make sure it is shared with the team.


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Review from Deborah C (Daughter of Resident) published on 28 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad went to Gorseway Park Nursing home on 23/10/25. From the first day he was made to feel so welcome and every effort was made to ensure dad settled into his new home straight away. All the staff treat Dad with respect and dignity. Dad is always happy when family and friends visit and the staff
make us feel welcome and are always so happy to hep in any way they can. We feel so fortunate that Dad is in a safe and happy place.

Reply from Janice West, Registered Manager at Gorseway Park Retirement Village

Thank you so much for your very kind review, I will ensure this is shared with the team.


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Review from D G (Uncle of Resident) published on 10 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am pleased to see a great improvement in my nephew's health. The support he receives here is clearly far better than what he received at his previous home. He's far more engaged and alert, clearly happy and settled. Thank you to all involved in his care.

Reply from Janice West, Registered Manager at Gorseway Park Retirement Village

Thank you so much for your very kind review, I will make sure this is shared with the team.


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Review from Emma T (Niece of Resident) published on 4 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt came to Gorseway Park Retirement Village after a spell in hospital. As I couldn't get down to take my aunt from the hospital to Gorseway, they arranged transport for her and her belongings. The staff have made her and us feel so welcome. The home is clean and tidy.
I am kept informed with all
her care needs and if anything has changed or if the doctor has called. I live just over 200 miles away, so getting to see her is difficult, and having the updates are a really nice touch.
Since being at Gorseway Nursing Home, my aunt has started to join in with some of the activities and mix with other residents and enjoys the food.
When my mother and myself do visit, we are made welcome by all the staff, with their warm smiles. My aunt has nothing but praise for the staff.
I am so glad that my aunt has gone to Gorseway.

Reply from Janice West, Registered Manager at Gorseway Park Retirement Village

Thank you so much for your lovely review. We are so glad your aunt is happy at Gorseway.


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Review from Marilyn N (Daughter of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was a resident at Gorseway Park Retirement Village and Nursing Home for nearly 2.5 years until his death at 98 years of age. The care he received, at all levels, has been amazing. All staff are totally professional in approach but have a personal, almost family angle to care. Gorseway is not just
a business run to make a profit, the staff truly care about the residents and successfully do their best to provide a happy and stimulating environment, enabling the residents to flourish. At all times, we felt that Dad was given the best possible care, both physically and mentally. He was very happy here and settled well, despite leaving friendships made over his 55 years in Plymouth. The staff at Gorseway, both front of house and behind the scenes work as a team effectively creating an atmosphere which is both caring and respectful and also caters for individual needs and challenges. Thank you all so very much.

Reply from Janice West, Registered Manager at Gorseway Park Retirement Village

Thank you so much for this lovely review, I will make sure it is shared with the team.


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Review from Jean A (Wife of Resident) published on 16 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my husband has been in care at Gorseway it's a relief to me to see that he is being cared for in such a warm friendly environment. The staff are very organised and friendly and there is a peaceful atmosphere for everyone. Feel lucky to have found this home!

Reply from Janice West, Registered Manager at Gorseway Park Retirement Village

Thank you so much for your very kind words, I will ensure your lovely review is shared with the staff.


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Review from A L (Daughter of Resident) published on 20 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum sadly passed away recently having been in The Manor Gorseway for 5 years. Due to the onset of dementia, it can't really be said it was a happy time for her but she was as happy there as was possible. She was always comfortable, clean and well cared for. Her last 5 weeks were extremely hard for
us but Mum always looked comfortable, warm, safe and peaceful. We can't thank all the staff enough for making her final days as comfortable as possible for us.

Reply from Janice West, Registered Manager at Gorseway Park Retirement Village

I am so sorry for your loss, thank you so much for your kind feedback, I will ensure that it is shared with the Manor Team.


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Review from Harriette C (Daughter of Resident) published on 14 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was really impressed with the high level of personalised care that my father received during his stay. Every single member of staff that he and I interacted with was caring, positive and encouraging for my father. As a family member, I received an open and warm welcome as well as being clearly communicated
with throughout my father's stay, I feel confident for my father to have more respite care in the future.

Reply from Janice West, Registered Manager at Gorseway Park Retirement Village

Thank you so much for your kind review. I will ensure that it is share with the team.


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Review from J C (Wife of Resident) published on 5 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As soon as I stepped inside Gorseway Park Nursing Home I sensed a friendly caring atmosphere, and I knew that my husband would be well looked after and in safe hands. The staff could not be more professional and helpful to both my husband and myself and nothing too much bother for them. Every resident
has their own room and is encouraged to bring personal belongings to make it their home. I can relax knowing that my husband is being cared for 14/7. Thank you Gorseway.

Reply from Janice West, Registered Manager at Gorseway Park Retirement Village

Thank you so much for this lovely review, I will ensure it is shared with the team


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Review from J M (Daughter of Resident) published on 28 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Gorseway Park Care Home could not be more helpful and kind. The care and attention my mother gets could not be better.

Reply from Janice West, Registered Manager at Gorseway Park Retirement Village

Thank you so much for your kind review, I will ensure this is shared with the team.


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Review from P Y (Son of Resident) published on 16 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was very well cared for in her last few months of life.
Carers very considerate and conscientious, management always on hand to answer any questions the family had.
We would highly recommend Gorseway Manor.

