The Grange Nursing Home

Vyne Road, Sherborne St John, Basingstoke RG24 9HX
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9.6 33 Reviews
  • The Grange Nursing Home, Basingstoke

Care Provided by The Grange Nursing Home

  • Type of Service
  • Nursing Home
  • Privately Owned
  • For a maximum of 26 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Janet Campbell (Manager)
  • Admission Criteria
    • Adults 65 years and over
    • Ages 65+
  • Room Information
    • Single Rooms (26)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for The Grange Nursing Home

  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,400
  • (these prices are only a guideline, please contact The Grange Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

The Grange Nursing Home Reviews (33)

Total of 33, showing 21-33
9.6

The Grange Nursing Home has a Review Score of 9.6 (9.645) out of 10, based on 15 reviews in the last 2 years. Over all time The Grange Nursing Home has 33 reviews.

Overall Experience

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Date Published

33
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18
Overall Experience  Overall Experience 4.0 out of 5

Mum came to The Grange Nursing Home following a stay in hospital which meant that she could no longer look after herself at home. She came in difficult circumstances as it was in the middle of the Covid 19 pandemic, however she has settled in well and is very well looked after by the team at The Grange.
There is a good variety of food and now that activities are up and running again plenty for her to do to keep her occupied. Mum has made some good friends here. Staff are very friendly and supportive of her needs.

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Overall Experience  Overall Experience 5.0 out of 5

My husband was sent to the Grange for end-of-life care. He was there just under a week before he died. Because of isolation rules, I was only actually with him for 24 hours, before the end. During that time, the staff were marvellous with him. He was clean, comfortable, peaceful and cared for. The same
care and consideration was extended to me. The communication with myself and my family and the staff, was excellent, all the time he was there. Thank you.

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Overall Experience  Overall Experience 4.0 out of 5

The care my husband received from all staff, during his stay at The Grange was always kind, considerate and friendly. The meals were of a high standard and cooked on the premises. Whilst the home decor is not ideal, the residents are comfortable and well looked after. My husband had advanced dementia,
and his illness was treated with understanding and patience. I have no doubts about recommending the home.

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Overall Experience  Overall Experience 5.0 out of 5

My experience of The Grange Nursing Home - it is extremely first class!

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Overall Experience  Overall Experience 5.0 out of 5

The level of care my mother received during her final 16 months, at The Grange was outstanding. The staff work excellently as a team and the focus on care is the top priority. It has a very homely feel to it and for my mother, that was the most important attribute.

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Overall Experience  Overall Experience 5.0 out of 5

When Mum died it was 6 am. The nurse and kitchen staff stayed with her in her last few minutes. When I went to the home at 8 am, the staff all came to give their condolences. When I returned to clear her room many more members of The Grange stopped to speak to me with their memories of her and were
helpful to me. The care of the staff (not just the nurses) gave Mum a peaceful and dignified end to her life. Mum was bored at times but overall enjoyed living in The Grange.

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Overall Experience  Overall Experience 5.0 out of 5

We could not, as a family, fault The Grange in the way they cared for my wife, her friends and our family.

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Overall Experience  Overall Experience 5.0 out of 5

Throughout her stay, my wife has been looked after with the most loving kindness which cannot be faulted in any way. From the Chief Executive, the nursing staff and the administrative staff they have always maintained the very highest standards.
My wife passed away on Friday 14th December 2018. She
was admitted to The Grange on 26th May 2017. I am of the opinion that she could not have had better constant care than that extended at The Grange. They are all exceptional.

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Overall Experience  Overall Experience 5.0 out of 5

The Grange did an excellent job in looking after both my mother and the immediate family in her final days.
The feel was very much of a home and the staff and management created a family feel where nothing was too much trouble to ensure that final days were as dignified and comfortable for all as possible.

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Overall Experience  Overall Experience 5.0 out of 5

The Grange and its staff gave my father impeccable care throughout his stay and ultimate departure. Dignity and respect are very present at The Grange.
Its ethos and atmosphere lend it to be a home in all senses of the word.
I shall be ever grateful to The Grange and would not hesitate to recommend
this wonderful establishment.

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Overall Experience  Overall Experience 5.0 out of 5

My wife was in The Grange for three months prior to her recent demise. During her stay she was treated with the utmost respect, dignity and professional nursing skill. All the staff including administration, nursing, care, domestic and maintenance treated myself and my wife as I imagine they would their
own loved ones.
If possible I would like you to convey my sincere thanks to them all.

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Overall Experience  Overall Experience 5.0 out of 5

My godmother was welcomed to The Grange nursing home in May 2014 at the end of a stay in hospital and aged 99 my godmother was blind, deaf and immobile and confused at the time of her admission aged 99.


The welcome and care provided by all the staff enabled her to completely recover her memory and

despite her physical limitations, she enjoyed learning about the staff, their names and families.


The constant loving care provided for her was a joy to see. I was a frequent visitor and always unannounced. My godmother died this month aged 102 years old.


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Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at the Grange for 18 months. During that time, Mum was always treated with great respect and dignity. There was a lovely community feel within the day room and Dad also became part of the community. The home and Mum was always spotlessly clean. In mums final weeks the care
could not be faulted and the feelings of Mum and the family were always considered. I would certainly recommend this home.

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Current Review Score: 9.6 (9.645)

Overview of Review Score

The Review Score of 9.6 (9.645) out of 10 for The Grange Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.645 for The Grange Nursing Home is calculated as follows: ( (114 Excellents x 5) + (45 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 166 Ratings = 4.645

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Grange Nursing Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Apr 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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