Reply from Janice West, Registered Manager at Gorseway Park Retirement Village

Thank you so much for your kind review, I will ensure it is shared with the team.


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Review from P B (Husband of Resident) published on 3 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife is being cared for (vascular dementia) in a most considerate and satisfactory manner by excellent care staff who treat her in a loving and dignified manner.
She enjoys a pleasant environment in most satisfactory surroundings and her quality of life is maintained as effectively as possible.
I am able to visit regularly and find a welcoming situation at all times. I am content that my wife is receiving efficient and high-quality care.

Reply from Janice West, Registered Manager at Gorseway Park Retirement Village

Thank you so much for your kind words, I will ensure this is shared with the team.


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Review from Denise W (Daughter of Resident) published on 18 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident of Gorseway Manor Care home for 15 months before her passing, they were brilliant in helping her adjust from independent living to becoming part of their family. It was reassuring to know that Mum was well looked after as I live in Scotland and was not able to visit personally
very often. The staff were professional and caring, nothing was too much trouble. Her final years were happy ones.

Reply from Janice West, Registered Manager at Gorseway Park Retirement Village

Thank you so much for your lovely feedback, we will share this with our team.


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Review from J F (Husband of Resident) published on 18 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel my wife is getting the best care possible. Completely satisfied.

Reply from Janice West, Registered Manager at Gorseway Park Retirement Village

Thank you so much for your valued feedback, we will share this with the team.


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Review from P D (Son of Resident) published on 17 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Gorseway Nursing Home has been a perfect placement. The care and support from staff has improved Mum's condition and wellbeing.

Reply from Janice West, Registered Manager at Gorseway Park Retirement Village

Thank you so much, we appreciate your feedback and will share this with the team.


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Review from M H (Son of Resident) published on 10 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are all very kind and friendly. There is nothing they wouldn't do to make my mother comfortable.
When my mother passed away, she was treated with kindness and dignity. Her room was turned into a haven of peace with scents, music and lighting.
Thank you to the team.

Reply from Janice West, Registered Manager at Gorseway Park Retirement Village

Thank you so much for your lovely feedback, this will be shared with the team.


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Review from A S (Daughter of Resident) published on 30 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were very happy with the review. To hear about how our mum is getting on. Also giving us the opportunity to ask about a bath for Mum but was lovely to ask about taking her out for a coffee. If this is possible we would be so grateful.

Reply from Janice West, Registered Manager at Gorseway Park Retirement Village

Thank you for your lovely review, we will ensure this is shared with the team.


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Review from Louise M (Daughter of Resident) published on 23 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to Gorseway Park for what turned out to be a very brief stay of end-of-life care. The staff at Gorseway were outstanding in their care and respect for Mum. They were also outstanding in their care for us as Mum's health rapidly deteriorated and they prepared us for what was ahead. The
nursing staff in particular were brilliant.

Reply from Janice West, Registered Manager at Gorseway Park Retirement Village

Thank you so much for your lovely review, I will share this with the team.


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Review from A W (Daughter of Resident) published on 22 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to Gorseway Manor after an extended period in hospital: skeletal and without the muscle power to care for her own personal needs. The staff have nurtured her back into robust health: she looks great having "filled out", she has become increasingly mobile and has built up some stamina.
Staff are patient and able to assess their elderly people well - so Mum has been gently encouraged to be as independent as possible for her own well-being. Everyone is welcoming and cheerful. The home is always clean and orderly. The personal care taken to ensure individuals' needs are met is consistent. It is wonderful to know she is safe and content.
I would recommend Gorseway Manor without hesitation.

Reply from Janice West, Registered Manager at Gorseway Park Retirement Village

Thank you so much for your kind review, I will ensure it is shared with the team


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Review from N V (Daughter of Resident) published on 29 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother moved with us to Hampshire in August. Finding good quality care was essential because my mother had complex care needs and I wasn't in a position to offer her 24/7 nursing care. We found Agincare, Gorseway Nursing Home Hayling Island and a vacancy was available just when we needed it to. Now
my mother lives a two-minute drive from us and I see her regularly the staff are very caring and professional. Together we have navigated through some difficult times to get my mother stable and settled - which she is! I could not have done this without them we are incredibly grateful we have no hesitation in recommending this nursing home.

Reply from Janice West, Registered Manager at Gorseway Park Retirement Village

Thank you so much for your kind words, I will ensure that this is shared with the team.


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Current Review Score: 9.6 (9.584)

Overview of Review Score

The Review Score of 9.6 (9.584) out of 10 for Gorseway Park Retirement Village is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.584 for Gorseway Park Retirement Village is calculated as follows: ( (183 Excellents x 5) + (79 Goods x 4) + (19 Satisfactorys x 3) ) ÷ 281 Ratings = 4.584

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Gorseway Park Retirement Village is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 88 registered maximum number of service users is 17.6, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Dec 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Gorseway Park Retirement Village

What types of Care is Gorseway Park Retirement Village registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Gorseway Park Retirement Village provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Gorseway Park Retirement Village have?

There are 88 Single Rooms.

What are the Facilities & Services at Gorseway Park Retirement Village?

Own Furniture if required, Smoking not permitted, Close to Local shops, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Gorseway Park Retirement Village to the centre of Hayling Island?

3.2 mile(s) as the crow flies, distance by road may be significantly further.